Unsafe area + False advertising -
A guest from Sewanee, TN does not recommend this property.
Stayed for 3 days in August, 2018
Don't book this VRBO! This VRBO is in a bad area of town. It's somewhat transitional, but it definitely doesn't feel safe. As a female traveler, I was dismayed to see an abandoned, torn up, boarded up house surrounded by a chain link fence directly across the street and there are other lots like this nearby. Also, it's NOT "Minutes from Stanford". It's a minimum 45 min+ drive from Stanford due to traffic, so it's really false advertising as well. Very, very disappointed in this VRBO. I moved to a hotel instead, so I'm now out $800+ for my trip because the company won't work with me despite the lack of safety and false advertising.
Property Manager Response:
Response from My VR Host LLC
Hi Martin,
I'm disappointed to hear that you feel unsafe in the working class neighborhood like East Palo Alto (as advertised). The property is 3.1 miles from Stanford University and currently a 13 minute drive during rush hour. East Palo Alto is indeed a transitional (as almost all know) and does have unique character. I wish you would have done your research and let us know that you were uncomfortable in a middle-class neighborhood. We would have been happy to do our best to accommodate. We always strive to make sure our guests have a great experience. I'm sorry East Palo Alto couldn't do this for you.
Best,
Taylor
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Worst vacation rental experience ever
A guest from Chico, CA does not recommend this property.
Stayed for 2 days in March, 2018
While the location and neighborhood were just fine, the house was sparse, dirty and neglected. We could not sit in the livingroom because the couch was so filthy, which left only the dinette with 2/4 chairs wobbly and unsafe. The shower handle was broken; the backyard weeds were overgrown and the fence was falling down; the kitchen had very little in it in terms of usefulness including just one wine glass. The fees were exorbant - I have never been asked to pay such high fees. I figured that was the price to stay on the peninsula - $500 for 2 nights in a ****** house? No thanks. We contacted the property manager who said they appreciated the feedback. Well, thanks for nothing.
Property Manager Response:
Response from My VR Host LLC
Hi Susan, thank you for leaving us many comments on how to improve the house. The rains caused the gardener to postpone his visit, but he has since visited and the backyard has been cut. As you can imagine, the house had plenty of dishware, silverware, glassware, etc. but, with time, these items tend to disappear. We have purchased some more items to replace the ones missing. We have asked our handyman to go take a look at the shower handle and dinette chairs. The Bay Area can be expensive, and many people from outside the area get sticker shock at the prices. We're sure that one of the reasons you booked our home is because it is reasonably priced in comparison to other options, and it has good reviews from other guests. We're always grateful that our guests leave us comments, and we jump on their suggestions to make improvements.
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Honestly
Lloyd H. from Liberty Lake, WA does not recommend this property.
Stayed for 1 days in August, 2017
Honestly we didn't stay the night there. We arrived at night and the neighborhood did not appear that safe. There were no drapes on the windows in the living room (pictured). The couches had large stains on the cushions. Both my wife and my daughter did not feel comfortable staying there so we got a hotel in San Jose.
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