1 BR Secluded Pet Friendly Cabin Off Dollywood Lane Pigeo...

Sevierville 1 br Vacation Rental Cabin

Secret Hideaway

A guest from roanoke, IN recommends this property.
Stayed for 4 days in October, 2017
The cabin was nice with all neccesities that worked well. It is right on the road/drive and needs a screen door so you can enjoy the outside without the bugs.The cleaning fee of $60 is excessive considering that they require you to clean and put away all dishes, empty the trash, and collect all towels to a specific place, etc. You are assessed additional charges if you do not do your chores. Sixty dollars for making 2 beds and sweeping is excess8ve.

Secret Hideway

Robert W. from Shelbyville, IL recommends this property.
Stayed for 7 days in August, 2017
Cabin was secluded, nearest house was across the street but only seen the neighbors going and coming home from work. They seemed very friendly. Cabin was bigger than we thought. As stated in the cabin narrative parking was tight and we had a full size van, so beware if you have a large vehicle. We managed without much difficulty. We enjoyed the use of the hot tub, it was very relaxing. Overall the cabin and location was great. My wife and I would have no problem booking it for another stay

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing your experience with us! We are so happy that you enjoyed your trip to the Great Smoky Mountains, and your stay at our cabin rental! We appreciate you, and look forward to your next stay with us!

Very secluded but the amenities lacked

A guest from thornville, OH recommends this property.
Stayed for 4 days in July, 2017
The cabin is secluded but the hot tub jets hardly work. Some of the nonstick coating on the pans came off into the food I was cooking and the doors harsly shut due to them dragging the floor. On the bright side, the cabin is centrally located to everything including Pigeon Forge, Gatlinburg, white water rafting and tubing. Very private setting.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with our cabin rental. We apologize for the inconveniences you experienced with the pans and the doors,during your stay with us! Your information is greatly appreciated and will help us to address these issues to create a more positive experience for future guests of this rental. We appreciate you, and hope to see you for future rentals.

Okay, but not good

A guest from Fort Wayne, IN does not recommend this property.
Stayed for 4 days in July, 2017
Customer service over the phone was great, along with when we checked in. Didn't like the fact we had to pick a new cabin as 1st one got sold, and we had to pay the difference. Not IMPRESSED AT ALL with the FREE WIFI! It totally was AWFUL!! Most of the time we had NO SERVICE. The satellite didn't come in very well either on the TV, most nights it would be clear then go blurry, then be clear, one night we lost sound. I finally unplugged receiver and plugged back in, worked fine after that, The hot tub, for which I was looking forward to using--- wouldn't warm up, the water would be cold no matter what temp I set it at. Cabin was cute and served the purpose of being able to sleep & eat at.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and for sharing feedback about your experience with this cabin rental. We are sorry for any inconveniences that you encountered with this cabin, during your stay. Your information is greatly appreciated and will be helpful to us in creating a more positive experience for future guests of this cabin. Thanks, again! We hope you enjoyed your trip to the Great Smoky Mountains!

Very difficult to find

A guest from Fort Wayne, IN does not recommend this property.
Stayed for 3 days in June, 2017
The signs to the cabin were hidden by brush. Office staff knew this but neglected to correct the problem. Makes it difficult to find unless you know the area. Cabin had a lot of dust/webs.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Cindy,
Thank you for choosing Aunt Bugs for your vacation but I am very sorry to hear about the details of your experience and I have passed on your notes to housekeeping and maintenance. Again thank you for letting us know and we look forward to your next visit with us.

Thank You
John

Great

A guest from Milan, IN recommends this property.
Stayed for 6 days in May, 2017
The only thing I didn't like was how hard it was to find

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Forrest,
Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals!

Thanks!
Tim

Weekend Hide-A-Way

A guest from Clarksville, TN recommends this property.
Stayed for 2 days in April, 2017
The cabin was clean and well kept up. The location was quite, secluded and neighbors seemed nice spoke as the past by. I drive a small car but needed a truck. But every thing was really nice.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Shellia,
Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals!

Thanks!
Tim

Secre Hideaway #195

A guest from Ft. Lauderdale, FL does not recommend this property.
Stayed for 4 days in April, 2017
It was fine, except that air conditioned was not working and it was very warm up to 80F. The agreement we signed stated that they don't take care of any malfunctions, so I didn't call them. We were without air conditioned for 3 days and it was up to 80F. The 4the day it was unbearable so I called and they fixed. The hot tub was not clean. The water had a fouled smell of mildew the motor running made a lot of noise, non- stop day and night. The customer service reps were very nice. The property needs to be kept clean and maintained. We had stayed at that the same property before, but it is not well maintained.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Sylvia,
I am sorry your stay with us was not at a high standard, and thank you for your kind words concerning our Customer Service Reps. Again I do apologize and want to say "Thank You" for letting us know but we always do encourage that if any guest notices an issues to let us know immediately so we can ensure you a pleasant vacation.

Thanks,
John

Fun at the cabin

Toniya C. from winchester, KY recommends this property.
Stayed for 3 days in April, 2017
We really had a great time the staff a Aunt Bugs was awesome we received coupons to use while we were there the kids had a great time with all the attractions and our poodle really like his trip the only draw back was no cell service and the Wi-Fi didn't have a really strong signal to use our laptops or the kids video games on our down time but other than that it was great.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Toniya,
Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. Sorry about the WiFi in your cabin we will be working on improving the signal. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals!

Thanks!
Tim

cabins in Pigeon Forge

A guest from MCMINNVILLE, TN recommends this property.
Stayed for 3 days in March, 2017
It ended up being a good weekend. The cabin was pretty clean could use more around edges. If your short there is no easy way to get into hot tub. The only real big problem we had was finding it in the dark. A home owner pulled up by us as we circled and we followed him but it still took about an hr. to find it

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Martha,
Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's! We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals!

Thanks!
Tim

stay at the cabin

Roger P. from Maryville, TN recommends this property.
Stayed for 3 days in February, 2017
The overall experience with the cabin was good the hot tub and the jacuzzi were disapointing as they did not work properly, and that was 2 of the main reasons for chosing this cabin. The water in the hot tub was pretty bad as well it needed changing. So it was not really usable.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Roger,
Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's! All of our hot tubs and Jacuzzi tubs are drained and clean after every stay, there are some cabins that have hard water and this may create the hot tub and Jacuzzi tub to seem dirty in appearance. We hope that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals!
Thanks!
Tim

best time ever

Virgil B. from THomasville, AL recommends this property.
Stayed for 6 days in October, 2016
fun peaceful

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

Amazing place to stay

Amanda B. from Louisville, KY recommends this property.
Stayed for 3 days in October, 2016
We had a great time the only thing we had a promblem with was the hot tub not workin right. But other than thats amazing time an so peaceful.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

Secret Hideaway is SECRET!

A guest from Pegram, TN recommends this property.
Stayed for 3 days in September, 2016
Secret Hideaway is worth the trip! Although it's hard to locate on the first time and could be considered a bit out of the way we thoroughly enjoyed our stay in this secluded cabin. Although it's not totally handicap accessible it was easy to access with a steps to worry with! I'd definitely plan to say here again.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

Labor Day Getaway

Eric C. from Deatsville, AL does not recommend this property.
Stayed for 3 days in September, 2016
Although hard to find at first the location of this rental was fine. Only about 20 minutes to Gatlinburg! The cabin, however, is in dire need of a makeover. Old decor items were caked in years of dust. The couch was highly uncomfortable and the rocker should be burned during fireplace season. Not one door in the building would close without max effort, probably a combo of not one level floor and bad water damage in the master bath from the toilet or miniature shower. The tube tv was ok, DirectTV without ESPN didn't make any sense especially being we were getting away to enjoy the opening weekend of football.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.

My stay

Ellen K. from Auburn, IN does not recommend this property.
Stayed for 3 days in August, 2016
Thank hot tub did not work right. It was so hidden we got lost every night we went back to the cabin. Took us two hours to find it. I want so excited and got very disappointed. My son was checking under his bed to make sure he had all his things and there was a dirty sock under there and was not his. You could tell no one swept under the beds.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.

Great little hide away!!!

Russell H. from Katy, TX recommends this property.
Stayed for 3 days in July, 2016
Cozy place to hide out for the beginning of our vacation. I suggest that what ever you might need during your stay, you bring from home. We drove back into town and sat in traffic and then the Walmart was an absolute zoo. All in all, we would stay at this cabin again. Driving directions are a little confusing so I made a dash cam video you can view at

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.

secret hidaway #195

Randall C. from Mineral Wells, WV does not recommend this property.
Stayed for 5 days in June, 2016
cabin not clean. pet hair throughout cabin. floors not clean and with spots looking like mold. stove not working properly and hot tub on porch smelled horrible

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.

Secret Hideaway #195

Dennis H. from Ocala, FL does not recommend this property.
Stayed for 5 days in June, 2016
The cabin itself was very nice, however, there were several issues. The hot tub didn't work. Maintenance made two visits but could not rectify the issue so that was very disappointing. There really is nowhere to walk your dog except on the edge of the road. The BBQ grill was not usable. Glad we brought our own. The grill provided is an old rest stop type grill that was full of rust and stuck on a piece of pipe in the driveway. We thought a cabin in the mountains would have a view but there is no view from this cabin. In addition, the cabin is not secluded. Other cabins in the immediate area.

secret hideaway (Not the cabin l reserved )

Angelo L. from Logansport, IN does not recommend this property.
Stayed for 3 days in May, 2016
May 27,2016 First of all let me start by saying I did a lot of research and read reviews on Aunt bugs cabins so I called aunt bugs cabins rental office and spoke to one of their employees and explained to him that I was pulling a trailer with a motorcycle and needed room for it and wanted a nice view so he told me that the River Sounds cabin #121 would be the ideal choice so I reserved and paid for the river sounds cabin 2 weeks prior to our arrival We arrived at the office (labor day weekend ) they gave me a make shift map and we started our adventure an hour later we still couldn't find the cabin I called the office 3 times and talked to 3 different employees none of them not only didn't know were the cabin was but none of them had ever been there by trial and error we found the cabin but it was not the river sounds it was secret hideaway so I called the office again and explained to the and they said that the river sounds was not available due to plumbing issues and that someone should have notified to tell me that I told them that no one did they said that secret hideaway was the only cabin they had left and that if I didn't want it they would give me my money back and I would have to look for a place to stay elsewhere on labor day weekend so we made due and stayed there, not only it didn't have a view their was no room for my truck and trailer. The picture of the secret hideaway on their website would be the only picture that you could takk,in front of the cabin is a 50 foot hill (that is your view )with some locals junkie house,dogs that bark all day,chickens, a rooster that crow's at the Crack of dawn and goats.When I stepped out of my truck I stepped in dog poop.The cabin was dirty, cobwebs everywhere, roaches at night, dirty dishes,dead bugs, and the hot tub didn't work. I took pictures so if anyone is interested email me at and I'll send them to you. I'll never go there again! Aunt bugs cabin rentals beware!

Isolated

A guest from Dayton, OH does not recommend this property.
Stayed for 3 days in April, 2016
This cabin is 12 miles from Aunt Bugs. Drive is not bad except that the cabin is at the end of a quarter mile gravel road.Parking is a challenge as the parking by theside of the cabin is sloped and the front space is very close to the road. Hard to figure out the best way to park. It is also difficult to turn your car around unless you drive to the end of the road and turn in that cabin's entrance way. The cabin was clean except for dust that had collected in the door panels and on the baseboards. There is DirectTV but the televisions are old. No flat screens. The cabin had adequate kitchen ware. Every thing that we used worked. The hot tub was working but we didn't use it. The king mattress is very soft. We used the queen in the second bedroom which was firmer. I would have liked some brighter lights in the kitchen table overhead fixture. Overall, I was reasonably satisfied with the cabin. I grew accustomed to it by the third day. I think the cabin is good if you are looking for a quiet place to stay.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

NOT SATISFIED!

JENNIFER W. from Evergreen, AL does not recommend this property.
Stayed for 7 days in March, 2016
Booked a large nice cabin 2 months before vacation approx. 3 weeks before we leave get a call cabin has SOLD and there is ONLY one cabin left, we settle for that one and when we arrived at cabin it was NASTY dried food on table, cob webs everywhere, dryer lent vent has packed, white socks were not white after walking on the floors, for 4 adults you had 2 towels. It was NOT a $1300.00 cabin VERY DISAPPOINTED!!! Have stayed with Aunt Bugs before and been VERY IMPRESSED, NOT SO MUCH THIS TIME!!

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.

Stay in March

A guest from Huntingburg, IN recommends this property.
Stayed for 3 days in March, 2016
The stay was awesome, only two complaints, the baseboard around the floor was dirty, as well as the floor itself, family had to wear socks the entire stay and throw them away because they were black on the bottom. The other complaint is the hot tub had an odor when opening and sitting in, as well as majority of the jets not working properly. Minor details compared to how enjoyable the stay was! Very secluded and private!

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

Secret Hideaway review

A guest from Morristown, TN does not recommend this property.
Stayed for 4 days in November, 2015
The cabin location and layout was just what we wanted. We did have a few problems that would need to be fixed in order for us to stay there again. The hot tub jets were barely working and lights in master bath were not working when we got there. I called about the lights and was told to check breaker which was the problem but breaker tripped several more times so we just used 2nd bathroom since it was just my husband and I. I did not call office again because we didn't want to deal with workers on our anniversary trip. I did leave a note to alert cleaning crew which brings me to my only other complaint. The cabin curtains were covered in dust and cobwebs and under the rocker was the same. The TVs could use an upgrade also but might not be an issue for everyone.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with this cabin rental. We are sorry about the inconveniences you experienced with the hot tub jets, and the lights in the master bath. Your information is greatly appreciated and will be addressed for future guests of this cabin. Thank you!

i loved this cabin

Janice H. from St. Cloud, FL recommends this property.
Stayed for 3 days in October, 2015
I read the reviews and still wanted this cabin. it is hard to find. but u can follow google maps until it says to turn on treetop. do not turn there! go further till u see 6 mailboxes and turn on gravel road there. you will see a white house on right in a little bit then you are on right road. I wanted a cabin away from the tourist world and this definitely is. I needed a cabin with one level and no steps for my mom. She has a walker. Her walker didn't fit through bathroom doors but room was small enough to her to manage. this is not advertised as a handicap cabin but worked for us. I loved the layout of the cabin and could live in one like it forever. Everything in this world is 's what you are used to in life. This is the first cabin I ever rented, I'm usually a tent or pop up camper so this cabin was a luxury to me. Yes the remotes didn't work..the Tvs are older. But I didn't come here for that.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

Beautiful Tennessee

Dori H. from Baytown, TX does not recommend this property.
Stayed for 7 days in October, 2015
The cabin was clean. However there are two problems that need attention, the first being the toilet in the guest room needs all new parts in the tank. The second is the rocker in the living room, it's filthy. These two items were also mentioned in a previous guests review. Mistakenly I assumed this would have been taken care of with the first complaint, nope. It's a lovely cabin but if those two things aren't taken care of before the next rental, money in part needs to be refunded.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with our rental. We are sorry for the inconveniences you encountered with this cabin. We appreciate you, and hope you enjoyed your trip to our area.

bathroom in the woods

Krystal J. from indpls, IN does not recommend this property.
Stayed for 2 days in September, 2015
The cabin was in a beautiful location, although the directions had a few minor errors we found our rustic cabin. Upon arrival we found a country like humor with the fish and bear motif, but I was put off by the smell of urine from the pee soaked floor in the master bathroom. As the nights passed the smell became more and more prominent. The master closet good was off the hinges and laying inside of the closet, the hot tub jets did not stay on, and there were night lights located in a drawer for use but none of them worked. Overall the stay was ok ish at best. But just a few attention to details could have changed everything.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with our rental company! This cabin is very difficult to find, and we apologize for the trouble it caused you, and for any other inconveniences you encountered with this cabin! We appreciate you, and the information you have given us, so that we may create a more positive experience for future guests of this cabin!

Cabin #195

lisa b. from chambersburg, PA does not recommend this property.
Stayed for 5 days in August, 2015
Directions were not correct. Took about 2 hours to find. The second bathroom shower was broke and apparently has been broke according to prevous reviews. Remotes didn't work. Bought batteries. Got tv cintrols to work but satellite controls never worked. Had to change channels by hand. Couldn't leave garbage outside. Something tore it open all over the porch. Would never stay there again.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about your experience with this cabin rental. We are sorry for any confusion with the directions provided to you! This is a challenging cabin to find. Your information is greatly appreciated and will be useful to us, in creating a more positive experience for future guests of this cabin. Thank you! We appreciate you, and hope you will consider us for future rentals.

Quiet place to stay!

A guest from O'fallon, MO does not recommend this property.
Stayed for 4 days in July, 2015
We were looking for a quiet and secluded place to get away and just just what we got. However, we felt the directions to the cabin could have been better. Everyone was very helpful and professional during our stay. The furniture was not very comfortable. Lots of cobwebs and a little musty. Maybe because of the location, it is not rented quite as often. Overall, we enjoyed our stay in the mountains and would come back. We would use Aunt Bugs...maybe just not that cabin.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us, and for sharing feedback about this cabin rental. Your comments are greatly appreciated and will be forwarded to the private owner of the cabin, for possible updates and improvements. We appreciate you, and look forward to your next stay with us!

Mountain getaway

Denise C. from Douglasville, GA recommends this property.
Stayed for 3 days in June, 2015
We enjoyed our stay very much at Secret Hideaway. We were pleasantly surprised at how wonderful it was. Our only concern was the parking, thankfully, we have a small car. If we would have had a larger vehicle, parking would have been a big challenge. We were ecstatic that our dog Mango was able to join us on the trip. She had a fun time as well, but there was not a very large grassy area for her to walk to do her "business". But, we all in all we were happy with the cabin.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

looking forward to renting again!!!

Charisma J. from Pawtucket, RI recommends this property.
Stayed for 6 days in April, 2015
Great great time!! Beautiful cabin...wonderful experience! See you soon!!

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

Great place to get away for some quiet time

A guest from Tellico Plains, TN recommends this property.
Stayed for 2 days in March, 2015
It was great

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.

Our Week of Solitude

Dale S. from Norwalk, OH recommends this property.
Stayed for 6 days in August, 2014
Arrived after dark, making locating the cabin an adventure. Cabin had not been cleaned. Someone dropped the ball when we added an extra day to our stay and didn't inform the cleaning staff. Other than that it was a great stay. Peaceful and quiet. Liked that we were able to bring our dog with us. Come! Enjoy!

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
We apologize for the mix up and the inconvenience we caused with housekeeping and the office staff. Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.

Remote

Lester H. from Harriman, TN recommends this property.
Stayed for 2 days in August, 2014
it was very peaceful however being a pet friendly cabin on a gravel road it was difficult to walk my dog. Had I known it was on a long gravel road I would of not rented there. But overall it was very peaceful and the cabin inside was nice.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for your review and thank you for staying with us. We hope to accommodate you again on your next visit to the Smoky Mountains.

to close to main road for privacy

A guest from Baxter, TN does not recommend this property.
Stayed for 6 days in May, 2014
Had a really good time but NO privacy alot of traffic an people walking dogs and goats and chickens up and down the road all day...will stay with you again but in a real secluded cabin...hot tub was very dirty but other than that it was wonderful.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for your feedback regarding your cabin rental stay with us. While we cannot guarantee complete seclusion, we do have some cabins that are more secluded than others. Call us when you are ready to make your reservations, and we will help you find one of those. We appreciate your business, and your feedback.

Reasonably priced cabin.

Michael P. from Westminster, MD recommends this property.
Stayed for 4 days in April, 2014
All in all a nice cabin. Hard to locate initially using their directions. Cabin could have been cleaner . Light bulbs missing in lamps. Loved the outside hot tub.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
We apologize for the cabin directions that you were given and we will make the changes so it does not happen with future guests. Thank you for your feedback and thank you for staying with us. We hope to accommodate you with your next visit to the Smoky Mountains.

Great time

A guest from Grovetown, GA recommends this property.
Stayed for 3 days in April, 2014
Great vacation spot.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
We are so glad you enjoyed your cabin rental stay with Aunt Bugs! Thank you for sharing your experience with us. We appreciate you, and look forward to your next stay with us!

Not so secret dirty hideaway

TIMOTHY S. from CAMDEN, OH does not recommend this property.
Stayed for 3 days in March, 2014
Every morning at 815 am tree trimmer company showed up and blocked 1 lane road to exit cabin. Local residents dogs and goats were constantly on front porch or right in front of cabin. View from nice porch was looking into hill side where there was a trailer. Cabin was dirty (baseboards and woodwork needed cleaned-mouse droppings in cabinets) . Jacuzzi tub had no privacy (in living room with no door) . Bedroom closet doors fell off. Electronics in cabin in need of updating . Staff at aunt bugs professional and helpful. Other than that cabin sucked!!!!!

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Mr. Sanders, thank you for your feedback about your cabin rental experience with our company. I am sorry for the disturbances and issues that you experienced during your stay! We appreciate your business, and your feedback. I hope you will consider Aunt Bugs for future rentals.

Awesome little hideaway

Anthony B. from loveland, OH recommends this property.
Stayed for 3 days in March, 2014
Checkin was a breeze! The only thing is the directions need to be changed Bc the rd right after skizzys isn't the rd you need to turn on it's the rd right after that. Oh and for the people who say there was roaches there isn't Bc we talked to some people who work for the smoky mountains and apparently it's not a roach but a bug of another kind and they are pretty bad this year.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Anthony, we are so glad you enjoyed your cabin rental experience with Aunt Bugs! Thank you for sharing your stay with us! Thank you for clarifying the bugs that some people may have mistaken for roaches! We appreciate you, and look forward to your next stay with us!

Family fun

CHRISTINA B. from HARTFORD, KY recommends this property.
Stayed for 3 days in March, 2014
We love aunt bugs and the cabins we stay every year love yall

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for coming and staying with us. We look forward to seeing you soon and enjoying the Great Smoky Mountains.

Dissatisfied

A guest from CHUCKEY, TN does not recommend this property.
Stayed for 2 days in February, 2014
The cabin was nice, but could have been much cleaner. The bed linens were worn. The Hot tub didn't work. We placed a maintenance call, they came out while we were not there and said it was working. But when we returned the jets in the tune would not come on and the temperature wouldn't go any higher than 95 degrees.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Ms. Britton, I am sorry that you were not happy with the cabin you rented through our company! Thank you for your feedback, the comments you have given us will be used to address any issues relating to this cabin. We appreciate your business, and your feedback! Again, I am sorry for the inconvenience and hope you will consider our company for future cabin rentals.

VERY DISSAPPOINTED!

Angela T. from Plamyra, VA does not recommend this property.
Stayed for 5 days in February, 2014
Secret Hideaway Cabin 195 - was the worst cabin we ever rented in Tenn. in our 8 years of going there. It was more like camping - VERY DISAPPOINTING! The showers were horrible with only a trickle of water. Aunt Bugs maintenance came & switched the shower heads but it didn't make a difference. The TV in the living room was old & had a buzz in the volume - very annoying. When we arrived, their wasn't a remote to work the direct TV box so Aunt bugs brought us a remote. The TV in the bedroom was small & old. Clocks on the wall didn't work & light bulbs were blown. The bedrooms were very small with little furniture. Only 2 old lamps in the whole cabin. Only a couch & rocker in the living area & no end tables or lamps. NO entertainment options - not even a DVD or single book in the cabin. Only one rug by the door in the whole cabin & the floors were dirty & bowed in areas. The beds were very soft with old mattresses. A screwdriver & piece of wood was under the beds in the middle to give support. The hot tub was old, missing head rest and the jets were weak. The damper on the fireplace was fixed to be permanently open. When we built a fire, for some reason we could smell smoke in the cabin that wasn't normal. We paid way too much for this run down cabin. Aunt bugs did send maintenance right away when we called but NO offer from them to help compensate for disappointing stay.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Angela, I am sorry to hear that your experience with our cabin rental was negative! These issues will be addressed with the owners for possible correction or replacement. Thank you for taking the time to offer us feedback about your stay! We appreciate your business, and hope that you will still consider our rental company for future visits.

Great Stay

YVONNE P. from WASHINGTON, NC recommends this property.
Stayed for 5 days in December, 2013
Had a great time, loved the fireplace-does need better parking but overall very nice.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
We are so glad you enjoyed your stay! Thank you for taking the time to tell us about your experience. We appreciate your business, and look forward to your next stay!

cabin 195

A guest from Roanoke, Virginia does not recommend this property.
Stayed for 3 days in November, 2013
there were problems with the heat where maintenance had to be called not enough hot water. Not enough water pressure.the windows were really dirty

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us. We are sorry to hear about the issues you experienced during your stay. We will address these issue with housekeeping and maintenance.

Review

A guest from Laurel, MS recommends this property.
Stayed for 3 days in November, 2013
Could update furniture smelled and stained and mattress was worn out felt nothing but springs laying down, other than that was good trip

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you so much for your feedback, we will definitely speak with the housekeeping service and maintenance department about the high importance of our guest. However, please know that each property on our program is individually owned. Changing any furniture would be at the homeowners discretion. We will be happy to pass this information along. We greatly apologize for any inconvenience or displeasure your family may have felt. We hope you give us another chance in the future. Overall, We are very pleased to hear that you enjoyed your stay with us here at Aunt Bugs Cabins. We look forward to accommodating you with your future trips to the Smoky Mountains.

Mediocre at Best

CLARENCE C. from LEXINGTON, KY does not recommend this property.
Stayed for 5 days in October, 2013
When we arrived we had to do some cleaning. The dishwasher was full of dirty dishes and we had to sweep the floors as well as the porch. The DVD player worked (meaning it turned on)but there was no remote to operate it or buttons on the DVD player to actually play the movie so it was pointless. The hot water heater was not even large enough to fill up the jacuzzi tub once-with nothing else running. I would understand if we had the washing machine, dishwasher, etc. running or had just taken showers but we hadn't. The office staff told me when I booked that the cabin was on 6 acres of SECLUDED property-completely untrue. There were two other cabins within 500 yards of us AND two homes as well. There was a darling rooster next door to wake us up at 6AM every day. The office staff also seems very rude. They spoke to us as superiors instead of as if we were their guests. They wanted to do the bare minimum to fix issues instead of being apologetic and kind.Positives: linens and towels were clean and plentiful, fireplace worked well, check out was simple.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
First of all let me apologize if any of our office staff was rude to you or anyone in your family. I will make sure to bring this to the attention of upper management. We do hope you and your family reconsider using us in the future, and for any inconvenience for your previous stay I will send you out a free night certificate. My name is Steven and I would like you too call me and share with me all of what transpired during your stay. Again we greatly

Cabin Seccret Hideaway #195

A guest from N. JEDSON, IN recommends this property.
Stayed for 7 days in September, 2013
Loved the cabin had everything we needed but had a lot of cob webs on top of doorways and furnace grate. Had mouse droppings in drawers of dresser. That was the only faults we had with the cabin. Our biggest complaint was we had to go home.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
We are glad you enjoyed your cabin rental! I apologize for the inconveniences you encountered during your stay. We appreciate your business, and look forward to your next stay!

Secret Hideaway

Jessie B. from Gap, PA recommends this property.
Stayed for 12 days in August, 2013
Secret hideaway is the perfect place to relax and forget about the world around. Besides some areas around doorways and top of the windows being dusty and spider web along the ceiling. My wife and I loved the cabin in the woods so we could enjoy ourselves with only the things that the good LORD gave us a (smile). If you love the mountain tops and trees this is the cabin to rent. 14 miles from town takes a nice slow drive 30 minutes from town. The staff was wonderful and polite when we checked in NICE JOB TO ALL OF YOU. We are looking forwarded to future visits.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us and we appreciate your feedback. We hope to accommodate you on your next visit to the Smoky Mountains.

very disappointed

Kenneth P. from Milton, Indiana does not recommend this property.
Stayed for 4 days in August, 2013
Upon arrival and inspection of the cabin, the king size bed's mattress pad cover had blood and urine stains. There was a neighbor that let his 5 dogs run loose, we were always on alert when we needed to walk our dogs, also these dogs were always barking at us and they scared my wife a couple of times, because she was afraid they would bite her.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
We are sorry to hear about the issues and the dogs that you experienced while staying with us. We will address these issues accordingly. Thank you for staying with us.

clean remote cabin

A guest from Overland, MO recommends this property.
Stayed for 3 days in July, 2013
very remote, a little hard to find

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us!

Cabin 195

Othel M. from Charleston, WV does not recommend this property.
Stayed for 3 days in July, 2013
Location was a little further away from things than we liked. The cabin even with written out directions was hard to find, there is very little space to park, no yard of any kind. It was a beautiful cabin but it needed some maintenance such as a loose toilet, door knob was broken, towel holder was broken, toilet seat needed to be changed it was broken but the thing that concerned me the most is the pots/pans and some of the dishes were dirty, I am guessing they were just put in a dishwasher than put away, we washed everything before we used it.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
We are sorry to hear about the issues that you experienced during your stay with us. We will address the issues with housekeeping and maintenance. Thank you for staying with us.

Two nights in ****

Michael R. from des plaines, IL recommends this property.
Stayed for 2 days in June, 2013
Just kidding. The cabin was in a very remote location perfect for anyone who wants to be alone. The quiet was unbelievable. We wish there had been more area to walk around. The cabin itself was in very good condition. Minor toilet seat adjustment in small bathroom was needed, and the shower head needs cleaning but everything else inside was just fine. The hot tub needs a look at. It was about 108 degrees on our first night, too hot to stay in. +, -, needs adjustment. Second night temp was still 97 or 98. Oh it rained the first night and made the drive, parking area, on the side of cabin difficult to get traction. Perhaps a little more gravel or something so it is not so steep. Overall we were happy with our stay.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for staying with us. We appreciate your feedback and will address these issues with maintenance and housekeeping. We hope to accommodate you on your next visit to the Smoky Mountains.

so so

Braden S. from Mount Hope, WV does not recommend this property.
Stayed for 7 days in June, 2013
Registering: Paper work was not gotten in a timely manner, very little to know communication with rental company, and they changed their payment processing without informing me of the changes.Arrival: check in went well, cabin directions were poor, cabin appeared to not have been cleaned since last guest left, spider webs inside and outside, trash was left on porch and ground around cabin.Facilities: AC did not work, Hot Tub wouldn't work only the light would turn on, and the satellite selection only had about twenty channels that worked.Check out: Wasn't bad but they were not very informative on what all needed to be done prior to leaving.Over all: 2 1/2 stars.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for your review. We did change our booking system, however that did not affect our guests. We have had no other complaints about the AC and it is working. If the hot tub was having an issue, we would have been more than happy to send maintenance out to take care of that for you. We have all of our check out information listed in our rental policies, on the refrigerator at the cabin and we also go over those in our office for the convenience of our guests. We hope you will come back and stay with us again.

very nice stay

CELIA C. from DURHAM, NC recommends this property.
Stayed for 2 days in May, 2013
the directions to find the cabin needs to be updated, there was some roaches, and dog stool in the master bedroom under the bed, but it was a very nice stay, and a very nice place.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Oh wow! We are sorry to hear that you foung this issue! We do hope you did call our office. We would always send someone to address any issues that may arise. Very Happy to learn your family enjoyed your stay! We appreciate your feedback! Let us know how we can assist you with your next trip to the Smokies!

Relaxed

A guest from HARTFORD, KY recommends this property.
Stayed for 3 days in May, 2013
We had a wonderful time it was so relaxing and so fun the cabin was neat and clean the only trouble we had was a broked got tub but u notified and bugs and they sent someone the next day

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for your review. We are happy to hear that you enjoyed the cabin and we were happy to repair the hot tub for you. We hope you will come back soon!

Location Info

RUDI C. from LEACHVILLE, AR does not recommend this property.
Stayed for 5 days in May, 2013
The cabin was very nice and what we wanted. But because of it's location on loose chat and very small parking area it was difficult to maneuver my truck and motorcycle on the trailer. Yes, we should have asked. On the other hand you know your properties and you should ask what type of vehicle the renter is driving and make known that there may be limitations in properties like this one. I would never rent this one again just because of the road condition but I would rent that type of cabin. The only thing that was a problem in the cabin was the cold water to the washing machine. Either the strainer on the washer needs cleaned or the shut off valve is plugged. We had to carry water to the washer from the kitchen sink to do the rinse cycle.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for posting your review. We are glad you liked the cabin. We do apologize about the issue you had with your truck and trailer. Being in the mountains, we do not guarantee road conditions and do not advise guests to bring a trailer to the cabins. This is all in our policies online. However, if we are asked, we can try to help you find a cabin that may be suitable. Even when roads permit, there is generally not enough parking for trailers at the cabin. Again, our apologies for the inconvenience. We hope you will stay with us again.

Hot tub

A guest from HARTSELLE, AL does not recommend this property.
Stayed for 2 days in April, 2013
Cabin was ok hot tub was not hot lid on hot tub so heavy couldn't hardly move it and no steps to get in hot tub

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for your review. We will have maintenance look at those things. We apologize, and hope you will consider staying with us again.

Poorly maintained

ROSA C. from FAIRMONT, WV does not recommend this property.
Stayed for 3 days in April, 2013
Cobwebs in every room. The welcome mat and the area around the front door was so dirty that you tracked dirt into the cabin every time that we walked in. The cover on the hot tub was to the point that we could not even lift it up to get into the hot tub. Beer cans and beer bottles and trash was what you saw when you looked over the deck railing. There was rings in the toilet bowls and the shower heads were clogged. To top it all off there was an envelope on the table expecting a tip for cleaning the cabin. We have rented vacation homes for the last 22 years up and down the east coast and by far this was the worst kept home that we have found. We loved the rest of our vacation experience, but the cabin was a great disappointment. The second day that we were there we got a call from the rental company wanting to know when we were going to check in. We had been there a day and a half at that point. They really weren't very professional. Don't you think that whoever owns this property should check it out sometime and try to go by the map that they give you. They could definitely do a much better job helping renters find there cabin.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for your review. We apologize for the inconvenience and would have been more than happy to send the cleaners to address any concerns you had. We do inspect the cabins behind the cleaners periodically. We will check on this property. When you are a late arrival, you are expected to come by the office by noon the following day to check in. The late arrival is a courtesy to our guests in case of delay. We do have this posted in our policies as well as on the check in envelope we left out for you. Again, our apologies for the cleanliness issues, and we will see that those are corrected. We hope you will consider staying with us again.

Nice Vacation

A guest from Ft. Lauderdale, FL recommends this property.
Stayed for 4 days in March, 2013
We enjoyed it.

Just OK

ANGIE H. from GALLATIN, TN does not recommend this property.
Stayed for 3 days in March, 2013
The cabin was really far out and was told it was near Dolly Wood. Cabin wasn't very clean alot of cobwebs and some bugs dead on floor. Feet were left black if you walked around with out shoes. Parking was not much very small. Checking in the ladies were alot nicer in person than on the phone. I felt I was putting them out when I ask questions when calling.

Property Manager Response:
Response from Aunt Bugs Cabin Rentals
Thank you for your review. We appreciate your time and effort to let us know about your stay. We do have cabins closer to town, and are always happy to assist our guests over the phone or in person. We will have the cleaning crew checked on. We hope you will give us a chance to meet your needs better on your next stay. Just let us know what you are looking for in a cabin and we will be happy to help you find the perfect match!

4-wheel drive needed

A guest from SHELBYVILLE, TN recommends this property.
Stayed for 3 days in March, 2013
The cabin was fine for 2 people or a small family. It is not a luxury cabin but it covered all our needs. The hot tub was not working when we checked in on Saturday evening but Aunt Bug had a repairman there Sunday morning. We were happy with the service.The main problems we had were with the directions and with the road to the cabin.The directions were not accurate so while we were watching for the cabins and mailboxes on the right, we missed the cabins and mailboxes on the left. But both neighbors we approached were happy to help with directions. So we finally found the right road. That is the right gravel road straight up the mountain. We were happy we had a 4-wheel vehicle because a lesser vehicle would have had a lot of trouble getting to the cabin. We expected the cabin to be secluded, but we felt that the condition of the road should have been published. Overall, we would be happy to recommend the cabin to our friends with 4-wheel-drive vehicles.