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Full Kitchen
Balcony
Patio
CD Player
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
VCR Player
Biking
Boating
Fishing
Golf
Deep Sea Fishing
Hiking
Surfing
Swimming
Tennis
Walking

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Great view, but interior in worn out condition. Gary J. from Collingwood, ON does not recommend this property. Stayed for 14 days in April, 2013 Great view of the ocean. The living area carpet was so spotted you felt uncomfortable walking around in your sock feet, the couch had three rips in it and was old and sagging, the patio doors were filthy, and were very tough to open, again from the dirt in the tracks. One burner on the stove did not work. No beach access as there were huge rocks preventing you getting to what little sand there was. You cannnot see both sunrise and sunset from the balcony as advertised - could not sit on balcony as furniture was too old. Three pools were advertised - could only assess 2 as one belonged to a different company. And the heated pool is only heated until March! The blinds are falling apart and dont keep the light out - and rattle all day. The bedding is so old the elastic on the sheet corners wont hold the sheets in place, and the towels rough as they are so cheap/old. THis unit should not be rented until an upgrade is completed. Property Manager Response: Response from Vacation Rental Pros Hi Gary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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My stay at Surf Club.. VacationRentalPros and Cons Mary G. from Syracuse, NY does not recommend this property. Stayed for 28 days in February, 2013 mediocre, spoke with Nancy Burns about all unsatisfactory conditions! And also Mr Steve Milo. Property Manager Response: Response from Vacation Rental Pros Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Rugs stained, Sofa, Beds, Pillows very uncomfortable. Towels old. Ed J. from Manahawkin, NJ does not recommend this property. Stayed for 14 days in February, 2013 Weather and Golf Courses were fine. Property Manager Response: Response from Vacation Rental Pros Hi Ed - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Lovely area and surf club 1 is very tidy and quiet Laura B. from Elloughton, recommends this property. Stayed for 11 days in September, 2012 We loved the area and surf club 1 but the furniture in the condo is old and quite "shabby". The sofa could do with being changed as it was uncomfortable. Otherwise we enjoyed our stay and will be back to the Surf Club Condos next year. Property Manager Response: Response from Vacation Rental Pros Hi Laura - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Perfectly Simple A guest from Cartersville, GA recommends this property. Stayed for 7 days in July, 2012 Great location!! You can see the Atlantic from nearly every room of the unit. Extra perk being able to see the sunrise and the sunset without leaving the large balcony. Close to everything. Very simply furnished however, it could use some new blinds. Would recommend to all my friends and will use Vacation Rental Pro again next year. Property Manager Response: Response from Vacation Rental Pros Hi Lovako - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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McDonald/Wine 2012 vacation Faydel M. from Hartforf, IN recommends this property. Stayed for 7 days in April, 2012 over all it was good other than air conditioning problems. It was fixed promptly except filter was very dirty new one was to be brought to us but wasn't,and my husband had to wash it out. We did enjoy our stay though. Property Manager Response: Response from Vacation Rental Pros Hi Faydel - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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lack of information Carol W. from Cottenham, Cambridge recommends this property. Stayed for 14 days in April, 2012 The condo was great, everthing you needed to make a lovely stay. However we came from the Uk and thought the information given us by the rental company was lacking. We expected to be able to collect the key before 3.00pm although we were aware we couldnt enter the condo until 3.00pm. When we arrived at the lock box to collect the key we were told by an older lady rather sharply that we couldnt have the key until later. We had just travelled a few thousand miles and found her attitude very unfriendly. We went off to do some grocery shopping and then returned for the keys. When we arrived after 3.00pm at the condo it was still being cleaned and were told we would have to come back in around half an hour, our shopping was getting rather warm by this stage and we were getting tired and just wanted to settle in. On our return we had an email to say we needed to strip the bed, we had already left home by the time this email was received, couldnt we have had it earlier? We did put all the towels in the washer so hope we will not get charged extra for not washing the bed linen. Overall these were minor niggles we had a lovely holiday in Florida. Property Manager Response: Response from Vacation Rental Pros Hi Carol - Thank you for taking the time to share this information with us. I apologize for the key issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Never Again A guest from Mississauga, Ontario does not recommend this property. Stayed for 31 days in March, 2012 When we arrived at the unit 2508 SurfClub 1, we saw a very nice view of the ocean. That is where it stopped. The four patio doors in the unit were dirty ( windows and tracks) and none of the screens could be opened without a lot of effort. The little furniture that there was in the unit was old, torn and so dirty that we had to find extra sheets to cover some of the furniture. Patio furniture was also dirty and could not be cleaned. There was mold in the master shower. This is a very serious problem and should have been resolved immediately but never was. The stove also made a buzzing noise so we had to turn it on and off at the fuse box each time we used it. Our contract with Vacation Rental Pro stated that we would have basic phone service and wireless internet. We had neither. We drove to their office to advise and it took one week to get these things installed. One of the management team came out to review our issues and atempted to fix the screen doors. He showed no interest in resolving our problems. We advised him that the "heated" pool per the VRP contract was not heated and he advised it was not a VRP problem. Certainly not a "5 Star Property Management Group". All in all we feel that VRP fraudulently rented this unit to us. We are considering posting this on Trip Advisor so that others do not have the same experience. Property Manager Response: Response from Vacation Rental Pros Hi Roy - Thank you for taking the time to share this information with us. I apologize for the maintenance issues and the lack of follow through. this is not up to standards at all. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Beautiful Sunrise and Sunset Views A guest from Hubbardston, MA recommends this property. Stayed for 29 days in February, 2012 The location was very nice, sun all day, wonderful ocean views. Had a couple of problems, with stove and wi-fi, but eventually were taken care of. Would go back. Property Manager Response: Response from Vacation Rental Pros Hi Brenda and Paul - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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A guest from Easton, MD recommends this property.
Stayed for 30 days in June, 2011 Property Manager Response: Response from Vacation Rental Pros Hi James - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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March 2011 A guest from Woodstock, ON recommends this property. Stayed for 13 days in March, 2011 We had stayed in another unit at Surf Club 1 in 2010 and had checked out 2508 during our stay. We really liked it's location and the view and balcony are great. Unfortunately there were a few problems with the unit that did not actually affect our stay but were not up to the expected quality. The rug in the living room was badly spoted even though the unit had been cleaned before our arrival. A call to vaction pros was all that was needed to arrange for a deep carpet cleaning. Also we found the patio/balcony furniture to be sub par. Two of the four plastic chairs were broken and the plastic table was in need of replacement or at least a good power wash. We were only able to stay for one of our scheduled five weeks due to a family emergency but hope to rent the unit or another in the complex next year. Communication with Steve Milo of Vaction Renatl Pros assured us that we would be given a discount next year after losing most of our fees this year. In all I would recommend this property to anyone. The location in Palm Coast is great. Nice and quiet but close enough to golf courses/restaurants/shopping etc. The beach is not great for swimming but low tide offers some interesting exploration. The heated pool, which you overlook from the balcony, is a plus. Property Manager Response: Response from Vacation Rental Pros Hi Al - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the carpet issues and other maintenance issues. I have already contracted my property manager to contact the owner of the property about getting the blinds replaced. I also am sorry about your need to leave before the end of your stay. You and your family are welcome back any time. |
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beautiful view very dirty rugs in living room Joan & Kenneth S. from Westerly, RI does not recommend this property. Stayed for 28 days in February, 2011 2 wash cloths,old iron rusted could not use table on deck filthy with 2 broken chairs it was not a king bed in master but a queen run down carpert in living room and furniture just very dirty Property Manager Response: Response from Vacation Rental Pros Hi Joan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and carpet cleaning issues. This is not up to standards at all. I have already contracted my property manager to get these fixed. I will email you directly about discount. You and your family are welcome back any time. |
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Dorene B. from Conyers, GA recommends this property.
Stayed for 7 days in April, 2009 Beautiful complex,and nice, friendly residents! Did not feel less than welcome from any resident. The only problem I had was that I did not have an amenities key when I arrived late Friday night. I called and got an immediate response. A resident loaned me a key of his for that night and management brought me a key first thing Saturday morning. It all worked out just fine. Would recommend this complex to all of my friends. Nice and private! Very peaceful! Property Manager Response: Response from Vacation Rental Pros Hi Dorene - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the initial problem with the amenity key. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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a good trip except Thomas P. from Weston, OH recommends this property. Stayed for 7 days in March, 2009 I would like to say the trip was good a little confusion at first but then ok except the security staff the one guy named Paul is screamed in my wifes face and when i complained they did nothing this guy needs to be fired i heard he did the same thing to another couple of peolpe Property Manager Response: Response from Vacation Rental Pros Hi Thomas - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I really apologize for the issues with the security guard and gate. We are trying to work with the condo association to be more cooperative with us and our guests. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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Koudys stay at your facility A guest from Oakville, Ontario recommends this property. Stayed for 9 days in May, 2008 Beach was not great - no mention of it when showing interest. Master bedroom does not have kingsize bed as mentioned, clean but really needs TLC on interior decorating and repairs on window coverings, one chair on balcony was broken - 4 people - 3 chairs, view was fabulous, we were quite comfortable overall |
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Pratt stay at Surf Club in April Steve P. from Cumming, GA recommends this property. Stayed for 7 days in April, 2008 Positive: 1)Condo was spacious and well equiped. 2)View was good. 3)Quiet and not busy. 4)Local vegatation was lush and beautiful. Negative: 1)Beach was not useable due to rocks and high tide. This should have been disclosed by property manager! 2)Furniture is worn. 3)Security guard was not helpful in locating condo at check-in. Overall, experience was good, but would have to disclose to friends the beach condition, before recommending. Steve P. |
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Do Not Come to Palm Coast if you want to Swim! Kim L. from Lilburn, GA does not recommend this property. Stayed for 7 days in March, 2008 Given the length of stay (7 nights), we definitely need more toilet paper and napkins. There was no additional napkins and toilet paper stored in the condo. Also, I never rent a condo that requires us to clean the linen and towels, vacuum the carpet and sweep the floor before leaving!!! Most places only ask you to empty the trash and clean the dishes(Please read your contract agreement since all of these are specified in there). We did it all, yet, not very pleased since after all, you are on vacation and have to pay $150 cleaning fee). The view is beautiful, yet the beach is not swimmable due to rocks. I will never return here nor recommend it to anybody. I have to say that the condo is spacious and have a great view. |
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This is a very nice place to come for a more private vacation spot. I had three teenage boys and there wasn't much for them to Janet Q. from Mason, OH recommends this property. Stayed for 7 days in March, 2008 Property Manager Response: Response from Vacation Rental Pros Hi Janet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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