Bikes, badmington, ladderball and other games for your use.
outdoor dinng in enclosed back yard
huge front and side yards for outdoor play of all kinds
fenced back yard
Living room with sofa sleeper
living area and fireplace
spacious kitchen with breakfast bar in addition to dining room
spacious kitchen with granite
Lots of space to entertain and visit
living room with large flat screen tv
separate dining room
Master with large 5 peice en suite and propane fireplace, tv as
master suite soaking tub
soaking tub in master
one of 4 bedrooms, queen bed
one of 4 bedrooms queen bed
one of 4 bedrooms, queen bed
one of 3 baths
Welcome to Plain River Retreat - double entry doors
Located in the quaint town of Plain, just 15 minutes from the Bavarian Village of Leavenworth, and 5 minutes to the Lake Wenatchee State Park and Kahler Glenn Golf Course, you will find the ?Plain River Retreat.? This 2500 square foot rambler has 4 bedrooms, 2.5 bathrooms, and is nestled on 2.5 acres that runs adjacent to high bank Wenatchee riverfront, which is home to one of our local Osprey. A great room feel is offered by the wide open floor plan of the combined living and kitchen areas. Boasting of picture windows along with a floor to ceiling river rock propane fireplace this cozy living area will most certainly be the main hub of the house for you and your guests. The chef of the group will enjoy the large kitchen with its granite countertops, and a breakfast bar with seating for 4 that is adorned with river rock accents. A private dining area is separate from the kitchen and has seating for up to 8 guests for a holiday or celebratory meal. Just down the hall, you will find the master bedroom with a King bed, private gas fireplace, and a spacious 5 piece en suite master bathroom with Jack and Jill sinks, large jetted soaking tub, and walk in tiled shower for 2. The 2nd, 3rd and 4th bedrooms each have a queen bed, and share a full bathroom also off of the hallway, and are adjacent to the laundry room which has a full size washer and dryer. Sofa sleeper in living room. A small fenced backyard area offers a great place for summer grilling with the propane grill and outdoor dining table, as well as, a place for Fido to safely run and play fetch with you. The large surrounding yard will lend itself to some great snowman making during the winter months, or a place for the kids to build an igloo or snow fort. Some other great things to do, are to book a sleigh or wagon ride at the Mt. Springs Lodge just a few miles away, or walk to the fabulous Plain Hardware for your morning espresso, or enjoy some late afternoon wine tasting at the local Vintner Napeequa.
Base Rate: (First 4 Guests) (2 night min.): $257.00 Per Night
Additional Guest(s) Fee Ages 6 and Up: $25.00 per Guest/Per Night
Children 5 and under (Max 3): Up to 3 Children FREE Otherwise $25.00 per Child/Per Night
Dog Fee (max 2): $25.00 Per Dog/Per Night
Housekeeping/Linen Fee: $125.00 (NON REFUNDABLE)
Processing Fee: 3% of total reservation fees (NON REFUNDABLE)
State and Local Lodging Tax: 10.2% of total
Damage Security Deposit: *A one-time payment of $25.50 or a** 100% refundable $1000.00 charge
*The 1st option is a one-time plan payment of $25.50 through CSA Damage Protection Plan that covers up to $1,500.00 of accidental damages (this does not include willful, negligent or deliberate damages). **The 2nd option is through NW Comfy Cabins Vacation Rentals allowing a $1000.00 charge which is 100% refundable that will be taken 48 hours prior to arrival and refunded within 72 hours of departure barring inspection. Please be aware that it may take anywhere from 1-10 business days for the funds to become available in your account after it has been refunded, which is determined by your banking establishment.
First 3 weekends in October: Add. $25 per night
Between November 20th and February 28th: Add. $25 per night
All Federal Holidays (3 night min.): Add. $25 per night
PLEASE NOTE: We DO NOT permit single night stays under any circumstance. We have a 2 night minimum stay for regular dates and a 3 night minimum stay over federal holidays. This is non-negotiable.
Additional Features: * Business: Nearby ATM * Convenience: Nearby Grocery, Golf Course * Entertainment: CD Player, DVD Player, Stereo System * Geographic: Large Lot, Near Fish Lake, Near Lake Wenatchee, Near River Rafting, Kahler Glenn Golf Course, Exceptional Views, Fly Fishing, Hiking Trails, Mt. Bike Trails, X Country Trails, Snowshoe Trails * Kitchen: Full Kitchen, Refrigerator, Coffee Maker, Ice Maker, Microwave, Toaster, Cookware, Breakfast bar with stools * Living: Central Air, Air Conditioning, Linens, Washer & Dryer, Jacuzzi Tub, Propane fireplace * Outdoor: Patio, Gas Grill, Hot Tub, River , Covered Porch, Deck Furniture, Acreage
This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
Plain River Retreat
A guest from Ferndale, washington recommends this property. Stayed for 3 days in May, 2016 Very quite and peaceful, which all of us needed. The house needs some tlc, a couple of things did not work or falling apart, I reported problems which I'm sure will be addressed. All in all great location. We would stay again.
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you for your review on your recent visit to the Plain River Retreat. We did recieve your report and are dealing with the issues you mentioned. We are glad you were able to get some relaxation in. We look forward to having you back.
A guest from Freeland, WA recommends this property. Stayed for 2 days in February, 2016 We visited with the maximum number of guests of all ages. The property is beautiful with a high bank view of the Wenatchee River. No trail to the river but there is no beach at least at this (February) water level. The kitchen, bathrooms and bedrooms are well-appointed. We did a lot of cooking and found almost all needed utensils. The hot tub is clean and very nice. There are nice road walks right from the property. One small complaint is that the dishwasher doesn't work well and we sometimes needed to send dishes through twice to get them clean. Overall a great experience.
Property Manager Response: Response from NW Comfy Cabins Inc. Thanks for the review, we love to hear you had a great time! We hope to see you again soon! Danny
A guest from Seattle, WA recommends this property. Stayed for 3 days in February, 2016 Nice layout for a larger group so we could all fit in the living room and those in the kitchen were still part of the action. All amenities as advertised.
Property Manager Response: Response from NW Comfy Cabins Inc. Awesome! So glad your large group felt at ease and not too cramped. We hope to have you guys stay with us again soon! Danny
A guest from Seattle, Washington recommends this property. Stayed for 2 days in January, 2016 The cabin was really nice and cozy. Loved the fireplaces and that they had games and movies. Hot tub was great, and the yard was great for our dog even though he was walking on 2 feet of snow and probably could have jumped the fence! We did, however, encounter a few issues. Between 7 of us, none of us could figure out the microwave/toaster oven. We pushed all kinds of buttons and turned it completely off and back on to no avail. We also couldn't find the guest book that had all of the instructions either, which may have helped but I don't know. Another weird thing was that none of the power in the master bedroom was working, lights or outlets. The bathroom was fine but not the bedroom. Figured it might be a breaker but didn't have access to the garage. I emailed NWCC but the instructions to get the the key for the garage to get to the breaker weren't clear so we never figured it out. Oh well. Didn't really hamper our stay and we still enjoyed it.
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you for taking the time to share your review. Great news Jackie, we got to the cabin right after your departure and did Google the error code on the microwave and was able to reset it as well as the bedroom lights with the trip of the breakers, so all is working just also did confirm the keys for the garage to access the panel were exactly where we told you they not sure how you were not able to locate them, but we were happy to see they had not moved from their location should future guests need to access the panel. Hope to have you back. Jeanie
Chad G. from Seattle, WA recommends this property. Stayed for 2 days in January, 2016 The house is well appointed and perfectly spacious for a family gathering! The location is also convenient to all that Leavenworth and the mountains have to offer. Our snowshoe trip up the icicle river valley was icing on the cake! The only caveat, folks without 4-wheel drive would have a very difficult time making it up the driveway- we were fortunate that everyone in our family was equipped.
Property Manager Response: Response from NW Comfy Cabins Inc. So glad everyone was able to make it up the driveway and we try to warn everyone about 4WD or chains, You just never know what mother nature has in store. We are so happy your family enjoyed their weekend and hope we can accommodate you guys again soon! Danny
A guest from Olympia, WA recommends this property. Stayed for 2 days in January, 2016 This is a beautiful home that easily accommodated the 8 adults in our group. The stone fireplace was definitely put to use and was absolutely lovely. The table in the dining room seats 8 and it was perfect for meals and evening board games. We also found a card table and 4 chairs for use in the hall closet. We didn't feel cramped in the bedrooms and the beds were comfy, though they did get very cold with the doors closed at night. The kitchen was beautiful, though the doors on the pantry kept falling off the tracks whenever we opened them and there was a problem with the microwave, which we called/texted the management company about and received texts in return. There were plenty of plates, cups, pots/pans and utensils, though we had to purchase a pizza cutter, which we left for future guests. We were disappointed in the lack of basic food supplies; we could find several jars of spices, but no salt (we just needed a pinch or two). A few of these added amenities would have made for a nicer experience. The other thing was that there were not enough towels and washcloths for the weekend, especially if you used the hot tub; each person was allotted 1 bath towel and there was 1 washcloth for every 2 people, there were no extra in the laundry room. Again, it was the very basic and the management company could definitely improve on this for a nicer stay. I would also suggest having more or bigger outside trash containers. They were already overflowing when we arrived, so we had to just leave our trash bags on the ground next to them and hope that critters wouldn't get into it. I would definitely recommend taking a snowmobile tour or sleigh ride with Mountain Springs Resort, which is just down the road; that was definitely the highlight of our weekend!
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you so much for your feedback and we will definitely look into your suggestions to make further stays more enjoyable. We are so glad to hear the cabin was big enough for your group and you enjoyed Mountain Springs Lodge, such a cool experience! We really appreciate hearing from you and thank you for taking your time to write to us. We hope to see you again soon! Danny
A guest from Langley, WA recommends this property. Stayed for 3 days in December, 2015 A wonderful place to spend Christmas with family!
Property Manager Response: Response from NW Comfy Cabins Inc. We are thrilled to hear that you thoroughly enjoyed spending your Christmas at the Plain River Retreat! We look forward to having you and your group back with us again!
A guest from Snohomish, WA recommends this property. Stayed for 2 days in December, 2015 Our stay at the Plain River Retreat was perfect! It was clean and spacious and had everything we needed. The location was great as we could easily get there and to great sledding area by Lake Wenatche and close to Leavenworth. The only disappointment was the grocery store closed early at 7 pm and we needed a few things. We did have to wash dishes as they were put in the cupboard dirty. We would definitely come again!
Property Manager Response: Response from NW Comfy Cabins Inc. We appreciate you taking the time to review your visit to the Plain River Retreat. We definitely have to have housekeeping check up on the dishes already put away to double check that prior guests did not miss anything. We are happy to hear that you enjoyed your stay otherwise and were able to relax and stretch out. We look forward to having you come and visit with us again!
A guest from Lake Tapps, WA recommends this property. Stayed for 3 days in December, 2015 This rental was just what we needed this holiday season. The house is very clean, spacious, and open - everyone can do their own thing, but pretty much be in the same room. The holiday decorations were a BEAUTIFUL touch and much appreciated - and perfect to keep the holiday spirit going...including the holiday dinnerware! This house has all the amenities you could ask for. We will definitely be back again!
Property Manager Response: Response from NW Comfy Cabins Inc. We love hearing that you enjoyed the holiday decor placed out at the Plain River Retreat. We love to make sure our houses help to get our guests in a festive spirit. We are also thrilled to hear that you were comfortable and had all that you need to enjoy your trip. We definitely hope that you will come and stay with us again!
Mikelle M. from Everett, WA recommends this property. Stayed for 3 days in December, 2015 Stayed here with my children and their children, and with the snow and a great house (cabin) it was perfect! Everything was in great condition. Everything you needed for a great weekend!!
Property Manager Response: Response from NW Comfy Cabins Inc. Love to hear about the awesome time that you and your family had at the Plain River Retreat enjoying the snow and relaxing in the cabin! We hope you take advantage of the return guest discount and come and visit with us again!
KAREN M. from LYNDEN, WA recommends this property. Stayed for 2 days in September, 2015 Me and my group thoroughly enjoyed our stay. The house was lovely, very clean and had everything we needed. The location was lovely and quiet, close to the park and even had deer visitors. We we utterly happy.
Property Manager Response: Response from NW Comfy Cabins Inc. We love hearing about visits from our forest friends. It truely is a part of nature. We are thrilled you had such a great time.
A guest from Tokeland, WA recommends this property. Stayed for 2 days in September, 2015 The home is all on one level and has a fenced yard, making it comfortable for families with young children. We arrived during a heat spell and were grateful for the air conditioning. The countryside is lovely, and it was nice to be away from the hustle and bustle of Leavenworth. The management company deserves top marks - they are highly professional and responsive to any concerns.
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you for taking time to tell us about your visit to the Plain River Retreat. We are so glad to hear that you found the home accommodating to your young family and were comfortable despite the record temperature this summer. We love to hear that you were able to relax and enjoy your stay in the woods. We would love to see you coming back to visit with us again in the future!
Diane Y. from Lynnwood, WA recommends this property. Stayed for 4 days in September, 2015 Enjoyed a very relaxing and fun long holiday weekend at this lovely and comfortable home. If you have any problems with any part of the home, the management responds very quickly. This was our second stay and we absolutely love this house and will be back!
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you for taking the time to tell us about your recent visit to the Plain River Retreat. We love hearing from our return guests and enjoy hearing that we were able to respond to your needs promptly. We do look forward to having you again in the future!
Michael S. from Seattle, WA recommends this property. Stayed for 2 days in August, 2015 lovely home,great air onditioner, comfortable furniture, wheelchair ramp into the house.
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you for telling us about your visit to the Plain River Retreat! We are so glad you were ale to enjoy your stay during your sons wedding weekend! We are glad you enjoyed the amenities and we look forward to having you back!
A guest from Lake Stevens, WA recommends this property. Stayed for 2 days in July, 2015 we go to Leavenworth every year with family and this is our favorite house so far! Had fun riding bikes and sitting in the hot tub. The kids loved the tree swing!
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you for taking the time to tell us about your recent stay at the Plain River Retreat. We are so glad you enjoyed your stay and were able to relax and play. We do hope you will come and stay with us again in the future.
Chris C. from Boise, ID recommends this property. Stayed for 3 days in July, 2015 The open floor plan was great for out 7-adult, 4-kid group. The master suite was terrific as well. Nice location out of the hectic-ness of Leavenworth but still close. Enjoyed the proximity to Lake Wenatchee too.
Property Manager Response: Response from NW Comfy Cabins Inc. Thank you for telling us about your stay at the Plain River Retreat. We are so glad your larger group found the home comfortable and providing all of the space you needed. We look forward to having you come and visit the area with us again.
Stacey P. from Tacoma, WA recommends this property. Stayed for 3 days in July, 2015 Great holiday weekend!!
Property Manager Response: Response from NW Comfy Cabins Inc. Hi Stacey!
We thank you for taking the time to tell us about your trip to the Plain River Retreat. We are so glad you able to fully enjoy your Independence Day weekend. We do hope you will come back to the area and visit with us again.
Alberto G. from Phoenix, AZ recommends this property. Stayed for 2 days in June, 2015 We came up from AZ for a friend's wedding... we're very glad we found this cabin. It is in pristine conditions, very comfortable, spacious and just beautiful. It's a great getaway place, and we highly recommend it to anyone!
Property Manager Response: Response from NW Comfy Cabins Inc. Alberto,
Thank you for taking the time to tell us about your trip to the Plain River Retreat. We are so happy you enjoyed your stay and found the home comfortable. We look forward to having you as our guest again in the future.
Tamber S. from Nine Mile Falls, WA recommends this property. Stayed for 2 days in June, 2015 Overall the place was nice but it was lacking in basic pantry supplies. Our biggest complaint is the road block and detour that added an extra 30mins to our drive. The detour made it too much of a hassle to leave the home once we were at the house. So we were not able to come and go as we had hoped!
Property Manager Response: Response from NW Comfy Cabins Inc. We are happy you were able to tell us about your visit to the Plain River Retreat. We apologize for the sever inconvenience of the road construction. We are happy to inform you that it has been completed and all the roads are back in working order. We will make a note to check up on the pantry supplies and see what we can add to make it more useable. We do hope you would be willing to try out another one of our homes in the future.
A guest from Lynnwood, WA recommends this property. Stayed for 3 days in May, 2015 We stayed three nights and loved this beautiful house! It is spacious and super comfortable. We ate out on the patio, had campfires and watched shooting stars and the Milky Way from the hot tub at night. The power was off in the master was off when we arrived and a phone call brought a very nice problem solver over very quickly to flip the circuit breaker. Just a very pleasant experience, we'll be back!
Property Manager Response: Response from NW Comfy Cabins Inc. Diane,
Thank you for telling us all about your enjoyable stay at the Plain River Retreat. It is a fabulous home and we know the owners are thrilled your were able to share some of those amazing memory making experiences that they themselves have had at this home. We are also glad we were able to fix the breaker issue promptly for you so no roadblocks halted your vacation. We do hope to see you again!
A guest from Kirkland, WA recommends this property. Stayed for 2 days in May, 2015 The cabin was in a great location. Me and my friends had an awesome time using the facilities and staying there. I would definitely return to this spot in the future
Property Manager Response: Response from NW Comfy Cabins Inc. Johnathan,
We are so glad you have enjoyed your stay at the Plain River Retreat. We truly appreciate you taking the time to tell us about your visit. We look forward to having you as our guest again in the near future.
Karen D. from Marysville, WA recommends this property. Stayed for 2 days in March, 2015 ?The property description didn't even come close the accruately describing the layout and the amenities of this house - MORE than met our expectations!?The property was very clean and well-maintained?We received prompt customer service on our question on check-out time?I would absolutely recommend this property!!
Property Manager Response: Response from NW Comfy Cabins Inc. Karen,
Thank you for taking the time to tell us about your stay at the Plain River Retreat. We are glad the home more than met your expectations and we will now go over our current description of the house to try and make it more accurate. Thank you for your helpful hints. We are so happy you enjoyed your stay and hope to have you as a guest again.
Aleksandr z. from Pacific, WA recommends this property. Stayed for 3 days in January, 2015 we had an awesome time and the snowfall made it even better location is great went to Stevens Pass for some nights sking and we had one great time thank you very much for this cabin we enjoyed every moment!
Property Manager Response: Response from NW Comfy Cabins Leavenworth Vacation Rentals Thank you much for telling us about your stay Aleksandr! We hope to have you stay with us again soon.
Russ and Mary Anne J. from Marysville, WA recommends this property. Stayed for 3 days in December, 2014 What a beautiful home! What a terrific setting for a Christmas get-away! The kitchen is huge with nearly everything you could need. The coffee pot needed to be retired, but...the Living area was decorated and welcoming with its fireplace and the bedrooms were cozy and warm. There were a few building issues, though. In the back bathroom, in front of the sink, there is an edge tile that is loose. The door to the back bedroom has a hinge that causes the door not to open easily. These are little fixers, though. Overall the home was grand.
Property Manager Response: Response from NW Comfy Cabins Leavenworth Vacation Rentals Russ and Mary Anne! Thank you so much for your feedback! We value your words deeply. I just connected with our maintenance team to get the loose tile and door hinge repaired asap. Thank you again for staying with us and we look forward to having you stay with us in the future :)
A guest from Gig Harbor, WA recommends this property. Stayed for 2 days in December, 2014 We had 5 kids 5 and under with us, plus 2 dogs. The house was perfect for us. Everything was comfy and clean. Games to play, movies to watch, and everything we needed in the kitchen. We had a great time. Even got some snow!
Ryan M. from Seattle, WA recommends this property. Stayed for 2 days in October, 2014 Amazing house on a beautiful lot!!! This is our 2nd time staying here and we plan to continue coming here in the future!!
David S. from Gresham, OR recommends this property. Stayed for 2 days in August, 2014 We enjoyed our stay so much. It was lovely. We were there for a wedding up the road so the convenience was second to none. We loved that our kids and our little labradoodle could be in the back yard without any concern for their safety since it was fully fenced in. It was a lovely lovely home. We are building a new home this winter and fell in love with the kitchen island in this home. We are definitely going to do the same in our new home in Oregon. Thank you!
Darrell C. from KING CITY, California recommends this property. Stayed for 4 days in July, 2014 We picked the Plain River Retreat because of its convenient location to Lake Wenatchee. We liked the single story room layout of the floor plan. It was a great place for a family to explore from and come home to a hot tub, yard and relaxing view. The down side was that it was suggested that it sleep 12. Well yes it has four bedrooms, 3 queens and a king.. , one of the queen beds was very uncomfortable and should have a new mattress, hard as a rock. The sofa bed should not be used as a sleeping place, very uncomfortable, the slip out mattress looked like a crib mattress, the roll-out had seen better days. It would sleep 8 comfortably if the 3rd queen mattress was upgraded. Enough said about sleeping, the lawn area and back yard was great but the sprinklers were scheduled to run during the day so we could not use the back yard or swing area. The timer should be set so that the lawns are watered during the early morning hours not the day time.We had a breaker trip in the master bedroom and one quick call to the office brought immediate attention so it could be reset.The tile area of the kitchen needed some cleaning but was servicable.The property is in a beautiful spot.
It was a beautiful property. We look forward to booking it again
Mary P. from Seattle, WA recommends this property. Stayed for 3 days in July, 2014 We loved the Plain River Retreat. The location was quiet and beautiful. The kitchen was wonderful. The master bath was amazing. The property was very clean. We had a great time and look forward to booking another stay.
A guest from Tacoma, WA recommends this property. Stayed for 2 days in June, 2014 The cabin was absolutely beautiful, I would definitely stay there or any one of their other properties again. My friends/family who stayed there loved the property and cabin as well. Property management responded to all my emails very quickly. The only bad thing I would say and is very minor is that there wasn't any extra paper towels or toilet paper. Overall, I couldn't have chosen a better place for my friends/family and I to celebrate my birthday!
A guest from Seattle, WA recommends this property. Stayed for 3 days in February, 2014 We had a great time in Plain, Leavenworth and Stevens pass skiing, xc skiing and sledding. The house was in the perfect location. It was also big enough that the four kids (all four and under) had space to play with their toys. The kitchen was huge and we used it for all of our meals. The hot tub was greatly appreciated by the adults who had sore muscles from teaching the kids to ski all day long :-) Very happy with our stay, the house and NW Comfy Cabins.
A guest from Seattle, WA does not recommend this property. Stayed for 2 days in February, 2014 This house is spacious and in a great location, but it's not a warm or welcoming place. It was freezing inside when we arrived, and the driveway hadn't been cleared of snow. Few rugs and minimal furniture in the living room, mismatched plastic curtain fixtures with no curtains, stains on the couch, broken blinds that wouldn't close all the way, etc. The dishes needed cleaning before use. The house does not feel cared for, and the acoustics are terrible - a quiet conversation in the kitchen sounds like shouting in the back bedrooms (which stayed freezing the whole weekend, even after the heat was on). We love the area but wouldn't stay at this rental again.
Susan R. from Victoria, BC recommends this property. Stayed for 6 days in December, 2013 We've stayed at the Plain River Retreat for 2 years now, always just after Christmas through New Years. The house is perfect for 6 to 8 guests but it really shines when my eldest daughter and husband come to visit with their 4 little boys. The common rooms are spacious and we all fit in nicely. I also particularly like the master ensuite. The house could use one more shower (this year 4 people were sharing one shower) but other than that we really like it and will be back again.
Deborah F. from Lake Oswego, OR recommends this property. Stayed for 2 days in December, 2013 The home was a cheerful gathering place for our multigenerational family reunion. The layout was great and the Christmas tree and decorations were a nice touch. Also, I always appreciate a clean house!
Nancy W. from Tacoma, WA does not recommend this property. Stayed for 2 days in August, 2013 The house is very nice although some of the decor seemed odd (christmas items out) and carpet stains in the master bedroom.I'm not sure how 12 people could sleep in the house.The knives were very DULL and there was no sharpner. That was very frustrating preparing meals.The outside sprinkler system kept us from using the backyard much. It was on when we arrived (4ish) (everyone soaking wet)and came on in the afternoon on Saturday while we were sitting by the fire pit circle relaxing. Suggest adjusting the schedule and posting for your guests. We had to run with our pillows/books.The cleaning person(s) are not doing a very good job. We found:- Used liquid soap containers were re-filled; you could tell b/c outside wrappers were worn/used. - We found hair in drawers in the bathrooms and soap scum in the master shower on the stand (very gross).- The vacuum hoses were thrown on the floor in the hall closet even though there was a hook for it in the closet. We had to organize the hose/brooms in this closet b/c two of the bedrooms have no closet and we needed to hang our clothes/store some travel bags.Did not use the hot tub b/c it didn't seem clean. It was cloudy and dirt/grit was in the sits. Several of the guest have spa tubs and felt they are not chemically balanced. Lastly, the paperwork had an incorrect password for the wi-fi. Should be updated. We were able to contact your office. Your staff was helpful in getting us connected.The beds were comfortable and there were plenty of towels. I left a positive comment in the book but felt these are some issues that should be addressed.