Prior to making your reservations, we ask that you carefully review our policies and procedures.
PAYMENTS: Payments may be made by all major Credit Cards (Visa, MC, AMEX), Paypal, personal check, cashiers check, money order, bank transfers.
CHECK-IN TIME is 4:00 PM and CHECK OUT TIME is 11:00 AM unless approved by the Property Manager.
SUPPLIES: Upon arrival you will find a starter set of soaps, toilet paper & paper towels. You can bring extra supplies or purchase them in Tahoe.
AMENITIES: Children under 16 have to be supervised by adults when using the swimming pool, steam room, sauna, jacuzzi baths, hot tub, and pool table. Safety of the children is the sole responsibility of the accompanying adults. Owners waive any responsibility and liability for any accidents which may arise from use of the swimming pool, steam room, jacuzzi baths, hot tub, and pool table. In addition, owners waive any responsibility for any accidents which may arise due to snow, ice, and any other hazardous conditions, and negligence by guests or any members of their party
HOUSEKEEPING: The initial bed linen and one set of bath towels per person are provided. Guests are asked to leave the house with trash tied up and left in the garbage bins inside the garage, dishes washed or dishwasher started and furniture arranged as upon arrival. If the house is left excessively dirty, your security deposit will be charged for additional cleaning charges.
PETS: All properties have a no pet policy please inquire if exceptions can be made.
DEPOSITS: Reservations are confirmed upon receipt of deposit of 50% of total charges.
SECURITY DEPOSIT: All rentals require a security deposit. The minimum deposit is $500.00 but may be made higher due to special circumstances. The security deposit must be paid together with the payment of the remaining fifty percent (50%) 60 days before arrival date. Any damages to the unit resulting from misuse, neglect abuse or theft by the guest or any member of his party or invitee will be charged to the security deposit. We will deposit the security deposit upon receiving it. The security deposit shall be refunded back within 10 days after receiving the keys to the property if the property is left in good condition. **
REFUNDS: Fully refundable minus a $500 transaction fee if the reservation is canceled at least 90 days prior to your arrival, No refunds will be issued for cancellations made within 90 days. Security deposit of $500.00 is refundable within ten days of departure if property is left without any damages or excessive dirt. **
** Subject to change during holiday or peak seasons.