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Air Conditioning
High-Speed Internet
Full Kitchen
Balcony
Deck
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Fishing
Surfing
Swimming
Walking

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Could have been a disaster A guest from Charleston, WV recommends this property. Stayed for 8 days in May, 2013 Started out badly as the pool was dirty when we arrived and didn't get cleaned till late the next day and there was no poolside furniture even though I had asked about the furniture when booking due to the picture and previous reviews and had been told there was NOW poolside furniture. Spent most of 1st & 2nd day arguing with the rental company about who's responsibility it was to supply poolside furniture and trying to get the pool cleaned so we could use it. They finally called back with a number for a company who rented furniture and stated they would reimburse $100 toward what ended up costing $119...but I haven't seen that reimbursement on my credit card yet. Pool area needs landscaped as it looks like it was put in the day before with even bits of installation scrap still evident and no pool furniture at all. Kitchen needs more pots, pans and silverware and a wine opener that works. Was not as well equipped as the other houses we have rented. The ping pong table and garage were added benefits...could pull the bikes and kayaks inside for safe keeping. The downstairs bedroom being in what felt like a basement though above ground would not have been a nice place to stay but we didn't use it. You could not hear the living room TV very well as acoustics in the room deplorable. 2nd sitting room TV did not work at all. The home needs someone to carefully go through it thinking what a family needs and supplying those things in working condition. After all the initial problems the house worked out fine as close to the beach and had a pool but will not deal with this rental company again. |
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Good, not great A guest from Jacksonville, FL recommends this property. Stayed for 3 days in May, 2013 Property was clean and has a nice view of the ocean. I don't think they could have built the pool any smaller. It's tiny! Also, for a $250 cleaning fee they make you do a lot of work before checkout. I don't know about you but if I'm paying that much for a cleaning fee I shouldn't have to do most of the work for the crew (i.e. stripping the beds). Other than that the stay was good. The house is huge and is in a great location. Property Manager Response: Response from Vacation Rental Pros Hi Stephanie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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- A guest from St Cloud, FL recommends this property. Stayed for 3 days in October, 2012 - Property Manager Response: Response from Vacation Rental Pros Hi Stacey - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Wonderful Vacation Barry R. from Buchanan, VA recommends this property. Stayed for 7 days in September, 2012 We were not sure the pool would be complete in time for our visit but someone put the rush on and it was filled and ready. This house was perfect for our large family and was well equiped with dishes, towels and extra linens to accomodate us all. We enjoyed all the decks and especially the unobstructed ocean views. Quick beach access right down the street and stores and shopping close by. We loved this house and would not only recomend it to others but would rent it again ourselves. A few things they could add would be a gas grill and some poolside furniture! Property Manager Response: Response from Vacation Rental Pros Hi Barry - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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