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High-Speed Internet
DVD Player
Microwave
Phone
Refrigerator
Swimming

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111 Ferrol Rd A guest from Noblesville, IN does not recommend this property. Stayed for 7 days in June, 2013 We did not have a good welcome because the house was dirty with dead roaches all over the floors, and the 3 trash cans were turned over on the grounds with trash spread all over the yard. Only one trash can had a lid and animals had made a mess of the 2 small trash cans. There was no air movement for the people staying on the ground floor, and we had to go buy fans. But the house did accommodate the 12 of us, and the 2nd and 3rd levels were quite nice. |
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Not worth the money spent Erick G. from Mulberry, FL does not recommend this property. Stayed for 9 days in May, 2013 No running water, had to shower, wash up, use the facility on the beach because the water did not work. Roaches on the first floor (Do not blame the rain because they were the small kind) When I called it in, someone came to fumigate which left a nasty smell in the entire house. Not one person has called me to even apologize for having 14 people not being able to use running water. This was a horrible experience! Property Manager Response: Response from Vacation Rental Pros Hi Erick - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Grandkids 1st Florida Vacation Mary N. from Blue Island, IL recommends this property. Stayed for 7 days in April, 2013 The house was a perfect set up for our family. The young kids had the 1st floor room and loved it. Everyone had room to spread out. We loved the outside spaces. Beaches Restaurant is within walking distance and has a large outside deck. Good food! Property Manager Response: Response from Vacation Rental Pros Hi Mary - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080 |
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Family Fun Gail P. from Amsterdam, NY recommends this property. Stayed for 7 days in March, 2013 This rental had a great location;close to beach, pier, and grocery store. Had plenty of room for 14 guest. Had a clogged tub and was taken care of immediately. Would recommend this property and if not sold soon will stay here again. Property Manager Response: Response from Vacation Rental Pros Hi Gail - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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Mardis Gra John W. from Summerset, KY recommends this property. Stayed for 7 days in March, 2013 very nice place. Hot water in the master bathroom sink didn't work, but we made due. Would rent from vac pros again in the future. Property Manager Response: Response from Vacation Rental Pros Hi John - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Overall nice property to rent Colleen A. from Gainesville, FL recommends this property. Stayed for 7 days in March, 2013 Overall stay at this condo was good. We liked the 4 outdoor decks, but the weather was very cold that week and had hoped the fireplace would have worked. We were unable to enter the home due to no lock box being left on arrival which was mildly frustrating, but did get in when someone from the rental agency arrived, along with a nice tour of the home. The home was clean and well stocked. There was no hot water in the sinks on 2nd & 3rd floor bathrooms, which was inconvenient.Not sure about the 1st floor bath since we didn't use that. Also, there was an awful noise whenever we used to shower on the 3rd floor bathroom. Kitchen was well stocked with nice appliances as well. Nice that we could bring our dog. |
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Thanksgiving stay on Vilano Beach A guest from Hartwell, GA recommends this property. Stayed for 7 days in November, 2012 location is great and we enjoyed our stay; short walk to pier, shopping and public access to beach with only a short drive to the historic district of St. Augustine. However you need to be aware that the kitchen and dining room are on level 2 with the living room on level 3 which presents a problem if you have someone with health issues. Also if you have young children, the openings on one side of the stairs is rather large with no side railings which is unsafe. When we arrived at 3:00, the unit had not been cleaned, beds were unmade and laundry had not been done and it was 5:00 before the housekeeping person left. The stove in the in-law suite had not been connected and the trash bins were full. Both of these conditions were corrected and property management was very helpful. Property Manager Response: Response from Vacation Rental Pros Hi Alexander - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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