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Full Kitchen
Balcony
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Surfing
Swimming

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Good time, good place. Michel C. from Montreal, QC recommends this property. Stayed for 59 days in March, 2013 Nice place to go back to. Property Manager Response: Response from Vacation Rental Pros Hi Michel - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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Vacation Rental Pros drops the ball John M. from Dubuque, IA recommends this property. Stayed for 28 days in February, 2013 There doesn't seem to be much communication among Rental Pros staff. We asked questions and never got a response. They promised to call back and didn't. Property Manager Response: Response from Vacation Rental Pros Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Nov. 3-10, 2012 A guest from Runnemede, NJ recommends this property. Stayed for 7 days in November, 2012 Loved the little seaside cottage. Great location. Very clean, only complaint is the tile in shower needs a good scrubbing. Alsofound some mold around the water & ice dispenser which we didn't use. Would be great if beach towels & chairs were provided. My biggest complaint is with the tv. They need tosubscribe to the local channels, NBC CBS & ABC.Couldn't watch any of our regular shows or local news. This is a great rental for the price though, very roomy. Would definitely stay here again. Property Manager Response: Response from Vacation Rental Pros Hi Margaret - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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My review Leslie F. from Satellite Beach, FL does not recommend this property. Stayed for 3 days in October, 2012 Myself and my four friends would not return. The location was wonderful, but the cleanliness and amenities left much to be desired. Upon arrival the first thing we noticed was that half of the porch railing was broken away. There was lots of dust under the tv. The bathroom with the shower was never cleaned...there was mildew in the corner of the shower as well as dosposable razor covers on the window shelf. The waste basket was under the sink and contained USED femine monthly sanitary products. The ceiling fans in both bedrooms were far too loud to sleep while going. There was a handle missing off of the dresser in the half bath bedroom. The tea kettle should be trashed. speaking of trash. The email that was sent to me said we were to remove all of the trash upon leaving. We bagged it and left it on the floor in the kitchen.I'm not a trash hauler. As I said, the location was lovely, and the people about the cottage were very friendly, however the furniture,and amenities, were subpar, and the cleanliness was very bad. Property Manager Response: Response from Vacation Rental Pros Hi Leslie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Family Vacation Lindsey g. from Manchester, TN recommends this property. Stayed for 7 days in September, 2012 This was a great place to stay. Everyone in this area was really friendly. We really enjoyed it. The only complaint that I have is we had to go buy all paper products and laundry deterant because there was one roll of toliet tissue in each bath room and no laundry deterant. This was not a big deal, but I felt like if they want you to start the first load of laundry there should be deterant there. Other than this the place was GREAT...steps away from the beach. Property Manager Response: Response from Vacation Rental Pros Hi Lindsey - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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relaxing beach vacation A guest from Dunwoody, GA recommends this property. Stayed for 7 days in September, 2012 We really enjoy staying at surf crest village . The place is quiet and comfortable, and right on the beach. This particular rental could use a kitchen table upgrade as we were almost flipping the table off the stand . The second bedroom needed a nightstand table by bed. We did need better light bulbs. Not 15w! Overall we loved the house and the area. We will come again!. Property Manager Response: Response from Vacation Rental Pros Hi Aimee - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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Never judge a book by its cover. Advertising is deceiving A guest from Masaryktown, FL does not recommend this property. Stayed for 7 days in July, 2012 Building needs repair both inside and out. Bicycle offered is completely rusted with flat tires. Boards loose on patio rail and floor with severe rusting. Inside needs painting, Pots/pans& utensils to cook. Advertises to bring movies but equipment does not work. Cable wire in bedrooms but no TVs. Furniture old and dirty. Old kitchen pantry doors unable to close, wall hangings unable to stay up. Sliding doors nearly impossible to open and close since tracks have not been vacuumed in years nor lubricated. Boasts accommodates 6 but dining table big enough for 4 with only 4 chairs. You pay for cleaning, but we arrived to find hair and dust balls on kitchen floor, hair clips left on floor and chair from previous renter. Clearly owner of property is more than happy to charge an amount due a deluxe cottage but not willing to offer one. VR Pros not doing their job to maintain the updates nor the cleaning nor attempting to please the customer. All in all a rather disappointing experience given the monies that were spent and the anticipation of a properly maintained & upgraded facility. Property Manager Response: Response from Vacation Rental Pros Hi Ali - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Very nice stay. Craig M. from Cedar Key, FL recommends this property. Stayed for 7 days in July, 2012 AWESOME!!!! Can't wait till the next time!! Property Manager Response: Response from Vacation Rental Pros Hi Craig - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Home away from home A guest from Blakeshire, GA recommends this property. Stayed for 7 days in July, 2012 Awesome awesome awesome. Rated 5 on all categories. Would have loved to have been able to actually see the beach from the house but the house and atmosphere made up for it. Everyone was polite and the cozy little area was very well kept and clean. The house was just like a little cottage which we loved!!!!! Property Manager Response: Response from Vacation Rental Pros Hi William - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Not worth the hassle for a clean, well-located home A guest from Greenville, SC does not recommend this property. Stayed for 3 days in May, 2012 Overall, the home was very comfortable and in a great location?beachside?but with no view of the ocean due to the sand dunes. The place was stocked with cleaning supplies, plenty of towels & sheets, and dining essentials, although the floor was very dirty. It had an outdoor shower and hose, plenty of seating inside and out, and comfortable beds. The sofa bed was brand new. We bought and left a mop there because our feet were black after walking around the place for a few minutes. Other than the floor, the home was clean and well-kept. The addition of a grill and a very large platter would be great for future guests. We were very pleased with the home, the community and the beachfront location?the beach was just a walk across the pier! This would have been a great vacation except for the fact that we were harassed on all 3 days of our vacation. I?ve never rented a home that didn?t allow visitors for dinner and time on the beach, but Surf Crest Cottage did not allow an visitors. We are a family of 6, 3 adults and 3 children under 7 years old. We had a few family members stop by on their way home from a funeral (an aunt, our niece and nephew), but within about an hour of their arrival, the management team was peeking through the windows (including the bathroom window) and harassing us about our visiting family members. We received multiple calls and multiple visits every single day of our trip, despite management?s continual insistence that we ?were doing nothing wrong,? ?didn?t have 17 people in the home,? and ?clearly had children in the house.? No parties, no alcohol, no noise-just a little family trying to spend time together at the beach and make some memories. We were so disheartened by our treatment at this home. Please save yourself the stress of these owners and go somewhere else! Property Manager Response: Response from Vacation Rental Pros Hi Josiah - Thank you for taking the time to share this information with us. I apologize for the issues with the neighbors next door. I have already contacted the owner of the property. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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