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Full Kitchen
Balcony
Deck
Patio
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Boating
Fishing
Golf
Surfing
Swimming
Walking

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Maintenance Issues A guest from Littleton, CO recommends this property. Stayed for 7 days in June, 2013 A maintenance nightmare. No outside working shower, air-conditioning plus toilet not working on 1st level; garage door had no battery; noisy ceiling fan in 3rd floor bathroom; burned-out bulbs in numerous places; and no holders for toilet paper in any of the bathrooms. Plus the covering over the patio needed to be steamed-washed or just painted. Lovely place but owner needs to take care of maintenance issues. |
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Lovely house, but a few issues A guest from Alpharetta, GA does not recommend this property. Stayed for 7 days in March, 2013 The house is lovely, and was clean. It has a lot of space and plenty of areas to sit indoors or out. The view and location on the beach is perfect and the putting green is a fun plus. However, there were several maintenance issues. No rollers for toilet paper,non-working fireplaces, the glass of the oven door is broken, so we could not use the oven. The grill was truly unusable due to being filthy. The water softener outside was broken, and beeped nonstop, which you hear from the master bedroom all night. Several sliding doors were unusable due to corrosion. The traffic noise on A1A is constant and loud; cars go 60mph + all day and night. Property Manager Response: Response from Vacation Rental Pros Hi Plato - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Soul feeding ocean views A guest from Miami, FL recommends this property. Stayed for 4 days in November, 2012 We spent our Thanksgiving gathering and it really turned out just great. Great views, spacious ambiances, kitchen very well equipped. The ocean is right there to charm you away.Certainly, I would recommend this property for your next vacation. Property Manager Response: Response from Vacation Rental Pros Hi Norma - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Quite Unhappy Vacationers Tim C. from Belmont, CA does not recommend this property. Stayed for 7 days in August, 2012 Miserable experience. We were switched to this property 3 days before we were to arrive at the property we wanted - this place is awful and the company was unprofessional and non-responsive each time we needed them. Location is very remote, Palmetto bugs , doors don't work, furniture and appliances are cheap and in poor condition. The Maintenance man was the best - needed to have him come out 4 separate times - The WORST vacation place we have ever experienced. Property Manager Response: Response from Vacation Rental Pros Hi Tim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Some deck problems that need to be fixed Scott W. from Clear Water, FL recommends this property. Stayed for 7 days in August, 2012 To start off with, we were woken up by lightening striking the house at 6:30 in the morning and the security alarm going off. Did not know how to turn it off. Finally after about 20 minutes we found the panel in the kids closet and just unplugged it. We were disappointed that the TV down stairs did not work for the kids. Next. We almost had 2 serious accidents. The wooden steps going from the top deck to the bottom has a board that is not attached that when I was walking down luckily I was holding on to the rail because it slid out from under my feet. Then by the shower out side, he was leaning on the rail and it was not nailed in and it slipped out and he almost went over. Those really need to be fixed before someone seriously gets hurt. There is also a screw half way down the deck going to the beach that is sticking out that needs to be fixed. One of the kids stubbed their toe on it, we then just put a bucket over it so nobody hits it again. Since we had kids, I was disappointed that the gate did not work so we can shut it. Did not want them going in the busy road. Other than those exterior problem and the TV inside the house was great. The kids had a great time playing on the little golf course that was up front and playing hide and go seek around the house. Overall, we had a nice time at the house. Property Manager Response: Response from Vacation Rental Pros Hi Scott - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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"Potential" Prince" with improvements needed...... Carmen P. from Miami, FL does not recommend this property. Stayed for 7 days in July, 2012 Great house ,amenities, beautiful view,quality furnishings, but many areas of house never cleaned, dusty, need to remove area rugs and clean deeply,lots of insects (scorpions inside house,3 black widow spiders on terraces & others), recommend change of cleaning crew (house needs deep cleaning)door locks broken,got locked inside rooms few times,It is a shame such a Great house is so poorly maintained- would go back if the above conditions are taken care of. Loved the Historic St Aug close location & privacy of home/beach... Property Manager Response: Response from Vacation Rental Pros Hi Carmen - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and cleaning issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Best Beach Vacation!!! Connie P. from Verona, KY recommends this property. Stayed for 7 days in July, 2012 We had the best beach vacation ever! The house was awesome, plenty of room for everyone, we had 6 adults and 3 children. The location couldn't be better if you like privacy. We were on the beach from morning to night for 7 days and maybe saw 10 people. My favorite place besides the beach was the huge patio over looking the ocean. We cooked at home most nights and there was not a thing we needed. The kitchen is well equipped! I would recommend this property to anyone! Thank You to Vacation Rental Pros for your easy reservation process! Property Manager Response: Response from Vacation Rental Pros Hi connie - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Very nice Gary T. from Lawrenceville, GA recommends this property. Stayed for 7 days in July, 2012 Very nice house. A few minor issues but nothing overall a very nice place. Best thing was that it felt like you had your own private beach. We probably only saw 20 people on the beach the whole week we were there. Would rent this property again. Property Manager Response: Response from Vacation Rental Pros Hi Gary - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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A Treasure that needs some TLC Diana N. from Knoxville, Tennessee recommends this property. Stayed for 7 days in June, 2012 The property is in a prime location--sits right on the beach. The house needs some long, overdue maintenance. We had two leaks in the ceiling of the basement and put buckets under them for the remainder of our stay. The outside needs some much needed care in the landscaping and rusted parts of the deck. There was no Wi-Fi code and we had to get the property manager to configure one, so that we could use our computers. The cleaning service doesn't move anything to clean under--there was food between the cushions of the couch and cobwebs around the fireplace. The previous renters trash was left out at the road for 3 days & was a very unpleasant mess for us to drive in and around every day. The recycle bins were piled high and left in the breezeway and were never picked up. This process needs a solution. New renters that pay $4000.00 a week really do not want to check into a mess. We checked out a day early as the kids could not be in the bassement where they hang out--the leaks in the ceiling were reported. The lockbox was not on the front door as stated in the rental agreement--but on the security gate. We found the key after we discovered the front door was unlocked when we arrived. The couches had stains on them--we didn't want to sit on them not knowing what they were. I expected the rental to be in better condition for the price. Property Manager Response: Response from Vacation Rental Pros Hi Diane - Thank you for taking the time to share this information with us. I apologize for the maintenance, cleaning and trash issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Location, location, location! Keith P. from Clendenin, West Virginia recommends this property. Stayed for 15 days in May, 2012 This was an excellent vacation choice! The beach was never crowded and the house location was great. Every morning waking up to oceanfront views like no other. The home is clean and well equipped for a family vacation. It was great for an extended vacation with friend and great-grandparents. Several extra touches that made it great so everyone had their own little spots and areas for quiet times. I would highly recommend for those looking for a non-commercial ocean vacation. Property Manager Response: Response from Vacation Rental Pros Hi Keith - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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