Kahele Kai lving room with ocean view, vaulted ceilings
Kahele Kai spacious kitchen
Kahele Kai ocean view dining
Kahele Kai's kitchen bar
Kahele Kai family room
Kahele Kai family room/mini bar
Kahele Kai master bath
Kahele Kai upstairs bedroom
Kahele Kai upstairs bath
Kahele Kai downstairs bedroom
Kahele Kai downstairs
75 Yards to Poipu's best beaches, exquisitely remodeled, ocean & sunset views
You have found the vacation home of your dreams at Poipu's Kahele Kai. A gorgeous remodel with delightful choices in colors, flooring, furniture and amenities was recently and lovingly completed . This two story home is spacious with 3 generous sized bedrooms, high ceilings, skylights, and views from every window. There is a lava rock garden surrounding the outside shower and foot bath, a garden of citrus and banana trees, as well as an herb garden. The family room is beyond expectations with the most comfortable couch ever in front of the new TV, steps from the mini bar, sink and fridge. Décor includes the surfboard the owner was using when he proposed to his wife at the beach over 30 years ago. Kahele Kai (translation "pathway to the ocean") is stocked with beach toys and a variety of baby gear including porta crib, baby gates and a baby seat that attaches to the dining table. Now for the location, this home is REALLY close to Poipu and Brennecke's Beach, both can be seen from the home, and both are ideal versatile beaches which include surf spots, a baby beach, snorkeling, boogie boarding, swimming at Waiohai Bay and sunning on the golden sand. There are lovely whitewater views of the ocean and tropical swaying palms visible from the central living area and large lanai and the sunsets are not to be missed..
Rates: $400/Night $2600/Week plus 13.4166% state tax, $300 outclean and deposit protection, $500 refundable security damage deposit.
Bedding Configuration: 2 King, 2 Queen, 1 Twin
Additional Features: * Business: Nearby ATM, Nearby Post Office, Nearby Internet Cafe, Nearby Bank, Wireless high speed internet * Convenience: Area FitnessCenter, Nearby Medical Services, Nearby Grocery, Golf Course, Shopping , Walk to fine and casual dining * Culture: Hula Shows * Entertainment: Cable TV, Stereo System, World class beaches, Hula Shows, Luau's, Walk to casual & fine dining * Geographic: Near Beach, Close to Town * Kitchen: Full Kitchen, Kitchenette, Refrigerator, Coffee Maker, Ice Maker, Microwave, Toaster, Cookware * Living: Ceiling Fans, Linens, Washer & Dryer, Ironing Board, Jacuzzi Tub, High Speed Internet * Outdoor: Deck, Gas Grill, Beach
This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
The perfect place for a family to stay in Paradise!
Reviewed by: Stacy and Jason K. recommends this property. Stayed for 7 days in October, 2016 The home was exactly what we needed. Our group consisted of my parents, my husband and I and our 2 small kiddo's. The house was perfect, my parents had their own separate area downstairs with a living room, kitchenette and bedroom/bath. It worked out great. The home had all the stuff needed for the kids (high chair, pack n play). With small kids we ate at the home quite a bit. The kitchen area was great. Everyone's favorite spot was on the lanai. We will be back for sure!
Dave S. from Anchorage, AK recommends this property. Stayed for 6 days in June, 2016 Very welcoming and warm. Could not ask for peaceful you can hear the sounds of the waves from your balcony. You hear all the birds and cricket and rosters at any given time of the day or night. Beautiful geckos running around.Close to everything .
Property Manager Response: Response from Poipu 365 Thank you Dave for writing a review about Kahele Kai. We are happy that you enjoyed your stay, and we hope you will return soon.
A guest from Meridian, ID recommends this property. Stayed for 6 days in May, 2016 It was an amazing week and was extra special due to our wonderful accommodations! Highly recommend the Kahele Kai and are already talking about our next trip!!!
Property Manager Response: Response from Poipu 365 Aloha and Mahalo for the great review!! We appreciate your feedback and can't wait for your next visit.
Liz S. from Portland, OR recommends this property. Stayed for 5 days in April, 2016 Everything was perfect about our rental. Beach was super close and the grounds surrounding house were wonderful. The location is a ten for sure!Thank you for sharing your property..
Property Manager Response: Response from Poipu 365 Thank you for writing a review. We truly appreciate it, and we hope to see you again in the near future.
Kathy V H. from Dawson Creek, BC recommends this property. Stayed for 13 days in March, 2016 This house was great. It is an older home but very nicely updated. Loved the outdoor areas and large kitchen.
Property Manager Response: Response from Poipu 365 Thank you for your review, and we are glad that you enjoyed your stay.
Emily B. from Ashland, Oregon recommends this property. Stayed for 4 days in February, 2016 We loved the Kahele Kai house in Poipu, with its beautiful sunset views, quick walk to the beach, beautifully decorated home and spacious layout. We especially loved the outdoor shower!
Property Manager Response: Response from Poipu 365 We are so glad that you enjoyed your stay at Kahele Kai. We look for to seeing you again in the near future. Mahalo
Timothy K. from Balgonie, Saskatchewan recommends this property. Stayed for 14 days in February, 2016 Our vacation was amazing. The two weeks we had the weather was awesome! The house that we rented was extremely comfortable and super close to the beach. We had 3 couples and 2 kids and 2 babies. Lots of space for everyone! House was very clean and well kept! Thanks to poipu 365 for an amazing vacation! We will be back for sure!
Property Manager Response: Response from Poipu 365 Thank you for choosing us for your Kauai stay. We hope you will consider us again the future. Mahalo for taking the time to write your review.
A guest from SECHELT, BC recommends this property. Stayed for 8 days in November, 2015 Surrounded by a variety of banana and fruit trees creating privacy,A spacious covered deck allowed for lounging in the rain and hot sun,A partial view of the surf and beach.Comfortable 2 level home allowing for privacy. Great beds and comfortable furniture. Good kitchen. Afew things needed attending to which they were notified about.
Property Manager Response: Response from Poipu 365 Adeline thank you for taking the time to write a lovely review. We are so happy that you enjoyed your stay, and we hope to see you again in the future.
A guest from San Clemente, CA recommends this property. Stayed for 7 days in October, 2015 We had a wonderful time in Kauai. The reservation process was easy and the accommodations were just right for our group of 6 plus a baby.
Property Manager Response: Response from Poipu 365 Cynthia mahalo for the review. We are glad that Kahele Kai was the perfect size for you and your family. We hope to see you again in the future.
William D. from San Diego, CA recommends this property. Stayed for 7 days in October, 2015 Nice home, great location. Watch out for centipedes downstairs, son was bit on foot while asleep. Very painful! Currently no sand at Brenneke beach, have to navigate rocks to swim or body board.
Property Manager Response: Response from Poipu 365 Thank you for taking the time to write a review. We appreciate it. Mahalo
Stephanie R. from Fort Collins, CO recommends this property. Stayed for 7 days in August, 2015 Spent six days in Kauai-such a wonderful experience. Accomodations were exactly what we were expecting. There were six of us staying here...There was plenty of room for all of us. Did not have any issues AT ALL with our rental. Definitely would stay here again
Property Manager Response: Response from Poipu 365 Stephanie, we are so happy to hear that you enjoyed your stay at Kahele Kai. We appreciate you taking the time to write this amazing review. Next time you plan another trip to Kauai, we hope you will use our services again. Mahalo.
George L. from Seattle, WA recommends this property. Stayed for 3 days in August, 2015 Our group consisted of my family of 4 with young kids, and two additional couples. The layout of this home was perfect for our group, with lots of shared family space upstairs and a more private suite with kitchenette downstairs for our noisy kids. Nice amenities, well cared for home. Would definitely stay here again when visiting Poipu.
Property Manager Response: Response from Poipu 365 Mahalo George for taking the time to write a review for Kahele Kai. We are so happy to hear that everything was to your liking. We look forward to helping you planned your next Kauai adventure in the future.
A guest from Mililani, Hawaii recommends this property. Stayed for 7 days in August, 2015 Kahele Kai was a perfect location for a week in Poipu. Beautiful house that was quite spacious. We would definitely return.
Property Manager Response: Response from Poipu 365 Glad that you like it. And we look forward to seeing you again. So glad that your family reunion was a success. Mahalo
A guest from Jamaica, NY recommends this property. Stayed for 4 days in June, 2015 We loved the house - it was roomy, airy, nicely furnished and well-maintained. And a three minute walk to the beach! We would definitely recommend it to friends and family.
Property Manager Response: Response from Poipu 365 Thank you Toby for taking the time to write us a review. We are glad that Kahele Kai was to your liking. We are happy that you will recommend us to your family and friend. We hope that when you plan your Kauai vacation, you will also be using our services again. Mahalo.
A guest from Renton, WA recommends this property. Stayed for 4 days in June, 2015 The house was nice, very clean and comfortable. The location was just a short walk to the beach and the beach area was awesome. The only problem at the house we had was a plugged tub in the main bathroom. We found a plunger downstairs and was able to take care of the problem. Our stay was very enjoyable.
Property Manager Response: Response from Poipu 365 Thank you Ellen for your review. We are so glad that you enjoyed your stay. We hope that you will consider us again the next time you visit Kauai.
Reviewed by: Joshua A. recommends this property. Stayed for 9 days in April, 2015 My understanding is that the house was recently updated prior to our visit and it showed. The house was really nice with a nice, big kitchen. We also really liked the layout with what you could almost consider a separate unit downstairs, it's own living area, bedroom and bathroom. That was really good for us with a 2 year old.The only thing I gave 4 stars for instead of 5 was location. It's really a great location, close to Brennecke and Poipu beaches, but you can't (at least from what we could tell) walk the 75 yards straight to Brennecke unless you walked across other properties' yards - which we didn't think would be polite. We walked on the road which made it more of a 5-10 minute walk instead of a 2 minute walk. No big deal, but thought I'd mention it.Overall, really great property with really nice management. Would stay again.
Property Manager Response: Response from Poipu 365 Mahalo Joshua for taking the time to fill out the review. We hope you consider us for your next Kauai adventure.
A guest from Jamestown, NC recommends this property. Stayed for 7 days in April, 2015 Our family of 7 adults thoroughly enjoyed this property. It was exactly as described and pictured... only seemed better when there. Location is great. We were a bit worried about not having a pool, but proximity to beaches made us quickly forget that concern. Nice kitchen, outdoor shower area, very clean!
Rebecca S. from FAIRBANKS, AK recommends this property. Stayed for 6 days in April, 2015 After having a little trouble initially finding the house (we arrived pretty late in the evening). We were pleasantly surprised how spacious the house was. The house had three large bedrooms, separate bathrooms, and a nice master suite. The house was conveniently located half a block from the beach and down the street from Brennecke's Beachfront Restaurant, which has amazing ahi tacos. The property managers left a lot of amenities in the house to help out; sun screen, soap, shampoo, beach toys, etc. Overall, our group was very happy with out stay and I wouldn't hesitate to stay at the property again.
Property Manager Response: Response from Poipu 365 We are so glad that you had a wonderful time during your stay. We look forward to working with you in the future to plan your next Poipu adventure.
A guest from Wenatchee, WA recommends this property. Stayed for 16 days in March, 2015 We loved our stay at Kahele Kai! The home was spacious, clean and well appointed for our two week stay. With grandchildren in tow we appreciated the convient beach access. The home was perfect for evening BBQs on the deck with its ocean vista. With tall foliage on three sides the home felt quite private. Kahele Kai was perfect for our family vacation.
Paul B. from Ocean Springs, MS recommends this property. Stayed for 7 days in August, 2014 We had a threat of double hurricanes hitting during our stay. Luckily they turned away from the Island and our stay was awesome. The location was perfect for walks along the beach every day. The house was very nice. Some of the furniture/appliances/stereo/television are worn and need replaced/upgraded. I wasn't sure what to expect but was surprised to find most everything we would need to make our stay comfortable (shampoo/conditioner, beach towels, ice cooler, etc.). Overall we loved the house and location. We only wish we would have stayed longer than 7 nights.
Property Manager Response: Response from Poipu 365 Aloha, As of January, 2015 the new owners have KaheleKai have completely and lovingly remodeled the entire home, including new furniture, flooring, and appliances. Mahalo, Management
Julie H. from Aloha, OR recommends this property. Stayed for 7 days in July, 2014 The location of Kahele Kai house is great. A short walk to the beach, a great view, safe location. It's a beautiful house with quality amenities. The home was high quality, however the couch, loveseat, dining room chairs where ripped and very worn.
Property Manager Response: Response from Poipu 365 Aloha, as of January, 2015 the new owners of KaheleKai have completely, beautifully and lovingly remodeled the entire home including new flooring fans, furniture, appliances and TV's. Mahalo, Management
Cissy F. from Northbrook, IL recommends this property. Stayed for 3 days in July, 2014 We were here for a family reunion. The house was great - clean, huge and close to the beach. It was perfect for 3 families. There was a boogie board we used and some beach toys. There was also a cooler that we used as well. I loved that they had a shower outside the front door. We were able to clean off before going into the house. Christine from Poipu 365 was great! She was very easy to work with and gave us all the details. No hidden costs and very reasonably priced.
Kristie J. from Carmichael, CA recommends this property. Stayed for 7 days in June, 2014 The home was a great size for our two families and with the upstairs and downstairs, wonderful to be able to have our adult time upstairs after putting all the kids to bed downstairs. We loved being able to walk to the beach. We had the best vacation ever!
A guest from Tehachapi, CA recommends this property. Stayed for 8 days in May, 2014 Our family of 6 adults and 2 children had a wonderful week. Vicky and Christine were wonderful help when there was a refrigerator problem (the repair man was sent out immediately), and when we had to receive an emergency ID replacement by express mail. The house was one of the cleanest rentals we have had. We would do this again without question. Mahalo!
Michelle K. from Westminster, CA recommends this property. Stayed for 3 days in April, 2014 This was a real treat of a pre cruise 3 night stay for our adult party of 6. We found the accommodations perfect, a lovely well-cared for home. We felt special and privileged to be treated to this lovely bit of paradise. Great for couples who want a quiet and relaxing place. Lovely view of the ocean and beach. Walking distance to beach and dining. All the needed kitchen utensils and BBQ...even tho we didn't use it. Clean!
A guest from Crescent Valley, BC recommends this property. Stayed for 6 days in February, 2014 Awesome location. Great house, comfortable,spacious. Nice to have beach gear/toys. Kitchen well equipped. Near best beach.
Larry J S. from La Mesa, CA recommends this property. Stayed for 7 days in November, 2013 We were very saisfied with this rental in Poipu. We were three couples and the three bedrooms and three baths gave each couple plenty of privacy while the size of the house also gave us plenty of individual space. While the living room couches had seen better days they were clean and not shabby at least. The beds in the bottom bedroom were comfortable but were the least attractive of the three bedrooms. The shower head on the bottom bedoom could certainly be improved for a nominal price. The kitchen was quite new and very attractive. All in all we were very pleased with the rental.
A guest from San Diego, CA does not recommend this property. Stayed for 7 days in November, 2013 We had a wonderful time staying at Kahele Kai in Poipu. I would say for the price it was a good deal. The location was great. Just a 5 minute walk to Brennecke's beach and then more and more wonderful beaches after that. I actually liked the walk to the beach for a little exercise. The house was very clean....except for the couches. The couches here were SO bad. I cringed every time I sat on them. And the fact that they were dirty could be remedied by putting a towel on them but they were also the most uncomfortable couches I've ever sat on. Absolutely no support. Of course we are there for the beaches but it's nice to relax at the end of the day. The kitchen was awesome and the view from the dining table was fabulous. Kitchen was very well supplied. Lots of great beach toys and beach towels were in the house. The thing I have to say that was a real highlight about the house was the property management. They didn't bug us once while we were there but were quick to answer any questions and help us out from day 1 of planning the trip to after I got home and realized I left my hair dryer and flat iron there. They found it and shipped it back to me! And the house was super clean (except for the couches) and organized when we got there.The other downfall was how close the neighbors are. You could hear the next door neighbors' conversation word for word. I felt like we were sharing a living room with the neighbors across the sidewalk. Their big window looked right into our big window.For the most part we ignored all of these minor issues and had a wonderful time. I don't know if we would stay at Kahele Kai again but the next time we go to Poipu we will definitely book with Poipu365!
Mary-Ann G. from Afton, OK recommends this property. Stayed for 5 days in November, 2013 Choosing a vacation rental on Kauai came with many VRBO listings. We are happy to say we made the best choice. The house was impeccably clean, nicely laid out for our large family and a short walk to 2 beautiful beaches. The location was perfect for travel to Lihue, the Smith family Luau and the NaPali coast cruise. Wonderful memories to bring back home.
A guest from Leavenworth, WA recommends this property. Stayed for 8 days in July, 2013 The refrigerator in the main kitchen needs to be replaced. We had to keep almost all of our food in the downstairs refrigerator.
A guest from Ashland, OR recommends this property. Stayed for 11 days in May, 2013 The location couldn't have been better, just steps to all the beaches in Poipu. Me, my husband, and my young daughter stayed in the rooms upstairs while my in-laws stayed in the downstairs area and it was absolutely perfect for all of us. Thank you for the best grill I've ever used at a vacation rental! Kahele Kai was the perfect basecamp for all our Hawaiian adventures, and I hope we get a chance to return someday.
Jeffrey S. M. from Goleta, CA recommends this property. Stayed for 10 days in May, 2013 The place was perfect for us. We had 3 couples and there was plenty of space for all of us. It was clean with spacious rooms and a kitchen that was easy to cook in. It's just a short walk to a sandy beach for snorkeling for turtles, boogie boarding or just relaxing. We definitely enjoyed out stay.
Property Manager Response: Response from Poipu 365 Aloha Jeff, Kahele Kai is in a wonderful location and is a great size for families that love being near the beach! We hope you plan to return!
A guest from Girdwood, AK recommends this property. Stayed for 7 days in April, 2013 What an incredible place! Our family of 5 along with 2 grandparents stayed here and thoroughly enjoyed the home and the location. The home was very spacious, the lanai had an ocean view and was perfect for our meals. The master bedroom was luxurious with lots of space, a comfortable bed, and a wonderful bathroom. The outdoor grill was great and the kitchen was well appointed and had plenty of space for multiple chefs. The outdoor shower/rinse off station was THE BEST thing! It truly kept lots of sand out of the house. We loved the close proximity to the beach - very easy stroll, even with a 2 year old. The home was very well ventilated and stayed cool with the windows open and the ceiling fans circulating the wonderful tropical air. One suggestion - a small floor rug or mat at the bottom of the stairs would make a safer last step. My mom took quite a spill on the wet tile and twisted her back, which put a bit of a damper on the rest of her vacation and physical activity. Overall, this was a wonderful place to stay and we would LOVE to come back to this beautiful home.
Property Manager Response: Response from Poipu 365 Aloha Katra,Kahele Kai is an excellent place for a family vacation! With the downstairs mini-suite, it provides the extra space for everyone! Beach closeby, ocean view lanai with outdoor grill and cooling by the trade breezes... we are glad you enjoyed it all! Your suggestion for the small rug at the bottom of the stairs is an excellent one that was shared with the owner. We look forward to your return!
Karey R. from Pomeroy, WA recommends this property. Stayed for 10 days in March, 2013 A great family vacation. A perfect jumping off place for various adventures throughout Kauai. Loved the separate living spaces. Only complaints were multiple burned out light bulbs, propane BBQ was difficult to start and a couple of nights with noisy neighbors (wedding party). Loved the view of Brenneke's beach. Nice and roomy home.
Property Manager Response: Response from Poipu 365 Aloha,Mahalo for your review... Kahele Kai is a perfect jumping off place as you mentioned! We have checked the lightbulbs and replaced them; the propane BBQ starter is being cleaned out and repaired. We look forward to reserving Kahele Kai for you again!
Angie M. from Genelle, BC recommends this property. Stayed for 14 days in January, 2013 What a great home! Perfect location...Kahele Kai had everything we needed. Vicki and Christine at Poipu 365 are excellent to deal with. Thanks to Aerica and her team for the mid-stay clean...the house was spotless! I would recommend this home to anyone looking for the perfect vacation in Kauai! Until next year.......
Property Manager Response: Response from Poipu 365 Aloha Angie,Mahalo for your positive review of Kahele Kai and our staff at Poipu365. We look forward to reserving Kahele Kai for your next Poipu visit.
A guest from Glenwood Springs, CO recommends this property. Stayed for 14 days in October, 2012 Our stay at Kahele Kai was wonderful and worked perfect for our family! We were pleasantly surprised by the array of items left by others for our use; beach toys for the babies, boards, games, beach towels, umbrellas and chairs. Wow! We in turn left a Pak-n-Play (cheaper to buy than rent for two weeks) for future guests. We wish to thank Vicky and Christine at Poipu365 for their quick response in replacing a very tired and worn out grill as that was our main cooking utensil! Your services and property will come highly recommended and we will definitely be in contact for future trips to your beautiful island. Mahalo.
Property Manager Response: Response from Poipu 365 Aloha Virginia,Mahalo for your comments! We are glad you enjoyed your stay at Kahele Kai! We will be looking forward to reserving this property for your next Poipu getaway!
dawn z. from phoenix, AZ does not recommend this property. Stayed for 4 days in June, 2012 The staff was good until I had an issue. Christine told me she would call me back and never did. The beds were listed inaccurately and I was basically told that 'this is how it is' 2 twin beds were pushed together to make a king bed and an airbed was given to us instead of one of the twin beds we were supposed to receieve. the rest of the home was in good shape with snorkeling gear, boogie boards, and a full kitchen. The location was also good. Directions from the staff were easy to understand as far as location, rules, and how to get the keys out.
Linda F. from Blair, NE recommends this property. Stayed for 6 days in June, 2012 As parents of the groom, we enjoyed our stay even more than we had expected. The beach house was relaxing even though we had a lot of people, the beach was very close, with sea turtles and monk seals. Red-crested cardinals and shama thrushes were tame in the yard. The people of Kauai were gracious and happy in restaurants, shops and gas stations.
Property Manager Response: Response from Poipu 365 Aloha Linda,Mahalo for your review of Kahele Kai! Congratulations to the bridal pair! The location of Kahele Kai is relaxing and the birds, sea animals are wonbderful to watch! We look forward to seeing you on your next Poipu trip.Vicki
Sally P. from Scottsdale, AZ recommends this property. Stayed for 7 days in March, 2012 We had a terific vacation experiece. The house was very well appointed from all aspects and descibed to a tee what to expect. Our experience insures we will consider Poipu 365 as or first stop when shooping for our next visit to beautiful Kauai
A guest from Draper, UT recommends this property. Stayed for 4 days in January, 2012 My family stayed in the master bedroom and set up a pack ?n play for my son and still had plenty of room. The master bathroom was very clean and spacious. My sister's family stayed in the studio downstairs where there was a queen and a twin bed. The bathroom is just outside of the bedroom and the main living area had a couch, TV, stereo and kitchenette. There is an additional bedroom upstairs with two twin beds and another full bathroom upstairs just outside of the bedroom.The kitchen, living and dining areas were very spacious and airy and have a partial ocean view. We cooked breakfast each morning and enjoyed a lot of snacks at the house, which was much easier than dining out each meal with toddlers. We also had evening cocktails on the lanai after our kids went to sleep? a very relaxing way to end the day. The house was very quiet and I did not hear street noise while we were there. The ocean was close enough to hear when the house was quiet, but not so loud that it kept my son or I awake. I mentioned the waves to my husband on our first night there, but he hadn?t even noticed the sound. The only other noise was from the roosters, but they are all over the island, so I think you?d hear them no matter where you stayed.When I contacted Vicki or Stacie at Poipu 365, responses were prompt and very friendly. I would not hesitate to recommend Kahele Kai to friends or family and look forward to staying there again in the future.
Unprofessionalism, Discrimination, and non-operational appliances
Leialoha S. from Lihue, HI does not recommend this property. Stayed for 5 days in October, 2011 While the unit was well maintained, the management company was horrible. Vicky is very unprofessional and nosey! On the second day of our stay, Vicky came to the house to discuss plastic chairs that were stacked outside near the garage, due to a neighbor?s complaint. This was very disturbing, and made our stay in the home VERY uncomfortable knowing that the mere sight of chairs could have an effect on our accommodations. We felt as if we were being watched and felt much discriminated against. I had also called Vicky to inform her that the following items were not operating appropriately: TV in the upstairs common area, the telephone, and the oven. She informed me that the repair man would be coming and would also be bringing propane for the BBQ. All these items were not completed until late Friday afternoon!! When the repair man left, the TV and the telephone still were not fixed and the he had noticed the stove top had been crack prior to our arrival and needed to be replaced. These items not working appropriately hampered our stay traumatically! I felt ignored and mistreated!!Then to add to what should have been a relaxing stay, Vicky showed up on Sunday, saying ?you?re supposed to check out this morning we have another check-in?. This was very awkward and unprofessional. She had not checked with her office and was unaware that we had extended our stay until Monday shortly after we had booked the home in September. We were very unsatisfied and would like action to be taken so that another family will not have to deal with unprofessionalism, discrimination, and non-operational appliances.