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Versailles by the Sea, Ocean Hammock, 8 BRs, Elevator, He...
Palm Coast 8 br Vacation Rental Home
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Property Summary
Palm Coast, Florida, United States
Type
Home
Bedrooms
8
Bathrooms
6
Sleeps
20
Rates
$500 - $2,250 per night
$1,995 - $10,500 per week
$7,737 - $26,526 per month
$1,995 - $10,500 per week
$7,737 - $26,526 per month
This property listing provides real-time availability and rate quotes. Book it securely and instantly using a credit card.
Vacation Home Rental Description:
In a gated community near the beach, this palatial 5,800+ sqft mansion sleeps 20 in luxurious accommodations that include an elevator, designer gourmet kitchen, theatre room, game room with pool table & bar, enormous screened lanai with heated pool, spa & summer kitchen.
With each new space you enter at Versailles by the Sea, you'll be amazed all over again. There simply isn't an "ordinary" room -- love and a designer's eye have been lavished to make each area uniquely beautiful, from coffered ceilings to crown molding, graceful archways to smooth tiled floors and Viking appliances.
Step outside onto the paver patio and you're in a lanai with an atrium ceiling open to the brilliant blue Florida sky. Simply immense, this space encompasses a fully stocked summer kitchen, lounging area, teardrop-shaped swimming pool with gradual step entrance, safety fence, shower, & heated spa. Need a place for the kids to kick a ball around? There's a big grassy lawn, too!
And the best part about Versailles by the Sea? There's no "worst" bedroom! King-sized beds grace every room except 2, and these are children's rooms, one with 2 sets of queen-sized bunks and the other with 1 set of doubles. No matter how big your family reunion or how many friends suddenly appear to join you at the beach, everyone will be comfortable here!
On the first floor are 2 bedrooms, including the master with a king bed, daybed, and lovely en suite bathroom offering a big soaking tub and walk-in shower. The second bedroom has 1 king, and each room (as well as all the other bedrooms at Versailles by the Sea) has an HDTV. Warm-toned colors, plenty of sunny windows, and restful décor make these rooms irresistible!
Also on the first floor is the huge, welcoming living room, with entertainment center, fireplace, and sliding glass doors onto the lanai. With enough space for the whole gang to gather, this is a terrific spot to indulge in those late-night storytelling sessions that make such great memories. (Our wine room and wet bar are at hand too, to keep the conversation lively!)
The kitchen and dining areas will tempt even the most committed restaurant aficionado to whip up a homemade feast one evening. Fitted with brand-new Viking appliances, granite countertops, custom wooden cabinetry, and plenty of workspaces, our kitchen is a chef's dream come true. In the cupboards you'll find all the cookware, utensils, and dishes necessary to prepare and serve many courses. And this kitchen is perfect for multiple cooks -- plenty of elbow room for the bakers, sous chefs, and bartenders in your group!
The dining room is a gorgeous space with a modern chandelier, and for less formal moments, our breakfast nook in a sun-drenched corner is a great way to wake up in the morning!
Upstairs (take the elevator or the stairs!) you'll find 5 more bedrooms, a splendid theatre room with stadium seating recliners and a full screen, and a big entertainment center with a pool table and custom bar! And when it's time for a quieter moment, a long balcony overlooks the surrounding landscape of old-growth oaks and palms, from which birds fly in morning and evening.
The children in your group will love the 2 big bedrooms devoted just to them, with multiple bunkbeds, TVs, and a "clubhouse" atmosphere just right for those intense games of make-believe. Three more bedrooms each have a king bed, with luxe bathrooms to match and private balconies off 2 rooms.
It's all oceanside beside the dunes that border the coquina-shell sands of the Cinnamon Beach. The kids will spend hours exploring, and their parents and grandparents will love discovering new areas to relax and reconnect.
Treat yourself to an unforgettably luxurious vacation at Versailles by the Sea!
Bedding Configuration: 6 King, 4 Queen, 2 Twin, 1 Sleeper Sofa, 2 Full
Room Description: *** Charges = $450 for cleaning, & $295 security damage waiver fee. 4.95% booking/amenity fee & tax is 11%
Additional Features:
* Bedrooms: No Smoking Rental, Bedroom #1 (1 King), Bedroom #2 (King), Bedroom #3 (2 Doubles), Bedroom #4 (King), Bedroom #5 (King), Bedroom #6 (King), Bedroom #7 (4 Queen beds), Other (1 sofa sleeper), Bedroom #8 (King)
* Convenience: Outlet Shopping, Area Fitness Center, Craft Shopping, Medical Services Nearby, Nearby Grocery, Shopping
* Culture: 83 miles to Orlando, FL, 30 miles - Daytona Airport (DAB), 75 miles Jackville Airport (JAX), 90 miles - Orlando Airport (MCO), Baseball Park, Football Stadium, Jacksonville Stadium (Jaguars), Kennedy Space Center, Lighthouse, Marine Land, St Augustine Historic Town, Theatre, Ocean Hammock Beach Resort, Palm Coast, Florida, Palm Coast, FL
* Entertainment: DVD Player, Television, Wireless Internet, pool table, WiFi BlueRay/ DVD Player
* FAQ: Beach (no cars), BBQ Grill (on site), Elevator (on site), Hot Tub or Spa, Internet/Wifi in Unit, No Smoking Unit, Pool (on site), Pool Heated (on site), Private Pool, Private Pool (Heated), Private Beach Access, Parking (covered), Stairs inside Unit - Yes
* Family: Beach
* Geographic: Exceptional Sunrises, Exceptional Sunsets, Exceptional Views, On Beach
* Kitchen: Blender, Coffee Maker, Cookware, Dishwasher, Full Kitchen, Ice Maker, Microwave, Oven, Refrigerator, Stove, Toaster, Utensils
* Outdoor: Balcony, BBQ Grill, Beach Walking, Bicycle, Biking, Boating, Deck, Golf Courses, Grill, Hot Tub, Outdoor Shower, Patio, Pool, Sight-Seeing, Surfing, Swimming, Walkway to Water, Wildlife Viewing
* PMS: Lock Instructions: Good News, OceanHammock Home
* Ratings: Diamond
* Sleeps: Sleeps 2 or more, Sleeps 4 or more, Sleeps 5 or more, Sleeps 6 or more, Sleeps 7 or more, Sleeps 8 or more, Sleeps 9 or more, Sleeps 10 or more, Sleeps 11 or more, Sleeps 12 or more, Sleeps 13 or more, Sleeps 14 or more, Sleeps 15 or more, Sleeps 16 or more, Sleeps 17 or more
* TV's: HD TV in Living Room, HD TV in Family Room, HD TV in Master Bedroom, TV in Bedroom #2, TV in Bedroom #3, TV in Bedroom #4, TV in Bedroom #5, TV in Bedroom #6
* Trash Day: Monday, Thursday
With each new space you enter at Versailles by the Sea, you'll be amazed all over again. There simply isn't an "ordinary" room -- love and a designer's eye have been lavished to make each area uniquely beautiful, from coffered ceilings to crown molding, graceful archways to smooth tiled floors and Viking appliances.
Step outside onto the paver patio and you're in a lanai with an atrium ceiling open to the brilliant blue Florida sky. Simply immense, this space encompasses a fully stocked summer kitchen, lounging area, teardrop-shaped swimming pool with gradual step entrance, safety fence, shower, & heated spa. Need a place for the kids to kick a ball around? There's a big grassy lawn, too!
And the best part about Versailles by the Sea? There's no "worst" bedroom! King-sized beds grace every room except 2, and these are children's rooms, one with 2 sets of queen-sized bunks and the other with 1 set of doubles. No matter how big your family reunion or how many friends suddenly appear to join you at the beach, everyone will be comfortable here!
On the first floor are 2 bedrooms, including the master with a king bed, daybed, and lovely en suite bathroom offering a big soaking tub and walk-in shower. The second bedroom has 1 king, and each room (as well as all the other bedrooms at Versailles by the Sea) has an HDTV. Warm-toned colors, plenty of sunny windows, and restful décor make these rooms irresistible!
Also on the first floor is the huge, welcoming living room, with entertainment center, fireplace, and sliding glass doors onto the lanai. With enough space for the whole gang to gather, this is a terrific spot to indulge in those late-night storytelling sessions that make such great memories. (Our wine room and wet bar are at hand too, to keep the conversation lively!)
The kitchen and dining areas will tempt even the most committed restaurant aficionado to whip up a homemade feast one evening. Fitted with brand-new Viking appliances, granite countertops, custom wooden cabinetry, and plenty of workspaces, our kitchen is a chef's dream come true. In the cupboards you'll find all the cookware, utensils, and dishes necessary to prepare and serve many courses. And this kitchen is perfect for multiple cooks -- plenty of elbow room for the bakers, sous chefs, and bartenders in your group!
The dining room is a gorgeous space with a modern chandelier, and for less formal moments, our breakfast nook in a sun-drenched corner is a great way to wake up in the morning!
Upstairs (take the elevator or the stairs!) you'll find 5 more bedrooms, a splendid theatre room with stadium seating recliners and a full screen, and a big entertainment center with a pool table and custom bar! And when it's time for a quieter moment, a long balcony overlooks the surrounding landscape of old-growth oaks and palms, from which birds fly in morning and evening.
The children in your group will love the 2 big bedrooms devoted just to them, with multiple bunkbeds, TVs, and a "clubhouse" atmosphere just right for those intense games of make-believe. Three more bedrooms each have a king bed, with luxe bathrooms to match and private balconies off 2 rooms.
It's all oceanside beside the dunes that border the coquina-shell sands of the Cinnamon Beach. The kids will spend hours exploring, and their parents and grandparents will love discovering new areas to relax and reconnect.
Treat yourself to an unforgettably luxurious vacation at Versailles by the Sea!
Bedding Configuration: 6 King, 4 Queen, 2 Twin, 1 Sleeper Sofa, 2 Full
Room Description: *** Charges = $450 for cleaning, & $295 security damage waiver fee. 4.95% booking/amenity fee & tax is 11%
Additional Features:
* Bedrooms: No Smoking Rental, Bedroom #1 (1 King), Bedroom #2 (King), Bedroom #3 (2 Doubles), Bedroom #4 (King), Bedroom #5 (King), Bedroom #6 (King), Bedroom #7 (4 Queen beds), Other (1 sofa sleeper), Bedroom #8 (King)
* Convenience: Outlet Shopping, Area Fitness Center, Craft Shopping, Medical Services Nearby, Nearby Grocery, Shopping
* Culture: 83 miles to Orlando, FL, 30 miles - Daytona Airport (DAB), 75 miles Jackville Airport (JAX), 90 miles - Orlando Airport (MCO), Baseball Park, Football Stadium, Jacksonville Stadium (Jaguars), Kennedy Space Center, Lighthouse, Marine Land, St Augustine Historic Town, Theatre, Ocean Hammock Beach Resort, Palm Coast, Florida, Palm Coast, FL
* Entertainment: DVD Player, Television, Wireless Internet, pool table, WiFi BlueRay/ DVD Player
* FAQ: Beach (no cars), BBQ Grill (on site), Elevator (on site), Hot Tub or Spa, Internet/Wifi in Unit, No Smoking Unit, Pool (on site), Pool Heated (on site), Private Pool, Private Pool (Heated), Private Beach Access, Parking (covered), Stairs inside Unit - Yes
* Family: Beach
* Geographic: Exceptional Sunrises, Exceptional Sunsets, Exceptional Views, On Beach
* Kitchen: Blender, Coffee Maker, Cookware, Dishwasher, Full Kitchen, Ice Maker, Microwave, Oven, Refrigerator, Stove, Toaster, Utensils
* Outdoor: Balcony, BBQ Grill, Beach Walking, Bicycle, Biking, Boating, Deck, Golf Courses, Grill, Hot Tub, Outdoor Shower, Patio, Pool, Sight-Seeing, Surfing, Swimming, Walkway to Water, Wildlife Viewing
* PMS: Lock Instructions: Good News, OceanHammock Home
* Ratings: Diamond
* Sleeps: Sleeps 2 or more, Sleeps 4 or more, Sleeps 5 or more, Sleeps 6 or more, Sleeps 7 or more, Sleeps 8 or more, Sleeps 9 or more, Sleeps 10 or more, Sleeps 11 or more, Sleeps 12 or more, Sleeps 13 or more, Sleeps 14 or more, Sleeps 15 or more, Sleeps 16 or more, Sleeps 17 or more
* TV's: HD TV in Living Room, HD TV in Family Room, HD TV in Master Bedroom, TV in Bedroom #2, TV in Bedroom #3, TV in Bedroom #4, TV in Bedroom #5, TV in Bedroom #6
* Trash Day: Monday, Thursday
Book Online:
Select your travel dates and number of guests, then click Check Rates & Book it. We will confirm availability and provide a final rate quote. You will have the option to book this property online.
Accommodation and Amenities:
Features:
Pool (private)- High-Speed Internet
- Full Kitchen
- Balcony
- Deck
- Patio
Appliances:
- Blender
- Coffee Maker
- Dishwasher
- DVD Player
- Microwave
- Oven
- Refrigerator
- Toaster
Activities:
- Biking
- Boating
- Golf
- Surfing
- Swimming
- Walking
Owner/Manager last updated on 05/18/2013
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Great home for kids and families A guest from Ann Arbor, MI recommends this property. Stayed for 7 days in March, 2013 We had 15 people in total 7 kids and 8 adults. The house was as pictured, pool was heated as promised, I would however suggest getting the pool cleaned during the week especially with a lot of kids. Kitchen was ok from a stocked standpoint, we are family that cooks every meal so we could of done with some better knives (we ended up packing our own) and some other serving pieces. The bedrooms were very spacious, but the beds were very uncomfortable. The house needs a serious deep clean, lots of cobwebs and dirty tracks in the doors. The family room did not have enough seating for all of the adults to hang out together at night which was kind of a bummer. The outside space was great, having the gate around the pool was perfect with the little kids. The community is very quiet and about a 10 min walk to the beach. Publix is less then a mile away and the staff there was very helpful in looking for things. The management company was very responsive with the few issues that we had. Would definitely rent from vacation rental pros again. Property Manager Response: Response from Vacation Rental Pros Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Versailles by the sea A guest from Bloomington, IN recommends this property. Stayed for 7 days in March, 2013 great facility for a group of 4-6 couples, spacious and comfortable. only complaint is a minor one...have working wireless openers for the garage doors. Also, please minimize the inclusion of legal b.s. including "terms of use" for this review. it is unnecessary and cannot cover all eventualities. Property Manager Response: Response from Vacation Rental Pros Hi Brandt - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Family Vacation A guest from Dorr, MI recommends this property. Stayed for 7 days in March, 2013 Everybody loved the house. We had 17 people in our group including three small children and we never felt like we were crowded. I think the house could have been a little cleaner though. There were cobwebs all over and the kitchen and living room floors was not cleaned very well. Our pool/hot tub and the dishwasher had some issues at first but was fixed by maintenance. We all enjoyed that the beach was within walking distance. We will definitely consider this house on our next vacation. Property Manager Response: Response from Vacation Rental Pros Hi George - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Great house for a larger group Kelly E. from Hamilton, ON recommends this property. Stayed for 7 days in February, 2013 We were not registered with the front gate & it took 20 mins to get in. There was no welcome manual to explain the operation of the house which would have been very helpful especially with the TV systems in the great room and the theatre. We had a Cable technician in our party & he found it difficult to operate but finally figured it out. The dishwasher stopped working 3 days in so that was extremley frustrating since we had a group of 12. The house was very nice and well furnished however there are cobwebs in every corner of every room, it needs a top to bottom clean not just a surface clean. Over all we had a great vacation, the house was the perfect size for us & very close to the beach. Property Manager Response: Response from Vacation Rental Pros Hi Kelly - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Amazing House, Fabulous Stay. A guest from Edison, NJ recommends this property. Stayed for 7 days in January, 2013 We enjoyed a family reunion with 13 adults and 3 kids and there was plenty of room. The house is a dream, every room is perfectly furnished, and all appliances are top of the line. The best room in the house is the movie theater room! Also, the rental company was flexible with our requests, and maintenance was readily available for our minor issues. Thanks for a great stay! Property Manager Response: Response from Vacation Rental Pros Hi Lata - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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The perfect place! Karine P. from St-Romuald, QC recommends this property. Stayed for 7 days in January, 2013 Everything in the house was perfect. Every room was amazing. We spent a lot of time in the backyard by the pool / spa and in the game room upstairs. We were a group of 15 and everyone had more than the space we needed. The best word to describe our week is : PERFECT!!! Property Manager Response: Response from Vacation Rental Pros Hi Karine - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Versailles by the Sea Ramonda & Jana M. from Laurenceville, GA recommends this property. Stayed for 7 days in November, 2012 The only problem I experienced was getting stuck in the elevator one time. The car stopped working and the phone inside the elevator was dead. Fortunately, it was just a electrical breaker problem. Once reset, the car started moving again. However, it would have been a big problem for me if nobody had been in the house with me when I got stuck. There would have been no way to call for help. Property Manager Response: Response from Vacation Rental Pros Hi Ramonda - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Beautiful Location A guest from Saginaw, MI recommends this property. Stayed for 7 days in October, 2012 We enjoyed our stay very much. The home was beautiful. We could hear the ocean outside our window. We had a little trouble getting the hot tub temperature up. And while the kitchen is certainly large, it is not gourmet. It was difficult to find pans and the right utensils. But we still had a wonderful time. We had 17 and there was room to spare. Thank you. Property Manager Response: Response from Vacation Rental Pros Hi Meghan - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Vacation 2012 Charles & Sandy P. from Poughkeepsie, NY recommends this property. Stayed for 7 days in August, 2012 It was a great experince that all the guests enjoyed. The place was clean and neat.We had all the untensils, dishware, pots, pans, and towels that we needed. My only complaint was the difficulty in operating the livingroom entertainment center. That needs to be simplified. Other than that, it was a very enjoyable week. Everyone was very curtious.ThanksCharlie P. Property Manager Response: Response from Vacation Rental Pros Hi Charles - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Doesn't get any better than this!!! Mike J. from Granite City, IL recommends this property. Stayed for 7 days in August, 2012 Fantastic home, great location, unbelieveable vacation for family(17). Property Manager Response: Response from Vacation Rental Pros Hi Mike - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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Our Family Reunion at 11 Ocean Oaks A guest from Jacksonville, FL does not recommend this property. Stayed for 7 days in August, 2012 The house was nice as were most of its amenities (particularly the pool area and entertainment room) with the exception of the bedroom arrangements; only one of the 7 bedrooms had its own bath (the master suite wastes a lot of space that could have been a bath for the other downstairs bedroom). Several features of the home did not work for much of the time. Two of the ice makers were out of service the entire time; the TV cable and internet service were out of service for over two of the 7 days we were there. The management was not particularly responsive to getting those items fixed timely. One issue that was a real detractor to the overall quality of our stay was the hostility of the neighbors towards renters. Our house was one of two rentals in the neighborhood and the neighbors clearly resented our being there. We were harassed (in a very petty way) about our badminton setup and car parking. We were later informed that there is a lawsuit ongoing in regard to the rental house. In our opinion, the house should not be offered for rent until that matter is settled. We also feel that the advertising for the house was misleading. Based on the VRBO website, we were under the impression that we would have access to the club facilities. Not the case. The word "oceanfront" was in the advertisement. The house is a half mile from the ocean. We also were told in our rental agreement that we would have access to discounted golf at the Conservatory and Ocean golf courses. Not the case. As noted above, we would not recommend this house to anyone until the cited deficiencies are addressed. Property Manager Response: Response from Vacation Rental Pros Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues. The property is not advertised as ocean front and there is a map that clearly shows the location of the property to the ocean. We do not provide golf course access at all. |
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Amazing Home! Awesome Vacation! Danielle H. from Norton, KS recommends this property. Stayed for 7 days in June, 2012 We spent more time at he house then we had anticipated! It was large enough to accommodate all 21 of us. We enjoyed the home as well as the near by beach and other activities! Thank You so much! Property Manager Response: Response from Vacation Rental Pros Hi Danielle - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Disater Mereesa P. from Macomb, MI does not recommend this property. Stayed for 7 days in June, 2012 This vacation was the worst vacation i have been on.Knowing the cituation with the neigbhor you should not rent the proety till the problem is rectified. Considering the amount of money you chargeto stay at the house i would think that you would treat your customers witha little more respect. I would not recomend this property or vacation rental pros to NO one!!! Steve Milo is a BIG joke . Property Manager Response: Response from Vacation Rental Pros Hi Meressa - Thank you for taking the time to share this information with us. I apologize for the issues with the next door neighbor. The owner has the right to rent this property, and we have filed a court complaint against the neighbor with the courts as there is no grounds for them to be impolite to guests who rent this property. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Awsome Karla H. from Union, MO recommends this property. Stayed for 7 days in June, 2012 I was a great stay would love to do it again Property Manager Response: Response from Vacation Rental Pros Hi Karla - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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It is kind of frustrating to have a rental property next door ... Lisa W. from Spanaway, WA recommends this property. Stayed for 7 days in May, 2012 ? to permanent residence where they are already annoyed with the guest coming and going from the property. Security was called the first night because a handful of us were sitting by the pool at night and apparently our conversations echoed. Not much you can do about it, just FYI for future guest. The other issue we have is the rental company was horrible. I will say there were two individuals that I spoke with that were nice and apologetic, but my grief is in regards to the email and the contract I received. To sum it up they were misleading which to me is bad business especially when I'm trying to work over the Internet with the company. I'll give a couple examples, I was quoted a price for the house, but then was going to be charged differently. I questioned it and the amount was adjusted, but still $40 off which I had to pay and the representative couldn't figure out why the quote she gave me was different from what she was calculating for me. Either way, don't quote a price and then charge me differently. Another example was within an email I was told I was able to hang out at the clubhouse/pool until I could enter the property. Yet, when I questioned the only front office I could find with a clubhouse and pool they said that I did not have access to either. I have a feeling that the many problems with your contract and email are because you have multiply properties under one contract. That is lazy. You say that you own over 600 properties so that tells me business is good and you are experienced, but your documents would say otherwise. It is extremely disappointing that I?m reading and understanding what you send me only to then find out that it is incorrect or didn?t apply to me. How can I legally sign a contract with so many discrepancies in it? The worse thing about this is I probably wouldn?t of mentioned anything if it were just one incident, but it seemed to be one thing after another in dealing with the property management. Property Manager Response: Response from Vacation Rental Pros Hi Lisa - Thank you for taking the time to share this information with us. I apologize for the service issues and the correspondence issue. I have already contacted my VP of Operations and my IT Manager to go through all the issues. I will also email you directly a discount. I sincerely apologize. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Vacation Rental Pros
This advertiser has listed with PerfectPlaces.com since May 20, 2008
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