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Full Kitchen
Balcony
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Surfing
Swimming
Tennis
Walking

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Pricing/ Rates: (click to convert currency)
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charged more than what was advertised!!! A guest from Elkhart, IN does not recommend this property. Stayed for 7 days in March, 2013 The rental mngt group website said one price but I was charged $200 more for condo. when I questioned I was told they didn't have time to change it yet. They wouldn't stand by the price on web. not happy!the property was older than what it looked on web. we made the best if it as we had no other options. we won't be coming back! Property Manager Response: Response from Vacation Rental Pros Hi Amy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Way too much Money for so many issues. A guest from Louisville, KY does not recommend this property. Stayed for 7 days in June, 2012 We have been coming to St Augustine for 23 years for vacation and have always had wonderful stays. We tried this place, something new...big mistake. Check in was at 3pm, we arrived at 4pm, unit wasn't cleaned yet...and it took until 730pm till it was. Bath tub upstairs leaked through recessed lighting in the kitchen and dining room so we were afraid of them the whole time and pots sitting every where. Door handle broke off and slice my wife's hand open and she had to go to hospital and get tetanus shot. No Wifi or cable 5 of the 7 days then only wifi. None of these issues, were ever fixed our entire stay except wifi finall started working. Management was very polite (no issues with them personally) but had people with us so many days of the week it became a burden not a vacation. After complaining enough and talking with upper management they did offer a 3 night credit. I have not yet seen this but hopefully soon. Wouldn't recommend, will not go again. I must add, Paul the guy who had to keep dealing with all our issues was a very nice guy, concerned about us dealing with all of this and we appreciated him a lot, he was worried about my wife's hand, the fact we had water pouring down the recessed lighting and pots every where, and he was truly trying to help fix the issues. Bottom line, these shouldn't have been issues while we were there, if the property isn't ready for renters, do not rent it. There are so many great places in St Augustine, for us, this just was not one of them. Property Manager Response: Response from Vacation Rental Pros Hi Kim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and cleaning issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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