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Balcony
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Fishing
Swimming
Walking

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Pier Pointe 55-Professional, Helpful Staff. Listing needs Update! Lorie M. from Stackbridge, GA recommends this property. Stayed for 8 days in June, 2012 We have stayed before at Pier Point South and LOVED it! I had trouble for some reason trying to rent the same unit we have stayed in. By the time I realized we were not booked, it was gone. The 2nd unit(55) would not accept my return discount, but we went for it anyway. One of the things that I look for are bar stools for the little ones to use. It was stated in the listing and did show pics of stools, but there were none! May not be a big deal to most, but I know that others with children do look for these! There were other discrepancies in the listing, especially with the pictures. All in all a nice unit with a good view of the ocean. The staff for Vacation Rental Pros were great! Talked us through a confusing check-in and arranged for an extra night. Could not be happier with their service! We will try to get our favorite unit again, hopefully! Thank-you for a relaxing vacation! Lorie Property Manager Response: Response from Vacation Rental Pros Hi Lorie - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Great Beach Getaway! A guest from Athens, GA recommends this property. Stayed for 3 days in May, 2012 We had a wonderful weekend at Pier Point South #55. Our condo had a great location right on the beach, although at high tide there wasn't much beach. The pool was really nice during those times and our condo was relaxing and well maintained. The only complaint I have about this property is the extremely rude office staff at Vacation Rental Pros. The instructions were not clear as to which office to pick up the keys from, and the office staff was rude and seemed unconcerned that we couldn't get into our condo. They eventually got a key to us. Then when we dropped off the keys at the end of our stay they were rude once again. I will never stay in another one of this company's rental properties based on their customer service. I would suggest renting directly from Pier Point South; their staff was polite and helpful. Property Manager Response: Response from Vacation Rental Pros Hi Rebecca - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the key issues and the lack of service. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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