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High-Speed Internet
Full Kitchen
Coffee Maker
Dishwasher
DVD Player
Freezer
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Walking

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Sun Sand and Convience Bill S. from Ocala, FL recommends this property. Stayed for 2 days in May, 2013 What could have been a very bad experience turned out great! When we arrived, we were erroneously booked into unit 3 instead of 5. A call to your office got me in contact with Lisa the Manager who had night duty on the 8th. We discussed the mix up and She made arrangements for us to transfer into unit 5. Many thanks to Lisa and her team, who took a potentially bad situation and a very, very unhappy customer into a great experience and a customer who will recommend your organization over and over again.We are all looking forward to our next trip to St Augustine. |
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A Spring Week with the Shells! Melissa H. from Goshen, KY recommends this property. Stayed for 7 days in April, 2013 We spent a great April week at Ocean Harbor 5 with friends! The condo is very close to the beach, and has a very clean pool too. We could walk to Publix for groceries. Great beach, lots of shells, and not many people! Property Manager Response: Response from Vacation Rental Pros Hi Melissa - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080 |
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Ocean Harbor #5 Pamela C. from Brenton, AL does not recommend this property. Stayed for 7 days in March, 2013 The beach house is beautiful. Thought we would have a better view of the beach we were disapointed with the fact we could bearly see the beach form the porch on the top floor. Thought we had a grill and we did not. Turn table plate in the microwave/convection oven was broken. Shocked it did not have a regular oven. One one thing the floors were dirty had to sweep on the first day and our feet were black on the bottom I really needed to mop, but I was on vacation. I should not have had to sweep or mop floors. I am from Brewton, AL not Brenton, AL Property Manager Response: Response from Vacation Rental Pros Hi Pamela - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Great location.... No sleep Linda M. from Oak Ridge, TN does not recommend this property. Stayed for 4 days in March, 2013 I could not have asked for better location. Super easy trip into St. Augustine across the bridge. Spring break is too cold to actually swim in the ocean so we were able to spend our time being tourist. This would have been a very restful vacation if at the end of the day we could sleep and wake up feeling rested. That was not the case. The mattress on the master bed was horrible! I felt like I was being sucked into a sponge and couldn't move. I tried every position possible to get out of the holes but too no avail. I woke up MAD every morning! Starting your day with a sore back does not make for pleasant memories! Please replace these before your next rental and your ratings would be excellent. Property Manager Response: Response from Vacation Rental Pros Hi Linda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bedding issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Our review of Ocean Harbor condo 5 Julie S. from DeLand, FL recommends this property. Stayed for 3 days in March, 2013 Overall, we were very pleased with our stay. My only complaint involves the wi-fi feature. We were promised that we would have access to a wi-fi connection. In my reservation paperwork, I was given the name of the connection and the password. We were unable to ever sign on to the wi-fi network. It continually told us that the password was incorrect. When I called the management team, they tried to fix it by phone during our first night of stay, but were unable to do so. W were told that someone from Comcast would be dropping by the next day to fix the issue, but they would call first to schedule the visit. We never received a phone call, and we decided we didn't want to waste time of our stay waiting all day for the wi-fi to be fixed. It never was fixed during our stay. This was an inconvenience to us, but overall we still very much enjoyed our stay. I just wish this issued could have been resolved. Property Manager Response: Response from Vacation Rental Pros Hi Julie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the wifi maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Excellent Spot right on the beach Andrew L. from Belleville, IL recommends this property. Stayed for 7 days in January, 2013 Clean and great location. SSShhh don't tell everyone this is definitely a diamond in the rough ! Property Manager Response: Response from Vacation Rental Pros Hi Andrew - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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A Gate Away From Life Sophia L. from Haines, FL recommends this property. Stayed for 4 days in October, 2012 My only problem was there was one room with no toilet paper. Property Manager Response: Response from Vacation Rental Pros Hi Sophia - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Relaxing Get-a-way Yvonne M. from Florahome, FL recommends this property. Stayed for 2 days in August, 2012 Beautifully decorated, extremely clean with very confortable furniture. A balcony off every room with a view of the water. Close to shopping and great dining. I will visit again. Property Manager Response: Response from Vacation Rental Pros Hi Yvonne - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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