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High-Speed Internet
Full Kitchen
Balcony
Gas Grill
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Walking

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Best Vacation EVER!! A guest from Cleveland, TN recommends this property. Stayed for 7 days in June, 2013 The Royal Swan has everything anyone could ever ask for. The pool was wonderful and relaxing. My in-laws went with us and they got in this pool and swam daily! They are in their 80s and haven't swam in a pool in at least 50 years. The house is beautiful and was just like the pictures. My family will definitely be back . Property Manager Response: Response from Vacation Rental Pros Hi Leslie - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080 |
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A relaxing property near Cinnamon Beach A guest from Ottawa, ON recommends this property. Stayed for 5 days in April, 2013 We booked this rental as a family of 4 - 2 adults and 2 children. We thoroughly enjoyed our stay. The property and pool area is most impressive. We made the most of the pool and outdoor kitchen. The beach is about a 10 minute walk away where you can enjoy pretty much a private view of Cinnamon Beach. The property was advertised as a 3 bedroom home and while the property does have 3 bedrooms, one of the bedrooms is situated off the main house and serves more as a nanny suite. While perfectly ideal for travelling with teenagers or even in-laws it is not suitable for young children. Our two had to bunk up for the week and the third room was never used. This did not overshadow our stay and we'll be back! Property Manager Response: Response from Vacation Rental Pros Hi Tara - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Nice place but yet disappointing Kim L. from Roseau, MN recommends this property. Stayed for 7 days in April, 2013 Wrote a long review but it wouldn't send. Condensed version: Carpets filthy as stated in other reviews, Queen beds=full size beds,this is false advertising! Fireplaces and gas grill had no gas and we got the run around so needless to say no "cozy" fires at night. We did get a small replacement grill though. The waterfall on the pool doesn't work either and is in dire need of some TLC...dead plants and debre everywhere which would blow into the pool.Broken icemaker that leaked everywhere, did get that fixed though. Bugs (beetles) in the dishwaher, washer, drains, and drawers EVERYWHERE! They called to say they would spray the day we left. We also called for the supplies that were supposed to be there,we got some the next day but we had to buy some to get by. We are confused by the demands of cleaning before you leave..vaccum, sweep, and do a load of laundry or you could be charged more!In my research you already charge more than other rentals($250)and yet before we could move in our stuff we had to vaccum the master bedroom. We left the place cleaner than we found it! Your place is nice but you need to give TLC to the pool area, change the website discription of the beds to full size, make sure there is gas so you can enjoy the things you advertise. We will look for another place to rent because of bed size. I will say the Rental pro reps were nice and apologized for the inconvience but now the owner needs to step up to the plate and make sure things get changed and improved on both your website and property. Property Manager Response: Response from Vacation Rental Pros Hi Kim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Great Location, but Cation of the Details A guest from West Lake Village, CA does not recommend this property. Stayed for 7 days in March, 2013 Pros: The property's neighborhood was nice, quite and convenient to Publix.The layout of the house was great for multiple families. It allowed everyone their privacy.Cons: On the surface the property appeared to be clean. However we experienced constant run-ins with cockroaches and silver fish.The property's description of the beds is NOT correct. The master bedroom has a king bed, which is quite comfortable. However the other 2 bedrooms have double beds NOT queens. If the property had correctly described the bed sizes, we would not have rented this property.The supplies left for our use was the worst we've ever experienced when staying at a rental property. There were only 6 wash clothes, 6 bath towels, and 6 hand towels for 3 bathrooms. There was only 1 roll of toilet paper for each bathroom. There was enough laundry soap to do 1 load of laundry. There were no spices. With every other property we've ever rented (which we typically rent at least 1 time / year) supplies are usually left over from the people before you. In return you do the same with yours. This property is NOT managed in this manner.The beach access for the property is not easy to find. Property Manager Response: Response from Vacation Rental Pros Hi Kiyo - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Schmitz Dec 2012 John S. from Waukegan, IL recommends this property. Stayed for 28 days in December, 2012 Beautiful House. Had a wonderful time, it was one of the best Christmas's for my family. Only issue was with maintenance at the end of the stay. Maintenance never did answer numerous times called, just voice messages. 1.5 Day response for dryer not working 2 days before having to depart. My suggestion, call the main line, not the maintenance line for better response. Otherwise it would have been 5's across the board. But, we really did love the place and the stay. Property Manager Response: Response from Vacation Rental Pros Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Quiet, relaxing vacation A guest from Swedesboro, NJ recommends this property. Stayed for 7 days in October, 2012 Location is great, about 1/2 hour to St. Augustine or Daytona. Beautiful gated community. House was very nice. Perfect in-law quarters, if needed. The pool had some debris in it when we arrived, and no one cleaned it during our week stay. We did not call about it because we thought someone would automatically be coming to clean it at least 1-2 times during out stay. The outside grill was disgusting, so we had to buy a brush and cleaner before we could use it. Did see a few palmetto bugs in the house. Would stay there again, but would also check out some of the other properties in that community, as a house with the pool inside the lanai may be better. Property Manager Response: Response from Vacation Rental Pros Hi Ginny - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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We keep coming back! A guest from S. Elgin, IL recommends this property. Stayed for 6 days in July, 2012 This is our third visit to Cinnamon Beach and it won't be our last. We absolutely love this place. Both the condos and homes are amazing. We have had issues, but they have always been taken care of as quickly as they could. If you are looking for an affordable vacation that won't let you down, this is the place. Property Manager Response: Response from Vacation Rental Pros Hi Michelle - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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You should leave "Fireplace By The Pool" out of the description ! A guest from Knoxville, TN does not recommend this property. Stayed for 7 days in June, 2012 The home was a nice home ,but it needed a lot of TLC. WE found alot of roach's in and around the pool. I think this is uncalled for ! We also found a couple of roachs in our luggage when we got home. There is a fireplace by the pool which was a great feature ,if it would work. There were some other things that were wrong , but I will have to say the mantinence men always were prompt. s Property Manager Response: Response from Vacation Rental Pros Hi Debra - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Royal Swan A guest from McRae, GA recommends this property. Stayed for 7 days in June, 2012 Our time at the Royal Swan was wonderful. When we first arrived the pool was dirty. Within the first couple of hours someone came over and cleaned the majority of debris out of the pool. The Royal Swan was very beautiful and tastefully decorated. Amenities were wonderful. Great location to the beach. I would highly recommend a small family or group staying at this location. Property Manager Response: Response from Vacation Rental Pros Hi Brenda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the pool issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Rodger and Ann/Clanton, AL. James S. from Clanton, AL recommends this property. Stayed for 7 days in May, 2012 Overall we enjoyed our stay very much. The house and the patio area were fantastic! We enjoyed sitting out on the patio by the pool very much. The only problem I can say that we had was that the advertisement for the pool was that it was heated. It was a heated pool but the heater must have been set very low because it never got above around 83 degrees. The pool and the spa are one and the same. So if you wanted a warm soak in the evening after a long day, you were out of luck. Other than the pool issue we enjoyed our stay very much. The house was very clean and comfortable. And the master shower was unbelievable! Thank you. Property Manager Response: Response from Vacation Rental Pros Hi James - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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Family Vacation A guest from Harrison Township, MI recommends this property. Stayed for 7 days in March, 2012 We just returned from a wonderful vacation at Royal Swam in Palm Coast, Florida. We loved the house, the pool and absolutely loved that the home had everything we needed for our vacation. The house was so pretty! It took us several days to find the Club house (with the kid's activity area) that is pictured with the home's listing. But otherwise we couldn't have been happier. This was our first time staying in rental home instead of a hotel for a vacation and I think we all agreed that this is the way to travel. The travel company was wonderful to work with, we are already thinking about where we want to go next year! Property Manager Response: Response from Vacation Rental Pros Hi Andrea - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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Royal Swann A guest from Winnipeg, Manitoba recommends this property. Stayed for 7 days in February, 2012 We were mostly happy with our stay. The maintence people were great. We had a slight problem with the pool. The only thing that didn't work was the fireplace by the pool, which was disapointing. The lines going into it were very rusty and looked unsafe so we didn't try to use it. We did end up with a snake in the pool but fortunately we saw it before we got in and were able to remove it. It is a beautiful house in a lovely setting. Thank you, Diane Property Manager Response: Response from Vacation Rental Pros Hi Diane - Thank you for taking the time to share this information with us. I apologize for the outside fireplace issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Nice place but smoke filled and dirty upon arrival Robert L. from Blackwood, NJ does not recommend this property. Stayed for 7 days in February, 2012 We paid to check in at 3 PM and the place was not clean. The alarm went off w/ no idea what the code was. The home was dirty and filled with cigarette smoke. We had to call three times before the cleaning girl came over to clean. She was very nice and apologized but the place was far from gauranteed clean. We finally got in at 9 PM, we had to go food shopping while the place was cleaned. The maintenance didn't come until two days later with some type of deodorizer. The heated pool was cold and the heater locked out. I emailed Steve Milo to make sure we did not get blamed for the cigarette smoke but he never replied. All in all a nice area and place buta shock to find such a nice place used in that manner. We never did find out what happened. A girl at Vac Pros sent a email to me noting the smoke, etc. but that was all the acknowledgement we received. Bass and catfish plentiful in golf course ponds. Conservatory course nice and challenging.Not a big complainer but we paid good money and expected better. Property Manager Response: Response from Vacation Rental Pros Hi Robert - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. There was a miscommunication with the owner who had stayed in the house the month before. The house was supposed to have been cleaned prior to your arrival. We have put into our system to clean the house ourselves moving forward to avoid this again. I sincerely apologize. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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