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Pier Point 11 Beach Front, Heated Pool, near St Augustine...
St. Augustine 2 br Vacation Rental Condo

Property Summary
St. Augustine, Florida, United States
Type
Condo

Bedrooms
2

Bathrooms
3

Sleeps
5

Rates
$100 - $195 per night
$495 - $1,109 per week
$1,465 - $3,750 per month

Non Smoking
 
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Vacation Condo Rental Description:



Pier Point 11 Beach Front, Heated Pool, near St Augustine Beach Pier

Enjoy a beach vacation with local color and panoramic views of sand, sea, and sky! Our oceanfront condo at Pier Point 11 is a stone's throw from the pier and an easy walk from Anastasia State Park, bringing the best Florida scenery right to your doorstep!

You'll have ocean views from this ocean front patio, the second-storey balcony, and the master bedroom in our spacious, breezy townhouse-style condo. Located on a grassy lawn right beyond the dunes, Pier Point 11 is as close to the beach as you can be without getting wet! In the morning, stroll out with your first cup of coffee and watch the seabirds wheeling above the shore, the waves sparkling, and the empty sands looking peaceful and pristine. There's no better way to wake up!

However, our condo is far from remote. It's part of the Pier Point oceanfront resort, a family friendly complex with a huge ocean view heated swimming pool, and private beach access. At Pier Point 11, you're minutes from the pavilion and from downtown St. Augustine, with fine dining, shopping, and historic sightseeing. So it's the best of both worlds -- the peace and freedom of a quiet beach just outside your door, plus the convenience of a location in the heart of Florida's best vacation land!

Your favorite part of Pier Point 11 will probably be the balcony just off the living and dining area. From here you can see a corner of the pier, plenty of beach, and all the sea and sky you could wish for! The salty breeze is refreshing, and if you get up early enough, the sunrise will put on a show right before your eyes.

Step inside and you are in our sea-and-sand colored living room, with invitingly plump couches, a padded rocker, and a brand-new huge HDTV with DVD player and VCR. The ceiling fan whirs silently, the cool-toned décor encourages you to relax and take off your shoes, and before you know it, you may be taking a refreshing nap, no matter what the time of day! Ah, the joy of vacation!

Just beyond the living room is our dining area, with a big sturdy table that seats 6, flanked by a breakfast bar with seats for 2 more. (Pier Point is a friendly place; the kids are going to bring home new buddies from the pool!) You may find yourself taking most of your meals out to the balcony or patio, so feel free to turn the dining table into your command center and spreading out all the maps and brochures for your sightseeing adventures!

The kitchen is convenient to both the dining and living areas, and thanks to the open plan of our condo, you can watch the ocean while fixing everyone a tasty snack! Even if your vacation plans do not involve cooking, you'll find our well-stocked kitchen convenient. Load up the fridge with goodies and enjoy quick treats from the microwave, blender, and coffeemaker . . . with the dishwasher doing all the heavy work, of course! There are dishes and cookware here for making and serving anything you might like, so help yourself!

Pier Point 11 has 2 bedrooms with an extra twin in the master bedroom, so it sleeps 5 comfortably. The master suite contains a luxurious queen-sized bed as well as a day bed; turn the day bed with its high back facing outward and you have a toddler bed with a built-in safety rail! There is also a TV in the master suite, and the en suite bathroom contains both a tub and shower option. Leave the blinds open one night and wake to the sight of the sun rising over the ocean!

The 2nd bedroom contains a queen bed and a full bathroom next door. There is a half-bath on the living room level to ensure that there is no waiting in line during the morning rush at Pier Point 11! All of the linens and towels you need are provided here, as well as a washer and dryer to keep everything clean and fresh.

Pack light and come as you are; we've got you covered at Pier Point 11! Reserve your vacation here soon, and we predict you'll make it an annual event!

Bedding Configuration: 1 Queen, 1 Twin

Room Description: *** Charges = $125 for cleaning, & $65 security damage waiver fee. 5.95% booking/amenity fee.

Additional Features:
* Bedrooms: No Smoking Rental, Bedroom #1 (1 Queen), Bedroom #1 (1 Twin), Bedroom #2 (Single)
* Convenience: Outlet Shopping, Area Fitness Center, Craft Shopping, Medical Services Nearby, Nearby Grocery, Shopping
* Culture: 97 miles to Disney World, 50 miles - Daytona Airport (DAB), 55 miles to Jacksonville Airport, Jacksonville Stadium (Jaguars), Kennedy Space Center, Lighthouse, Marine Land, Museums, St Augustine Historic Town, St Augustine, Florida, St Augustine, FL, St Augustine Beach Florida, St Augustine Beach FL
* Entertainment: DVD Player, Television
* FAQ: Beach (no cars), No Smoking Unit, Pool (on site), Pool Heated (on site), Private Beach Access, Stairs inside Unit - Yes
* Family: Beach, Library, Miniature Golf, Movie Theatre
* Geographic: Exceptional Sunrises, Exceptional Views, On Beach
* Kitchen: Coffee Maker, Cookware, Dishwasher, Full Kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, Utensils
* Living: Ceiling Fans, Central Air, Ironing Board, Linens, Washer & Dryer
* Outdoor: Balcony, Beach Walking, Biking, Boating, Fishing, Hiking Trails, Ocean Kayaking, Pool, Sight-Seeing, Surf Fishing, Surfing, Swimming, Wildlife Viewing, Wind Surfing, 1 pool is heated
* PMS: Lock Box: Siesta Key, StAug(N) - 904-385-3888
* Ratings: Bronze
* Sleeps: Sleeps 2 or more, Sleeps 4 or more, Sleeps 5 or more, Sleeps 6 or more, Sleeps 7 or more
* TV's: TV in Living Room
* Trash Day: Friday
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Arrival Date:
Departure Date:
Adults (18+):
Children (<18):
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Accommodation and Amenities:

Features:
  • Full Kitchen
  • Balcony
Appliances:
  • Blender
  • Coffee Maker
  • Dishwasher
  • DVD Player
  • Microwave
  • Oven
  • Refrigerator
  • Toaster
Activities:
  • Biking
  • Boating
  • Fishing
  • Golf
  • Hiking
  • Surfing
  • Swimming
  • Walking

Owner/Manager last updated on 09/18/2014

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Pricing/ Rates:    (click to convert currency)
Nightly Price Range: $  100 to: $  195
Weekly Price Range: $  495 to: $  1,109
Monthly Price Range: $  1,465 to: $  3,750

   » Prices in United States Dollars.



This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
 Property Reviews 
Great Location - Do Not Rent!
A guest from keystone heights, FL does not recommend this property.
Stayed for 14 days in August, 2014
Wonderful location. Have rented here several seasons in a row. Poor, poor up-keep this year. Filthy floors. Had to bleach just to walk on. Massive mold in both showers. So much lint in the dryer it would not operate. Washer completely inoperable. Units were not replaced until the second Friday of a two week stay. Useless. Seemingly no upkeep at all. Not even basic vacuuming. Will no longer rent this unit nor recommend Vacation Rental Pros. Quality control is no longer a priority for this company.

Property Manager Response:
Response from Vacation Rental Pros
Hi Nelle - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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ST. AUGUSTINE IS BEAUTIFUL
A guest from Cookeville, TN recommends this property.
Stayed for 6 days in July, 2014
The cost was reasonable. Needs updates, great view. Housekeeping needs to clean better corners and kitchen faucet has lime build up bad where it is neglected. Like I read in the reviews the blinds need attention. Water stood in the showers while showering about 2 in deep, slow draining. Kitchen not stocked real well, couldn't find baking sheet pan, just not a lot in there compared to others I have stayed at. Manual or electric can opener wouldn't work. Vacuum cleaner needs a bag real bad, the smell is horrible. Needs new filter for the air conditioner it smells real bad also. Other than these things which could be an easy cheap fix it is nice.

Property Manager Response:
Response from Vacation Rental Pros
Hi Eleisha - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Exceeded my expectations
A guest from Malvern, PA recommends this property.
Stayed for 7 days in May, 2014
Great location, perfect weather and a clean unit. What more could you ask for?

Property Manager Response:
Response from Vacation Rental Pros
Hi Craig - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Peir Pont 11
Valerie H. from Indianapolis, IN recommends this property.
Stayed for 7 days in March, 2014
The condo was located on the beautiful beach as promised. The beds were very uncomfortable though which I would say was the only down side of our entire trip.

Property Manager Response:
Response from Vacation Rental Pros
Hi Valerie - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Skinner's St. Augustine Vacation
Alberta & Jack S. from Idaho Falls, ID recommends this property.
Stayed for 28 days in March, 2014
The location was excellent, even on a rainy day we could sit in the living room and watch the waves come in. However, the carpets needed a good cleaning, and there were 3 or 4 slats missing from the master bedroom blinds. I had been told they were fixed when we rented the unit, as this was an issue with a previous renter. All in all, we would rent this unit again

Property Manager Response:
Response from Vacation Rental Pros
Hi Alberta - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
Overall Satisfacation
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great visit
A guest from shelbyville, IL recommends this property.
Stayed for 7 days in February, 2014
Beautiful view!! Would stay in same unit again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Pier point 11
Janie B. from Russellville, KY recommends this property.
Stayed for 5 days in January, 2014
The location was great. The clean part was a little bit lacking. The vent in the kitchen had black grease. The window in the bedroom was covered in mold. The laundry area on both sides of the washer was dirty and covered with lint. The beds were comfortable, but the blankets were old and stained. The bathroom fan did not work. On the plus side, there was new living room furniture and new bath towels, and the price was right.

Property Manager Response:
Response from Vacation Rental Pros
Hi Janie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
Overall Satisfacation
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New Year's at Pier Point South, St. Augustine Fl
A guest from MARS HILL, NC recommends this property.
Stayed for 7 days in December, 2013
My wife and 3 daughters stayed at Pier Point South in St. Augustine from December 28 to January 4th 2014. Overall a good stay but the condo we stayed in (#11) could use some routine maintenance to make it much better. To begin, the parking is very difficult due to the close parking spaces and the tight drive to the parking area. The door lock on the sliding glass going to the balcony was broke and laying in the floor when we arrived. The blinds on the siding glass door had several broken that would fall out when you tried to open or close them. The same type of blinds in the upstairs master bedroom had same problem. The ceiling paint was flaking and almost fell into our food when my wife was using the electric range. The upstairs bathroom fan in smaller bathroom barely worked when we arrived and had quit by the time we left. The shower had some mildew in the master bathroom. All easy fixes. The view was great. We had front row seats for the fireworks on New Year's Eve from our balcony. The pier was just a hundred yards or so from our room. And the view of the ocean was great too. It was a short walk to the beach, as you tell from the pictures posted of the room. Overall a good visit but the condo needs some work to make it a better visit.

Property Manager Response:
Response from Vacation Rental Pros
Hi James - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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great place to visit
Tom B. from Wallingford, PA recommends this property.
Stayed for 8 days in August, 2013
weather couldn't have been better. great location. restaurants and bars within walking distance. beach and pool were a must. we will definitely visit again soon

Property Manager Response:
Response from Vacation Rental Pros
Hi Tom - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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A little to expensive for over all condition of condo !
Steve B. from Six Mile, SC recommends this property.
Stayed for 7 days in July, 2013
After I got the T.V. , Refrigiator coils cleaned causing it not to cool proper, and A.C. filter changed and the inside coil some what cleaned for it to cool better and the dryer working everything went pretty good, the living room and master bedroom blinds needs changed pretty bad for privacy, location of room was excellent, V.R. Pros staff was great.

Property Manager Response:
Response from Vacation Rental Pros
Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Excellent location but, condo needs a DEEP clean
A guest from Alpharetta, AL does not recommend this property.
Stayed for 7 days in June, 2013
The location and condo neighborhood did not disapoint! The condo itself however, needs a very deep clean. The place was "clean" upon arrival. The maids certainly did the best they could with the condition of the condo. My complaints may not be so bad to some and I read the reviews but, had hoped they had been addressed (since the reviews were a little older). As a landlord, I certainly would have addressed the reasonable complaints/feedback. A few small things: the vertical blinds in the master bedroom are missing multiple strands - the view is great though but, I'm not one for waking with the sun. The bathrooms are moldy - the shower, the tile floor, the vents (don't peak it's pretty gross). The management company didn't care about our maintence request. We called to request maintenance due to the dryer not working and it took 2 days to get someone out. We fixed it ourselves, called to cancel the request (which hadn't been filed according to the rep.) and the next day, someone showed up. Doh! One day, a telephone man showed up to fullfill a mantenance request that we didn't place. Seems like they could be a bit more organized. The beds were hard and the sheets felt like hospital sheets. When we stripped the sheets at the end of the week, noticed there weren't any mattress pads/covers on any of the beds. The master bed had a huge stain on it. Shiver. My biggest complaint is of the carpet. It either needs to be steam cleaned or flat out replaced. Our feet were black daily and my crawler's (10 month old) legs and tops of her feet were constantly black from the dirty carpet. All in all, we booked at the last minute to get away for a week. Our usual location was already booked. We were happy with the beachfront location, the views from the condo, and the condo complex. The decor (upstairs, downstairs was nice and beachy casual), the carpet, the beds all need some attention.

Property Manager Response:
Response from Vacation Rental Pros
Hi Darrell - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
Overall Satisfacation
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Location! Location! Location!
Jessica C. from Pitkin, LA recommends this property.
Stayed for 7 days in June, 2013
The superb location of this property is a benefit that far outweighs any drawbacks there may be. We chose this unit for two reasons: its close access to the beach, and its particular layout which includes a single bed in the master bedroom (perfect for our toddler). We were wonderfully pleased with our experience at Pier Point 11. Both the property management office and the owner were professional and courteous in every way. The new living room furniture which was delivered while we were there was a much needed update. The washer and dryer is definitely a plus. While the unit was sanitary and neatly arranged, a thorough deep cleaning is needed. We were disappointed that there was no wifi network available, but we managed to survive without it for the week. A few inexpensive updates would make the decor more presentable and appealing.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jessica - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
Overall Satisfacation
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Condo needs attention
A guest from Lawrenceville, GA does not recommend this property.
Stayed for 7 days in June, 2013
Condo is in good location . Nice view of beach. Areas were dirty upon arrival. Get rid of carpet. Beds uncomfortable. Blinds are in poor condition. Dryer did not work. Air filter lpoked like it had not been changed in 6 months. Beach was nice.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
Overall Satisfacation
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great view, but place needs some attention
Tony G. from rockwood, TN does not recommend this property.
Stayed for 7 days in June, 2013
I'll start by saying the view is truly great. Everything else needs attention. first there is no dedicated wifi in this unit, you can "catch" some public (shared) wifi from the 2nd bedroom near window. there is 5 bath towels, so either bring some or wash clothes all the time. if you try to contact rental agency you will encounter wrong extensions and no call backs and hateful reps when (if) you get them on the phone. this unit needs a lot of updating. it's a vacation rental and treated like one. we have stayed in many different units in PPS and this by far is the worst one. rent oceanview from another agency, not these uncaring unfriendly realitors, who will not address the issues raised.

Property Manager Response:
Response from Vacation Rental Pros
Hi Tony - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Great location. Rental needs TLC.
A guest from Jesup, GA does not recommend this property.
Stayed for 7 days in May, 2013
Great location. Beautiful view from condo. Main issue is that unit smelled like cat urine. If this can be resolved and the unit given a thorough cleaning then it would get a thumbs up.

Property Manager Response:
Response from Vacation Rental Pros
Hi Ana - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
Overall Satisfacation
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amazing views from the condo. Great location for shopping
Andrea B. from Huntsville, ON recommends this property.
Stayed for 7 days in March, 2013
Condo needs new window coverings...there were several missing slats in both main floor and master bedrm. VacationPros were good when we needed new blender and washing machine fixed, but the vents (esp above kitchen sink) is very dirty, and the walls and doors need a good washing. Also major work is needed in the upstairs bathroom. The beds were comfortable and we had everything we needed. The pool should be heated tho!

Property Manager Response:
Response from Vacation Rental Pros
Hi Andrea - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
show detailed scores

Feb 2013
Lee C. from Conyers, GA recommends this property.
Stayed for 3 days in February, 2013
WE only had a short stay but the condo and the arrangements were well organized. The condo at Pier Point was clean and the view was great. We loved the great evening sitting on the chairs under the stars talking and sipping a little red wine.

Property Manager Response:
Response from Vacation Rental Pros
Hi Lee - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
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Unit 11 at Pier Point South is a winner
Teri H. from Excelsior, MN recommends this property.
Stayed for 14 days in January, 2013
Beautiful location. The beach in the winter is amazing.

Property Manager Response:
Response from Vacation Rental Pros
Hi Teri - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
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Exactly what we wanted!!!
Sara P. from Knoxville, TN recommends this property.
Stayed for 4 days in January, 2013
We couldn't have been happier with this rental for our first trip to St. Augustine: clean, quiet, and as close to the ocean as possible. The beach is gorgeous and huge, and the condo has plenty of space to spread out after a long day of touristing (so convenient to everything!) I was a little concerned about renting a unit on a beach we'd never visited, but the photos are definitely representative of the property (unlike some we saw after viewing them on-line.) Unit #11 is perfect for a family that's not as concerned with luxury as much as comfort and convenience and relaxation!! Thanks for everything.

Property Manager Response:
Response from Vacation Rental Pros
Hi Sara - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
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Great views, shame about the rest
A guest from Mawdesley, UK does not recommend this property.
Stayed for 2 days in November, 2012
Starting with the positives: A fantastic view of the ocean and the beautiful beach from the lounge and master bedroom. A really great location. Literally a stone's throw to the beach. Nice (but very cold), secure pool. It has a washer and dryer. (Im trying really hard to be fair!)Overall it is a clean condo. So this is not a complaint about the cleaner. The negatives: overall the decor was dated, a bit shabby and tired; broken, ill fitting blinds; carpets looked like they needed a good shampoo. TV in master bedroom only and this didnt work. I was aware before I booked it that the condo didnt have wifi, so cannot complain, but in this day and age, it really should be available. Kitchen equipment, particularly the glassware was old and limited. Extremely poor quality and minimal supply of decent towels/ bedding. Hot water ran cold before all the 4 of us had finished showering. Despite its location, no beach chairs or beach towels or equipment of any kind (we left our beach towels out of pity!) Basic kitchen supplies ( not even filters for the coffee machine)! May sound petty but as international visitors we expected more and those touches would have been appreciated. Generally disappointing and yet not inexpensive accomodation. We were only staying a couple of days there as we passed through North Florida, had we been staying longer, we would have relocated. The requirement to strip the beds and put on the laundry before checking out, I felt was an added burden and inappropriate for a paying guest. Im afraid, without a revamp, I would not recommend this property to a friend or family member. What a shame as the location really is great! I hope the owners find this feedback constructive, as its well intended.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jenny - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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wonderful gorgeous beaches. clean relaxing condo.quiet.
Bev S. from Wauseon, OH recommends this property.
Stayed for 7 days in October, 2012
Only complaint was we wish pool was heated. Too colbeencause comfortable

Property Manager Response:
Response from Vacation Rental Pros
Hi Bev - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach,
 
Overall Satisfacation
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A View to die for!!!
Cheryl A. D. from Evans, CO recommends this property.
Stayed for 7 days in September, 2012
OMG, the condo had a view to die for. There was nothing in front of you but the sand and surf. An absolute awesome place. I would go back to this condo and let everyone I know about its little secret of a perfect view.We did have a few plumbing issues which took a few days to get corrected but nothing that stopped us from being able to enjoy this condo or in any way put us out.You cannot go wrong with unit 11 !!!!!!!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Cheryl - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Property is in need of repair & maintenance. Ceiling had water da
Chris P. from Milwaukee, WI does not recommend this property.
Stayed for 7 days in July, 2012
Service req never completed. Requested furnace filter and broom, saw no one. Kitchen pots&pans need replacement.Condition of kitchen cabinets require cleaning and replacement. Appears like owner doesn't care. Will not rent 11 again. Shower tile needs replacement.

Property Manager Response:
Response from Vacation Rental Pros
Hi Chris - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Making the most of it!
Taryn P. from Cumming, GA does not recommend this property.
Stayed for 7 days in July, 2012
Our original condo was Surf Club which the ocean shore was on a bed of rocks. Audrey was very nice to change our condo, but said we should have checked the ariel view before booking....we did. Our second condo smelled of raw sewage and the unit was worn out. Cleaning staff came the day after our arrival and sprayed and attempted to get rid of the smell, she did her best. One of the showers did not work until Friday, so the 5 of us shared one shower. The location was awesome even though we had to dodge the construction workers dredging sand onto the beach. We had looked forward to this vacation for a year and made the most of it. We played and laughed on the sandy shore and had a great time in spite of it all! We love Anastasia Park located near our condo. Thanks :D

Property Manager Response:
Response from Vacation Rental Pros
Hi Taryn - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
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Very nice!!
A guest from Rhine, GA recommends this property.
Stayed for 7 days in July, 2012
I was satisfied with the overall stay. The only thing that I wasn't impressed with was the beach work going on in front of our condo. I know this wasn't something that could be helped but it was a damper on our trip. Overall we had a great time. Thanks again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Carrie - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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Great location in need of updates
A guest from Naples, FL recommends this property.
Stayed for 7 days in June, 2012
Wonderful location and unobstructed views of the ocean! Kids loved the easy access to beach and pool. Location is short drive to St. Augustine. Property was clean, but in need of an update for the baths, kitchen, and bedrooms. Overall a wonderful stay with many great memories.

Property Manager Response:
Response from Vacation Rental Pros
Hi David - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Great location, but not as advertised
Dawn C. from Cincinnati, OH does not recommend this property.
Stayed for 6 days in June, 2012
Pier Point #11 is a great location on the beach and right next to the pier, great view of the ocean and beach.We had a problem checking in because the deadbolt had been locked with a key and we had to wait for someone to come unlock the unit, which was extremely frustrating after driving 14 hours. We even went to pick up groceries while we waited because we at first thought that maybe the unit wasn't ready yet. This just made it more frustrating since now I had 5 exhausted people packed into a van loaded down with luggage and groceries having to wait for someone to drive out to the property to unlock the unit.The decor is pretty dated, but still tasteful. The blinds were still broken in the master bedroom per previous reviews, but I took the 5 minutes to fix them as the repair parts were in the dresser. The washer and dryer need replaced. The dryer takes forever to dry even small loads and the washer only works when it wants to. One load, I opened the door (it's front loading) only to have water pour out onto the floor because it hadn't drained. Also, regardless of what the ad says, there is NO internet access. You have to call to get the wifi network password, but good luck getting the network to even show up long enough to try to connect to it. Maybe if you stand on your toes next to the window in the guest bedroom. Don't bother calling or sending an email via cellphone to try to get anything done about it, because you will just be ignored. Very disappointed in the service from VRP, but otherwise the condo was nice.

Property Manager Response:
Response from Vacation Rental Pros
Hi Dawn - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Good place to stay
Lewis R. from Jacksonville, FL recommends this property.
Stayed for 3 days in May, 2012
Overall our stay was enjoyable and everybody I had dealings with from reservations through checkout was great. A few things I would fix....... The cable only worked correctly upstairs. Downstairs in the main room only one channel was available. A bummer with such a nice big tv. But the real disappointment was with the upstairs windows. They were so dirty you could hardly see out of them. If I was renting these, the view from every possible location in the house would be unobstructed. Seemed like such a simple thing....even if it took 30 min of extra maintenance.

Property Manager Response:
Response from Vacation Rental Pros
Hi Lewis - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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beautiful view of the ocean in an outdated townhouse
Tammy S. from Louisville, KY does not recommend this property.
Stayed for 7 days in May, 2012
Several maintenance issues that need to be completed before check-in! The view is why I rented this unit for 7 days and that is what I only got not the bells and whistles that they as well listed.

Property Manager Response:
Response from Vacation Rental Pros
Hi Tammy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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You will Love it and hate it!!!!
Jeff G. from Fisherville, KY does not recommend this property.
Stayed for 2 days in April, 2012
Very hard review to write....FIRST the Good. View is amazing, Location, Balcony, and all is just a great, layout, kitchen all you need or want. but.....the BAD, matress's are worn out, shot, u sink in the center badly in the queen, or feel nothing but springs in the room with twin beds. The cleaner the housekeeping used was so heavy in and on everything you get a headache everytime you walk in, and WIFI? forget it, called maintnance they said they would fix it. Nope, barely any signal and it would fade and drop, got one web page once and that was it. You have to drive down street to McDonalds to use internet. Furnace filter looked like it hadnt been changed in years too.Great beach, but you have to walk around to public access entrance or climb down the rocks, since the small private pier stairs have been wiped out at this location, which isnt that big of deal really. All in all. We would have loved the place if not for the unable to sleep on the beds, heavy cleaner smell, and lack of WIFI. The rest was GREAT, make sure they have fixed these things before u stay there!! Oh and they require u to start a load of laundry and strip the beds before u go. So be sure and bring soaps for the washer and bring toilet paper with you.If they would fix these issues I wouldnt stay anywhere else but here, but seeing the other reviews, please dont offer me a 10% discount for my trouble on the next rental. It cost me more than that driving to the nearest WIFI everytime I needed a connection.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jeff - Thank you for taking the time to share this information with us. I apologize for the kitchen and maintenance issues. i will refund you for your inconvenience. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Great location for fireworks display
Kim S. from Malabar, FL recommends this property.
Stayed for 3 days in December, 2011
Booking a vacation is pretty nerve racking especially when you can never be sure what you're going to get. Let me assure you, what you see in the pictures for #11 is EXACTLY what you get. Yes, its in desperate need of updating (fond memories of blues, pinks, and ducks) and a new coffee table but it is clean aside from the mildew in master shower (guest shower is much cleaner). My family had a wonderful New Year's vacation and woke to the most magnificent views (master blinds have been fixed). Everything in the condo worked, I was even happily surprised to find an iron and ironing board. Fellow residents/guests were very friendly, the grounds were pretty and clean, and St Augustine Pier is about 50 yards from the balcony. I can't say anything about the office staff...we had no need to contact them. Everything was explained during booking and all that was promised was delievered. I will be planning a future stay with my family in the same condo. Overall we felt very safe, it has a prime ocean front location, and it's within walking distance to many activities and restuarants.

Property Manager Response:
Response from Vacation Rental Pros
Hi Kim - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Great place to stay
Rick C. from Cumming, GA recommends this property.
Stayed for 3 days in November, 2011
This was a great place to stay. Very clean and comfortable. Handy location to restaurants and still out of the hustle and bustle of other places. Would stay again with no problems.

Property Manager Response:
Response from Vacation Rental Pros
Hi Rick - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Do you like to rise with the sun?
A guest from Lakeland, FL recommends this property.
Stayed for 3 days in November, 2011
Tne blinds in the master bedroom were broken and unable to be repaired. We tried to hang a blanket we found in the master closet only to find that the blanket was in shreds. We were amazed that anyone would leave a blanket that torn up for a guest to find. With the sun coming in from the east, right in the master bedroom, you better enjoy getting up with the sunrise!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the blinds issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great location
A guest from Summerfield, FL recommends this property.
Stayed for 3 days in November, 2011
We rented this condo for a girls weekend and we all had a great time. The location was awesome with terrific ocean view. We were only a few miles from Old Towne Saint Augustine and everything we needed was close by. If you have health problems this may not be for you as it is on the second floor and then it is a 2 story so lots of stair climbing. My only complaint was the cleaning fees are quite high for a 3 night stay. I would stay here again and I would recommend this place.

Property Manager Response:
Response from Vacation Rental Pros
Hi Cynthia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Not a ground floor unit
A guest from Jonesboro, AR does not recommend this property.
Stayed for 4 days in October, 2011
I was dissatisfied with the property because the dicription said it was ground floor with a patio and a balcony. It was not ground floor it was second floor, (I even asked the operator who said it was ground floor) and only had a second floor balcony. We have two very small children that made going out very difficult. No I will not stay again. The property is very out dated I could not find a broom anywhere. This is my first visit to the east coast of Fl I think I will return to the Gulf Coast.

Property Manager Response:
Response from Vacation Rental Pros
Hi Elizabeth - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the mix-up. This is a unit on the 2nd & 3rd floor. If you had contacted us when you arrived, we would have moved you to antoher unit. You and your family are welcome back any time.
 
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Great Locatiion; In Need of Updating
A guest from Randolph, NJ does not recommend this property.
Stayed for 6 days in October, 2011
You can not beat this oceanfront location, close to several establishments whether it's a nice dinner or quick bite to eat or playground, volleyball, park, beach. A closer convenience store would have made it perfect. We rented bikes for the week and were able to ride our bikes to everything we wanted. The condo itself however is badly in need of updating. Everything seems to be original to 20 years ago including the furniture. We loved sitting out on the deck but really no furniture out there. Grout in the shower is stained. Carpet could use a cleaning. Stained rocking chair. No DVD in Family Room just VCR. For some reason we could not really figure out the front loading washing machine so directions would have been nice. The cleaning staff did a good job with what they had though. We own 2 vacation rentals and we are constantly trying to make sure our properties are properly furnished and appropriately updated.

Property Manager Response:
Response from Vacation Rental Pros
Hi Rosemary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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False Advertising - Condo was not as described.
Connie and Paul K. from Arnold, MD does not recommend this property.
Stayed for 4 days in October, 2011
Description of this property said there was a queen size bed and full bath with tub in the master bedroom, a queen bed in the 2nd bedroom, a ground floor patio, and WiFi. The condo did not have any of these! We took our 92 year old father and his wife and they have trouble doing stairs. I assumed if we had a ground floor patio that they didn't have to do steps, except to the bedroom. And the original description said it had two queen sofabeds in the living room and I thought they could sleep there if they couldn't get up the stairs. But they did not have sofabeds and have since changed that in their description. So our dad had to climb a lot of stairs which was awful to watch. And the banister going to the bedrooms was broken so very wobbly. I put one star for Mgmt Co because we feel we were cheated because the description didn't match the property and we were looking for some very specific amenities, which we did not get. Customer service people were very friendly and tried to be helpful...but could not help with WiFi so I could not get on my computer and look at the description of the condo to be sure I hadn't made a mistake...that their listing was actually NOT TRUE! This is the first time we used VRBO and we feel cheated.

Property Manager Response:
Response from Vacation Rental Pros
Hi Nora - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I have read this over & over again. I have concluded, you did not read the description of the condo you rent. This is not a ground floor unit. We do manage these condos and would have rented you one if you let us know. This condo was not advertised as having 2 queen sleeper sofas. You and your family are welcome back any time.
 
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