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Full Kitchen
Balcony
Deck
Gas Grill
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Walking

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Room for improvement. A guest from Douglas, GA does not recommend this property. Stayed for 7 days in August, 2012 No tv first couple days due to a faulty breaker. No instructions for working tv. No tv in 2 bedrooms. Ran out of propane gas, so no hot showers or baths for almost 2 days, and could not dry clothes. Very few washcloths supplied and upstairs bedrooms hot during day and night. When we complained was informed the owner would remotely control the thermostat! Then the gasman showed up unexpected one afternoon to look for a gasleak..Would have been nice to know someone was coming. Took time away from our plans..A/c upstairs is not adequately installed. Property Manager Response: Response from Vacation Rental Pros Hi Jimmy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Wonderful Beachhouse for Family Reunion Carol L. from Deland, FL recommends this property. Stayed for 7 days in July, 2012 Perfect setting for our large group with a marvelous kitchen/family room area. Big food preparation area supported lots of kitchen help. Beautifully furnished, lovely home with room for all. Two minutes away from pools and work-out room. Three minutes from the ocean where chairs and umbrellas were furnished free-of-charge. The stairs could be a challenge, but luckily we were all able to handle them with ease. All in all, it was perfect and we had so much fun. Property Manager Response: Response from Vacation Rental Pros Hi Carol - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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A Relaxing Summer Place A guest from Georgetown, KY recommends this property. Stayed for 7 days in June, 2012 Our family had a great vacation at the Atlantic Princess. The Ocean Hammock Resort is a beautiful location for a vacation. The pools and beach are clean and were not overly crowded when we were there. Our house was close to both. We enjoyed eating at some of the local seafood establishments and a trip to ST. Augustine. Property Manager Response: Response from Vacation Rental Pros Hi Mary - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Best Location!! Craig S. from Alpharetta, GA recommends this property. Stayed for 7 days in June, 2012 Everything was wonderful with the house. The house is very close to the pool complex and beach. Free beach chairs and umbrellas was a nice touch. Would definitely stay there again next time we are in the area. We had numerous people taking pictures of the house while we were there. Property Manager Response: Response from Vacation Rental Pros Hi Craig - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Great place for a vacation. Eugenia E. from Milledgeville, GA recommends this property. Stayed for 7 days in June, 2012 Great place for a family vacation. Would love to go again. Property Manager Response: Response from Vacation Rental Pros Hi Eugenia - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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wonderful vacation A guest from Plainwell, MI recommends this property. Stayed for 7 days in March, 2012 We had a wonderful vacation! The home is beautiful! For the most part we had no problem. However when we first arrived there was someone working on the water heater and that is fine. We did find that someone had stuffed both dryers full of towels, sheets and rugs all mixed together. It was so full they couldn't dry. Also there were half wet towels folded and put on the shelves. The third floor shower water was not going down very well but not anything that would keep us from coming back again. I understand that there is a quick turn over for the next guest. I would suggest having a good cleaning in off time as the walls were quit marked up. Thanks for a wonderful vacation home! Property Manager Response: Response from Vacation Rental Pros Hi Dianne - Thank you for taking the time to share this information with us. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Alarm System Very Unacceptable, Ray W. from Greenville, SC does not recommend this property. Stayed for 7 days in February, 2012 The experience was good with the exception of the security. Check in day when entered the house the alarm went off. It couldn't be turned off but through the owner. There was no control of security but through the owner. Your guests needs to have an option to use the alarm for their security as well. The owner needs to have a backup system for alarm other than just through himself. The owner locked us out before checkout. The owner needs to pay attention to the date of arrival and departure of guest. This experience was very, very unpleasant. The lock out time was very furustrating trying to find the rental people, trying to find the owner to get back into the house. If the owner could not have been found we could have been locked out with all my belongings and my guest belongings inside. The system that the owner has got in place now is very unacceptable. An elevator would be the ideal thing for this property three levels was a bet much. Lord! forbid if there was a security failure or a power outage!!! NOT GOOD!!! Property Manager Response: Response from Vacation Rental Pros Hi Ray - Thank you for taking the time to share this information with us. I apologize for the alarm issues. Each of our houses is individually owned. I have already contacted my property manager to talk with the owner of the property. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Atlantic Princess A guest from Pavo, GA recommends this property. Stayed for 4 days in December, 2011 One problem, when the TV went out I left two messages with maintenance and never received a return call....and TV remained messed up. This bothered the male members of the family. Otherwise this is a great house and we enjoyed the stay. Property Manager Response: Response from Vacation Rental Pros Hi Karen - Thank you for taking the time to share this information with us. I sincerely apologize for the tv issue and have contacted my property manager to get this fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. |
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10-22-2011 A guest from Circleville, OH recommends this property. Stayed for 7 days in October, 2011 It is a beautiful home, but in very close quarters to everyone else. Property Manager Response: Response from Vacation Rental Pros Hi Shannon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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