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Full Kitchen
Deck
Gas Grill
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Deep Sea Fishing
Golf
Hiking
Surfing
Swimming
Walking

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great beach property Judith T. from McDonugh, GA recommends this property. Stayed for 5 days in April, 2013 Looks justlike the pictures Property Manager Response: Response from Vacation Rental Pros Hi Judith - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Florida Vacation Thom L. from Helsingborg, SE recommends this property. Stayed for 28 days in March, 2013 We rented the house the entire month of March. The house was very functional and nice. It was simple but it contained everything you might need and most importantly it was clean. The photos and the description of the house matched.When we came into the house the first day, we needed help with a few minor problems and it was resolved quickly and efficiently through Vacation Rental Pros Customer Service.Unfortunately, the month of March this year was unusually cold, so it would have been ideal to be able to use the bubble pool but it did not work and the owner was of the opinion that the repair would be too expensive. Here we do not think Vacation Rental Pros Customer Service acted satisfactorily; slowly, not forcefully and with a lack of information. The error could easily and quickly been remedied as it was a standard component that was broken and very easily could have been replaced. We were compensated with a rent reduction but it was not in relation to that the house lacked one of the true features as promised, which could offset the cold weather and increased our holiday's experience. Instead this will reduce our positive evaluation of the house.Location was good, close to beach restaurants and grocery stores.The house is suitable for 55 + couple. It's fine to receive guests.We think the app Vacation Rental Pro had prepared was very helpful and made it easy for us to explore the surroundings Property Manager Response: Response from Vacation Rental Pros Hi Thom - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Would Not Stay Here Again A guest from Atlanta, GA does not recommend this property. Stayed for 7 days in July, 2012 Location was excellent. Property condition was not good. Dead roach found in one bed. Had to knock a live roach off of me another night. Live roaches seen in chest of drawers. Hot tub was empty and not working. Took 7 phone calls (and lots of wasted time on hold) to VR Pros to get fixed finally on the last day of our vacation. Dirty/stained carpets and rugs. coffee pot was so filthy, did not feel comfortable using it. The gas grill on the deck was absolutely disgusting - unusable. Bottle caps and small pieces of trash littered the property. Wiring issue - had to reset the bathroom and bedroom circuit breaker many times throughout our stay. Construction of new home across the street with air compressors, nail guns, hammers and power saws beginning at 7:00am. - VR Pros DID NOT inform us of this when booking. Rooms were small and while there is a wrap around porch, it is far from 'huge' as described. We had 3 children, 2 adults, a dog and it was very crowed especially with only one bathroom. Property Manager Response: Response from Vacation Rental Pros Hi Warren - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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A yearly Beach get away! A guest from Middleburg, FL does not recommend this property. Stayed for 7 days in July, 2012 Every year my family and I go to the beach for one week. We pick a house with one of three things a pool, oceanfront, or hot tub. This year we found one with a hot tub two houses from the beach. Starting with when we got to the property the landscaping looked almost like the home was abandoned. The fountain out front was more of a mosquito breeding ground with standing water and full of green junk. My husband cleaned it and did a few other small tasks to help it look nicer since we would be looking at it all week. If that were it I would have been ok. The kicker was when the hot tub was drained with mosquitoes breeding in what little bit of water lingered in the seats. I called the management company and a gentleman told me they would try to get someone out to see about it. I waited a day called back spoke to a woman who assured me she would give me a call right back. I waited three hours and called her back. Long story short this happened all week and we never had a working hot tub. They did send someone in the middle of the week to trim pieces off of a tree that had been mulled over in a storm, who knows how long it had been sitting. Along with someone coming to replace the A/C. Over all kind of frustrating. I will look around before booking with this company again. The house was nice minus the first night where I climbed into a sandy bed. Overall attention to details are lacking in my opinion. Property Manager Response: Response from Vacation Rental Pros Hi Sarah - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Dump House A guest from Jacksonville, FL does not recommend this property. Stayed for 14 days in June, 2012 Air condition don't work half of the time we was there. Hot tube don't work. Grill don't work.The house was not clean we we arrive.First and last time we rent from V.R.Pros Property Manager Response: Response from Vacation Rental Pros Hi Chet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues and maintenance issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Quiet house near beach Wilder I. from Kent, OH recommends this property. Stayed for 7 days in March, 2012 The house itself is in a very nice location, just a few houses down from the beach. Everything was very clean except for the hot tub which was still sandy from the previous occupants. The area is very quiet and relaxing, and the city is only about 10 mins away. My only complaint was that the woman who came to check on the cleaning staff was a little rude. Property Manager Response: Response from Vacation Rental Pros Hi Wilder- Thank you for taking the time to share this information with us. I apologize for the cleaning person and will address this internally. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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A great month in St. Augustine Gerald K. from Lunenberg, MA recommends this property. Stayed for 28 days in January, 2012 We spent a month at the cottage and it exceeded our expectations. Everything was great - the location, the cleanliness, the furnishings were all perfect. Long walks on the beach with our dog, easy access to Old Town St. Augustine, and just quiet times in the cottage were just what we wanted. The rental company staff was very helpful with the few questions we had. The only small negative is that there really isn't a beach view. Although you can just barely see the ocean from one small area between buildings, I'd hardly call that a view. Property Manager Response: Response from Vacation Rental Pros Hi Gerald - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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January in St Augustine Mark P. from Holland, Michigan recommends this property. Stayed for 29 days in December, 2011 Location was great for the beach. The beach location was quiet, the sound of surf at night in bed was awesome. Very quiet area. Kitchen utensils needed washing before our use. Downtown St Augustine, the Forts, the history, the restaurants (not your chain restaurants!), shopping, groceries, etc. were not too far. We thoroughly enjoyed being close to both the Ocean and the Intracoastal Waterway with the bird-life. Many good restaurants with our favorite being Cap's on the Water. Would we return to this home....oh yes, definitely. Property Manager Response: Response from Vacation Rental Pros Hi Mark - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Loved our stay. My only negitives was carpets in bedrooms need to be cleaned or replaced. Also we had six people and house was a A guest from Delray Beach, FL recommends this property. Stayed for 7 days in July, 2011 use. It was too hot to really sit on porch. Property Manager Response: Response from Vacation Rental Pros Hi Sarah - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the carpet condition. I have asked my property manager to get it professional cleaned. You and your family are welcome back any time. |
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A Perfect Getaway A guest from Pleasanton, California recommends this property. Stayed for 7 days in June, 2011 A quiet little hide away with all the comforts of home! Property Manager Response: Response from Vacation Rental Pros Hi Joanne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Nice. BJ M. from Buford, GA recommends this property. Stayed for 7 days in June, 2011 Wasn't as described in the description on website. No wet bar, no king bed, a little further from the beach. Hot tub was wonderful! You have to go outside & down the stairs to get to the laundry room.Put a king size bed in the master, add more lighting in the bedrooms & I would definitely choose to stay here again. Property Manager Response: Response from Vacation Rental Pros Hi BJ - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with the bed. I have already contacted my IT manager to get these fixed on the web site. You and your family are welcome back any time. |
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Denise F. from Mt. Dora, Florida recommends this property.
Stayed for 3 days in May, 2011 We had a wonderful time, the place was clean and easy to get around. Just a couple of little complaints, not an ocean view, a house was built in the middle of the view so you have virtually no view, walk to the beach is about 1/4 to 1/2 mile away, be sure to wear shoes the road & walkway get extremely hot - not really a bad walk. The last little complaint is having 5 to 6 in the house and having 3/4 of a roll of TP and 3/4 of a roll of paper towels so be sure to bring TP and paper towels. Other than that all was terrific. We will rent again from Vacation Rentals. Thank you for a wonderful holiday weekend. Property Manager Response: Response from Vacation Rental Pros Hi Denise - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the supply issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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