













Pool (private)
High-Speed Internet
Full Kitchen
Balcony
Deck
Gas Grill
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Walking

|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Pricing/ Rates: (click to convert currency)
|
|
|||||
|
Palm Coast Family vacation Cindy C. from Etters, PA recommends this property. Stayed for 7 days in April, 2013 This was the first time my children and I took a vacation all together. We had never rented a property so this was a new experience for us. Everything was great, the house was huge with lots of room for 10 adults and 4 children. We loved the heated pool and hot tub. Beach was close and the beach club was an added benefit. The only reason I gave this property a 4 stars vice 5 is because there were some maintenance issues that needed taken care of, with the worst experience not being able to connect to WiFi. It took us 3 days of phone calls to get that straightened out. Since we never had been to these properties before we also were confused at first on how to access the property so for first timers, there's two gates one for the actual home and one for the beach club. A big plus the business manager at the beach club was fantastic she explained the properties and made us feel right at home. We talked to her several times during the week. The security guards were also very helpful. Overall, this was a great experience. We had a wonderful week. Property Manager Response: Response from Vacation Rental Pros Hi Cindy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Ocea Serenade Stay Tammy R. from Rock Hill, SC recommends this property. Stayed for 7 days in March, 2013 We had a wonderful time at a very lovely home. The hot tub worked on and off and the jets in the tub in the master bedroom did not work or we could not figure out how to work it, but other than that it was very nice. Property Manager Response: Response from Vacation Rental Pros Hi Tammy - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
I already gave my comment to management. A guest from Brookpark, OH does not recommend this property. Stayed for 7 days in March, 2013 It was o.k. Property Manager Response: Response from Vacation Rental Pros Hi Mario - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Best Family Vacation We Have Had Brad W. from Chandlerville, IL recommends this property. Stayed for 7 days in February, 2013 The house was more than what we expected the pool and out door area were extremely well planned out area and was very much a big part of our stay. The indoor kitchen was right out of a book of dream kitchens. The master bedroom was another un believable part of the house. We traveled to ocean serenade with our oldest son and his wife and our first grand child Charlie whom is 5 months old, and our second son and his girlfriend of 4 years and our youngest our daughter who is 19. We had the best vacation we have had since the kids were 12,8 and 6 and we went to disney world. And meeting the owner on the last day of our stay was really nice she was extremely nice to come over from her sisters and say hi we will plan on doing this again in the future. So thank you Lauri for letting us use your wonderful home for a week. Brad Wessel Property Manager Response: Response from Vacation Rental Pros Hi Brad - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Under promised over delivered!! Jake B. from Ft Pierce, FL recommends this property. Stayed for 3 days in December, 2012 Wow! What a great experience it was to rent the Ocean Serenade from Vacation Rental Pros and Steve Milo! Everything was handled with class from the professional reps on the phone, the consistent email correspondence leading up to the trip, to the ease of accommodation upon arrival. The house was better than the pictures and our stay will be a memory for the ages. Thank you so much for providing a world class service and I will absolutely do business with you again in the future! Property Manager Response: Response from Vacation Rental Pros Hi Jake - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Serenade Julie C. from Jacksonville, FL recommends this property. Stayed for 7 days in October, 2012 The spa and pool heater didn't work the entire time we were there. The appliances didn't work well - broken coffee pot,none of the blenders worked, stove, grill and microwave took forever to cook simple things. Stove and grill were extremely dirty. No toilet paper roll in the master. Broken front porch lights and hanging wires where lights should be inside. Many light bulbs burnt out. Just didn't seem like the property was well maintained. No instructions provided for fireplaces. Still a beautiful house, but a bit disappointing that key attributes were limited if able to use at all. Many areas needed repainted. Wouldn't rent property again unless these items were fixed. Property Manager Response: Response from Vacation Rental Pros Hi Julie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Not Clean Vicki S. from Winter Springs, FL recommends this property. Stayed for 7 days in September, 2012 The home was as advertised. However, the place was unkept and dirty. Fortunately, the assistance provided by your staff was excellent. Although I was embaressed when my family arrived; the maids arrived shortly therafter and the exterior maintenance crew the next morning. Property Manager Response: Response from Vacation Rental Pros Hi Vicki - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
VR Pros are SCAM ARTIST Heather T. from Fletcher, NC does not recommend this property. Stayed for 7 days in September, 2012 The house was beautiful. The location was so-so. Not nearly as close to the beach as the agents told us. (They described it as a short walk...If you had more than a towel it is way too long to go on foot.) The agents sent me a video which pictured this awesome club with a swimming area for children, hot tub, wade in pool +.... then we get there and we don't have access. We called to ask what was going on and we were assured that there would be passes to the club waiting on us at the gate. Didn't happen. The appliances did not function properly. The pool area was filthy, with weeds growing up through the cracks and insecticide left out on the ground for our small children to grab. EVERY time we had a problem we called VRP and were assured that it would be taken care of. Then nothing. It felt like they were trained how to NOT help the clients but were very versed in 'covering their rears'. I could go on and list each problem we had but the end result of each was a lie issued from the people at VPR - then we would call back the next day and the new person (the person we originally spoke with was never available) would tell us there was no note in our file about a problem. They will be helpful until you have paid in full then disappear when you find out their sales pitch was a bait and switch. I'm in sales and everything they do is so cliche'. At least the reps there will have jobs waiting on them in used car or time share sales. Oh and a note to the owner - you're mail was left out for all of us to read. Property Manager Response: Response from Vacation Rental Pros Hi Heather - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. i also have my head of customer service contacting you. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Great Vacation Home A guest from Wellington, FL recommends this property. Stayed for 3 days in August, 2012 Had a family reunion at this beautiful home. It was very spacious with great amenities. There was a huge kitchen for cooking and an outdoor grill. The pool and hot tub was amazing. The master bathroom had a jacuzzi tub that was very relaxing. Would definitely recommend this house to anyone. Property Manager Response: Response from Vacation Rental Pros Hi Dewitt - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
August 2012 A guest from Longwood, FL does not recommend this property. Stayed for 7 days in August, 2012 Although our group had fun, this home was lacking some things that other homes we stayed in had. The coffee maker was barely functional. None of the blenders worked. cooking utensils were spread out all over the kitchen. The dishes were not what we were used to. The description did not say that the bunkbeds could only be slept on by small children--only one had a bunky board and my 11 yr old son fell thru one the first day we were there. The mattresses were terrible. Maintenance was prompt to repair the bed my son fell thru but never came back to replace the smoke detector in the master upstairs. The dryer upstairs was not working properly and took a long time to dry laundry. The washer downstairs did not work. It made me wonder how they got the linens washed and dried to replace on the beds before we arrived. I hope we were not sleeping on dirty linens. The towels were not very nice--many were stained. The chairs around the dining table had to be repaired-the screws came out of some. I put them back in myself. The kitchen table was wobbly. The sofa bed was extremely uncomfortable--they had to put the mattress on the floor to make do. Again, we had fun but have stayed in homes with better accommodations. Property Manager Response: Response from Vacation Rental Pros Hi Despina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Almost Perfect A guest from Vero Beach, FL recommends this property. Stayed for 7 days in July, 2012 Our experience at Ocean Serenade was almost perfect. The house is spacious, comfortable and well equipped. Loved the kitchen and the outside grill. The pool/spa was lovely and the beach was beautiful. The freezer/ice maker did fail, but maintenance was quick to respond and within two days we were back up and running. Only a little more attention to detail by the cleaning crew prior to our arrival could have made it better. Would definitely rent from VBRO again. Thank you. Property Manager Response: Response from Vacation Rental Pros Hi Elizabeth - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Not worth the money A guest from Lake City, FL does not recommend this property. Stayed for 7 days in July, 2012 When we showed up for the3 pm checkin the house was a complete mess. Housekeeping never showed up. They finally came and spent 3 hrs cleaning which took away 3 hrs of our family vacation time. After that we were able to check out the home. It lacked a lot of things that other rentals we had in the past. I believe this house is not worth the money per week. Only nice thing about the house was the pool. And even that had to get cleaned. Not impressed not happy Property Manager Response: Response from Vacation Rental Pros Hi Megan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and supply issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
///// Nancy D. from Venice, Florida recommends this property. Stayed for 7 days in June, 2012 ///// Property Manager Response: Response from Vacation Rental Pros Hi Nancy - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Beautiful Angela E. from N Lauderdale, FL recommends this property. Stayed for 7 days in June, 2012 We had four families it was enough space for all. We loved the house and the location was great. The staff responded in a timely manner with the problem in the bath room. We all had a great time and will recommed this to our friends. Property Manager Response: Response from Vacation Rental Pros Hi Angela - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Family vacation A guest from Safety Harbor, FL recommends this property. Stayed for 7 days in June, 2012 The house was lovely. The grandchildren loved the pool and warm water whirlpool. The master bath shower was terrific once the water temperature was regulated. (thank you to your staff for the quick response to our call). Staff also responded quickly to fix the upstairs dryer. Plenty of space for the whole family. The housekeeper supervisor when above and beyond when she drove me over to the beach access so I could see where it was. She also gave us restaurant recommendations! The only thing the house lacked was pot holders/hot pads. We certainly enjoyed our vacation home! Property Manager Response: Response from Vacation Rental Pros Hi Glenn and Linda - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Summer 2012 A guest from Vandalia, IL recommends this property. Stayed for 7 days in May, 2012 The property is in a quiet neighborhood and very clean. It was just as described. We vacationed with 10 adults and one child and had plenty of room. We would definitely stay here again. Property Manager Response: Response from Vacation Rental Pros Hi Charles - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Beautiful Home A guest from Ft Myers, FL recommends this property. Stayed for 7 days in May, 2012 The house was absolutely spectacular - we couold not have asked for any more. Property Manager Response: Response from Vacation Rental Pros Hi John - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
5 Star Vacation Erin G. from Round Rock, TX recommends this property. Stayed for 8 days in April, 2012 This was a wonderful vacation! Everything...the house, location, beach greatly exceeded our expectations! Property Manager Response: Response from Vacation Rental Pros Hi Erin - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Wonderful Vacation A guest from Robbins, IA recommends this property. Stayed for 7 days in April, 2012 We had a awesome time! It brought 3 families together for a wonderful vacation.. The house was amazing and so clean!! We would recommend this home in a heart beat. Hope to go back soon!! Thank you for a wonderful trip! Property Manager Response: Response from Vacation Rental Pros Hi Michael - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Family Holiday A guest from Grennsborough, NC recommends this property. Stayed for 8 days in April, 2012 The house was very nice, amenities generous, and location good.The maintenance staff was friendly, professional and came immediatelywhen called. The curtains in the Mr. BR did not stay up, the stove wasvery dirty (cleaned the 2nd day), but the weather was wonderful and agreat time was had by all. The Grands especially enjoyed the pool.Thank you for the use of your home... Property Manager Response: Response from Vacation Rental Pros Hi Marilyn - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
April Vacation A guest from Woodstock, GA recommends this property. Stayed for 7 days in March, 2012 Aside from a few problems,(garbage disposal, one of the washers and a door handle), the rental property was all that we hoped for. Beautiful house, great pool and everything we needed for a great week. Property Manager Response: Response from Vacation Rental Pros Hi Elton - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
dream vacation A guest from Blairs Mills, PA recommends this property. Stayed for 7 days in March, 2012 House was exceptionaly clean and front gate and maintence were wonderful and very kind.There were 12 adults and plenty of privacy if needed in house.Guest in our group were all pleased with everything needed store was 1 block beach block and half from house was nice taking morning walks. Property Manager Response: Response from Vacation Rental Pros Hi Carolyn - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Florida Getaway for our Race team Lisa V. from Port Jervis, NY recommends this property. Stayed for 9 days in February, 2012 We had an exceptional time in this truly awesome vacation home. Everything was true to the advertising of this home and everything was wonderful from the realtor's helpfullness to our stay in this beautiful home. Our raceteam had a wondeful time and we didnt want to leave! Property Manager Response: Response from Vacation Rental Pros Hi Lisa - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Outstanding Anthony S. from Seabring, FL recommends this property. Stayed for 4 days in January, 2012 This was an outstanding stay. Great property manager who was very responsive. Highly recommend. Property Manager Response: Response from Vacation Rental Pros Hi Anthony - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Ocean Hammock A guest from Plymouth, MA recommends this property. Stayed for 7 days in December, 2011 We had a wonderful time - plenty of space for the 10 of us in a beautiful location. Property Manager Response: Response from Vacation Rental Pros Hi Edward - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Great family stay while visiting for a wedding! Barbara S. from Milford, Massachusetts recommends this property. Stayed for 3 days in November, 2011 We We had a wonderful stay at the Ocean Hammock Serenade earlier this month. The place was spotless and well stocked with all the essentials one might need except an ironing board. Normally we would not be looking to iron while on vacation but we were attending a wedding and needed to touch a few things up. We located the iron but searched the whole house and never located an ironing board. This was a very minor inconviennce. The location was great and enjoyed days at the beach. This is a beautiful home and would recomend it to anyone. Would love to come back in the future. Property Manager Response: Response from Vacation Rental Pros Hi Barbara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Very nice A guest from Micanopy, FL recommends this property. Stayed for 2 days in September, 2011 Very happy with the house, the location, and easy access to beach. Had a great stay. Property Manager Response: Response from Vacation Rental Pros Hi Claudia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
great house at great location Vicki E. from Hamilton, Ohio recommends this property. Stayed for 6 days in September, 2011 best vacation house we have had at a great price; loved the pool and outside area, as well as kitchen and bedrooms Property Manager Response: Response from Vacation Rental Pros Hi Vicki - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
great place Sharon F. from Vancouver, WA recommends this property. Stayed for 7 days in August, 2011 we had a great time, place was beyond our expections....plan on going back next year Property Manager Response: Response from Vacation Rental Pros Hi Sharon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Palm Coast Vacation Scott M. from Solon, OH recommends this property. Stayed for 7 days in August, 2011 The property was absolutely magnificent! I would recommend to anyone looking for a great getaway, with accommodation beyond my wildest dreams! Weather was perfect as well. We cannot wait to go back! Property Manager Response: Response from Vacation Rental Pros Hi Scott - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Ocean Hammock Serenade Vacation Review A guest from Dunnellon, FL recommends this property. Stayed for 6 days in July, 2011 Our family thoroughly enjoyed our vacation in this stunning pool home. The house was spacious and perfect for our families to enjoy and create some wonderful lifetime of memories. Both the summer and main kitchens were delightful places to dine. The appliances met all our expectations which included a trash compactor and a wine cooler. The beach was just a short walk (two blocks)away where the grandchildren enjoyed building sand castles and jumping the waves at the Ocean Hammock private beach area. The only issues we had were not with the house or the location, but rather housekeeping. We had to wait over an hour past the promised check-in time of 3PM and we ended up being responsible for carting two completely filled trash containers from previous tenants to the curb on Monday even though we were told someone would come by to take care of this. Once we got over these issues, we had a wonderful time in this lovely home. Property Manager Response: Response from Vacation Rental Pros Hi Joan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
July 2011 Florida Vacation Lisa F. from Carol stream, IL recommends this property. Stayed for 7 days in July, 2011 This is a very beautiful property. The gourmet kitchen was stunning, I was surprised to find spices in the cabinets! Cooking for a family of 10 was a little challenging as cookware was limited. The Master Suite exceeded our expectations as did the 4 additonal bedrooms. Our family enjoyed the pool, jacuzzi and biking. Flotation devices, pool toys and bikes are provided for enhancing our vacation experience. The rental property is located approximately 1/2 mile from the Beach Front which limits the amount of items you can carry while walking. I would suggest driving to the Club House, parking and then walking to the Beach. This was much more convienent for our family. The beach itself was nice and quiet. Not quite the sandy beach I anticipated. Finely ground sea shells covered the beach vs sand. I would also suggest accessing the A1A Ocean Highway. It offers an amazing view of the Ocean as you drive to St. Augustine. There is a $2.00 dollar toll from the mainland to Hammock Beach each time when you return to the property. Safety was not an issue, this is gated community which requires identification and a pass each time your enter. Curtiss, who is at the front gate, is professional, friendly and incredibly helpful. Property Manager Response: Response from Vacation Rental Pros Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Jay E. from Baton Rouge, LA recommends this property.
Stayed for 7 days in July, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Jay - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||
|
Fun in sun and sand! A guest from Westin, FL recommends this property. Stayed for 7 days in June, 2011 Three maint auto is difficult to get right, dishwasher not screwed in so it can tip when full, same with garbage disposal. Arrival difficult because it was a 'new' property...after that it was terrific and I would strongly encourage anyone to enjoy this property/area. Property Manager Response: Response from Vacation Rental Pros Hi Mark - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
Overall Satisfacation show detailed scores | ||||
|
|
|||||

