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White Sand Beach House, Direct Ocean Front, Huge Decks, S...
St. Augustine Beach 3 br Vacation Rental Home

Property Summary
St. Augustine Beach, Florida, United States
Type
Home

Bedrooms
3

Bathrooms
2

Sleeps
8

Rates
$216 - $600 per night
$699 - $2,695 per week
$2,670 - $11,980 per month

Pet Friendly   Non Smoking   High-Speed Internet
 
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Vacation Home Rental Description:



White Sand Beach House, Direct Ocean Front, Huge Decks, Summer Haven Florida

Newly updated as of December 2012. It?s the perfect combination of traditional beach house charm and contemporary convenience. Newly renovated, White Sand sits oceanfront in Summer Haven, its wraparound decks and huge windows bringing you sweeping views of sand, sea, and sky!

White Sand Beach House looks directly onto the beach in front and the Matanzas River in back. Watch the sun rise (and dolphins cavort) at dawn over the ocean, and the sun set (and birds wheel by) at evening. The views are absolutely unbelievable! And you can enjoy them from wraparound decks, sundecks, the lanai ? there are outdoor spaces everywhere at White Sands, and you?ll love exploring them all.


This house may look traditional from the outside, but inside it is completely renovated and thoroughly modern, with all the conveniences and little luxe touches that make a vacation rental even more special. Sloping ceilings with high windows, outdoor access from many rooms, and decks and balconies galore create an indoor/outdoor feeling you?ll love, enhanced by sea foam colored walls, polished hardwood floors, and plenty of sunshine.

Step into the living room and sink into one of the ultra-comfortable beige leather sofas. One faces the big flat-screen TV, while the other looks onto the fireplace and double sliding glass doors leading to a balcony. This is a room to snuggle into for an evening of entertainment and fun.


Between the living room and the kitchen is a sun-filled dining area with a big table and great ocean views. This is clearly Family Central, the nerve center for everything from the laptop (you have free wireless Internet at White Sand) to heated games of Go Fish. Station the camera and binoculars here; there will always be someone around to grab them when exciting things occur!


The kitchen at White Sand is thoroughly modern, with big windows over the sink and all the space you need for food and drink. You'll find everything here to prepare and serve meals, plus time-savers such as a microwave, coffeemaker, toaster, and blender. You may mostly be packing picnics for the beach or carrying snacks out to the decks, but everything you need is here -- just add the groceries!


When it's time to retire for the night, rest easy in the spacious, beautiful bedrooms at White Sand. The master suite is airy and bright, with an ultra-comfortable queen-sized bed, flat-screen TV, comfy reading chair and wicker loveseat, and access to an oceanfront balcony. Count the stars from your pillows in the master bedroom!


The master bath is simply luxurious, boasting a Jacuzzi tub, separate shower, and his-and-her vanities. You'll never want to leave!


The second bedroom is spacious and restful as well. Leading directly to the lanai via sliding glass doors, it also has a huge window with lovely ocean views and a flat-screen TV.


The third bedroom is a children?s paradise, destined to become a clubhouse for the youngest members of your gang. Against one wall is a twin-sized daybed; against another is a set of bunks with a double on the bottom and a twin on top. A flat-screen TV and DVD player stand ready for entertainment, while entire walls of windows let sunshine pour into the room. There?s plenty of space here for play and sleep.


The second bathroom at White Sand is sparkling new and luxe, with a separate powder room as well as a shower/tub combination. And all of the linens you need are provided here, as well as the towels, blankets, and pillows, not to mention a washer and dryer to keep everything fresh. Pack light and come as you are; we've got you covered!


White Sand is in Summer Haven, an historical area that is slowly vanishing due to coastal erosion. It's very close to Fort Matanzas, and is just 15 minutes from St. Augustine, the oldest city in the nation. The beach is quiet here, with plenty of wildlife and no traffic or crowds. Come stay in this beautiful spot before it is changed forever!

Bedding Configuration: 2 Queen, 2 Twin, 1 Full

Room Description: *** Plus one time end of stay cleaning fee is $195, pet fee $100(each), security damage fee is $150, amenity fee is 5.95% & tax is 10%.

Pets: Cats Allowed, Dogs allowed

Additional Features:
* Bedrooms: No Smoking Rental, Bedroom #1 (1 Queen), Bedroom #2 (Queen), Bedroom #3 (1 double)
* Convenience: Outlet Shopping, Area Fitness Center, Craft Shopping, Medical Services Nearby, Nearby Grocery, Shopping
* Culture: 97 miles to Disney World, 50 miles - Daytona Airport (DAB), 55 miles to Jacksonville Airport, 75 miles Jackville Airport (JAX), 90 miles - Orlando Airport (MCO), Jacksonville Stadium (Jaguars), Kennedy Space Center, Lighthouse, Marine Land, Museums, St Augustine Historic Town, Theatre, Summer Haven Beach, St Augustine, Florida, St Augustine, FL, St Augustine Beach Florida, St Augustine Beach FL
* Entertainment: Television, Wireless Internet
* FAQ: Beach (no cars), Internet/Wifi in Unit, No Smoking Unit, Stairs inside Unit - Yes
* Family: Beach, Library, Miniature Golf, Movie Theatre
* Geographic: Exceptional Sunrises, Exceptional Sunsets, Exceptional Views, Near River, On Beach, Secluded
* Kitchen: Coffee Maker, Cookware, Dishwasher, Full Kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, Utensils
* Living: Ceiling Fans, Central Air, Ironing Board, Linens, Washer & Dryer, Whirlpool Tub
* Outdoor: Balcony, Beach Walking, Beachcombing, Biking, Boating, Deck, Fishing, Hiking Trails, Ocean Kayaking, Patio, Sight-Seeing, Surfing, Swimming, Walkway to Water, Wildlife Viewing, Wind Surfing
* PMS: Lock Instructions: Good News
* Ratings: Silver
* Sleeps: Sleeps 2 or more, Sleeps 3 or more, Sleeps 4 or more, Sleeps 5 or more, Sleeps 6 or more
* TV's: TV in Living Room, TV in Master Bedroom, TV in Bedroom #2
* Trash Day: Monday
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Accommodation and Amenities:

Features:
  • High-Speed Internet
  • Full Kitchen
  • Balcony
  • Deck
  • Patio
Appliances:
  • Blender
  • Coffee Maker
  • Dishwasher
  • DVD Player
  • Microwave
  • Oven
  • Refrigerator
  • Toaster
Activities:
  • Biking
  • Boating
  • Fishing
  • Golf
  • Hiking
  • River
  • Surfing
  • Swimming
  • Walking

Owner/Manager last updated on 12/20/2014

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Pricing/ Rates:    (click to convert currency)
Nightly Price Range: $  216 to: $  600
Weekly Price Range: $  699 to: $  2,695
Monthly Price Range: $  2,670 to: $  11,980

   » Prices in United States Dollars.



This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
 Property Reviews 
A Perfect Week at the Beach
Susan G. from Sandford, FL recommends this property.
Stayed for 7 days in October, 2014
We had a wonderful time at White Sands Beach House. The house was a wonderful beachy house with plenty of room, a great deck and a porch to watch the sunset from. We saw gorgeous sunrises, had the beach to ourselves, had a wonderful time with our dogs that swam and then lounged under our tent on the beach. We had a great day exploring St. Augustine and a great afternoon shopping at the Outlet Malls. Overall, it was a wonderful week at the beach!!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Susan - Thank you so much for filling out the survey about your rental experience. We're always learning from our customers here at Vacation Rental Pros. Hope you come back for another stay soon! To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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whitesands beach house
Sue D. from Kinsman, OH recommends this property.
Stayed for 14 days in October, 2014
Great, this was our second year here and before we left we booked it again for next year!

Property Manager Response:
Response from Vacation Rental Pros
Hi Sue - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
show detailed scores

We'll be back!
Paul B. from Rockford, IL recommends this property.
Stayed for 7 days in October, 2014
This rental property should only be considered by those who love gorgeous, serene beaches, awesome sunrises, stunning sunsets, tranquility, and total relaxation. The location of this home is as perfect as it gets. It's located on a very short, dead-end street, which is directly on the beach. Other than the cars of those who reside on this short street, there is VERY little traffic. During our rental period, we were blessed with cooler weather, which allowed us to turn off the A/C and open the many sliding doors on the home. The breezes coming from both the ocean and the sound were fantastic. The master bedroom overlooks the ocean, so one can watch the sunrise right from the bedroom and hear the ocean waves all day and night if desired. Pure heaven! The screened porch right outside the master bedroom allows for the sliding doors to be open without fear of flying insects invading the perfection. This home also has a two-car garage, which we used to store our beach cabana when not in use. This allowed us to put the cabana together only once and then carry it the short distance to and from the beach each day. The only negatives concerning this home are that some of the vertical blinds do not function well, and when needed, the A/C does not cool the master bedroom to the degree that it should. The outside of the home could use some TLC, but fortunately the inside is maintained to a higher standard.

Property Manager Response:
Response from Vacation Rental Pros
Hi Paul - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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White sands beach house
Deborah L. from Marietta,, GA recommends this property.
Stayed for 7 days in September, 2014
the location was great. Cross a small road and you're on a very uncrowded beach. We enjoyed the big front deck and the back screen porch. The house itself needs some work. Outside needs painting as well as inside. Inside needs a deep cleaning. Desperately needs new window treatments. The blinds don't work properly and are falling apart.

Property Manager Response:
Response from Vacation Rental Pros
Hi Deborah - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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White Sand Beach House
Karin A. from Sunderland, Tyne and Wear recommends this property.
Stayed for 14 days in August, 2014
Once again the location is just perfect. How, we stayed here last year and noticed a distinct deterioration in the overall condition of the property. Screen broken, waste disposal broken, blinds broken, kitchen drawer broken...the entire kitchen was grubby and a little tired. The niggles we had did not detract from the holiday but I did expect more for my money.

Property Manager Response:
Response from Vacation Rental Pros
Hi Karin - Thank you so much for filling out the survey about your rental experience. We're always learning from our customers here at Vacation Rental Pros. Hope you come back for another stay soon! See you at the beach,
 
Overall Satisfacation
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rental 8/16-8/23/2014
Gina W. from Nashville, TN does not recommend this property.
Stayed for 7 days in August, 2014
The location was great and what we expected. The house, especially the outside is a disaster.Needs a lot of wood to be replaced and painted rust from nails showing everywhere.Screens in lanai hanging down as you see in abandoned houses. Railing loose and dangerous, portable grills abandoned on back deck and under the house. General clealiness at a minimum, dust under chairs and beds, dirty corners. The disposal stopped working after one day, toilet overflow last day (fortunately!) Vacuum old, dirty, useless. House needs attention from owner and gives the impression that owner is only interested in collecting rental money at this time. Toilets have a terrible odor, attempts to clean with chlorine did not help.Sliding doors impossible to open and when opened almost impossible to close. General non caring i.e. no light bulb in main bath fixure, no light bulb in master lamp and oh! those blinds or pieces of blinds, best be thrown out less aggravation for temporary residents. This house will never be on our list again after all I dont remember paying $100 a week! Almost forgot how it all started; the day before our arrival the lock system was changed and we were not notified so after trying and trying to get in under pouring rain, a diluge , we called the office and the maintenance man arrived one hour later!

Property Manager Response:
Response from Vacation Rental Pros
Hi Eliza - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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White Sand Beach House
A guest from Alpharetta, GA does not recommend this property.
Stayed for 7 days in August, 2014
Very disappointing upon checking into this home. House was filthy with dust, spiders and ticks. Trash from previous guest was overflowing outside the ONE garbage can for the home. Requested maid and pest control to come out. Maid arrived later on Sunday which required someone to stay at the home all day. AC vents were deep in black dust and soot. After Maid VACCUMED the AC filter, we found 10 new filters in the linen closet and replaced ASAP. Monday, Pest Control came out and again had to wait at the house for his arrival all day. Following his visit, he mentioned this home had not been serviced in quite sometime. Actually, Terminix left a bill in the mailbox of the home stating EXPIRED. Letter had mold on the envelope. Who knows how long this letter was in the mailbox. Tuesday morning was when we could begin enjoying the home. Please contact me regarding compensation and additional information that needs addressing at this home!

Property Manager Response:
Response from Vacation Rental Pros
Hi Joyce - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Just what we wanted!
A guest from Lantana, FL recommends this property.
Stayed for 7 days in July, 2014
We loved having a pet friendly home within an easy walk to the beach. The deck space was incredible and allowed us to enjoy meals on the deck and enjoy a cool spot in the afternoon in the screened shaded deck area .

Property Manager Response:
Response from Vacation Rental Pros
Hi Sue - Thank you so much for filling out the survey about your rental experience. We're always learning from our customers here at Vacation Rental Pros. Hope you come back for another stay soon! See you at the beach,
 
Overall Satisfacation
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Family Friendly, Pleasant and Private
A guest from Buford, GA recommends this property.
Stayed for 7 days in June, 2014
This is the second year (2013 & 2014) in a row we've stayed at this house and both times have enjoyed it. We plan to stay at it again in 2015 too! A few things that I'd like to see improved before our next stay include: (1) usable external hosing system which works on the top deck (the one there has a rusted and broken knob and can't turn it by hand without cutting oneself and there is no hose attached) for easier cleanup before entering the home, (2) improve the shading system to each window in the home (currently the plastic 3in/4in sliding blinds exist and they fall off/break easily and provide lousy shading inside from the intense sun and heat outside) and (3) upgrade the DISH package to include basic sports channel's such as ESPN. Families with young children who can walk, be aware that while this is house on a private beach there is a private street you must first cross before entering the ocean and cars drive extremely fast on this private road. Otherwise, looking forward to another stay in 2015.

Property Manager Response:
Response from Vacation Rental Pros
Hi Nathan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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May 2014
Susan G. from Sandford, FL recommends this property.
Stayed for 7 days in May, 2014
Overall, our vacation was wonderful. We love the location, but the house had numerous problems: smelly water, AC did not cool like it has in the past, DVD not connected.

Property Manager Response:
Response from Vacation Rental Pros
Hi Susan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Location and beach could not be better!
Paula S. from Jacksonville, FL recommends this property.
Stayed for 7 days in May, 2014
Our family enjoyed the week spent at the beach house very much. We had an air conditioning problem and it was taken care of right away. The decks (front and back) are wonderful. With that said, concerns and issues we had are-Garage was closed up and only entry was through the house and down a staircase. No door was on the opening with the stairs leading down. Blinds need to be replaced. Broken ones are scattered throughout the house. We had an influx of spiders. With a 16 month old baby, this was a concern. For traveling purposes, it would be nice if beach towels, chairs, crib ect.... were in the house. A rental agency was suggested for a crib. The kitchen was lacking cookie sheets and a broiler pan. All in all, the location could not be better and the privacy of the beach was wonderful!

Property Manager Response:
Response from Vacation Rental Pros
Hi Paula - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
Overall Satisfacation
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Splendid Location
Robert B. from Mercier, QC recommends this property.
Stayed for 30 days in January, 2014
This House misses love generally, bedding and entertainment area were ok, kitchen and balconies equipment needs to be replaced.Sadly we had to clean ALL windows and patio doors cause we could not see outside. Worse we needed to give the front and back balcony a good wash down because they had dog poop all over. (Why pay for cleaning?) also the kitchen table was so sticky and dirty that we had to buy and cover it with a table clothe.We had a water filtration system breakdown wich was taken care right a way (great management turn around).Besides all of the above this is a great beach house stay.Please, take care of this house.

Property Manager Response:
Response from Vacation Rental Pros
Hi Bob - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
Overall Satisfacation
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Cleanliness
Luis A F. from Miami, FL recommends this property.
Stayed for 4 days in December, 2013
Overall is was a pretty good stay, the house is comfortable, has a good location, is beautiful and cozy. But, we were very very unhappy with the cleanliness, there were dog's hair all over the patio and living room, rugs and dining table were dirty as well as some kitchen utensils. In order for us to have a pleasant stay, we had to clean first and I believe that was not the idea because we paid a good amount of money for someone else to do the cleaning part. This was very dissappointed.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jennifer - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
Overall Satisfacation
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Beach getaway!
Ann B. from Delray Beach, FL recommends this property.
Stayed for 4 days in October, 2013
Had a lovely time in Summer Haven. Lovely sunrises and sunsets and a wonderful deserted beach. Can't wait to go back!

Property Manager Response:
Response from Vacation Rental Pros
Hi Ann - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Our first day
Sue D. from Kinsman, OH recommends this property.
Stayed for 7 days in October, 2013
When we arrived at the property there was no key in the lock box.i called the emergency number and after 1 and a half hours we got a key to get in to the place. That was at 7:15 that we finally got a key after a 15 hour travel day to get there. It then took them 2 days to get us a second key.we do love the house and location but the beginning of our stay was not a good experience.

Property Manager Response:
Response from Vacation Rental Pros
Hi Sue - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Beautiful views, peaceful and away from the crowds!
Michele M. from Live Oak, FL recommends this property.
Stayed for 7 days in October, 2013
It was a little piece of heaven that swept us away from a very stressful and turbulent year. All in all, we were very pleased with our vacation home-we settled in nicely and hated leaving it. We will be re-booking for next year! Thank you so much!

Property Manager Response:
Response from Vacation Rental Pros
Hi Michele - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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I want to be compensated due to plan changes to let repairman in
Joan A. from Huntersville, NC does not recommend this property.
Stayed for 4 days in October, 2013
While I was there I found many neede repairs. Glen the maintanance man and James the cleaning man did come to the house "several" times and fixed things and cleaned things. They we both very nice and professional. However, there were so many things wrong we had to cancel plans to accomodate maintiance to enter the house. Everyday there was something else...From Porches packed with piles of dead bugs to leaks in the pipes under the sinks, door handles broken off and bathroom doors that could not lock. Light switches that did nothing, blown out light bulbs, items that were suppose to be there that were either broken or missing, For Example a burnt out coffee pot with the coils showing, that could started a fire, and no hair dryer. One of the TV's did not work but Glen did fix that cable. They did bring us these two items but then again we had to be there to get them. The bathroom faucet knob came off in my hand, a broken draw in the kitchen almost fell out and onto my foot! The fans were so noisy we couldnt sleep with them needless to say it was hot! I was tired of calling mantainance by the time the kids discovered they could not use the top bunk because the window sills were covered with bugs I told them just dont sleep there Im not calling them that is why that bed was not stripped because we never used it. Everyday we had to wait for someone to come to the house sometimes more then twice a day. The water is still leaking from the pipes in the master bedroom sink on the left so you may want to get that fixed asap! I had rented homes before and let me tell you , I would want to know if thing like this were happening in my rental and Im sure the owner of this home would want to know the same so I will be sending him a copy of this survey. I feel I should be compensated in some way for the inconvience and plan changes I had to do the whole time I was there...Other then these problems, the location was beautiful!

Property Manager Response:
Response from Vacation Rental Pros
Hi Joan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Beautiful views, quiet secluded beach
A guest from Orlando, FL recommends this property.
Stayed for 7 days in September, 2013
We loved this beach home. Only a couple of drawbacks...dead lovebugs lined the screen on the master bedroom porch. The faucet handle in master bath and dining room table leg were broken, many of the blinds on the windows were broken or not functional and the stairs leading into the home were steep (hard for my elderly mother to use). Aside from that, this home was cozy, accommodating and in a beautiful location. We really enjoyed our vacation and felt at home.

Property Manager Response:
Response from Vacation Rental Pros
Hi Marilyn - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
show detailed scores

Over all it was very comfortable and would go back.
Alexandria H. from Ocala, FL recommends this property.
Stayed for 7 days in September, 2013
The kitchwn was not really equipt with everything. No mixer only half of measuring cups. Coffee Pot heating element was rusted through which I was worried about a fire. Some of the blinds did not work. Some were longer than the others so you couldn't open them. Door handles were broken. Light bulbs burnt out in some areas of the house. When I did contact the mainteance they were there right away and fixed the problem of the smell. Would diffinelty go back.

Property Manager Response:
Response from Vacation Rental Pros
Hi Alexander - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
show detailed scores

Absolute perfection
Karin A. from Sunderland, Tyne and Wear, UK recommends this property.
Stayed for 14 days in August, 2013
If you want the perfect beach holiday in a clean and comfortable house, then this is for you! Perefct location, stunning views, what more could you want?

Property Manager Response:
Response from Vacation Rental Pros
Hi Karin - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Great location but needs maintainance
Sherri G. from Anderson, SC does not recommend this property.
Stayed for 7 days in July, 2013
Arrived on 07-20-13 and we had no water. Well pump was burned up, even too hot to touch. Husband had to turn off to prevent fire. Took 24 hours to get a new pump after notification to management. One of the Vacation Pro managers was considerably rude during a phone conversation. Also had a light burned out in stairwell. Dark conditions caused husband to fall down the stairs resulting in bruises and abrasions. Great first 24 hours! Pump was fixed but no peroxide was added to purification system so we had to purchase over 10 2.5 gallon jugs of H2O for drinking and coffee/tea making. Never did add peroxide even after notification. Kitchen utensils old and some rusty knives and flaking pots and pans. Inside kitchen drawers filthy and one drawer was off track. No grill (saw one in picture on web site). Had to purchase our own coffee maker. One there was nasty! Furniture and space was fantastic. Garage was sandy. Decks were great. Water hose needed a spray nozzle. Update some things before recommending to a friend. Second time renting from "Pros". Had a bug problem last time. I wanted a vacation not a Carnival Cruise!! $2700.00 is a lot to spend to get this poor of an experience from the "Vacation Pros". Please inspect your properties better.

Property Manager Response:
Response from Vacation Rental Pros
Hi Sherri - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great Stay....though you can't have our annual vacation week!
A guest from Bulfort, GA recommends this property.
Stayed for 7 days in June, 2013
It was a great location and very very private. The setup of the home was perfect for our family (4 kids between age 5 and 3 months). The only safety concern for our children was the stairs leading to the basement, and with a baby gate was easily mitigated. Some room for improvement: 1) bees got into the master toilet room and the only way we can figure is that they came in through one of the 3 vents leading into the master toilet room 2) need a working facet and hose on the main deck for easier rinsing 3) their is a leak in the roof that drips water into the back deck - just above the screened door to the exposed back deck area 4) the main deck porch railings are coming loose and if not addressed then will become a liability. Otherwise, an amazing place for a family vacation!

Property Manager Response:
Response from Vacation Rental Pros
Hi Nathan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Quiet and Relaxing
Thomas K. from geneva, FL recommends this property.
Stayed for 7 days in June, 2013
We have been coming here for over a decade back when the doctor had it up for rent. We love this house and its beautiful location. Rare east coast semi-private beach! Where else in Florida can you stand on the beach, and in a mile in either direction, see no one? The property has been completely redone, which was sorely needed after the hurricanes of 2004. We were very pleased with our stay and will visit again!

Property Manager Response:
Response from Vacation Rental Pros
Hi Tom - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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Great stay at White Sands Beach House
Susan G. from Sandford, FL recommends this property.
Stayed for 7 days in May, 2013
We thoroughly enjoyed our stay at White Sands this year. The weather was wonderful, the house had been updated and maintenance quickly provided us a new hose when the old one broke. All in all, it was a very memorable stay. We are looking forward to next year!

Property Manager Response:
Response from Vacation Rental Pros
Hi Susan - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
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Pretty Close to Perfect
A guest from bensalem, PA recommends this property.
Stayed for 7 days in May, 2013
The location cannot get any better. Any closer to the ocean and you'd be swimming. Actual beach access was not very convenient but easily overlooked. On 2nd day woke up to house completely covered outside by mosquetoes. Seems they do this twice a year and we picked one of them. If the screen to the lanai had been repaired, we could have still gone outside, but the missing screen allowed the bugs to fill the space. When the maintenance guy came out to fix, he also shoveled up the dead critters and from that point we were able to relax and enjoy the view from the lanai. Beds were super comfortable and the majority of the house was cleaned fairly well; the exception being too many dog hairs throughout. We ate all of our meals out but the kitchen seemed to be well-stocked for cooking. The house seems to be booked out the rest of the year or I'd be reserving for another week over the summer. We'll definitely be back for more.

Property Manager Response:
Response from Vacation Rental Pros
Hi James - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Max Relaxation
A guest from Louisville, KY recommends this property.
Stayed for 5 days in April, 2013
A wonderful getaway place. Beautiful beach, quiet and pet friendly. My labs loved running on the beach. Only drawback - no shopping anywhere near. Sunrise over the water trumps that issue every time. Would definitely come back here again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Pam - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
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Great view
Stephanie T. from Lakeland, FL recommends this property.
Stayed for 5 days in March, 2013
It was a difficult to get maintenance issues fixed----poor communication.

Property Manager Response:
Response from Vacation Rental Pros
Hi Pam - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great place to stay!
Doy D. from Toledo, OH recommends this property.
Stayed for 7 days in March, 2013
We had a fantastic stay at the White Sand Beach House in St. Augustine! The location is 's literally across the street from the ocean (woke up to ocean sounds every morning....). It's a short drive to the nearest grocery and about 20 minutes from the full action of St. Augustine. The bedrooms, esp. the master, are spacious, and the beds are comfy! The living space is also incredibly roomy. There were 5 adults, and we never felt crowded. The weather cooperated, so we were able to take advantage of the ample decks, both front and back. This would be a great home for a family with kids. The third bedroom has bunk beds, and the beach is almost private. We've already discussed visiting this wonderful home again!

Property Manager Response:
Response from Vacation Rental Pros
Hi Doy - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Relaxing vacation!
A guest from Lantana, FL recommends this property.
Stayed for 3 days in January, 2013
We loved the location. It was relaxing and beautiful. Only had 1 maintenance issue that could not get resolved - internet access.

Property Manager Response:
Response from Vacation Rental Pros
Hi Dana - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for wifi issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
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Unfortunate
Marc D. from Lutz, FL does not recommend this property.
Stayed for 7 days in October, 2012
Beautiful location, unfortunately that's where the good experience ends. Many things not maintained, window treatments not working,sliding doors don't function,appliances not working (dryer/toaster/fridge,etc.), beds and furniture rough. Maid service shows up and tries to enter before checkout time, then accuses you of not returning a key. Cleanliness was only so so, used pizza boxes left on the stairs and the stove burners smoked from spills, etc.. The icing on the cake is the fact that after several attempts no representative from the company has made any attempt to return my communications. They've sent me several invitations to rent the house again, but have not addressed my requests to contact. A full week since we rented and not one call or e-mail. We are experienced vacation home renters, and have never experienced this lack of attention to maintenance or our requests.Will not rent from this company again!

Property Manager Response:
Response from Vacation Rental Pros
Hi Marc - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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a lot of deferred maintenance and no ongoing bug control
Robert J. from Gainesville, FL does not recommend this property.
Stayed for 7 days in September, 2012
hole in MBR sheet,furniture from Goodwill rejectsection,TV controls could be used for culture studies no sanitizing in many years.Many slats in blinds missing plull cords non functioningbroken front panel in guest bath. Guests are treated more like domestic help then guest. I would never stay at any property managed by this Company again, they are cheap, cheap cheap!

Property Manager Response:
Response from Vacation Rental Pros
Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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5-Star Location, Roach Motel Condition
John C. from Charlotte, NC recommends this property.
Stayed for 7 days in August, 2012
Overall, my experience at this property was enjoyable. Can't beat the location in it's seclusion, breathtaking views and abundant wildlife all around you. Our biggest gripe however was the general state of disrepair of the property. Problems ranged from sliding doors that barely slid, room temperatures that ranged from arctic to sahara, showers that barely flowed and a TV system that defied logic (guess what you get with DISH).

Property Manager Response:
Response from Vacation Rental Pros
Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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nice property
Michael F. from Henryetta, OK recommends this property.
Stayed for 7 days in July, 2012
This property was very nice. There were a few maintenance issues that were resolved quickly. We will definitely go back!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Michael - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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MAINTENANCE NEEDED BADLY
A guest from Lawrenceville, GA does not recommend this property.
Stayed for 7 days in July, 2012
We received a phone call on our drive down stating that Maintenance wanted to do some repairs before we arrived, but didn't have enough time. Upon arrival we became immediately aware that the repairs needed would take MUCH LONGER THAN A DAY!!This work needed to have been done over the winter break, not over the 4th of July! We also had to go out and buy an inflattable bed the first night, as one of the sofabeds was broken. We also had to spend a lot of money we had not planned on spending for the kitchen, as it was the most ill-equipped kitchen we have ever stayed in (the only can-opener was electric and so rusted, it didn't even work/there were no tupperware containers/the only broom must have been bought the year the house was built/etc.)! All in all we ended up spending several hundred dollars more on this vacation than we had budgeted for, just for items for the house. The location was great, but the house was a disappointment!

Property Manager Response:
Response from Vacation Rental Pros
Hi Beth - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
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Needs TLC
Nicole M. from Palmetto Bay, FL does not recommend this property.
Stayed for 7 days in June, 2012
We would not reserve this rental again only because the home needs a lot of TLC :( Blinds in EVERY bedroom are missing and maintenance said they would come and fix and never showed up, not a vacation if you can't sleep in because of the light in the morning. Screens on porches are all torn, two TVs did not work, etc These are very simple repairs that should be taken care of...

Property Manager Response:
Response from Vacation Rental Pros
Hi Nicole - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Great Location
A guest from Tallahassee, FL does not recommend this property.
Stayed for 7 days in June, 2012
The location of the house was perfect, right on the ocean and very close to the intercoastal. The house itself however needed some work. The house needs some major mantience work as a whole. The dishwasher, washing machines, shower all worked but everything was run down. They need to do a lot of repair work and then this house would be much better. The water also tasted terrible (and I drink tap water where ever I go). We ended up having to by bottled water from the store for the week.

Property Manager Response:
Response from Vacation Rental Pros
Hi Kyra - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the water issues. The house has to bring in water to a special tank due to the location on the beach. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Paradise
Sandra T. from Miami, FL recommends this property.
Stayed for 7 days in June, 2012
My friends and I were looking for a place to just get away from everything and relax. We found it!! With the beach as basically our front yard we couldn't ask for more. Listening to waves crash, the sunset and moonrises where breathtaking and the sand utter heaven. The only thing negative that I would say was that the AC vents in the master bedroom didn't work properly so that room was a little bit hotter while the other two were really cold and the front room should have some kind of shade in the top so when the sun rises at 8:20 it doesn't hit you in the eye. But those things won't stop me from going again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Sandra - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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locks and toliets don't work
A guest from Easley, South Carolina does not recommend this property.
Stayed for 7 days in May, 2012
We had major issues with this house. One toliet flushed and smelled horrible, the other toliet took 4 tries to flush. We called and left a message and no one answered us, so we had to deal with it. The back door lock to the deck, DID NOT LOCK! It appeared to, but did not. None of the doors to the bathrooms or bedrooms worked. The decks had not been cleaned, nor the windows. I tried to call someone and it said press 1 or 2 but the numbers, DID NOT WORK! I emailed the man who was in charge, he never bothered to even answer me. The mattresses were ancient as well as the sheets, if you tried to sit up and watch tv, the top mattress would slide down. The TV's and remotes were really old and hard to work. I rewashed the towels because they smelled. This rental is in a beautiful location with great views, it really needs some work,etc. mattresses, door locks, toliets serviced. Oh and the garbage from the people before was left and animals got into it each night. It was a Chevy Chase vacation nightmare!

Property Manager Response:
Response from Vacation Rental Pros
Hi Angela - Thank you for taking the time to share this information with us. I apologize for the plumbing and kicj issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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MInor annoyances add up to week of frustration
glenda w. from blythe, GA does not recommend this property.
Stayed for 7 days in May, 2012
This house is in such disrepair that, at best it is totally frustrating for someone trying to have a relaxing vacation. At worst, it is dangerous. The front porch is filthy with ripped screen and rotting wood door sill. The back bedroom windows leak, floor covered with water after a storm, wind whistling so loud that sleep was a problem. Overhead lights, several lamps, some electric outlets, blinds, doors not functioning. Saw 2 repairmen. Neither brought tools or materials to fix anything. Nothing was repaired during our visit. Totally disgusted by end of the week.

Property Manager Response:
Response from Vacation Rental Pros
Hi Glenda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great Location. Enjoyable Vacation
A guest from Center Moriches, NY recommends this property.
Stayed for 7 days in April, 2012
I am reluctant to describe what a nice place it is, for like the Eagles sang "You call someplace paradise, kiss it good-bye".

Property Manager Response:
Response from Vacation Rental Pros
Hi John - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Clean but Run Down
A guest from St Marys, GA recommends this property.
Stayed for 6 days in April, 2012
The location of this beach house is wonderful. It is a very short walk to a lovely, almost deserted beach with crystal clear, clean water. Only a short drive from Palm Coast for groceries and restaurants. The house is ok. The house was clean and had everything you needed. However, the house is in need of some repairs on the back deck, doors, windows, paint on the outside, etc. The furnishings are all dated but functional. You can tell there have been recent attempts to update some things like the new hardwood floors. It was a very poor job of installation and it may have made it worse. I would not hesitate to stay here again it's just it could be so much better if it were some updated and repaired.

Property Manager Response:
Response from Vacation Rental Pros
Hi Wanda - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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A Fun & relaxing Vacation
Ronald P. from Adams Center, NY recommends this property.
Stayed for 7 days in January, 2012
We enjoyed our stay immensely. We lounged around the house inside & outside. Watched the sunset every evening, & come up every morning. The view was spectacular. A very enjoyable time all the way around !!

Property Manager Response:
Response from Vacation Rental Pros
Hi Ronald - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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5 Star Only for Location and View
Katherine P. from Lake Placid, Florida does not recommend this property.
Stayed for 3 days in December, 2011
The location on the beach was fantastic. Very relaxing and beautiful. The home needs much work. Front deck is a hazard, blinds fall every time you attempt to open, air blowing beneath main bathroom door, most windows filthy, the garage is scary and all of the fees are quite steep. The property owner needs to reserve at least a week for repairs and updates. Greed has obviously taken over. Stop listening to the complaints and get it done!

Property Manager Response:
Response from Vacation Rental Pros
Hi Katherine - Thank you for taking the time to share this information with us. I apologize for the maintenance and exterior window cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Beach delight
Ida L. from Hollywood, FL recommends this property.
Stayed for 4 days in December, 2011
Loved the private beach right out our door, very relaxing. 20 minute drive to Old Town, St. Augustine where we dined 2 nights. Our guests with us had to share our shower and bath tub as theirs was rusted out-ugly. And the front wood wrap around porch had a great view but the wood painted plank floors were in very bad shape. The back porch floors (for sunsets) was in better shape. We liked our 4 night stay.

Property Manager Response:
Response from Vacation Rental Pros
Hi Ida - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Nice area, great views, clean house,
Richard S. from SAFETY HARBOR, FL recommends this property.
Stayed for 7 days in December, 2011
The house was very clean inside. Typical of rental homes on the beach, the exterior could use some work (peeling paint, rust stains, etc), but that did not effect our stay whatsoever. The views from the wonderful decks are outstanding front and back, the area is very private and quiet. You can not do better for a quiet stay. There is a small road and a dune between the house and beach, but this did not effect our view our enjoyment. Check-in, check-out couldn't be easier. For what it is, I would recommend this house to a friend.

Property Manager Response:
Response from Vacation Rental Pros
Hi Richard - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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White Sand Beach House Review
Cheryl T. from Jacksonville, Florida does not recommend this property.
Stayed for 7 days in October, 2011
Check in process was relatively smooth other than fighting briefly with the lockbox. Love the location and the view from both decks (ocean and intracoastal). A rep called soon after checking in to make sure there were no immediate problems and left a contact number via voice mail. Upon arrival, a load of dirty dishes were in the dishwasher and had to be started and then put away. The deck facing the intracoastal side had numerous cobwebs/spiders that could have easily been handled with the sweep of a broom to the area but had obviously been there sometime. The ocean front deck had several boards that were warped causing pinching when walking in that area. Could not figure out why a large container of flat latex paint was sitting on the deck? The visitors also experienced splinters from the peeling paint and wood from this deck. Loved the ocean view but very disappointed that oceanfront windows/sliding glass doors could not be opened to enjoy the breeze and pleasant weather this time of year. The master bedroom has a wonderful private screened in deck that was wasted since half of the screen was in disrepair. Would have loved to keep the patio door open at night but too much debris and bugs came in through the damaged screen. Unable to get the DVD in the living room to operate after numerous attempts following instructions exactly as written. Also could not get a reception on the tv in the master bedroom again after following printed instructions near tv. Small annoyances but they affected the overall stay. Had a lovely week in this relatively remote location but would not rent this home again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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October Beach Revie
Mary B. from Dallas, Georgia recommends this property.
Stayed for 7 days in October, 2011
The location of this house was excellent and the beach was awesome. Loved the view of the ocean! It was exactly what I was looking for when I started planning this vacation. Also, I am very appreciative that we were able to bring our 2 dogs with us. Most places don't allow dogs and this was a HUGE factor when I was deciding where to spend our vacation. So thank you! As for the house, I have to be honest and say it wasn't what we expected. We did not find it as it was portrayed in the web site. Examples: Most of the blinds didn't work, the decks looked bad and there was a screw sticking up thru the front deck that my husband scraped his foot on, the deck off the master bedroom & back deck were very dirty and we did not sit out there, the windows could have been cleaned or replaced in the both front bedrooms, a good portion of a screen was torn on the master bedroom deck, there was a messed up kitchen drawer. So basically the house needs some upkeep. We realize it's a rental beach house, but we really expected the house to be in better shape. The furniture wasn't that comfortable in the living room and for a master bedroom that size, it could definately use a king size bed! Some of the kitchen utensils were rusty.The TV in master bedroom didn't work and the outside umbrella was broken. We called and reported both on Monday and then didn't hear anything until Wednesday at 8PMish when the property mgr knocked on the door. He said he's get back w/us the following day but we didn't hear back from him. I called him Thursday afternoon to tell him never mind.Overall we enjoyed the vacation because the beach was very accessible, the views were great and the property allowed dogs.Thank you,Mary & Bob Board

Property Manager Response:
Response from Vacation Rental Pros
Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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white sands stay
Robin T. from Cibolo, TX recommends this property.
Stayed for 7 days in September, 2011
The location was fantastic. The home itself needed lots of little repairs and updates. There were many bugs in the house, the main blinds did not work so there was no privacy at night. On the plus side, when there was a major problem at 1:30 in the morning, the property manager did a great job of responding.

Property Manager Response:
Response from Vacation Rental Pros
Hi Robin - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the insect and maintenance issues. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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It's all about the location
A guest from Naples, Florida recommends this property.
Stayed for 6 days in August, 2011
If you focus on the location of this property and realize that that's its biggest asset then I think you will be pleased with this home. The home needs some work, and from what I've seen from prior tenants comments, the issues are not being tended to,and for what reason I don't know why. The second bedroom's sliding glass door does not open. As in, there is a sign on it that says Don't open. Why advertise that this bedroom has access to the front deck when it doesn't? The back deck screen door needs a pull. It is a struggle to get out and watch the sunset back there, as you have to pry the door open with your hand. All of the sliding glass doors are a struggle to open. The deck needs finishing. I used some junk blankets from my car and laid them around the deck so we wouldn't splinter. There are many broken vertical blinds as well, and the louvre linen closet needs a pull. And finally, it's not fun arriving to prior tenant's garbage. While it's bagged and put in the cans by the stairs, it creates a smell and attracts the flies, and the last thing I want to see when I check into a place is someone else's trash. I don't know the solution for this as garbage pickup is only Mondays... Some major pluses are, the appliances are all near new, and again, you really can't beat the location if you are looking to be on a near secluded beach with your home being steps away from the ocean. Thankfully, that's what I'll take away from this house!

Property Manager Response:
Response from Vacation Rental Pros
Hi Renee - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the clean issues and the maintenance issues. This is not up to standards at all. I sincerely apologize again. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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not what i hoped for, for the money paid
A guest from Athens, TN does not recommend this property.
Stayed for 7 days in August, 2011
first of all everyone that works for the amount of money paid for this rental works hard!!! once we arrived there we noticed that the windows were verrry dirty. the ants were just about running us out of the place. the shades were most broken and not hanging up. furniture was in poor condition.. the master bedroom only had a full size bed.. it should have had a better quality and at least a queen size bed.. and to have rabbit ears on the t.v.?? really??? and to be a vhs player??? this was ridiculous!! the tv wouldn't even stay on!!! we even tried playing a movie and guess what??? it didn't even work!!!! and the air conditioning.. we had to buy garbage bags also.. i know we were on vacation but this was silly... and i want to know why we weren't informed prior to our arrival of the construction on the beach in front of the house... all hours of the night... we had to either climb over the humongus pipes or walk around them... we should have been given some kind of advance knowledge of this... so we could have maybe picked another location.. my son and daughter in law has rented alot of "vacation" rentals that are homes and were very surprised about the condition of this house for the amount of money we paid.. we also have been to some other rentals, wether we paid more or not, that was in better condition and we had absolutely no complaints about them.. so over all we didn't like your "vacation" home!! sorry to say we will not recommend your vacation rentals to any of our friends here

Property Manager Response:
Response from Vacation Rental Pros
Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Relaxing vacation house
A guest from Gainesville, Florida recommends this property.
Stayed for 7 days in August, 2011
We really enjoyed our stay - beautiful view. We would give it 5 stars if some maintenance was done to the house such as re-painting the deck which is chipping badly, fixing the broken blinds, and updating the main bathroom (the tub is in bad condition). Also, the AC unit is very loud when it turns on and off - loud enough to keep a light sleeper awake in the 2nd and 3rd bedroom.

Property Manager Response:
Response from Vacation Rental Pros
Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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White sands wk of 7/29/11
Carole S. from Parsippany, New Jersey does not recommend this property.
Stayed for 7 days in July, 2011
The only comment I wanted to make was that there was no question the cleaning crew did a good job for a general cleaning but the house wa in need of a thorough deep clean: kitchen cabinets were grimy, vents from the ac were black with dirt. Also. The overall upkeep of the house wasnt great: deck paint was peeling very badly, couldn t enjoy the back porch because the screens were all torn so it was full of insects. But the company was very professional in addressing any concerns.

Property Manager Response:
Response from Vacation Rental Pros
Hi Carole - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Nice place & location - needs some upkeep and a good exterminator!!
Frank F. from Peachtree City, Georgia recommends this property.
Stayed for 7 days in July, 2011
The location was excellent and the place had a nice layout. From the moment we walked in, the place was crawling with large, hairy spiders. I killed 6-10 in the week we were there along with ants, beetles, etc. Also, we didn't use the screen porches much due to how dirty they were and the spider issue. Another issue we were not told about was the Army corp of engineers were working on the beach just a few houses down (when we arrived) and made it in front of the property when we left. They were re-beaching and pulling sand / mud across which had some effect on the beach and working through the night with heavy equipment that beeped all night took its toll on sleep. It would have been nice to be warned. If anyone came in right after us, they would find the work taking place on the beach in front of the rental. Not cool and I'd be asking for a refund at that point, but we narrowly missed it. On the plus side, you couldn't beat the location.

Property Manager Response:
Response from Vacation Rental Pros
Hi Frank - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and cleaning issues. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Beautiful Place
Amy M. from Cinncinati, OH recommends this property.
Stayed for 7 days in July, 2011
We had a beautiful week at White Sands, the setting was private, quiet and the house was comfortable and clean. Jim, the property manager, made sure everything was perfect. If you want a quiet, peaceful, uncrowded beach..this is the perfect place.

Property Manager Response:
Response from Vacation Rental Pros
Hi Amy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Perfect beach location.............could use a little TLC
Adam K. from Atlanta, GA recommends this property.
Stayed for 7 days in June, 2011
The house was pretty, just like the pictures......inside and out. The beach was private with wonderful sand and refreshing waves in the water!!!! Three things, however should be fixed which would improve it immensely. 1. refinish the awful tub in the second bathroom; the rust spot looks like mud.2. Replace missing blinds in master bedroom and 2nd bedroom as sun rises and there is not shade.3. REFINISH or REPAINT the deck; it's peeling off in a terrible manner and a few boards need fixing. 4. Change out the matts in the bathroom; these minor repairs, maintenance issues would truly make this a perfect beach home.As is, I would rate it 3 1/2 out of 5 stars.

Property Manager Response:
Response from Vacation Rental Pros
Hi Adam - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great Family Vacation Rental for Ocean Front Stay
Diane S. from Palm Coast, FL recommends this property.
Stayed for 4 days in May, 2011
The home overall was great. However, the blinds did not work in the bedroom, the sliding doors were extremley difficult to open and nothing was posted about when garbage pick up was so we missed the pick up. Comforters were not clean and bath tub is rusted out. The deck needs to be replaced because there are boards that give when you press on them. The home overall is great. It just needs some maintenance. We would rent this home again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Diane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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The location is perfect. We had dolphins in front of the house nearly everyday.
Karrie M. from Colorado Springs, CO recommends this property.
Stayed for 7 days in May, 2011
The house is in somewhat of a bad condition. There were numerous door handle broken, drawers broken, couldn't open windows or some patio doors and one of the pull out sofas didn't work.

Property Manager Response:
Response from Vacation Rental Pros
Hi Karrie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. You and your family are welcome back any time.
 
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Mike D. from Jacksonville, FL recommends this property.
Stayed for 7 days in May, 2011

Property Manager Response:
Response from Vacation Rental Pros
Hi Mike - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Great location, rental company left a little to be desired
A guest from Atlanta, GA recommends this property.
Stayed for 3 days in May, 2011
This place is right on a very quiet and peaceful beach - amazing. We had two complaints with the rental company. First, the trash (including a urine-soaked mattress pad) were overflowing and not pulled to the curb when we got there, so it was smelly and we had nowhere to put our trash. When one of our group called, they asked her to take it to the curb herself. After a few more phone calls, they finally sent someone to take care of it for us. Second, it was sea turtle hatching season and the rental company didn't make it clear that we couldn't have any lights on outside, and we ended up getting a citation. Other than those things, this place was great. It had plenty of spare towels and sheets and the location was unbeatable. We enjoyed our stay.

Property Manager Response:
Response from Vacation Rental Pros
Hi Lanika - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the trash situation. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Private Beach
A guest from Titusville, FL recommends this property.
Stayed for 7 days in April, 2011
The house was perfect for our vacation of four adults and two children. Very well equipped and very clean. Enjoyed tremendously. We felt we were on a private beach. Not at all crowded, but beatiful!

Property Manager Response:
Response from Vacation Rental Pros
Hi Donna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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