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Full Kitchen
Balcony
Deck
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
River
Surfing
Swimming
Walking

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Great stay at White Sands Beach House Susan G. from Sandford, FL recommends this property. Stayed for 7 days in May, 2013 We thoroughly enjoyed our stay at White Sands this year. The weather was wonderful, the house had been updated and maintenance quickly provided us a new hose when the old one broke. All in all, it was a very memorable stay. We are looking forward to next year! Property Manager Response: Response from Vacation Rental Pros Hi Susan - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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Pretty Close to Perfect A guest from bensalem, PA recommends this property. Stayed for 7 days in May, 2013 The location cannot get any better. Any closer to the ocean and you'd be swimming. Actual beach access was not very convenient but easily overlooked. On 2nd day woke up to house completely covered outside by mosquetoes. Seems they do this twice a year and we picked one of them. If the screen to the lanai had been repaired, we could have still gone outside, but the missing screen allowed the bugs to fill the space. When the maintenance guy came out to fix, he also shoveled up the dead critters and from that point we were able to relax and enjoy the view from the lanai. Beds were super comfortable and the majority of the house was cleaned fairly well; the exception being too many dog hairs throughout. We ate all of our meals out but the kitchen seemed to be well-stocked for cooking. The house seems to be booked out the rest of the year or I'd be reserving for another week over the summer. We'll definitely be back for more. Property Manager Response: Response from Vacation Rental Pros Hi James - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Max Relaxation A guest from Louisville, KY recommends this property. Stayed for 5 days in April, 2013 A wonderful getaway place. Beautiful beach, quiet and pet friendly. My labs loved running on the beach. Only drawback - no shopping anywhere near. Sunrise over the water trumps that issue every time. Would definitely come back here again. Property Manager Response: Response from Vacation Rental Pros Hi Pam - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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Great view Stephanie T. from Lakeland, FL recommends this property. Stayed for 5 days in March, 2013 It was a difficult to get maintenance issues fixed----poor communication. Property Manager Response: Response from Vacation Rental Pros Hi Pam - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Great place to stay! Doy D. from Toledo, OH recommends this property. Stayed for 7 days in March, 2013 We had a fantastic stay at the White Sand Beach House in St. Augustine! The location is 's literally across the street from the ocean (woke up to ocean sounds every morning....). It's a short drive to the nearest grocery and about 20 minutes from the full action of St. Augustine. The bedrooms, esp. the master, are spacious, and the beds are comfy! The living space is also incredibly roomy. There were 5 adults, and we never felt crowded. The weather cooperated, so we were able to take advantage of the ample decks, both front and back. This would be a great home for a family with kids. The third bedroom has bunk beds, and the beach is almost private. We've already discussed visiting this wonderful home again! Property Manager Response: Response from Vacation Rental Pros Hi Doy - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Relaxing vacation! A guest from Lantana, FL recommends this property. Stayed for 3 days in January, 2013 We loved the location. It was relaxing and beautiful. Only had 1 maintenance issue that could not get resolved - internet access. Property Manager Response: Response from Vacation Rental Pros Hi Dana - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for wifi issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Unfortunate Marc D. from Lutz, FL does not recommend this property. Stayed for 7 days in October, 2012 Beautiful location, unfortunately that's where the good experience ends. Many things not maintained, window treatments not working,sliding doors don't function,appliances not working (dryer/toaster/fridge,etc.), beds and furniture rough. Maid service shows up and tries to enter before checkout time, then accuses you of not returning a key. Cleanliness was only so so, used pizza boxes left on the stairs and the stove burners smoked from spills, etc.. The icing on the cake is the fact that after several attempts no representative from the company has made any attempt to return my communications. They've sent me several invitations to rent the house again, but have not addressed my requests to contact. A full week since we rented and not one call or e-mail. We are experienced vacation home renters, and have never experienced this lack of attention to maintenance or our requests.Will not rent from this company again! Property Manager Response: Response from Vacation Rental Pros Hi Marc - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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a lot of deferred maintenance and no ongoing bug control Robert J. from Gainesville, FL does not recommend this property. Stayed for 7 days in September, 2012 hole in MBR sheet,furniture from Goodwill rejectsection,TV controls could be used for culture studies no sanitizing in many years.Many slats in blinds missing plull cords non functioningbroken front panel in guest bath. Guests are treated more like domestic help then guest. I would never stay at any property managed by this Company again, they are cheap, cheap cheap! Property Manager Response: Response from Vacation Rental Pros Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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5-Star Location, Roach Motel Condition John C. from Charlotte, NC recommends this property. Stayed for 7 days in August, 2012 Overall, my experience at this property was enjoyable. Can't beat the location in it's seclusion, breathtaking views and abundant wildlife all around you. Our biggest gripe however was the general state of disrepair of the property. Problems ranged from sliding doors that barely slid, room temperatures that ranged from arctic to sahara, showers that barely flowed and a TV system that defied logic (guess what you get with DISH). Property Manager Response: Response from Vacation Rental Pros Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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nice property Michael F. from Henryetta, OK recommends this property. Stayed for 7 days in July, 2012 This property was very nice. There were a few maintenance issues that were resolved quickly. We will definitely go back!! Property Manager Response: Response from Vacation Rental Pros Hi Michael - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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MAINTENANCE NEEDED BADLY A guest from Lawrenceville, GA does not recommend this property. Stayed for 7 days in July, 2012 We received a phone call on our drive down stating that Maintenance wanted to do some repairs before we arrived, but didn't have enough time. Upon arrival we became immediately aware that the repairs needed would take MUCH LONGER THAN A DAY!!This work needed to have been done over the winter break, not over the 4th of July! We also had to go out and buy an inflattable bed the first night, as one of the sofabeds was broken. We also had to spend a lot of money we had not planned on spending for the kitchen, as it was the most ill-equipped kitchen we have ever stayed in (the only can-opener was electric and so rusted, it didn't even work/there were no tupperware containers/the only broom must have been bought the year the house was built/etc.)! All in all we ended up spending several hundred dollars more on this vacation than we had budgeted for, just for items for the house. The location was great, but the house was a disappointment! Property Manager Response: Response from Vacation Rental Pros Hi Beth - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Needs TLC Nicole M. from Palmetto Bay, FL does not recommend this property. Stayed for 7 days in June, 2012 We would not reserve this rental again only because the home needs a lot of TLC :( Blinds in EVERY bedroom are missing and maintenance said they would come and fix and never showed up, not a vacation if you can't sleep in because of the light in the morning. Screens on porches are all torn, two TVs did not work, etc These are very simple repairs that should be taken care of... Property Manager Response: Response from Vacation Rental Pros Hi Nicole - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Great Location A guest from Tallahassee, FL does not recommend this property. Stayed for 7 days in June, 2012 The location of the house was perfect, right on the ocean and very close to the intercoastal. The house itself however needed some work. The house needs some major mantience work as a whole. The dishwasher, washing machines, shower all worked but everything was run down. They need to do a lot of repair work and then this house would be much better. The water also tasted terrible (and I drink tap water where ever I go). We ended up having to by bottled water from the store for the week. Property Manager Response: Response from Vacation Rental Pros Hi Kyra - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the water issues. The house has to bring in water to a special tank due to the location on the beach. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Paradise Sandra T. from Miami, FL recommends this property. Stayed for 7 days in June, 2012 My friends and I were looking for a place to just get away from everything and relax. We found it!! With the beach as basically our front yard we couldn't ask for more. Listening to waves crash, the sunset and moonrises where breathtaking and the sand utter heaven. The only thing negative that I would say was that the AC vents in the master bedroom didn't work properly so that room was a little bit hotter while the other two were really cold and the front room should have some kind of shade in the top so when the sun rises at 8:20 it doesn't hit you in the eye. But those things won't stop me from going again. Property Manager Response: Response from Vacation Rental Pros Hi Sandra - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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locks and toliets don't work A guest from Easley, South Carolina does not recommend this property. Stayed for 7 days in May, 2012 We had major issues with this house. One toliet flushed and smelled horrible, the other toliet took 4 tries to flush. We called and left a message and no one answered us, so we had to deal with it. The back door lock to the deck, DID NOT LOCK! It appeared to, but did not. None of the doors to the bathrooms or bedrooms worked. The decks had not been cleaned, nor the windows. I tried to call someone and it said press 1 or 2 but the numbers, DID NOT WORK! I emailed the man who was in charge, he never bothered to even answer me. The mattresses were ancient as well as the sheets, if you tried to sit up and watch tv, the top mattress would slide down. The TV's and remotes were really old and hard to work. I rewashed the towels because they smelled. This rental is in a beautiful location with great views, it really needs some work,etc. mattresses, door locks, toliets serviced. Oh and the garbage from the people before was left and animals got into it each night. It was a Chevy Chase vacation nightmare! Property Manager Response: Response from Vacation Rental Pros Hi Angela - Thank you for taking the time to share this information with us. I apologize for the plumbing and kicj issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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MInor annoyances add up to week of frustration glenda w. from blythe, GA does not recommend this property. Stayed for 7 days in May, 2012 This house is in such disrepair that, at best it is totally frustrating for someone trying to have a relaxing vacation. At worst, it is dangerous. The front porch is filthy with ripped screen and rotting wood door sill. The back bedroom windows leak, floor covered with water after a storm, wind whistling so loud that sleep was a problem. Overhead lights, several lamps, some electric outlets, blinds, doors not functioning. Saw 2 repairmen. Neither brought tools or materials to fix anything. Nothing was repaired during our visit. Totally disgusted by end of the week. Property Manager Response: Response from Vacation Rental Pros Hi Glenda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Great Location. Enjoyable Vacation A guest from Center Moriches, NY recommends this property. Stayed for 7 days in April, 2012 I am reluctant to describe what a nice place it is, for like the Eagles sang "You call someplace paradise, kiss it good-bye". Property Manager Response: Response from Vacation Rental Pros Hi John - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Clean but Run Down A guest from St Marys, GA recommends this property. Stayed for 6 days in April, 2012 The location of this beach house is wonderful. It is a very short walk to a lovely, almost deserted beach with crystal clear, clean water. Only a short drive from Palm Coast for groceries and restaurants. The house is ok. The house was clean and had everything you needed. However, the house is in need of some repairs on the back deck, doors, windows, paint on the outside, etc. The furnishings are all dated but functional. You can tell there have been recent attempts to update some things like the new hardwood floors. It was a very poor job of installation and it may have made it worse. I would not hesitate to stay here again it's just it could be so much better if it were some updated and repaired. Property Manager Response: Response from Vacation Rental Pros Hi Wanda - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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A Fun & relaxing Vacation Ronald P. from Adams Center, NY recommends this property. Stayed for 7 days in January, 2012 We enjoyed our stay immensely. We lounged around the house inside & outside. Watched the sunset every evening, & come up every morning. The view was spectacular. A very enjoyable time all the way around !! Property Manager Response: Response from Vacation Rental Pros Hi Ronald - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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5 Star Only for Location and View Katherine P. from Lake Placid, Florida does not recommend this property. Stayed for 3 days in December, 2011 The location on the beach was fantastic. Very relaxing and beautiful. The home needs much work. Front deck is a hazard, blinds fall every time you attempt to open, air blowing beneath main bathroom door, most windows filthy, the garage is scary and all of the fees are quite steep. The property owner needs to reserve at least a week for repairs and updates. Greed has obviously taken over. Stop listening to the complaints and get it done! Property Manager Response: Response from Vacation Rental Pros Hi Katherine - Thank you for taking the time to share this information with us. I apologize for the maintenance and exterior window cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Beach delight Ida L. from Hollywood, FL recommends this property. Stayed for 4 days in December, 2011 Loved the private beach right out our door, very relaxing. 20 minute drive to Old Town, St. Augustine where we dined 2 nights. Our guests with us had to share our shower and bath tub as theirs was rusted out-ugly. And the front wood wrap around porch had a great view but the wood painted plank floors were in very bad shape. The back porch floors (for sunsets) was in better shape. We liked our 4 night stay. Property Manager Response: Response from Vacation Rental Pros Hi Ida - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Nice area, great views, clean house, Richard S. from SAFETY HARBOR, FL recommends this property. Stayed for 7 days in December, 2011 The house was very clean inside. Typical of rental homes on the beach, the exterior could use some work (peeling paint, rust stains, etc), but that did not effect our stay whatsoever. The views from the wonderful decks are outstanding front and back, the area is very private and quiet. You can not do better for a quiet stay. There is a small road and a dune between the house and beach, but this did not effect our view our enjoyment. Check-in, check-out couldn't be easier. For what it is, I would recommend this house to a friend. Property Manager Response: Response from Vacation Rental Pros Hi Richard - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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White Sand Beach House Review Cheryl T. from Jacksonville, Florida does not recommend this property. Stayed for 7 days in October, 2011 Check in process was relatively smooth other than fighting briefly with the lockbox. Love the location and the view from both decks (ocean and intracoastal). A rep called soon after checking in to make sure there were no immediate problems and left a contact number via voice mail. Upon arrival, a load of dirty dishes were in the dishwasher and had to be started and then put away. The deck facing the intracoastal side had numerous cobwebs/spiders that could have easily been handled with the sweep of a broom to the area but had obviously been there sometime. The ocean front deck had several boards that were warped causing pinching when walking in that area. Could not figure out why a large container of flat latex paint was sitting on the deck? The visitors also experienced splinters from the peeling paint and wood from this deck. Loved the ocean view but very disappointed that oceanfront windows/sliding glass doors could not be opened to enjoy the breeze and pleasant weather this time of year. The master bedroom has a wonderful private screened in deck that was wasted since half of the screen was in disrepair. Would have loved to keep the patio door open at night but too much debris and bugs came in through the damaged screen. Unable to get the DVD in the living room to operate after numerous attempts following instructions exactly as written. Also could not get a reception on the tv in the master bedroom again after following printed instructions near tv. Small annoyances but they affected the overall stay. Had a lovely week in this relatively remote location but would not rent this home again. Property Manager Response: Response from Vacation Rental Pros Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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October Beach Revie Mary B. from Dallas, Georgia recommends this property. Stayed for 7 days in October, 2011 The location of this house was excellent and the beach was awesome. Loved the view of the ocean! It was exactly what I was looking for when I started planning this vacation. Also, I am very appreciative that we were able to bring our 2 dogs with us. Most places don't allow dogs and this was a HUGE factor when I was deciding where to spend our vacation. So thank you! As for the house, I have to be honest and say it wasn't what we expected. We did not find it as it was portrayed in the web site. Examples: Most of the blinds didn't work, the decks looked bad and there was a screw sticking up thru the front deck that my husband scraped his foot on, the deck off the master bedroom & back deck were very dirty and we did not sit out there, the windows could have been cleaned or replaced in the both front bedrooms, a good portion of a screen was torn on the master bedroom deck, there was a messed up kitchen drawer. So basically the house needs some upkeep. We realize it's a rental beach house, but we really expected the house to be in better shape. The furniture wasn't that comfortable in the living room and for a master bedroom that size, it could definately use a king size bed! Some of the kitchen utensils were rusty.The TV in master bedroom didn't work and the outside umbrella was broken. We called and reported both on Monday and then didn't hear anything until Wednesday at 8PMish when the property mgr knocked on the door. He said he's get back w/us the following day but we didn't hear back from him. I called him Thursday afternoon to tell him never mind.Overall we enjoyed the vacation because the beach was very accessible, the views were great and the property allowed dogs.Thank you,Mary & Bob Board Property Manager Response: Response from Vacation Rental Pros Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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white sands stay Robin T. from Cibolo, TX recommends this property. Stayed for 7 days in September, 2011 The location was fantastic. The home itself needed lots of little repairs and updates. There were many bugs in the house, the main blinds did not work so there was no privacy at night. On the plus side, when there was a major problem at 1:30 in the morning, the property manager did a great job of responding. Property Manager Response: Response from Vacation Rental Pros Hi Robin - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the insect and maintenance issues. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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It's all about the location A guest from Naples, Florida recommends this property. Stayed for 6 days in August, 2011 If you focus on the location of this property and realize that that's its biggest asset then I think you will be pleased with this home. The home needs some work, and from what I've seen from prior tenants comments, the issues are not being tended to,and for what reason I don't know why. The second bedroom's sliding glass door does not open. As in, there is a sign on it that says Don't open. Why advertise that this bedroom has access to the front deck when it doesn't? The back deck screen door needs a pull. It is a struggle to get out and watch the sunset back there, as you have to pry the door open with your hand. All of the sliding glass doors are a struggle to open. The deck needs finishing. I used some junk blankets from my car and laid them around the deck so we wouldn't splinter. There are many broken vertical blinds as well, and the louvre linen closet needs a pull. And finally, it's not fun arriving to prior tenant's garbage. While it's bagged and put in the cans by the stairs, it creates a smell and attracts the flies, and the last thing I want to see when I check into a place is someone else's trash. I don't know the solution for this as garbage pickup is only Mondays... Some major pluses are, the appliances are all near new, and again, you really can't beat the location if you are looking to be on a near secluded beach with your home being steps away from the ocean. Thankfully, that's what I'll take away from this house! Property Manager Response: Response from Vacation Rental Pros Hi Renee - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the clean issues and the maintenance issues. This is not up to standards at all. I sincerely apologize again. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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not what i hoped for, for the money paid A guest from Athens, TN does not recommend this property. Stayed for 7 days in August, 2011 first of all everyone that works for the amount of money paid for this rental works hard!!! once we arrived there we noticed that the windows were verrry dirty. the ants were just about running us out of the place. the shades were most broken and not hanging up. furniture was in poor condition.. the master bedroom only had a full size bed.. it should have had a better quality and at least a queen size bed.. and to have rabbit ears on the t.v.?? really??? and to be a vhs player??? this was ridiculous!! the tv wouldn't even stay on!!! we even tried playing a movie and guess what??? it didn't even work!!!! and the air conditioning.. we had to buy garbage bags also.. i know we were on vacation but this was silly... and i want to know why we weren't informed prior to our arrival of the construction on the beach in front of the house... all hours of the night... we had to either climb over the humongus pipes or walk around them... we should have been given some kind of advance knowledge of this... so we could have maybe picked another location.. my son and daughter in law has rented alot of "vacation" rentals that are homes and were very surprised about the condition of this house for the amount of money we paid.. we also have been to some other rentals, wether we paid more or not, that was in better condition and we had absolutely no complaints about them.. so over all we didn't like your "vacation" home!! sorry to say we will not recommend your vacation rentals to any of our friends here Property Manager Response: Response from Vacation Rental Pros Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Relaxing vacation house A guest from Gainesville, Florida recommends this property. Stayed for 7 days in August, 2011 We really enjoyed our stay - beautiful view. We would give it 5 stars if some maintenance was done to the house such as re-painting the deck which is chipping badly, fixing the broken blinds, and updating the main bathroom (the tub is in bad condition). Also, the AC unit is very loud when it turns on and off - loud enough to keep a light sleeper awake in the 2nd and 3rd bedroom. Property Manager Response: Response from Vacation Rental Pros Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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White sands wk of 7/29/11 Carole S. from Parsippany, New Jersey does not recommend this property. Stayed for 7 days in July, 2011 The only comment I wanted to make was that there was no question the cleaning crew did a good job for a general cleaning but the house wa in need of a thorough deep clean: kitchen cabinets were grimy, vents from the ac were black with dirt. Also. The overall upkeep of the house wasnt great: deck paint was peeling very badly, couldn t enjoy the back porch because the screens were all torn so it was full of insects. But the company was very professional in addressing any concerns. Property Manager Response: Response from Vacation Rental Pros Hi Carole - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Nice place & location - needs some upkeep and a good exterminator!! Frank F. from Peachtree City, Georgia recommends this property. Stayed for 7 days in July, 2011 The location was excellent and the place had a nice layout. From the moment we walked in, the place was crawling with large, hairy spiders. I killed 6-10 in the week we were there along with ants, beetles, etc. Also, we didn't use the screen porches much due to how dirty they were and the spider issue. Another issue we were not told about was the Army corp of engineers were working on the beach just a few houses down (when we arrived) and made it in front of the property when we left. They were re-beaching and pulling sand / mud across which had some effect on the beach and working through the night with heavy equipment that beeped all night took its toll on sleep. It would have been nice to be warned. If anyone came in right after us, they would find the work taking place on the beach in front of the rental. Not cool and I'd be asking for a refund at that point, but we narrowly missed it. On the plus side, you couldn't beat the location. Property Manager Response: Response from Vacation Rental Pros Hi Frank - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and cleaning issues. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Beautiful Place Amy M. from Cinncinati, OH recommends this property. Stayed for 7 days in July, 2011 We had a beautiful week at White Sands, the setting was private, quiet and the house was comfortable and clean. Jim, the property manager, made sure everything was perfect. If you want a quiet, peaceful, uncrowded beach..this is the perfect place. Property Manager Response: Response from Vacation Rental Pros Hi Amy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Perfect beach location.............could use a little TLC Adam K. from Atlanta, GA recommends this property. Stayed for 7 days in June, 2011 The house was pretty, just like the pictures......inside and out. The beach was private with wonderful sand and refreshing waves in the water!!!! Three things, however should be fixed which would improve it immensely. 1. refinish the awful tub in the second bathroom; the rust spot looks like mud.2. Replace missing blinds in master bedroom and 2nd bedroom as sun rises and there is not shade.3. REFINISH or REPAINT the deck; it's peeling off in a terrible manner and a few boards need fixing. 4. Change out the matts in the bathroom; these minor repairs, maintenance issues would truly make this a perfect beach home.As is, I would rate it 3 1/2 out of 5 stars. Property Manager Response: Response from Vacation Rental Pros Hi Adam - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Great Family Vacation Rental for Ocean Front Stay Diane S. from Palm Coast, FL recommends this property. Stayed for 4 days in May, 2011 The home overall was great. However, the blinds did not work in the bedroom, the sliding doors were extremley difficult to open and nothing was posted about when garbage pick up was so we missed the pick up. Comforters were not clean and bath tub is rusted out. The deck needs to be replaced because there are boards that give when you press on them. The home overall is great. It just needs some maintenance. We would rent this home again. Property Manager Response: Response from Vacation Rental Pros Hi Diane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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The location is perfect. We had dolphins in front of the house nearly everyday. Karrie M. from Colorado Springs, CO recommends this property. Stayed for 7 days in May, 2011 The house is in somewhat of a bad condition. There were numerous door handle broken, drawers broken, couldn't open windows or some patio doors and one of the pull out sofas didn't work. Property Manager Response: Response from Vacation Rental Pros Hi Karrie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. You and your family are welcome back any time. |
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Mike D. from Jacksonville, FL recommends this property.
Stayed for 7 days in May, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Mike - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Great location, rental company left a little to be desired A guest from Atlanta, GA recommends this property. Stayed for 3 days in May, 2011 This place is right on a very quiet and peaceful beach - amazing. We had two complaints with the rental company. First, the trash (including a urine-soaked mattress pad) were overflowing and not pulled to the curb when we got there, so it was smelly and we had nowhere to put our trash. When one of our group called, they asked her to take it to the curb herself. After a few more phone calls, they finally sent someone to take care of it for us. Second, it was sea turtle hatching season and the rental company didn't make it clear that we couldn't have any lights on outside, and we ended up getting a citation. Other than those things, this place was great. It had plenty of spare towels and sheets and the location was unbeatable. We enjoyed our stay. Property Manager Response: Response from Vacation Rental Pros Hi Lanika - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the trash situation. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Private Beach A guest from Titusville, FL recommends this property. Stayed for 7 days in April, 2011 The house was perfect for our vacation of four adults and two children. Very well equipped and very clean. Enjoyed tremendously. We felt we were on a private beach. Not at all crowded, but beatiful! Property Manager Response: Response from Vacation Rental Pros Hi Donna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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