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Jacuzzi
High-Speed Internet
Balcony
Games
Blender
Coffee Maker
DVD Player
Microwave
Refrigerator
Toaster
Satellite TV or Cable TV
Golf
Skiing
River

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Lone eagle review Patrick Z. from Houston, TX recommends this property. Stayed for 4 days in May, 2013 Great place, exactly what I wanted. |
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Great lcation Jacob M. from Denton, TX recommends this property. Stayed for 4 days in February, 2013 So easy to book and the best place to stay in keystone! Only true ski in ski out by the gondola. Property Manager Response: Response from Summit County Mountain Retreats Thank you for staying with Summit County Mountain Retreats! |
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Wouldn't Stay Anywhere Else A guest from Naples, FL recommends this property. Stayed for 5 days in February, 2013 The condo?s location is ideal because it provides easy access to the buildings amenities. It is on the first floor wing that houses the ski lockers, gym and pool. One might think this would make for a noisy atmosphere, but it is actually very quiet because it is at the end of the hall. The building only has one elevator and the wait time can be lengthy. Fortunately the stairs for the garage and other floors is directly across the hall. This proved helpful when loading and unloading the car.The condo was equipped with everything and very clean. There is plenty of closet space and a large kitchen table. Our one gripe is that the beds were hard and uncomfortable.The village of Keystone is just past the ski lift and has everything you would want, i.e. restaurants, general store, ski rentals and shopping. The only time we used our car is for trips to the grocery store. Lastly, you can not beat the ski in ski out access. This in itself is worth every penny. Property Manager Response: Response from Summit County Mountain Retreats Thank you for staying with Summit County Mountain Retreats! |
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Great location- comfy luxury! A guest from Greensboro, GA recommends this property. Stayed for 3 days in January, 2013 Great location- loved the firepit to watch skiers ! Quiet and nicely done! |
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Fantastic! A guest from Ponte Vedra Beach, FL recommends this property. Stayed for 3 days in January, 2013 This location is fantastic! The property is in the perfect location. The unit was so convenient - just down the hallway from the locker rooms. It suited our family of 4 very well to have 2 twin beds (no kids having to touch each other and fit over cover)s, a nice king size bed, large flat screen TV, jacuzzi bathtub. Everything about the property and unit was perfect! They even have a fire pit always going and coffee and hot chocolate at the property. We felt so spoiled! Keystone was a terrific place to ski. I would definitely rent this exact same unit again. Thank you to the property management and owners. Property Manager Response: Response from Summit County Mountain Retreats Thank you for staying with Summit County Mountain Retreats. We read every guest review and it really makes us feel like we are doing something good when our guests have such a great time! |
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Definately Worth Staying At Kevin W. from Edmond, OK recommends this property. Stayed for 4 days in January, 2013 Great location with respect to the amenities of the lodge and ski slope itself since the unit was located on the first floor. Unit itself was very nice. Property Manager Response: Response from Summit County Mountain Retreats Thank you for staying with us! |
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Fabulous building Julie B. from Indian Shores, FL recommends this property. Stayed for 5 days in November, 2012 Loved this location! Condo was very nice too! Newer modern furniture. Huge flat screen TV. First floor condo was very convenient to use stairs rather than elevator. |
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Great location in Keystone! A guest from Denver, CO recommends this property. Stayed for 2 days in November, 2012 This is a fantastic unit if you are skiing in Keystone as it is right on the slope and takes just a minute to walk to the lift or village. The unit has some helpful features for kids (vinyl dining chairs, movable coffee table/stools open up the living room for playing, a set of plastic dishes). If you want easy living for your ski vacation, this is the place! Now if they could just stock the kitchen with an knife that actually cuts... |
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Colorado First Darlene R. from Londard, IL recommends this property. Stayed for 5 days in October, 2012 Very nice, this condo made out first trip to Colorado very comfortable and we will definately be back!!! Everything was excellent in the condo! One small thing I would change is that TV system, people are on vacation getaway from electronics and that is the last thing you want to trouble shoot is 5 or 6 remotes and we couldn't get the big tv in living room to work, make it simple. Property Manager Response: Response from Summit County Mountain Retreats Thank you for the feedback on the TV. We will work on simplifing |
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Wanted to SKI! A guest from Denver, CO recommends this property. Stayed for 2 days in September, 2012 I can't wait to come back and use the ski in/ski out.... it looks so COOL! Awesome condo. Very clean. Close oh so close to the gondola, we are so sad we could not ski right now. Loved the whirlpool tubs and the home entertainment system. Thanks! |
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Lone Eagle 3009 Amy H. from Pinckney, MI recommends this property. Stayed for 2 days in August, 2012 The unit was great -- spacious and comfortable for our family of 4. Very few people were staying in the building while we were there in late August, so we had the place nearly to ourselves. Peaceful. The pool is on the small side, but very few people used it while we were there. Community spaces (outside patio w/ firepit & gas grill, "den", 2nd floor "lobby" with large stone fireplace) are inviting and very attractive. We've stayed at many different places in the River Run area at Keystone over the years and have liked many, but this building/unit was the nicest. |
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Our vacation in Keystone. Kamela B. from Dunlap, IA recommends this property. Stayed for 4 days in July, 2012 We had a wonderful time. |
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Another Great Stay At Lone Eagle A guest from Highlands Ranch, CO recommends this property. Stayed for 6 days in July, 2012 We love Lone Eagle, and we have stayed in several of the rental condos there. The only problem with this one was the shower temperature in the master bedroom - boiling hot or freezing cold, no in between. We called maintenance, and they came, but said that happens when "janitor leaves sink running downstairs." We explained it had been going on for days, but the maintenance guy left and never came back. Other than that we loved the condo, loved the location, had a fantastic stay. Property Manager Response: Response from Summit County Mountain Retreats Thank you for staying with us. We are sorry you had a problem with the water. We are also sorry that you were given an incorrect excuse. It is our job to fix these problem and not to blame them on others. This maintenance person has been terminated due to several similar issues. The shower has now been properly inspected and it was determined that the mixing valve was worn out. It has been replaced and the shower now functions properly. Thank you for your feedback. It helps us understand and respond to our guests needs better. |
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Fun day away A guest from Aurora, CO recommends this property. Stayed for 1 days in July, 2012 Wonderful location, amenities, a little dusty in places. Property Manager Response: Response from Summit County Mountain Retreats We are glad you enjoyed your stay. Dust is a constant battle in the near 0% humidity. |
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Check in worst ever A guest from , IL recommends this property. Stayed for 2 days in June, 2012 I'd recommend the property but will steer clear of Summit County Mountain Retreats. We were instructed by your staff toPick up keys in a lockbox inthe property. It took us forever to find the lock ox location. Once we found it, there was no lockbo for our unit. We had a party to attend and had to get ready at someFriends apartment. We called and the desk informed us that they had given us the wrong directions. Your office closed during the party and we had to call maintenance to get keys after hours. After all that, the keys didn't work. We had to call again to get someone to come out. All this time my grandmother, who recently had a stroke, suffered to stay awake in the lobby. Terrible experience. I will pay attention from now on who the broker is, and I will avoid tou at all opportunity. Property Manager Response: Response from Summit County Mountain Retreats We are sorry for your frustration. We provide documentation in multiple places and in multiple instances throughout the booking process. The lockbox is located in our 24 hour lobby (as stated in all directios). All guests are given the EXACT same directions, using the EXACT same procedures. I make every effort to make our instructions clear. In the unlikely event a guest has trouble with anything, we maintain office hours 7 days a week and have a 24 emergency call service. All this information is stated on every communication with guests. It is our goal for guests to have a plesant and enjoyable stay. |
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This is how to do a ski trip! Paul D. from Peoria, IL recommends this property. Stayed for 3 days in March, 2012 This place is about 250 feet uphill from the base of River Run Gondola, on the best mountain in the resort. We NEVER walked in our boots; we would just ski down to the gondola, and at the end of the day or at lunch, ski into the condo building. The hot tub and pool are on the mountain side, so after a great day of skiing, sipping a bloody mary by the pool (right down the hall from the room) and watching the skiers was amazing. There are free curbside shuttles to anywhere in town. The condo and the building were immaculate. One of the shuttle drivers who dropped us off there after dinner did not even want to drive that far up the mountain, telling us there are no condos there. When we got to the Lone Eagle building, he nearly had a stroke about not even realizing that anybody could literally stay on the mountain. The snow was a little dicey, with the lack of precip this year and the warm temps, but we will give the good people at Lone Eagle a break on the weather. Heck, the down side was that we skied in windbreakers and walked around town in shorts. Beat that in mid March! On a scale of one to ten, forget the numbers and just book the darned room. You'll never regret it. |
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jan29-Feb3 David J. from Bowling Green, KY recommends this property. Stayed for 4 days in January, 2012 Great stay at Lone Eagle property once again. The main TV is way outdated and should be scrapped for a new flat screen...We pay over $400 a night buy a new tv!!! Property was in good shape. Hate that the lift doesn't run during weekdays and you have to go all the way to the gondola. Overall it was all really nice if the TV was replaced would have been excellent. Property Manager Response: Response from Summit County Mountain Retreats The owners intend to upgrade the TV very soon |
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Average stay at an above average place. Mona A. from Cummings, GA recommends this property. Stayed for 4 days in January, 2012 We have been staying here since the building was built. This trip we were disappointed as the unit was very dirty when we arrived. There was food and wrappers under the couch and the unit did not feel very clean. Also, the hot tub and sauna was broken part of the stay. We love the location and it is our favorite place to stay but this was not our usual experience. Property Manager Response: Response from Summit County Mountain Retreats We are very sorry the condo was not cleaned up to standards. Please accept our aplogizes. Unforturnately, we do not have control over the building amenities, but we certainly understand how frustrating it is to not have a working hot tub. |
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Ski in, ski out Tim C. from Lincoln, NE recommends this property. Stayed for 4 days in December, 2011 Very convienent to the village, clean, excellent location, master bedroom is excellent, so is the kitchen, living room, beds in 2nd bedroom a little small and uncomfortable. Would highly recommend! |
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Good, but maintenance problems A guest from Aurora, CO recommends this property. Stayed for 2 days in December, 2011 Great location, truly ski-in/ski-out. Unfortunately the elevator wasn't working which was a significant problem upon our arrival. They fixed it two days later. The hot-tub wasn't working either. The room and facilities were good. If you want to ski this is the place. |
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Keystone A guest from Cashiers, NC recommends this property. Stayed for 6 days in December, 2011 Great condo in a great location. We found that the unit was lacking in some basic necessities such as spices, condiments, etc that you normally find in a rental. |
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Superior Service!! A guest from Sachse, TX recommends this property. Stayed for 3 days in July, 2011 Summit County Mountain Retreats saved our vacation! After arriving in Keystone and being completely disappointed in the condo we received from a company that books from a "pool", we were desperate to find quality accomodations. We found SCMR online and called them direct. They were so knowledgeable, helpful, professional and even stayed late getting us booked into a new condo. The condo was exactly as it was portrayed in the online photos. It was beautiful, spotless and had all the comforts of home. I can't say enough good things about our experience with everyone at Summit County Mountain Retreats. We will definitely book through them in the future and recommend them wholeheartedly! |
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No Stone Unturned Bill M. from Grand Rapids, MI recommends this property. Stayed for 3 days in April, 2011 This place has everything a skier or snowboarder could ever want -- basically and ski-in, ski-out location next to the slopes (and very close to a major Gondola lift), ski/snowboard lockers on the main floor (with heat tubes for your boots and gloves in the lockers), and beautiful surroundings. Building has heated underground parking and a back patio (facing the slopes) with a gas fire pit, heated (outdoor) swimming pool and waterfall hot tub. Plus, Keystone's River Run shopping and restaurant village is a short walk as well (or drive if you don't like walking in a little snow). Truly an extraordinary place!! Only negatives, which aren't very negative are TV's are a little dated, no Wifi for computers (though they have an ethernet cable that has fast internet connections) and the master bedroom mattress is very firm (that's a preference thing, not really a negative). All that aside, it is the best place to stay in Keystone by far! Property Manager Response: Response from Summit County Mountain Retreats Hey Bill,What a great review and we love your honesty and fairness. We will certainly pass on your comments to the owner. We agree that it is pretty close to time to upgrade the audio/visual components and with the owners agreement this should be done soon. |
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Lone Eagle - 3009 A guest from Fayetteville, AR recommends this property. Stayed for 4 days in March, 2011 Location and ease to mountain was the best part of this property. The layout of our unit as a bit odd and made spaces awkward. I recommend moving the twin beds to another wall or the master bed to another wall. Dinning room chairs were falling apart, the toaster was broken and kitchen utensils were poorly stocked -- could use new knifes and cooking spoons. Add more hooks in the bathrooms for towels. Nice heated garage. Overall the enire unit feels a bit stale and needs an overall......but the location is great and would stay there again. Property Manager Response: Response from Summit County Mountain Retreats Jenni,Thank you for staying with us. We will pass on your comments about the furniture. We will also evaluate which kitchen items need to be replaced and get that taken care of ASAP. We do provide 7 day a week service. When you stay with us in the future, please do not hesitate to call us if you have any issues. Most things like kitchen supplies can be taken care of within an hour or two. You would be surprised what disappears out of a condo. We do a full inventory of each condo every six months and sometimes we are shocked to find bare cubbords that were full a few months earlier. Why do people want to take pots and pans home? This will be one of the first questions I ask God when I see him :-) |
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A guest from Tulsa, OK recommends this property.
Stayed for 4 days in March, 2011 Wonderful location. Loved the fire pit. Only complaint was that kitchen was not well stocked for cooking. Bowls were plastic and not enough plates as well as cooking utensils (1 knife?) or silverware. |
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Great location A guest from Beverly Hills, MI recommends this property. Stayed for 5 days in February, 2011 This is a great location - super easy ski-in / ski-out. The condo is clean and spacious - plenty of room for a family. The only issue we had was they used a flat sheet as the bottom sheet on the bed and no matress pad. The flat sheet wasn't large enough to stay tucked in flat so it was rather uncomfortable to sleep on. |
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A guest from Gadsden, TN recommends this property.
Stayed for 4 days in February, 2011 |
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Reviewed by: Dan D. recommends this property.
Stayed for 3 days in January, 2011 GREAT LOCATION. WOULD RENT AT LONE EAGLE AGAIN. Property Manager Response: Response from Summit County Mountain Retreats Dan,Thank you for choosing our condo. We think Lone Eagle is a special place as well. We look forward to seeing you again on your next visit to Keystone. |
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MAGNIFICENT HOLIDAYS Anibal M. from Dallas, TX recommends this property. Stayed for 10 days in January, 2011 Everything was perfect and really very few steps from the lifts Property Manager Response: Response from Summit County Mountain Retreats We are so happy you had a great holiday. It sounds like things were great. We would love to hear your feedback on how we can improve our service to you. If there was something we did or did not do to earn a less than perfect score from you, please let us know. |
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We checked out early Reviewed by: April M. does not recommend this property. Stayed for 4 days in December, 2010 This unit was the worst vrbo unit I have ever rented. It had no comforts of home. It is set up to sleep 6/7 but you can not even sit together in the den to watch tv. You can only seat 5 maximum. Unless you sit at the kitchen table. The kitchen doesn't have the items you need. This property is a multi million dollar property and this unit was nothing more than a disappointment. We have stayed at lone Eagle before and were shocked with this unit. The sheets are hard the blankets are terrible. I am not one to complain but the unit has a terrible smell. Overall :( Property Manager Response: Response from Summit County Mountain Retreats We are sorry you did not have a good stay. We would have been happy to address any concerns while you were staying with us. Unfortunately, you did not call for service on any of the problems you mentioned. We will certainly check the condo and rectify any deficencies. We are the personal managers for about 80 property owners in Keystone. Many larger properties do not have seating in the livingroom for the maximum number of people the condo sleeps. We are not ones to complain, but if you had read the VRBO listing, it explicitly states what is in the property and there are 16 photos of the condo for you to view. UPDATE New Kitchen items have been added. Upon inspection we could not detect any unusual smells. New blankets have been added and all of our units just went through an upgrade for linens. All beds now get soft micro-fiber bottom sheets. |
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Overall the place and location is great... A guest from Downers Grove, IL recommends this property. Stayed for 4 days in December, 2010 we were disappointed that the "one" hot tub was not functional during our entire 5 night visit. they did have the pool heated up nicely o compensate. |
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