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Balcony
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Phone
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Tennis
Walking

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Island House G-236 A guest from Frederick, MD recommends this property. Stayed for 4 days in February, 2013 Overall, very nice but some minor repairs needed. TV/cable in master bedroom doesn't work. Like the fresh breeze from the ocean but screens need to be fixed to keep bugs out. Sliding door in living room doesn't lock and lamps in master bedroom missing on/off switches. Property Manager Response: Response from Vacation Rental Pros Hi Deanna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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island house Cory J. from Fleming Island, FL recommends this property. Stayed for 3 days in July, 2012 It was a great escape. I loved the location. Supplied everything I needed as far as the kitchen goes. One thing I would like to add though, 125.00 is a lot of money for a cleaning of your residence. For the amount of money, the quality of work wasn't there as far as coming to a spotless house. Just giving you the notice that the cleaning crew should be inspected and critiqued in the future. I would problem rent the residence out again in the future but would expect it to be a little cleaner. The dish washer leaked, also the toilet paper holder in the master bedroom was off the door before I came. Next time it would be nice to be supplied paper towels toilet paper and garbage bags. Property Manager Response: Response from Vacation Rental Pros Hi Cory - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Weekend Get-a-Way Clarice M. from Ocala, FL recommends this property. Stayed for 3 days in July, 2012 Great location! Our weekend was great. I would definitely stay again. I would however encourage a much needed new comforters for the beds. Property Manager Response: Response from Vacation Rental Pros Hi Clarice - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Quiet Vacation Spot A guest from Jacksonville, Florida recommends this property. Stayed for 3 days in May, 2012 Nice place with fun things to do. Ping Pong, Shuffle Board & pool. Property Manager Response: Response from Vacation Rental Pros Hi Cynthia - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Fantastic vacation rental!! :) Lisa B. from Comstock Park, MI recommends this property. Stayed for 7 days in March, 2012 Love, love, love this condo! We had a great week and enjoyed Island House Condos. Would stay in this unit again! :) Property Manager Response: Response from Vacation Rental Pros Hi Lisa - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Unit is showing wear Reginald L. from Toronto, Ontario does not recommend this property. Stayed for 121 days in December, 2011 G236 needs some sprucing up. Stove and fridge are ancient. Cookware is almost non-existent and all of it should be scrapped. Fortunately I had brought my own frying pan. Living room furniture is serviceable, but is over 15 years old. Dining room furniture is attractive but needs painting and chairs could use new upholstery.Linen supply is generally good. One box spring in guest bedroom is badly stained (blood stain?) and should be replaced. Screen door to laundry room is a disgrace (totally rusted out). Screen door on main entry needs to be replaced (torn and rusty). Although supposedly steam cleaned during December 2011, broadloom is extremely dirty and somewhat disgusting in hallway from kitchen to area. Stairs are also dirty.G236 is very nicely located with excellent view of the ocean. With some "sprucing up" it could be an excellent unit. Property Manager Response: Response from Vacation Rental Pros Hi Reginald - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Island House G 236 A guest from Portland, OR recommends this property. Stayed for 6 days in November, 2011 After I had booked the rental, I had agreed to a 300 nonrefundable fee and my credit card had been charged, I was emailed a contract to sign. This contract included a very obnoxious clause regarding my authorizing my credit card to be charged for a number of possible abuses to the rental property, including turning up the thermostat on the pool.I have a couple of problems with this. When the booking was arranged and my card was charged, the transaction was complete and a contract made. If there is a contract it should be presented and signed before money changes hands. I would never sign anything with a clause as described above (would I and my family be the only ones who might turn up the pool thermostat?)The condo was old and every metal part was corroded and marginally functional: faucets, door locks (especially sliding screens and doors); screen of back screen door had a big hole in it, ceiling light fixtures were noticeably grubby, a table lamp was missing the switch, stove heating coils were not flat so pans were sliding off.The site was beautiful and the common areas well maintained. I would shop around carefully before booking this unit again. The cars on the beach were a definite negative which surprised me very much, something to know about florida. Property Manager Response: Response from Vacation Rental Pros Hi Laura - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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A guest from Alpharetta, GA recommends this property.
Stayed for 7 days in July, 2011 We really had a wonderful time and the view of the beach and pool was great! The condo is older but it was clean. It would have been nice to have WIFI access in the unit (instead of having to go down to the clubhouse) and a table with chairs for the balcony. Overall we had a great time! Property Manager Response: Response from Vacation Rental Pros Hi Joanie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Michael C. from Sylvester, Georgia recommends this property.
Stayed for 3 days in May, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Michael - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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A guest from Lawrenceville, GA does not recommend this property.
Stayed for 7 days in April, 2011 The property interior was "dated". Appliances were not in good shape, especially the dishwasher. The bathrooms were outdated. The owner told the property management company that WIFI was available in the condo, and it was not. Property Manager Response: Response from Vacation Rental Pros Hi Paula - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the internet issues and maintenance. This is not up to standards at all. I have already contracted my property manager to work with the owner to get these fixed. You and your family are welcome back any time. |
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island house G236 Richard K. from Noblesville, IN does not recommend this property. Stayed for 7 days in March, 2011 The property had a beautiful view, was a nice size, etc... It is really in need of some updating. Not one porch had enough chairs to accomodate 4 people--so if you wanted two on a bedroom balcony you had to steal from main balcony--there may have been 4 total..and i am talking inexpensivce plastic chairs. The kitchen towels had holes in them, the potholders the same and looked dirty. It would cost about 10.00 to fix that. and that same theme carried all through the condo. Nothing was what I would call..attractive or well kept from towels to carpet to the walls needing painted....take a look at the ironing board cover...that is priceless. We have stayed in many vacation rental homes and condos...and if this is representative of your company then I will not be retuning to any unit you manage. We were steered away from another unit and in hindsight it may have been better. Your agent, while nice, knew nothing about any units..I believe she was new. The view from the balconies was very nice, and we would have preferred to enjoy it without having to buy our own chairs and having to drag them from porch to porch. The other issue was while the unit had been "cleaned" the garbage disposal would not work nor would the master tub drain. The 1/2 bath sink would not drain. We contacted the agency on Sunday and they had to cal a plummer--he made it there on Tuesday. I did not expect him to come Sunday-- but as it was he wasn't even able to finish until Wednesday. These things did not happen over night...and cleaning personel had to notice the tub would not drain---it would have been impossible to miss... So all in all the view was nice, but in my opinion does not make up for all the negatives. Property Manager Response: Response from Vacation Rental Pros Hi Richard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards. I have already contracted my property manager to get these fixed. I will email you directly a discount for this. You and your family are welcome back any time. |
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