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Balcony
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Phone
Refrigerator
Toaster
VCR Player
Biking
Boating
Fishing
Golf
Hiking
Rollerblading
Surfing
Swimming
Tennis
Walking

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A very worthy stay in San Augustine, Florida Maurice E. from Laval, QC recommends this property. Stayed for 28 days in March, 2013 The location of our condo was just superb. Near the sea, not far away fron down town St-Augustine.The condo was as we expected it, clean and well furnished. We recommend such a stay to anyone. Property Manager Response: Response from Vacation Rental Pros Hi Maurice - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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St Augustine Beach trip A guest from Vickery, OH recommends this property. Stayed for 7 days in February, 2013 Had a great time, easy to locate. First time doing a rental via internet, will definitely do again sometime. Property Manager Response: Response from Vacation Rental Pros Hi June - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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Clean up Mayra T. from Miami, FL recommends this property. Stayed for 2 days in November, 2012 Extremely dissastified with the process of the check in and specially check out. The renter should not have to go out of their way to return a key. There should be a lock box at the property building. The renter should not have to strip and put a load of wash as well as the dishes and take out the garbage... when we are already bein charged a hefty $100 CLEAN UP FEE. as well as there was not sufficient toilet paper and paper towels. For me a hotel is a better value for your money. I am on vacation not at home to do all the house chores.. and as I mentioned also be charged a cleaning fee. As far as question # 5 would not know if the property management checi in/out were professional the set up/ system is not designed to speak or interact with anyone. Property Manager Response: Response from Vacation Rental Pros Hi Mayra - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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had a great time Heather C. from Gainesville, GA recommends this property. Stayed for 3 days in August, 2012 My sister, mom and myself had a great time. The beach wasn't far away, we felt it was a safe location and pretty close to the historic district. Property Manager Response: Response from Vacation Rental Pros Hi Heather - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Happy with Vacation from Virginia Larry C. from Fincastle, VA recommends this property. Stayed for 7 days in June, 2012 Enjoyed our stay, really liked the ease of check in and check . Augustine is the best. Property Manager Response: Response from Vacation Rental Pros Hi Larry - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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B titles Gus W. from Orlando, FL recommends this property. Stayed for 4 days in November, 2011 If it wasn't for the pets it would have been a outstanding stay. Property Manager Response: Response from Vacation Rental Pros Hi Gus - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We do manage many properties that do not allow pets. You and your family are welcome back any time. |
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Better than expected! Duane D. from Glenn St Mary, FL recommends this property. Stayed for 2 days in September, 2011 We had at great time! My wife never let's other peoples top sheet touch her or our children & she was so confrontable that it wasn't a problem this time! We are already talking about coming back next year! Property Manager Response: Response from Vacation Rental Pros Hi Duane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Will stay again A guest from Tifton, Georgia recommends this property. Stayed for 7 days in July, 2011 Everything went really well. The property was clean, well maintained, and very convenient by having the washer and dryer right there in the condo. The only negative thing I have to say is when I called the main number just to ask a question, I talked with a gentleman named Pablo who didn't seem friendly at all. While I was asking my question, he interrupted me to ask me to repeat what I had just said a few words before. He did not let me finish my statement or question before he apparently had one of his own. Then, he said he would need to ask another co-worker to make sure he gave me the right information. He put me on hold for a few minutes, then I heard a fast busy....I had been hung up on! I didn't call back so I did my own research and found out the answer to my question without his help. Other than that, I highly recommend. Property Manager Response: Response from Vacation Rental Pros Hi Tim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with our customer service agent. This is not up to standards at all. I have already contacted my VP of Sales to provide additional training to this individual. You and your family are welcome back any time. |
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A nice vacation rental... A guest from Fitzgerald, Georgia recommends this property. Stayed for 7 days in June, 2011 Owners should consider using white towels that can be easily bleached; some bath towels were stained (giving the appearance of being dirty). Property Manager Response: Response from Vacation Rental Pros Hi Brandy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the towel issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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satisfied Terry H. from Atlanta, Georgia recommends this property. Stayed for 3 days in December, 2010 The condo was very clean and well-stocked. You have to take the key card to the beach in order to go through the gate, both going to and coming from the beach. All in all it was a fine place to stay, and we had no problems. Property Manager Response: Response from Vacation Rental Pros Hi Terry - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We manage 50 condos in Ocean Village Club. You and your family are welcome back any time. |
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