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High-Speed Internet
Full Kitchen
Balcony
Deck
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Walking

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Below Average Condition Dekoven A. from Lake City, FL does not recommend this property. Stayed for 7 days in September, 2012 Trash from previous tenants under our beds. Children socks under bed upstairs. House really dated. Tile grout dirty. Switch plates dirty. Only one key to property. Location was good. Beds very uncomfortable. The cleaning price was really too high because of the trash found after previous tenants. Pool was great but could use some maintenance. Grill was not clean so we purchased one to use. Windows were fogged up because of age. We had a good week but found the stairs and the condition of the property below average. Property Manager Response: Response from Vacation Rental Pros Hi Dekoven - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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A home for the young with lots of potential - great location. Patricia L. from Fairfax Station, VA recommends this property. Stayed for 7 days in July, 2012 I had a wonderful time in this quirky home - lots of space but be prepared for the spiral staircase. The only alternative is the back deck stairs and we all found those old and more intimidating because of their age & wear (beware splinters). Anytime we called for assistance VRP was very positive with a 'right away' response but there was no right away show - when the 'handyman' showed up we swamped him with to-do's which he did quickly and efficiently. The house is in a great location and the pool and yard are awesome. The vacuums need some help - the filters (not the bags) are older and dirtier than crow and stink. We placed a call on them (there are 3) but no one brought the fresh one promised. Great House just get the maintenance up to date on the small stuff - we left it a lot cleaner than we found it - and more organized. There were no sheets on our bed when we arrived and we couldn't tell what was clean so we washed and folded/sorted all of them. Wouldn't it be smart to color code your rooms or something simple instead of having a bunch of ****** mismatched sheets that your guests have to figure out? Property Manager Response: Response from Vacation Rental Pros Hi Patricia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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enjoyed our stay--minor complaints Nancy F. from Lancaster, SC recommends this property. Stayed for 7 days in June, 2012 The only thing I was unhappy with was the response from the management. I called 3 times and left two messages requesting trash bags. Nobody returned my calls until Wed--we arrived Sat. When I did talk to somebody they assured me it would be handled immediately and that didn't happen. The glass tray was also missing from the microwave. Property Manager Response: Response from Vacation Rental Pros Hi Tom - Thank you for taking the time to share this information with us. I apologize for the lack of response on the trash bags. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Atlantic View Review Sonia S. from Panama City, FL does not recommend this property. Stayed for 7 days in May, 2012 The house is in a great location and the view is beautiful, but not worth the money. The grass was not cut; house was dirty. The deck is falling apart; I stepped on a loose nail. The bathrooms need major renovations--I felt like I stepped back into the 80s. Refrigerator is all rusty and the furniture is dirty and uncomforatable. The mattresses also need to be replaced in the bedrooms--very uncomfortable. I would not stay in this house again. Property Manager Response: Response from Vacation Rental Pros Hi Sonia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed with the owner of the house. You and your family are welcome back any time. |
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I really enjoy this place!!! Nelsy P. from Tampa, FL recommends this property. Stayed for 4 days in May, 2012 My family really enjoy staying at this property... We definitely will be renting again from you guys!!! what a great service... Thank you!Just one quick thing, hopefully next time the grill will be clean so we can use it! Property Manager Response: Response from Vacation Rental Pros Hi Nelsy - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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Spacious! A guest from Madison, FL recommends this property. Stayed for 7 days in April, 2012 We had an amazing time! The house was spacious and had everything we needed! We wish the pool would have been bigger but overall we had a great stay and would def. come back! Property Manager Response: Response from Vacation Rental Pros Hi Virginia - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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spring break 2012 Lori C. from Gainesville, FL recommends this property. Stayed for 7 days in March, 2012 Love the location and setup of the house except the spiral staircase. The couch in the main living room was dirty, old and uncomfortable and a DVD player would be nice to have upstairs. The pool is great but there is not enough patio furniture around it. I would rent this house again it's a perfect setup for large families and kids. Property Manager Response: Response from Vacation Rental Pros Hi Lori - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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Weekend Beach Getaway Judy C. from Brandon, Florida recommends this property. Stayed for 3 days in October, 2011 We stayed in St. Augustine last year for a week's vacation. This year we tried to get away for a whole week but could not find the time so we settled for a long weekend in October. It was great. The entire family, 5 adults and 1 child, had a great time. The house is roomy, cheerful, has all the amenities one would want away from home, and is just a short walk to the beach. Our little grandson loved the spiral staircase. Last year we stayed at another property managed by this same company. The Egret House was excellent, too, but was booked up for the weekend we needed. We highly recommend either one and will definitely go again. Property Manager Response: Response from Vacation Rental Pros Hi Judy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Vacation with COCKROACHES A guest from Waitefield, MA does not recommend this property. Stayed for 8 days in September, 2011 If you are considering renting this house, DON'T RENT IT! Keep looking...this house was not clean at all. When we checked in we found one dead COCKROACHE on the floor and a few other bugs, floors and toilets disgusting also, so we called the management co and they sent the cleaners to clean the house. When we got back toilets were cleaned and bugs picked up, but floors were still disgusting, (hair and dust). We thought the problem was resolved, BUT,we were WRONG! COCKROACHES kept on showing up, ALIVE!We had to kill them and pick them up =( Every single room had them, including kitchen cabinets. We called the management co again and they offered to spray the house. Everyone knows that when you do that, they all come out, so obviously we said we didn't want that. Who wants to spend their vacation killing cockroaches and picking them up? Or much worse than that, seeing your toddler picking one up?? We asked for some reimbursed, but they said the property owner did not authorize any reimbursement bc they offered to spray the house and we said no. (Am I wrong or they are supposed to treat the house BEFORE guests arrive, not DURING guest stay) Oh, did I mentioned that the bed sheets smelled?? Yah, we had to wash everything before using. My little girl plays on the floor with her toys 90% of the time, but apparently, the owner didn't care about that. My family and I were REALLY disappointed with this house. They could do so much better with the place, it is a nice house, in a very good location, but poorly maintained. What a shame. We DO NOT recommend this house for anyone.Guest from Wakefield, MA Property Manager Response: Response from Vacation Rental Pros Hi Bruna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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: ) A guest from Cincinnati, Ohio recommends this property. Stayed for 7 days in September, 2011 This property had alot of amenities! Very spacious. Property Manager Response: Response from Vacation Rental Pros Hi Nicole - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Ok !!! Andrija P. from New Freedom, PA recommends this property. Stayed for 7 days in August, 2011 Was ok, it was not cleane and the house need a good update, very old deck,need a nice grill and just a update, invest a few more $ and get somthing better. Property Manager Response: Response from Vacation Rental Pros Hi Andrija - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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4955 Atlantic View July 30- August 6, 2011 A guest from North Augusta, South Carolina recommends this property. Stayed for 7 days in July, 2011 The location of the home is fabulous could not ask for anything better. Layout of the house is great. 3 complaints- 1. Bed mattresses were terrible (hard and you can feel the springs). 2. Towels/ Linens need to be replaced and updated very old. 3. Called about getting the pool vacuumed, property management said they would get it taken care of. No one ever showed up. Overall the stay was good, I would consider staying there again IF the mattresses and linens are replace. Property Manager Response: Response from Vacation Rental Pros Hi Rene - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Great location Susan R. from Aylesbury, Bucks recommends this property. Stayed for 13 days in July, 2011 Large house with lots of living space,2 very good ensuite bedrooms, the other 2 were a little small. Definitely fans of lighthouses own this house! Good holiday. Property Manager Response: Response from Vacation Rental Pros Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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A guest from Lancaster, SC recommends this property.
Stayed for 7 days in June, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Nancy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Property Misrepresented Nina P. from High Point, NC does not recommend this property. Stayed for 7 days in June, 2011 This property was misrepresented in the literature online and I have already contacted the realtor about this. It said it was a 4-bedroom house that comfortably slept 6-8 adults. It had two real bedroom, one closet that had been converted into a bedroom with two youth beds, and then the crow's nest with a twin bed which was too hot to sleep in. The beds were misrepresented (queens instead of the full-size beds there, etc). There was no bathtub. The outside looked shabby. The pictures on the website must have been taken a long time ago. It was a small pool instead of the "huge" pool advertised. The cutlery in the kitchen looked like it had been bought at a yard sale. I would not recommend this property to anyone else and I would be very careful in renting a property from you in the future. Property Manager Response: Response from Vacation Rental Pros Hi Nina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the beddng issues. We do have this properly indicated on the web site and the photos were just taken in April 2011. I have already contacted my property manager to get the kitchenware issues fixed. You and your family are welcome back any time. |
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4955 Atlantic View - May, 2011 A guest from Brookfield, WI recommends this property. Stayed for 7 days in May, 2011 The St. Augustine area is wonderful - great climate, excellent beaches with ready access, a wide variety of excellent restaurants and a great deal of historical sites. We thoroughly enjoyed our week-long stay. Property Manager Response: Response from Vacation Rental Pros Hi Bob - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Enjoyable! Tonya H. from Independence, Kentucky recommends this property. Stayed for 7 days in April, 2011 The house layout is great for 2 families. Location was awesome, the amenities were great for our use and very spacious. We did notice the house had a few critters and one would never expect to rent a home for vacation with critters, given that you don't have them at home, that was a MAJOR turnoff. The cleaning people failed to leave us a key when they departed, which left us no keys for the property for 2 days. ., that was very inconvenient. Other than that, all was good. Property Manager Response: Response from Vacation Rental Pros Hi Tonya - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the missing key and the critter issue. That is not up to standards. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. |
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Enjoyed the beach house very much except for the spiral staircase. We were and older crowd with a baby so toting the baby & lug A guest from Archer, FL recommends this property. Stayed for 7 days in August, 2010 Property Manager Response: Response from Vacation Rental Pros Hi Linda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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