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Full Kitchen
Balcony
Deck
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Walking

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nightmare Cathy F. from Marietta, GA does not recommend this property. Stayed for 7 days in May, 2013 wrong and bad directions to start with. upon arrival, attempted to call for help in finding office, VRP person hung up on me.. i called back, and asked to speak to different person, Adrian.. put me on hold then finally came back on ..very very rude. Home was dirty. Toilet was broken. No screen on one of sliding doors. Home was actually in good location. However, when backing out of driveway, in my truck, there were roofing nails in the drive way which punctured my tire,,, and i wound up having to get a brand new tire... over 250.00 expense... While we were there, with 2 cars parked in drive way and someone in the house, someone stole a wheelbarrow of the owner's with a beach unberellla and chairs in it.. i called to report this.. i was on hold for over 45 minutes. when someone finally came on .. i was put on hold several times... there was never any information provided that i should do any thing else. Personally, this was the worst vacation i have ever had - your company is a very very bad joke. Property Manager Response: Response from Vacation Rental Pros Hi Cathy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Ocean Drive Beach House Carol A. from Tampa, FL recommends this property. Stayed for 7 days in April, 2013 The location of this house is perfect. Close to Publix/Winn Dixie, CVS, and lots of great restaurants. Try Wildflower and the Purple Olive, both only about a 3 minute drive south on A1A. It only takes about 20 minutes to get into downtown (give yourself time to park). The house was clean when we arrived and everything was working well. It is very well stocked. The beach location is great. We rented beach bikes, and were able to keep them in the garage--if you want to bike to the beach, the walkway is only two houses away. If you want to step out of your yard onto the beach, you have a private walkway for that. My favorite spot was the conversationbench0great place to have coffee and watch the sunrise, or sit after dark to hear the ocean and watch the moon rise. There are some things that could be updated. The mattresses are hard as a rock, and the pillows are flat. Bring your own pillows. As far as a beach rental, the furnishings met my minimum expectations. This was definilty a good value though, for a week on the beach. When you drive up to the house it is hidden in the corner, so you cannot see it from the road, unless you know where to turn off. Property Manager Response: Response from Vacation Rental Pros Hi Carol - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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The perfect location! A guest from Gainesville, FL recommends this property. Stayed for 7 days in March, 2013 We loved the house, which is all about the beach location. The house had everything we could have needed and is such a simple, easy layout. The location could not have been better. We were there at a cool time of year and the backyard was the perfect (warm) spot. The house was easy, clean, open, and sunny. Although it has way too many knick-knacks that could easily get broken and took up all the possible shelf space. They make the house look cluttered. LOVE the house; not the knick-knacks. Property Manager Response: Response from Vacation Rental Pros Hi Judy - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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10 Ocean Drive Barbara M. from Oconoowoc, WI does not recommend this property. Stayed for 14 days in March, 2013 The location was the best thing about this house. Obviously someone is no longer paying attention to the upkeep. Cleaning was minimal-dirt in corners of all floors & base boards were cleaned sometime in the last century. Master bedroom's mattress & linens were completely worn out and the closet looked like a blind person was putting things away in there. Latch on gate to beach was falling off and the garage was a mess. When we went to use the grill we had to prop up one leg so it didn't tip over. Kitched sink faucet was leaking and the laundry room had was filled with all of the small appliances that no longer worked. Definitely not worth the money we paid & although I rent a house at least once a year for vacation I will not rent this one again--and certainly not trust VRPros again either. Property Manager Response: Response from Vacation Rental Pros Hi Barbara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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maintenance in question? Tom J. from Vernon, TX recommends this property. Stayed for 7 days in February, 2013 pleasant visit interrupted by a stopped up commode that took two days to resolve Property Manager Response: Response from Vacation Rental Pros Hi Tom - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Good beach location. A guest from Atlanta, GA recommends this property. Stayed for 5 days in December, 2012 The place was a little dirty, mainly the floors we have a little baby crawling around so we were more concerned with the cleanliness. The bath mats were also dirty. The Internet did not work. The staff at Vacation rentals were very helpful! The check in and out process was quick and easy! Property Manager Response: Response from Vacation Rental Pros Hi Amber - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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great house and location Gail G. from Woodstock, GA recommends this property. Stayed for 14 days in October, 2012 I would suggest new mattresses for master bedroom and guest bedroom with queen bed. Neither were very comfortable. Also need HDTV. If you're a sports junkie, that's very important especially during football season!Everything else, house, location, back screen, porch, beach access,TERRIFIC! Property Manager Response: Response from Vacation Rental Pros Hi Gail - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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WHAT A GREAT WEEK!! A guest from Marietta, GA recommends this property. Stayed for 7 days in September, 2012 WE HAD A AWESOME TIME AT THE HOUSE ON THE HAD EVERYTHING THAT WE NEEDED TO COOK ALL THE FISH THAT I CAUGHT!!!DONNA AT VACATION RENTAL PROS IS THE BEST!!!STAY HERE AND BOOK WITH DONNA AND ALL WILL BE PERFECT. Property Manager Response: Response from Vacation Rental Pros Hi Mike - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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House with a view A guest from Charleston, SC recommends this property. Stayed for 7 days in July, 2012 We enjoyed our stay, the house had a lot of light thanks to the large sliding glass door facing the ocean and the 2 skylights were great!The sliding door in the living room however was very difficult to open and close (the track needs to be cleaned and lubricated), and while the write up indicated that the lanai was accessible from the two bedrooms , those two sliding glass doors did not open, and that was disappointing. You also might want to check the steps going down to the beach as one of the boards is loose and needs to be nailed back. Property Manager Response: Response from Vacation Rental Pros Hi Veronique - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Family Beach Vacation at 10 Ocean Drive, St. Augustine Florida Peggy T. from Avon, CO recommends this property. Stayed for 7 days in June, 2012 We had the perfect beach vacation in the BEST setting possible. Grandparents, Parents, and 2 grandchildren, 9 and 7. There were 6 of us total. The screened in porch was fabulous. The "board walk" to the private access to the beach was perfect. Every morning and afternoon while walking on the board walk we saw bunnies, tortises, grasshoppers, etc., Everyone including adults really enjoyed searching for the wildlife as we walked to the beach. The benches were perfect for having a cup of coffee in the morning watching the sunrise. We loved sitting there! The house was perfect for all of us. If we owned the house, we would make the main bathroom a little bigger with larger counter space. However as a vacation home, it worked perfect! We LOVED this place. Thank you. Property Manager Response: Response from Vacation Rental Pros Hi Peggy - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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A great family place on the beach! Susan B. from Knoxville, TN recommends this property. Stayed for 6 days in March, 2012 The house at 10 Ocean Drive is a beautiful place, with a lovely lanai that spans the length of the house and faces the dune and the ocean. The private access to the beach is great also. We had a great vacation there and enjoyed the property very much. Our arrival was a bit disappointing, however, because when we arrived after driving all day with 2 1/2 year old twins who were cranking and tired, we were told that the house was not ready for us, because it had not been cleaned yet. We had already gone to eat and driven around waiting for the 3:00 time when we could arrive at our rental house. We ended up just going to the house and waiting on the lanai, but we couldn't really relax and unwind until she was finished. The garbage had not been picked up from the previous week, so there was some confusion about that but that was worked out nicely by VRPros. Overall, we would highly recommend this site as a great place to stay on the beach...especially if you have children! Property Manager Response: Response from Vacation Rental Pros Hi Susan - Thank you for taking the time to share this information with us. I apologize for the delay in getting the house cleaned and the trash can. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Ocean Visit Herb E. from Gainesville, FL recommends this property. Stayed for 7 days in March, 2012 The rental property location is excellent except for the close proximity of the neighboring houses. On our first night the neighbors on the left were noisy until almost 2 AM making sleeping on that side of the house an impossibility. Thankfully this was not a habitual problem or it would have made the trip a horrible experience. Whenever there is noise generated on that side of the house, peaceful sitting on the porch is an impossibility. Also, a better description of the workings of the the dish/cable system would have been beneficial. A review of the kitchen would be beneficial also. The working of the stove burners was intermittent and problematic and the utensils provided were with many duplications and some missing essentials. The walkway to the beach had more than one step in need of repair. This will causes a potentially dangerous situation. The beach was wonderful. On the whole, a good time was had by all. Property Manager Response: Response from Vacation Rental Pros Hi Herb - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Ocean Drive A guest from Ocala, FL recommends this property. Stayed for 4 days in November, 2011 Great location. Only complaint were the beds. They were not very comfortable. An investment in new, better mattresses would be a good move. Property Manager Response: Response from Vacation Rental Pros Hi Millie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bedding issues. We will discuss your comments with the owner of the property. Each house is individually owned and decorated. You and your family are welcome back any time. |
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Friends & Family Weekend Getaway A guest from Davie, Florida recommends this property. Stayed for 2 days in October, 2011 It was the first time we rented a house for our weekend getaway. The view was exceptional and the freedom to go to and from the beach was one of our highlights. We also enjoyed the short drive to all the St Augustine highlights. The home is well maintained, has many amenities and we felt like we were home. Our experience was very positive and we are eager to stay in our next vacation rental for our next getaway. Property Manager Response: Response from Vacation Rental Pros Hi Stephanie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Lovely beach house on beach conveniently located on St Aug Bch Carolyn W. from Fleming Island, FL recommends this property. Stayed for 7 days in September, 2011 Arrived and rental was very dirty. Beds not made, nasty bathrooms, dirty floors and outside tables, no one had come to clean prior to our arrival. Upon arrival and a phoone call maintenance came and housekeeping cleaned Bathrooms. Should have been done prior to arrival. Disappointed in dirty appearance. Dog hair all over floor with broken glass when we swept floor later. If it had been clean it would have been great. Kitchen fully stocked with pans and some spices. Staff attentive and helpful. Great place to escape while being conveniently located near restaurants, grocery stores, spas, salons, shopping. Would stay again but want house clean before arrival. Would have preferred Q bed instead of Twins in 3rd Bedroom. Great time and nice location. Property Manager Response: Response from Vacation Rental Pros Hi Carolyn - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. This was clearly a glitch and not up to standards at all. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Too much bric brac around, linens in poor condition and not properly stored, kitchen wares needed to be more orgaanized Maryon H. from Wildwood, FL recommends this property. Stayed for 5 days in June, 2011 need to change cleaning company Property Manager Response: Response from Vacation Rental Pros Hi Maryon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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