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Full Kitchen
Balcony
Patio
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Phone
Refrigerator
Toaster
VCR Player
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Tennis
Walking

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-- A guest from Mayfield Heights, OH does not recommend this property. Stayed for 7 days in April, 2013 -- Property Manager Response: Response from Vacation Rental Pros Hi Diane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Minor Things A guest from Okeechobee, FL recommends this property. Stayed for 7 days in February, 2013 Only a couple of problems... The paddle fan in the bedroom makes too much noise to leave on when trying to sleep. The shower water pressure is very low. Property Manager Response: Response from Vacation Rental Pros Hi Rosemary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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A fun place to relax. Barbara C. from Harrisburg, PA recommends this property. Stayed for 35 days in January, 2013 The dryer has a problem with the venting. It releases a lot of humid air and heat into the unit.The tub drain stopper is non-existent. Property Manager Response: Response from Vacation Rental Pros Hi Barbara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Just what I needed A guest from Gainesville, FL recommends this property. Stayed for 11 days in December, 2012 I stayed for two weeks to study for my qualifying exams. The condo was clean, bright, and quiet--perfect!! The beach was farther than I had anticipated, however (a good ten minute walk). But apart from that, my stay was wonderful! Property Manager Response: Response from Vacation Rental Pros Hi Jenna - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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A17 A guest from Darmstadt, Hessen does not recommend this property. Stayed for 28 days in October, 2012 all in all a good stay, but A17 was not very clean and bathrooms needs some repair. Also furniture was old Property Manager Response: Response from Vacation Rental Pros Hi Ingo - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time. |
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Great Location, Great place to relax. James M. from Douglasville, GA recommends this property. Stayed for 7 days in September, 2012 Vacation Rental Pros were very easy to work with and provided everything they sad they would. The property and location at Ocean Village Club is fantastic! We will be back and are considering relocating there. Property Manager Response: Response from Vacation Rental Pros Hi James - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Nice condo, could use some updates A guest from Woodstock, IL recommends this property. Stayed for 7 days in July, 2012 We didn't travel to FL for the condo, we were there for the beach and the costal feel. We enjoyed the beach every day (10-15 min walk through complex and across boardwalk to get there). We loved that the complex, condo and beach are pet friendly! The condo was nice and clean, but could use a few minor updates. The appliances are old and not in great condition, but they worked. The TV in the bedroom is worthless. The picture turned to static and sound turned to scratchy attic after a couple minutes. I'm not really a light sleeper, but I had a hard time getting a good night sleep with the sound of the air conditioner switching on and a constant water drip from the unit above on the gutter outside the bedroom door. After the first night we threw a handful of mulch on the gutter to cushion it every night and I slept much better! :). We were surprised to see the entrance/ exit to the street right out the back door. We thought it would be loud/ annoying, but we didnt even notice it. We really liked the open feel of the unit. With some updates, we'd stay again if we were to do it all over. Property Manager Response: Response from Vacation Rental Pros Hi Katie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Awesome price, CLEAN condo, close to beach, GREAT deal! James G. W. from Milledgeville, GA recommends this property. Stayed for 7 days in June, 2012 This was a CLEAN condo, in great condition, and in a great location. It was about a 15 minute walk to the beach. We had our 5 month old with us, and the space was perfect. The heated pool was out of commission while we were there, but the maintenance staff worked diligently to fix the problem and remained very friendly and professional. I would recommend this unit to friends and family. We hope to return next summer. Property Manager Response: Response from Vacation Rental Pros Hi James - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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A Little Piece Of Paradise Gerry C. from Mount Albert, ON recommends this property. Stayed for 30 days in April, 2012 Upon our arrival there were several issues that needed to be addressed. We notified the office and the next day Patti came to see the unit. We can't thank Patti enough...everything was repaired by friendly, courteous maintenance staff and the broken sleeper sofa was replaced with a brand new one! Patti, you are a gem! The kitchen most definitely needs updating but it certainly didn't take away from our stay. A17 is in a great location close to the heated pool. The grounds are immaculate and beautifully groomed. We can't say enough about Ocean Village Club and Vacation Rental Pros. Our month with you was amazing! Property Manager Response: Response from Vacation Rental Pros Hi Gerry - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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would not recommend this A17..... A guest from Gilboa, NY does not recommend this property. Stayed for 60 days in January, 2012 I've stayed at OVC 3 times at 3 different locations & this was the appeared to be clean but there were dust bunnies with hair rapped around them the stove top was dirty & we had small ants on & off for 2 months..there was an ant trap behind the microwave & we bought 3 more & it still didn't help!!! the place needs major updating!!! the kitchen cabinets felt gross to touch. the tile in the bathroom was getting mold on it...lots of noise in that location from A1a & lots of cars coming in & out of the gate. Property Manager Response: Response from Vacation Rental Pros Hi Ruth Ann - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Disappointed ! Maddy M. from Bradford Woods, PA recommends this property. Stayed for 3 days in November, 2011 The property itself was great. The location was great. However upon arriving we were told by the neighbors that for the two days we were staying there we would have to vacate from 8 to 5 each day because the building was being painted. They were painting the walkways so no one could get in or out of their rental property. We could get no one to give us an answer as to when EXACTLY we had to be out or could get back in. It seemed like no one even knew the painting was going on to the extent that it was.Everyone played clueless but I doubt they really were. We found the workers to be very kind and cooperative and understanding. It wasn't their fault that we had not been notified of the extent of the project.Eventually we did get a return of $50 on our rental fee. We were told we had received too good a deal to begin with....what was with that?They made the deal...not us.Otherwise we like the property and the amenities that were offered. We would probably return to Ocean Village Condo. However our dog is so old and has trouble walking too far so we would try for a unit closer to the beach. Property Manager Response: Response from Vacation Rental Pros Hi Maddy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the exterior building project issues. This is very usual. I apologize again. You and your family are welcome back any time. |
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Vacationing in a Construction Zone - Management Unhelpful A guest from Silver Lake, CA recommends this property. Stayed for 8 days in October, 2011 The condo was wonderful - well equipped, nice decoration, spacious. We would love to stay there...when the complex is not under construction!The parking lot directly in front of our door was filled with scaffolding. The construction workers used this area to hang out. A giant dumpster and a porto-potty were our view. We woke up to the sound of drilling. Lying on the sofa in my pajamas, I looked up to see a man standing directly over me, inspecting the window.We asked Vacation Rental Pros(VRP) if the construction would be over soon or we should move. 7 phone calls later, they were unable to give us a schedule. There was no apology or discount offered. Their only suggestion? We could pay *more* for the same unit in another building, also right next to the construction.The rep was very nice but unable to get information & wasn't given any authority to problem solve. "Construction is done off-season" she said. "But we weren't told we would be vacationing in a construction zone." "We didn't know either." I sent pictures. "Well, at least all that scaffolding is neatly stacked." We weren't offered another rental from VRP's huge list of properties. I asked for a discount. She said she would get back to me by e-mail but never wrote.Another management issue: a light was out at the key pick-up location. We arrived in the dark without a flashlight. It was impossible to see the tiny tumblers in total darkness. We finally positioned our car lights so we could get our keys. We told management immediately. 10 days later when we returned our keys, the overhead light was still out.I wish we could have enjoyed a relaxing stay at this lovely condo. But renters should *not* expect VRP to solve any problems they encounter or even apologize for unforeseen difficulties. A lovely place to stay - as long as nothing goes wrong! Property Manager Response: Response from Vacation Rental Pros Hi Diane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I did talk to the staff, and they offered you several other options. I apologize that this was not properly communicated. We do move guests, and we did have alternative options. I apologize that this did not happen and I will contact you directly for more information. You and your family are welcome back any time. |
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Great location . A guest from myrtle beach, South Carolina recommends this property. Stayed for 7 days in September, 2011 Overall we were satisfied with our stay,unfortunately there was few things we did not like. There were ants in the kitchen , The TV remote control didn't work , one of the swimming pools was under construction and we couldn't use the patio for last three days of our stay because the building was pressure washed.We loved the location and the reservation process was quick and easy. Property Manager Response: Response from Vacation Rental Pros Hi Katarzyna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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We enjoyed our stay at Ocean Village Club A17!! Bernice F. from Danville, IL recommends this property. Stayed for 7 days in August, 2011 We were surprised that some paper products and cleaning products were there already to give us a start. The unit was very clean except the front of the refrigerator that was dirty--otherwise, everything was great. The collection of DVD's and VCR movies was nice to have--we took advantage of that and beach towels that were there were helpful to have. It was really nice to have a ground floor unit. We would definitely recommend this unit to others. Property Manager Response: Response from Vacation Rental Pros Hi Bernice - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Enjoyed the time away from work. A guest from locust Grove, Georgia recommends this property. Stayed for 7 days in July, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Ted - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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R&R at Ocean Village Club A17 Ashley S. from Ocoee, FL recommends this property. Stayed for 3 days in May, 2011 My only notes for improvement were the door was very hard to lock and unlock, the key was very hard to turn and the toilet clogged on the last day. Other than those 2 little things the stay was great and I had a wonderful time. I would defintely use OVC and VRPros again. Property Manager Response: Response from Vacation Rental Pros Hi Ashley - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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BEACH ACCESS A guest from North Port, FL recommends this property. Stayed for 3 days in May, 2011 You should really put a sign up that you can not take alcoholic beverages or glass bottles to the beach. We did not know you could drink on the beach and got a citation. Property Manager Response: Response from Vacation Rental Pros Hi David - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I am sorry about the citation you received. There is a sign at the entrance to the beach. You and your family are welcome back any time. |
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Linda S S. from Inverness, FL recommends this property.
Stayed for 3 days in April, 2011 I was very pleased, although further from the beach than I was told-"out the door and over the dunes". The only complaint I had was the person taking the reservation did not have enough info about the unit. I asked several questions-hair dryer, dishes, cooking utensils, grill etc-her response was the most of the units are well furnished but she was not sure. I took much more than I needed as it was very well furnished. Other than that, we were very pleased.Thank you Property Manager Response: Response from Vacation Rental Pros Hi Linda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the kitchenware issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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really dissapointed A guest from Berlin, MD does not recommend this property. Stayed for 3 days in April, 2011 The condo we stayed in A 17 was fine. It was clean and adequate. However this isn't the one we booked.I14 was our original reservation. We had to move from a 2 bdrm to a 1 bdrm that was almost on A1A Hwy and about as far away from the beach as we could get. This was because our original reservation had a very strong odor of smoke or mold. It took 3 hours for someone to move us and over 48 hrs to get financial compensation. It wasn't until I called Mr. Milo that I finally got an acceptable answer. I appreciate finally getting help but this slow assistance and the fact the original condo should never have been rented was totally unacceptable. Property Manager Response: Response from Vacation Rental Pros Hi Charlotte - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. First, I am glad you enjoyed condo A17. I apologize that you did not like your first condo. We did move you in 3 hours which I believe is a very fast reaction. We also sent in a professional firm into your original condo and there was not a smoke odor. The location of the original condo was exactly as was described on our web site. We even had a map that showed the location. Still, we moved you and provided a better condo and I provided you an additional discount based on your phone call and fact you were so upset. Frankly, after weighing all the fact, I don't think a discount was deserved for you. |
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JACQUES B. from Granby,Québec, Canada recommends this property.
Stayed for 21 days in March, 2011 Avons fait un agréable séjour dans ce coquet petit condo .Y avons séjourné 3 semaines.Magnifique plage , cependant c`était un peu loin pour s`y rendre 5-10 mi. de marche . In a word , we did enjoy St-Augustine and St-Augustine Beach Property Manager Response: Response from Vacation Rental Pros Hi Jacques - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Our 'Magnificent Adventure' Chris L. from Newman, IL recommends this property. Stayed for 14 days in March, 2011 To the owner and those lovely people in Vacation Rental Pros: Property offered absolutely everything you could wish for on a vacation! People were wonderful! My puppy and I had the most fantastic first vacation. Thank you for allowing us to stay. We will be back for positive! What a perfect cottage-feel -- we absolutely adored your condo! ! ! ! Property Manager Response: Response from Vacation Rental Pros Hi Chris - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Our first month long rental A guest from Plymoth, MI recommends this property. Stayed for 28 days in January, 2011 Vacation pros made it easy to rent a condo for the month. We loved St. Augustine and found a lot to see and do everyday. The unit was clean and comfortable and came well equipped, even with movies and books. Internet access and a small library was in the community house. Other guest we meet were friendly. The pools were large and clean, the beach was beautiful. The condo is an easy day trip to Kennedy Space Center and we are so glad we went. Property Manager Response: Response from Vacation Rental Pros Hi Bob - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Good If You Don't Need Internet A guest from Concord, NH recommends this property. Stayed for 7 days in December, 2010 Our rating would have been 5 stars, but this unit advertised wireless internet, and this was confirmed by reservations. The only connection was in the clubhouse, there is no internet in the unit. This would have been deal breakers as I was planning to take a "working vaction". Not owners fault, management should update. Otherwise unit was very clean and in a great location. Property Manager Response: Response from Vacation Rental Pros Hi Scott - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the wifi mix up. There is wifi at the club house. This is not up to standards at all and I sincerely apologize. I will personally email you a discount for this. You and your family are welcome back any time. |
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Nice place.Just get a little closer to the beach. So you wount have to take your car if you are carrying any thing beach chair e Patrick R. from Stamford, CT recommends this property. Stayed for 7 days in November, 2010 I think the city could leave a few port a potties every half a mile at least this time of year,for the walkers and other visitors Property Manager Response: Response from Vacation Rental Pros Hi Patrick - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We do manage 400 properties including several that are ocean front. I will personally email you a discount for this. You and your family are welcome back any time. |
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Pam L. from Chippewa Lake, OH recommends this property.
Stayed for 7 days in October, 2010 The condo was very nice, I would of liked it better if I had more of a view of the ocean. The property was very well kept up and very nice. The beach was beautiful and private. The location was very nice it was, centrally located. overall very nice place and I would recommend it to anyone. Property Manager Response: Response from Vacation Rental Pros Hi Pam - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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