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Sand Castle Home Cinnamon Beach, Hdtvs, Private Hot Tub, ...
Palm Coast 4 br Vacation Rental Home

Property Summary
Palm Coast, Florida, United States
Type
Home

Bedrooms
4

Bathrooms
4

Sleeps
10

Rates
$233 - $600 per night
$1,395 - $3,028 per week
$2,902 - $13,180 per month

Pet Friendly   Non Smoking   High-Speed Internet
 
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Vacation Home Rental Description:



Sand Castle Home Cinnamon Beach, Hdtvs, Private Hot Tub, 2 Heated Pools, Gym

Entertain yourself and your guests at our Cinnamon Beach Sand Castle home for 10 guests. Sand Castle provides a resort experience in a beautifully landscaped gated community. A 2-3 minute walk takes you to the exquisite Cinnamon Beach and the resort style pools and entertainment center ? including a grill café, game rooms, and a fitness center.

Recently refurnished and re-carpeted, this four bedroom home, including two master bedrooms and a chef?s kitchen, provides the perfect setting for a family vacation. Enjoy breakfast on the second floor terrace overlooking the lake, often while watching pelicans diving for fish. Sip a glass of wine while enjoying views in a screened-in large lanai with an extra-large hot tub, a summer kitchen and outdoor grill designed for entertainment. Your children will love exploring the fenced back yard.

Arrive to find that this stress-free vacation unfolds all on its own. Totally private, with riveting water views, tropical plants and palms, your festive mood will really take flight. There is plenty of parking in the 2-car garage and wide driveway, next to which a charming staircase leads to the covered front door.

The second floor is the main living area featuring soaring ceilings with ceiling fans. Its expansive windows and glass doors provide panoramic views of the lake from every room. The second floor living room, newly refurnished in cool colors, includes a new 50? HD LCD TV. You will love the amazing lake views from this beautiful room and its spacious terrace. A second family room on the first floor includes a large HDTV and allows children to have all the space they need for imaginative play. This room opens to the screened-in lanai, spa, and summer kitchen allowing great indoor-outdoor entertaining.

The gourmet chef?s kitchen insists that, while here, you?ll live to eat. Open to the rest of the living area, the kitchen really is the heart of this home - a natural gathering point with great views of the lake. It invites and accommodates everyone. Huge granite counters wrap around to face both the living and dining areas. There?s even a tri-vection oven (for regular, convection and speed heat), plus stainless steel appliances and a large custom pantry - everything you need. A massive breakfast bar is one place to eat, while the formal dining table seats eight. Both the screened lanai and 2nd-floor terrace have dining tables.

Sand Castle?s four bedrooms plus a queen sleeper sofa in the second family room accommodate up to 10 guests. Wake up to a gorgeous view of the lake in the newly refurnished master suite with its 37? HD LCD TV, custom closet, and huge en suite bathroom with fine cabinetry. A generously sized glass shower and jacuzzi-style soaking tub are all yours to enjoy. Relax and indulge yourself ? what luxury!

Bedroom 2 is a second master bedroom with a queen bed and a full bathroom with walk-in shower. It features a 32? HD LCD TV and is ideal for adults or teenagers in your party. The third bedroom is perfect for kids and features two wooden framed bunk beds with 4 single beds and comfortable finishings including a 32? HD LCD TV for their enjoyment. This bedroom has its own connection to the third full bathroom. The fourth bedroom has a double bed and includes a 32? HD LCD TV. The home has a spacious laundry room with a washer, dryer, sink, and iron and ironing board.

This house is conditionally pet friendly. Well behaved dogs under 25 pounds considered.

Life in a private home within a gated resort will take no getting used to at all. Kids and adults alike will go crazy for two large heated pools. One, a heated lap pool, is oceanfront and the second heated pool, for families, has a zero-slope entrance for paddling and a water play area. Also at the pool complex are a fitness center, 2 game rooms, a cafe, and a jacuzzi. Jogging trails throughout the resort and miles of delicious cinnamon-colored beach offer the perfect setting for a morning run or an evening stroll.

Bedding Configuration: 1 King, 1 Queen, 4 Twin, 1 Sleeper Sofa, 1 Full

Room Description: *** Plus one time end of stay cleaning fee is $295, pet fee $100(each), security damage fee is $195, amenity fee is 5.95% & tax is 11%.

Pets: Cats Allowed, Dogs allowed

Additional Features:
* Bedrooms: No Smoking Rental, Bedroom #1 (1 King), Bedroom #2 (Queen), Bedroom #3 (4 singles), Bedroom #4 (Double), Other (1 sofa sleeper)
* Convenience: Outlet Shopping, Area Fitness Center, Craft Shopping, Medical Services Nearby, Nearby Grocery, Shopping
* Culture: 83 miles to Orlando, FL, 30 miles - Daytona Airport (DAB), 75 miles Jackville Airport (JAX), 90 miles - Orlando Airport (MCO), Football Stadium, Jacksonville Stadium (Jaguars), Kennedy Space Center, Lighthouse, Marine Land, Museums, St Augustine Historic Town, Theatre, Ocean Hammock Beach Resort, Palm Coast, Florida, Palm Coast, FL
* Discounts: 30% off - Sept 13-Dec 21 only
* Entertainment: Cable Television, DVD Player, Television, Wireless Internet
* FAQ: Attached Garage, Beach (no cars), BBQ Grill (on site), Cafe (on site - Seasonal Hours), Fenced in Back Yard, Fitness Center (on site), Internet/Wifi in Unit, No Smoking Unit, Pool (on site), Pool Heated (on site), Stairs inside Unit - Yes
* Family: Beach, Kids Games, Library, Miniature Golf, Movie Theatre
* Geographic: Exceptional Sunrises, Exceptional Sunsets, Exceptional Views, Near Beach
* Kitchen: Coffee Maker, Cookware, Dishwasher, Full Kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, Utensils
* Living: Ceiling Fans, Central Air, Ironing Board, Linens, Washer & Dryer
* Outdoor: Balcony, Beach Walking, Biking, Boating, Deck, Fishing, Golf Courses, Grill, Hiking Trails, Hot Tub, Ocean Kayaking, Patio, Pool, Sight-Seeing, Surfing, Swimming, Walkway to Water, Wildlife Viewing
* PMS: Lock Instructions: Good News, OceanHammock Home
* Ratings: Gold
* Sleeps: Sleeps 2 or more, Sleeps 4 or more, Sleeps 5 or more, Sleeps 6 or more, Sleeps 7 or more, Sleeps 8 or more, Sleeps 9 or more, Sleeps 10 or more
* Trash Day: Thursday
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Arrival Date:
Departure Date:
Adults (18+):
Children (<18):
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Accommodation and Amenities:

Features:
  • High-Speed Internet
  • Full Kitchen
  • Balcony
  • Deck
  • Patio
Appliances:
  • Coffee Maker
  • Dishwasher
  • DVD Player
  • Microwave
  • Oven
  • Refrigerator
  • Toaster
Activities:
  • Biking
  • Boating
  • Fishing
  • Golf
  • Hiking
  • Surfing
  • Swimming
  • Walking

Owner/Manager last updated on 07/05/2014

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Pricing/ Rates:    (click to convert currency)
Nightly Price Range: $  233 to: $  600
Weekly Price Range: $  1,395 to: $  3,028
Monthly Price Range: $  2,902 to: $  13,180

   » Prices in United States Dollars.



This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
 Property Reviews 
Sand Castle Review
James K. from Sun City Center, FL recommends this property.
Stayed for 7 days in June, 2014
We were very satisfied with the Sand Castle home in Palm Coast. The house was very clean and layout very suitable for our needs. Like any rental with frequent turnover there was some normal wear and tear. A rubber seal on a sliding glass door was loosening and a bin in the refrigerator was in pantry. Some outside curtains on porch were inoperative so could not block sun if wanted to eat breakfast out there. But other than that, the house was very nice and we enjoyed it.

Property Manager Response:
Response from Vacation Rental Pros
Hi James - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
Overall Satisfacation
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Great Vacation
Jack B. from Fairfield, OH recommends this property.
Stayed for 7 days in June, 2014
We had a wonderful time staying at Sand Castle. The house was conveniently located to the pools and beach access. The house was in great shape and had plenty of room for 8 people that stayed. I highly recommend it.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jack - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Nice house...minor issues
A guest from Barre, VT recommends this property.
Stayed for 7 days in May, 2014
We were very pleased with our stay and would choose this house if we came to Palm Coast again. All of the issues we had were all very minor.About the area: there is pretty much nothing close. There is a small Publix and 2 places to eat. St Aug is 40 minutes up the coast on A1A and Daytona is about the same south. There is only one toll bridge into Palm Coast from the west.The beaches are not fine sand, more like crushed shells. On a very, VERY positive note, beach chairs and umbrellas are available to use on the beach for free. There is a guy that will set them up for you. Bring a few bucks to tip the guy. The 2 guys we saw were super nice and friendly.The beds were mostly comfortable. The pillows on the master bed were not as firm as I like them...I should have brought my own pillow.The TV in the living room was a pain to figure out. The Bluray player didn't work and the DVD/VCR combo was old and the picture quality was terrible. We could not figure out how to work the speakers that are throughout the house, it would have been nice to be able to play music through them.The charcoal grill seemed like it was a gas grill conversion. The ventilation is lacking and I had trouble getting the temperature right.Some of the furniture was loose and in need of tightening (table,chairs,bunk beds) or repair (1 barstool chair was broken in the garage, chair squeaked)The hot tub was pretty cloudy and half the jets didn't work. The instructions on how to maintain/use were not clear.The community pool area was nice. We only spent one afternoon there and liked the setup and the friendliness of the staff.One last minor thing - there is a second gate that we did not realize closed at night...one time through the gate started to close on us. It would have been nice to have been told by the front gate.This review was very nit-picky. We would chose both the house and VRPros for Palm Co

Property Manager Response:
Response from Vacation Rental Pros
Hi Dana - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
Overall Satisfacation
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"Sandcastle" seashells
A guest from Lacombe, LA recommends this property.
Stayed for 7 days in May, 2014
Beautiful location. Safe for teens to explore. Beautiful family beach area. Resort has a quiet pool steps from beach and a kids pool with plenty of space. Hone was very pretty and perfect location !

Property Manager Response:
Response from Vacation Rental Pros
Hi Kermit- On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Perfect for pets
Constance J. from Gainesville, FL recommends this property.
Stayed for 9 days in May, 2014
This is the second time we have rented this home due to the fact it has a fenced yard for our dogs and the location is ideal with good views. We always enjoy the porch balcony but it could use a good cleaning and some maintenance with the screens and blinds. The beds and pillows are not comfortable. We brought our own pillows the second time. The ice maker did not work either time and we purchased ice . The hot tub works but not correctly and is deep and uncomfortable. We did not even use it the second time we stayed. We did find the house very clean and adequately supplied. I would recommend and will stay again, but hope the owner will do some repairs and purchase new refrigerator.

Property Manager Response:
Response from Vacation Rental Pros
Hi Constance - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Great location, very close to the beach.
A guest from Candiac, QB recommends this property.
Stayed for 42 days in January, 2014
We stayed at Sand Castle from Jan.25th to Mar.8th & were happy there. There was an issue with the ice maker & a repair man came but, the next day, it was still broken. All of the kitchen appliances should be changed. We also had an issue with the phone, first with us having been given the wrong number & second with a connection problem. That problem was fixed rather quickly. There was also a mold problem in the master bathroom. My husband was required to brush down the shower with Tilex twice during our stay. These were problems that were not major, but, they were irritants that we had to deal with. The location of the house was incredible. The view was amazing. As we were traveling with our dog, we were happy the house was fenced in. The layout of the hose was perfect for our family & friends. All in all, a great place to stay. Was disappointed it had already been rented for the same time period next year. Will definitely look for another rental in this area.

Property Manager Response:
Response from Vacation Rental Pros
Hi Shirley - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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sand castle house
A guest from Lowellville, OH recommends this property.
Stayed for 7 days in December, 2013
We had a great time, house was great. Good location to both beach and pool. Was traveling with our dog, loved the fenced in yard.

Property Manager Response:
Response from Vacation Rental Pros
Hi Darlene - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
show detailed scores

Sand Castle
Judy T. from Moultrie, GA recommends this property.
Stayed for 7 days in July, 2013
We were very happy with our rental property. The kids had a wonderful time and it is a great place to go and stay if you have kids. It is family oriented, quiet and you don't have to worry about a lot of noise. The only thing that I have a problem with is having to order food and drinks from the grill. If the prices were reasonable it wouldn't be to bad. But over all we had a wonderful time.

Property Manager Response:
Response from Vacation Rental Pros
Hi Judy - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
show detailed scores

San Castle---Great Visit
Richard B. from College Station, TX recommends this property.
Stayed for 7 days in June, 2013
Upon arrival, the ice maker was frozen up, I could not get the main TV to work, the small refrigerator under the grill was not working and I had no idea how to work the hot tub. Called and Daniel was there within a few minutes and did a great job of getting me up to date on the hot tub and fixing the other items. The next day which was Sunday we discovered the dryer was not getting the clothes dry, Sergio came the next day and determined the vent was stopped up and he was unable to correct the problem, the next day the upstairs a/c blew a capacitor and was inoperative. Contacted management and before the end of the day the A/C was repaired by James and a temporary fix on the dryer was made by Don. Note: It appears there is no outlet to the outside for the dryer vent and it just goes to the attic. Something needs to be done to correct this issue or there may be a fire as the result of build up of lent in the dryer vent. We loved the unit, a five minute walk to the beach and club. Great kiddie pools. The house had just about everything you could want or need----but when you have 6 adults and 4 children there will be a lot of trash, dishes and clothes to wash. We ran out of trash bags, dishwasher detergent and washing machine detergent by about Tuesday evening. Should consider as a minimum two loads dishwasher and clothes washer a day and increase the amount provided. Overall a great family vacation and we would certainly consider returning. Management was super responsive and the boogie boards and beach items were just great---had I known of their availability I could have saved some space in my car by not bringing ours all the way from Texas. Again, thanks for a great visit and vacation.

Property Manager Response:
Response from Vacation Rental Pros
Hi Richard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
show detailed scores

Teacher trip
Kara W. from Pinetta, FL recommends this property.
Stayed for 3 days in June, 2013
A group of teachers took time at the end of the year to celebrate the school year and bond as a team. This vacation helped us do that! We were able to relax, take time for the pool or beach, cook together in the spacious kitchen, and play games at night! This home is located close enough to St. Augustine for us to enjoy an afternoon there. Nice accommodations, comfortable and clean. Could have been left more toilet paper and garbage bags, but overall a great experience!

Property Manager Response:
Response from Vacation Rental Pros
Hi Kara - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
Overall Satisfacation
show detailed scores

Overall Very Nice
Mary T. from Lake City, FL recommends this property.
Stayed for 3 days in May, 2013
Pros: Great property, conveniently located, master bathtub water pressure excellent, lots of beach gear, hot tub excellent, beds decent, layout decent, balcony excellent, outside seating excellent, extra bathrooms decent.Cons: Master shower stall has very little water pressure which is odd since the bath is awesome. Microwave is scary, weird noise followed with burning metal smell, Ice maker is clogged - have to dig ice out by hand, Wifi directions not accurate - when you connect you will be asked to type in pin, you must choose select wep key instead and then type in password, called for help with this, but never called back, luckily I am familiar with electronics, tvs not programmed -- I programmed bottom floor tvs, and hooked up our own smart devices to top floor tvs, but if power goes out, most likely the tvs will need reprogramming, fridge on patio has no power, grill is nasty as are grill brushes, we only had 8 towels in house when we arrived (10 of us total), but they did bring us more, only 2 kitchen trash bags, asked for more but were refused - this was annoying since they are so adamant about trash - feel they should warn you to bring trash bags when you make reservation, there are a tremendous number of rules and chores for you to do before you leave, the rules are posted everywhere and it gets to feel a bit naggy - we actually put some of the signs in drawers so we did not have to look at them constantly.This is overall a nice place, but it is expensive and for the price, we felt they could have provided a little more -- trash bags, towels and really should have had the electronics ready to use. Would I come back?...maybe, but most likely I would try another resort community where there is more emphasis on guest comfort and less emphasis on what you need to do while your on vacation to take care of our property

Property Manager Response:
Response from Vacation Rental Pros
Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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Our week at the Sand Castle
A guest from Aurora, ON recommends this property.
Stayed for 7 days in April, 2013
We had a fantastic week - great house, great location, great service from the company. I would recommend a gas barbeque to replace the charcoal grill - it was difficult to use, especially in the pouring rain! The screen doors need some work, but otherwise, everything was fantastic. I would highly recommend the house and neighbourhood.

Property Manager Response:
Response from Vacation Rental Pros
Hi Joan - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
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Our stay at sand castle
Claudio D. from Milford, MI recommends this property.
Stayed for 7 days in March, 2013
This was our 3rd year with vacation pros and have always been very satisfied with the home, location and professional staff..The only problem this year was the jacuzzi did not work properly!!Other then that everything was great,, and I would definatly recommend cinomon beach and vacation pros to anyone..Keep up the good work!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Claudio - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
show detailed scores

Memory Maker
Linda G. from Palm Coast, FL recommends this property.
Stayed for 7 days in February, 2013
We rented the house for one week. Our daughter and her family along with our son and his family joined us. We had such a wonderful time and we will all remember our vacation. Thank you.

Property Manager Response:
Response from Vacation Rental Pros
Hi Linda - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
show detailed scores

The location was great, the home was ok, but the management was t
Elizabeth R. from Cleveland, OH recommends this property.
Stayed for 7 days in December, 2012
We have rented many homes before and overall the management and cleanliness were terrible. The home was nice but it was not cleaned properly. The hot tub did not work and was never fixed, the dryer and the toasters were not working, several dining room chairs were weak and others broken, clothes was left in the laundry room, old beer in a small refrigerator that did not work and many more problems. We called Vacation Rental Pros and they were not much help, very unprofessional and rude, we started having problems even before we started our vacation. I wish there was a way to notify the property owners of how VRPros is running their home. I recommend the property but do not recommend the management (VRPros). By the way they offered a 10% discount for the problem with the hot tub but we only received about 5%.

Property Manager Response:
Response from Vacation Rental Pros
Hi Elizabeth - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
show detailed scores

Fun week
Brian B. from Francis, UT recommends this property.
Stayed for 7 days in October, 2012
Great house and location. My only complaints is that the hot tub was not maintained before our stay and was not working. The outdoor refrigerator was also not working. Better maintenance of the property and i would give it 5 stars all around.

Property Manager Response:
Response from Vacation Rental Pros
Hi Brian - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
show detailed scores

nice
Twila H. from Indianapolis, IN recommends this property.
Stayed for 4 days in August, 2012
even though the home was nice and had everything we needed, this home is in dire need of maintenance. the ceiling fans and vents were pretty dirty.the back stairs were in need of repair, only half of the hot tub worked and the master bdrm screen kept falling off, the master toilet paper holder kept falling off and the grill was full of water. despite this the location is wonderful and we had a good time. Such a shame to see a gorgeous home not being taken care of as it should

Property Manager Response:
Response from Vacation Rental Pros
Hi Twila - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
show detailed scores

Luxery
Craig O. from Canton, GA recommends this property.
Stayed for 2 days in August, 2012
VRPros sent us to this place when our airconditioning went out at our original vacation rental home. It's awesome. Beautiful and luxurious house in gated community with guards. Like new and very clean with everything you need within walking distance. Highly reccomend!

Property Manager Response:
Response from Vacation Rental Pros
Hi Craig - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
show detailed scores

Sand Castle
A guest from Peoria, IL does not recommend this property.
Stayed for 7 days in July, 2012
the conditions in the unit left something to be desired. Plumging upon our arrival was not working properly, the fan blades were coated with dust, and our check-out experience left much to be desired. However, the beach and the pools were great.

Property Manager Response:
Response from Vacation Rental Pros
Hi Carolyn - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great Location, Not so great beds
A guest from Hendersonville, TN recommends this property.
Stayed for 14 days in June, 2012
We have rented this property before and nothing much has changed. The location is great but for this price the beds in this unit should be WAY better. One bed was literally broken. The kitchen is moderatey stocked. There still seems to be some kinks with the cleaning staff. They left us with clothes to fold and no washcloths. I think a better idea may be to have the cleaning crew done by 2:00 and check in at 3:00 to allow some time for a cushion. Do not think the spa chemicals were ever checked the two weeks we were there. We do love the location and property overall but will change specific rental next year. The staff at the gate are very professional and the ladies who serve for the grill are great.

Property Manager Response:
Response from Vacation Rental Pros
Hi Dan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Palm Coast in February
A guest from Winnipeg, MB recommends this property.
Stayed for 7 days in February, 2012
Our Sandcastle house was great for a two family vacation! Though it was a bit chilly in Palm Coast in February, the heated pool was great for the kids and the ocean was just a short walk away. The house was beautiful and roomy!

Property Manager Response:
Response from Vacation Rental Pros
Hi Sharla - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Brilliant sun all day long!
Larry S. from Stevensville, MD recommends this property.
Stayed for 28 days in January, 2012
We arrived three days after the last reviewer and found no evidence of the ants mentioned. The home was spotless and management was very responsive to the few minor issues we had (toilet running; jammed lock box). It was lovely being so close to the beach and the club house. From the second story deck you get direct sunlight from sunrise to late afternoon. We particularly enjoyed overlooking the lake and watching the ducks, birds, and even a pair of otters play! We will definitely return ? it was perfect!

Property Manager Response:
Response from Vacation Rental Pros
Hi Larry - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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Really Nice House
Susan E. from Atlanta, GA recommends this property.
Stayed for 7 days in December, 2011
We just returned from staying a week in Sand Castle (Xmas - New Year's Day). The house was clean when we arrived. As far as soap, paper towels, detergents, etc -- the house was not very well equipped, so we had to purchase all house things at the store. The house wifi did not work, and property mgt was pretty efficient getting it up and running. There were a lot of bugs in the house -- mainly lots and lots of tiny ants -- I did not complain about this to mgt, but I'm sure they would have come out and sprayed if I had. We played the conservatory golf course -- spectacular! Overall a nice stay in a nice house.

Property Manager Response:
Response from Vacation Rental Pros
Hi Susan - I just read your comments, and I want to thank you for the great input. At Vacation Rental Pros we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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good
Shirley J. from Lithia Springs, GA recommends this property.
Stayed for 7 days in November, 2011
good

Property Manager Response:
Response from Vacation Rental Pros
Hi Shirley - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Fall Vacation
Linda S. from Loganville, Georgia recommends this property.
Stayed for 7 days in September, 2011
Very quiet, clean and comfortable. We will be back!

Property Manager Response:
Response from Vacation Rental Pros
Hi Linda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Kid friendly and Very Welcoming
Donald G. from Lima, OH recommends this property.
Stayed for 7 days in August, 2011
We have a 9 year old daughter, a 4 year old son, and a 2 year old son who were very welcomed and had one of the best times in there young lives. A few things that I was upset with were... We checked into the house to find a leaking sink in the kitchen that smelled awful and the T.V. in the kids bedroom on the first floor with out cable (both fixed with in 30 min of checkin). Also we were unable to use the top floor deck the mojority of our second day because the roof was being power washed with us inside the house. I was given the wrong driving directions by Vacaion rental pros so I missed a Tee Time at the Cyprus Golf club but was given a free round by the course once I used map quest to find it. All in All we had a wonderful time and we couldnt have picked a better location for our kids first beach vacation. We would love to go back next year.

Property Manager Response:
Response from Vacation Rental Pros
Hi Donald - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Well Pleased with the house.
A guest from Atlanta, Georgia recommends this property.
Stayed for 7 days in July, 2011

Property Manager Response:
Response from Vacation Rental Pros
Hi Wayne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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103 Ocean Way North, Palm Coast, FL 32137
A guest from knoxville, Tennessee does not recommend this property.
Stayed for 7 days in July, 2011
This was an okay house, but had several issues from knobs falling off of everything, to the TV in the main living room not working, but one of the main problems is the mattresses in the house. They are old and wore out. We slept in the second master?? We were so sore from the mattress, not to mention you kept rolling toward the center. It was awful. Also, I?m not sure if it was our misunderstanding or if it?s the way it?s worded on the add, but all the rooms except the Main Master are all on the bottom floor, so if you have the maximum, you are all together downstairs, and one of the bedrooms downstairs didn?t have a closet. The other issue for us was the fact that there is really nothing around you. You are about 16 miles from St. Augustine, and 20 miles from Daytona with really nothing in-between. The pools were nice, but you couldn't even get into the gym, it was way too small and packed every morning, and everything shuts down at 10:00pm. After we left, we were missing a car key, and it took two weeks and numerous calls to try to see if we had left the keys in the house.

Property Manager Response:
Response from Vacation Rental Pros
Hi Tammie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and bedding issues. I have asked my property manager to get it professional cleaned. You and your family are welcome back any time.
 
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Sand Castle
A guest from Hendersonville, TN recommends this property.
Stayed for 14 days in June, 2011
Property is nice especially for large family. We were a little disappointed with the cleaning service. They arrived late, were still there at 4:00 p.m. and wanted us to finish for them. The kitchen could be better equipped. Not sure why owners opt for double beds instead of queen beds.

Property Manager Response:
Response from Vacation Rental Pros
Hi Dan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Our children and grandchilden love the week we spend together at the beach. We love this place and will come back.
Steve P. from Grovetown, GA recommends this property.
Stayed for 7 days in June, 2011

Property Manager Response:
Response from Vacation Rental Pros
Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Starfish House Palm Coast
Cheryl J. from Brighton, Michigan does not recommend this property.
Stayed for 7 days in April, 2011
Why the review is bad. There was major construction of a home next door. We were not informed of this. I would have chose a different location. The Vacation Rental Pro's told me they are in Jacksonville they didn't know? I was told it's a chance that we took with an empty lot next to the home, basically not their fault, out of their hands. We awoke to Hammers, and circular saws at 8am not a good thing for me. After 3 days of being informed the Vacation Rental Pro's were nice enough to move us to another location which was fine, but it was an effort to move all belongings and food. Overall our vactaion was not a disaster, but the construction noise was ridiculus. The Vacation Pro's are good people, they responded to my calls, but a resolution did not come as quickly as I would have liked. The homes are very nice but beware of empty lots there may be construction if that doesn't bother you than you will be fine. Trying to be fair here, the properties are very nice, the pools are nice and clean, the beach is a short walk away, that also is very nice.

Property Manager Response:
Response from Vacation Rental Pros
Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues at the other home you stayed at. There was no construction next to the Sandcastle home. Since you arrived on a Saturday, the construction did not begin at the other house until Monday. We moved you the next day. There was no maintenance or construction issues at the Sandcastle Home. You and your family are welcome back any time.
 
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Not a 4 bedroom!
Russell W. from Amityville,, NY does not recommend this property.
Stayed for 7 days in April, 2011
This was our 6th visit to Palm Coast. We love the area, ocean and pools. For the last 4 years we have rented from Vacation Rental Pros. This was our first house rental since our family keeps growing. We chose the Sand Castle because it had 4 bedrooms. Please be aware that the 4th bedroom is a converted utility room! It had no window, and no closet. Infact, what looked like a closet was the boiler and water heater. I was close to tears the day we arrived. The rest of the house was fairly nice but nothing as well equipped or furnished as the condos we had been used to renting. Steve Milo credited us with $200 but it didn't make our sleep any better. Most of the week my husband had to sleep on the sofa. I was disappointed that the rental agent wasn't up front with us about the inadequte 4th bedroom. Please be aware that the Sand Castle is really a 3 bedroom!

Property Manager Response:
Response from Vacation Rental Pros
Hi Russell - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for your issues with the 4th bedroom. We are working with the owner to have a window added in the Fall. You and your family are welcome back any time.
 
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A Great Fit
Janet F. from Oak Forest, IL recommends this property.
Stayed for 7 days in April, 2011
We loved this home, it worked out perfect especially for our young grandchildren. Plenty of space for all to be together or alone time. St. Augustine was a good outing. Disney for a day worked out nice too. We had plenty relaxing and family time. Only recommendation would be to upgrade the beds. I was nervous making the decision to stay there without a personal recommendation, but so glad I did.

Property Manager Response:
Response from Vacation Rental Pros
Hi Janet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Great Stay
Howard O. from Hudsonville, MI recommends this property.
Stayed for 7 days in April, 2011

Property Manager Response:
Response from Vacation Rental Pros
Hi Howard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Cinnamon Beach-Sandcastle House rental
Anthony D. from Spencerport, NY recommends this property.
Stayed for 7 days in January, 2011
Nice house located close to beach and pools with a nice few of the man made lake.

Property Manager Response:
Response from Vacation Rental Pros
Hi Anthony - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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robert g. from cairo, GA recommends this property.
Stayed for 7 days in August, 2010

Property Manager Response:
Response from Vacation Rental Pros
Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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My family and I really enjoyed our stay here. We were a little bit surprised to know that the 2 pools were community pools but o
Deidre P. from Birmingham, Ala recommends this property.
Stayed for 6 days in August, 2010

Property Manager Response:
Response from Vacation Rental Pros
Hi Diedre - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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103 Ocean Way--Beach House
Lisa C. from Knoxville, Tenn recommends this property.
Stayed for 7 days in July, 2010
This property was great. The home was beautiful and the location was outstanding. The only issue was this property advertises 4 bedrooms. Well, the 4th bedroom is a room with a bed, but does not have a closet or a place to put your clothes--and the heat/air conditioning unit is in this room. There are no windows in this room. It looks like something that used to be the garage. We would have stayed somewhere else had we realized the issues with the 4th bedroom. It really made the person staying in that room feel like they were in the dungeon. We were also the first to rent the property so there were issues with the WI-FI and the DVD player. Both of these issues were rectified within 24-48 hours.

Property Manager Response:
Response from Vacation Rental Pros
Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and glad we were able to fix them. I also apologize for your issues with the 4th bedroom. I did look at the bedroom personally and talk to the owner of the property and he has relatives stay there all the time. I will email you a discount directly. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time.
 
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