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Full Kitchen
Balcony
Deck
Patio
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Walking

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Our week at the Sand Castle A guest from Aurora, ON recommends this property. Stayed for 7 days in April, 2013 We had a fantastic week - great house, great location, great service from the company. I would recommend a gas barbeque to replace the charcoal grill - it was difficult to use, especially in the pouring rain! The screen doors need some work, but otherwise, everything was fantastic. I would highly recommend the house and neighbourhood. Property Manager Response: Response from Vacation Rental Pros Hi Joan - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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Our stay at sand castle Claudio D. from Milford, MI recommends this property. Stayed for 7 days in March, 2013 This was our 3rd year with vacation pros and have always been very satisfied with the home, location and professional staff..The only problem this year was the jacuzzi did not work properly!!Other then that everything was great,, and I would definatly recommend cinomon beach and vacation pros to anyone..Keep up the good work!! Property Manager Response: Response from Vacation Rental Pros Hi Claudio - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Memory Maker Linda G. from Palm Coast, FL recommends this property. Stayed for 7 days in February, 2013 We rented the house for one week. Our daughter and her family along with our son and his family joined us. We had such a wonderful time and we will all remember our vacation. Thank you. Property Manager Response: Response from Vacation Rental Pros Hi Linda - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments. |
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The location was great, the home was ok, but the management was t Elizabeth R. from Cleveland, OH recommends this property. Stayed for 7 days in December, 2012 We have rented many homes before and overall the management and cleanliness were terrible. The home was nice but it was not cleaned properly. The hot tub did not work and was never fixed, the dryer and the toasters were not working, several dining room chairs were weak and others broken, clothes was left in the laundry room, old beer in a small refrigerator that did not work and many more problems. We called Vacation Rental Pros and they were not much help, very unprofessional and rude, we started having problems even before we started our vacation. I wish there was a way to notify the property owners of how VRPros is running their home. I recommend the property but do not recommend the management (VRPros). By the way they offered a 10% discount for the problem with the hot tub but we only received about 5%. Property Manager Response: Response from Vacation Rental Pros Hi Elizabeth - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Fun week Brian B. from Francis, UT recommends this property. Stayed for 7 days in October, 2012 Great house and location. My only complaints is that the hot tub was not maintained before our stay and was not working. The outdoor refrigerator was also not working. Better maintenance of the property and i would give it 5 stars all around. Property Manager Response: Response from Vacation Rental Pros Hi Brian - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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nice Twila H. from Indianapolis, IN recommends this property. Stayed for 4 days in August, 2012 even though the home was nice and had everything we needed, this home is in dire need of maintenance. the ceiling fans and vents were pretty dirty.the back stairs were in need of repair, only half of the hot tub worked and the master bdrm screen kept falling off, the master toilet paper holder kept falling off and the grill was full of water. despite this the location is wonderful and we had a good time. Such a shame to see a gorgeous home not being taken care of as it should Property Manager Response: Response from Vacation Rental Pros Hi Twila - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Luxery Craig O. from Canton, GA recommends this property. Stayed for 2 days in August, 2012 VRPros sent us to this place when our airconditioning went out at our original vacation rental home. It's awesome. Beautiful and luxurious house in gated community with guards. Like new and very clean with everything you need within walking distance. Highly reccomend! Property Manager Response: Response from Vacation Rental Pros Hi Craig - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Sand Castle A guest from Peoria, IL does not recommend this property. Stayed for 7 days in July, 2012 the conditions in the unit left something to be desired. Plumging upon our arrival was not working properly, the fan blades were coated with dust, and our check-out experience left much to be desired. However, the beach and the pools were great. Property Manager Response: Response from Vacation Rental Pros Hi Carolyn - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Great Location, Not so great beds A guest from Hendersonville, TN recommends this property. Stayed for 14 days in June, 2012 We have rented this property before and nothing much has changed. The location is great but for this price the beds in this unit should be WAY better. One bed was literally broken. The kitchen is moderatey stocked. There still seems to be some kinks with the cleaning staff. They left us with clothes to fold and no washcloths. I think a better idea may be to have the cleaning crew done by 2:00 and check in at 3:00 to allow some time for a cushion. Do not think the spa chemicals were ever checked the two weeks we were there. We do love the location and property overall but will change specific rental next year. The staff at the gate are very professional and the ladies who serve for the grill are great. Property Manager Response: Response from Vacation Rental Pros Hi Dan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Palm Coast in February A guest from Winnipeg, MB recommends this property. Stayed for 7 days in February, 2012 Our Sandcastle house was great for a two family vacation! Though it was a bit chilly in Palm Coast in February, the heated pool was great for the kids and the ocean was just a short walk away. The house was beautiful and roomy! Property Manager Response: Response from Vacation Rental Pros Hi Sharla - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Brilliant sun all day long! Larry S. from Stevensville, MD recommends this property. Stayed for 28 days in January, 2012 We arrived three days after the last reviewer and found no evidence of the ants mentioned. The home was spotless and management was very responsive to the few minor issues we had (toilet running; jammed lock box). It was lovely being so close to the beach and the club house. From the second story deck you get direct sunlight from sunrise to late afternoon. We particularly enjoyed overlooking the lake and watching the ducks, birds, and even a pair of otters play! We will definitely return ? it was perfect! Property Manager Response: Response from Vacation Rental Pros Hi Larry - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Really Nice House Susan E. from Atlanta, GA recommends this property. Stayed for 7 days in December, 2011 We just returned from staying a week in Sand Castle (Xmas - New Year's Day). The house was clean when we arrived. As far as soap, paper towels, detergents, etc -- the house was not very well equipped, so we had to purchase all house things at the store. The house wifi did not work, and property mgt was pretty efficient getting it up and running. There were a lot of bugs in the house -- mainly lots and lots of tiny ants -- I did not complain about this to mgt, but I'm sure they would have come out and sprayed if I had. We played the conservatory golf course -- spectacular! Overall a nice stay in a nice house. Property Manager Response: Response from Vacation Rental Pros Hi Susan - I just read your comments, and I want to thank you for the great input. At Vacation Rental Pros we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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good Shirley J. from Lithia Springs, GA recommends this property. Stayed for 7 days in November, 2011 good Property Manager Response: Response from Vacation Rental Pros Hi Shirley - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Fall Vacation Linda S. from Loganville, Georgia recommends this property. Stayed for 7 days in September, 2011 Very quiet, clean and comfortable. We will be back! Property Manager Response: Response from Vacation Rental Pros Hi Linda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Kid friendly and Very Welcoming Donald G. from Lima, OH recommends this property. Stayed for 7 days in August, 2011 We have a 9 year old daughter, a 4 year old son, and a 2 year old son who were very welcomed and had one of the best times in there young lives. A few things that I was upset with were... We checked into the house to find a leaking sink in the kitchen that smelled awful and the T.V. in the kids bedroom on the first floor with out cable (both fixed with in 30 min of checkin). Also we were unable to use the top floor deck the mojority of our second day because the roof was being power washed with us inside the house. I was given the wrong driving directions by Vacaion rental pros so I missed a Tee Time at the Cyprus Golf club but was given a free round by the course once I used map quest to find it. All in All we had a wonderful time and we couldnt have picked a better location for our kids first beach vacation. We would love to go back next year. Property Manager Response: Response from Vacation Rental Pros Hi Donald - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Well Pleased with the house. A guest from Atlanta, Georgia recommends this property. Stayed for 7 days in July, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Wayne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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103 Ocean Way North, Palm Coast, FL 32137 A guest from knoxville, Tennessee does not recommend this property. Stayed for 7 days in July, 2011 This was an okay house, but had several issues from knobs falling off of everything, to the TV in the main living room not working, but one of the main problems is the mattresses in the house. They are old and wore out. We slept in the second master?? We were so sore from the mattress, not to mention you kept rolling toward the center. It was awful. Also, I?m not sure if it was our misunderstanding or if it?s the way it?s worded on the add, but all the rooms except the Main Master are all on the bottom floor, so if you have the maximum, you are all together downstairs, and one of the bedrooms downstairs didn?t have a closet. The other issue for us was the fact that there is really nothing around you. You are about 16 miles from St. Augustine, and 20 miles from Daytona with really nothing in-between. The pools were nice, but you couldn't even get into the gym, it was way too small and packed every morning, and everything shuts down at 10:00pm. After we left, we were missing a car key, and it took two weeks and numerous calls to try to see if we had left the keys in the house. Property Manager Response: Response from Vacation Rental Pros Hi Tammie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and bedding issues. I have asked my property manager to get it professional cleaned. You and your family are welcome back any time. |
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Sand Castle A guest from Hendersonville, TN recommends this property. Stayed for 14 days in June, 2011 Property is nice especially for large family. We were a little disappointed with the cleaning service. They arrived late, were still there at 4:00 p.m. and wanted us to finish for them. The kitchen could be better equipped. Not sure why owners opt for double beds instead of queen beds. Property Manager Response: Response from Vacation Rental Pros Hi Dan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Our children and grandchilden love the week we spend together at the beach. We love this place and will come back. Steve P. from Grovetown, GA recommends this property. Stayed for 7 days in June, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Starfish House Palm Coast Cheryl J. from Brighton, Michigan does not recommend this property. Stayed for 7 days in April, 2011 Why the review is bad. There was major construction of a home next door. We were not informed of this. I would have chose a different location. The Vacation Rental Pro's told me they are in Jacksonville they didn't know? I was told it's a chance that we took with an empty lot next to the home, basically not their fault, out of their hands. We awoke to Hammers, and circular saws at 8am not a good thing for me. After 3 days of being informed the Vacation Rental Pro's were nice enough to move us to another location which was fine, but it was an effort to move all belongings and food. Overall our vactaion was not a disaster, but the construction noise was ridiculus. The Vacation Pro's are good people, they responded to my calls, but a resolution did not come as quickly as I would have liked. The homes are very nice but beware of empty lots there may be construction if that doesn't bother you than you will be fine. Trying to be fair here, the properties are very nice, the pools are nice and clean, the beach is a short walk away, that also is very nice. Property Manager Response: Response from Vacation Rental Pros Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues at the other home you stayed at. There was no construction next to the Sandcastle home. Since you arrived on a Saturday, the construction did not begin at the other house until Monday. We moved you the next day. There was no maintenance or construction issues at the Sandcastle Home. You and your family are welcome back any time. |
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Not a 4 bedroom! Russell W. from Amityville,, NY does not recommend this property. Stayed for 7 days in April, 2011 This was our 6th visit to Palm Coast. We love the area, ocean and pools. For the last 4 years we have rented from Vacation Rental Pros. This was our first house rental since our family keeps growing. We chose the Sand Castle because it had 4 bedrooms. Please be aware that the 4th bedroom is a converted utility room! It had no window, and no closet. Infact, what looked like a closet was the boiler and water heater. I was close to tears the day we arrived. The rest of the house was fairly nice but nothing as well equipped or furnished as the condos we had been used to renting. Steve Milo credited us with $200 but it didn't make our sleep any better. Most of the week my husband had to sleep on the sofa. I was disappointed that the rental agent wasn't up front with us about the inadequte 4th bedroom. Please be aware that the Sand Castle is really a 3 bedroom! Property Manager Response: Response from Vacation Rental Pros Hi Russell - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for your issues with the 4th bedroom. We are working with the owner to have a window added in the Fall. You and your family are welcome back any time. |
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A Great Fit Janet F. from Oak Forest, IL recommends this property. Stayed for 7 days in April, 2011 We loved this home, it worked out perfect especially for our young grandchildren. Plenty of space for all to be together or alone time. St. Augustine was a good outing. Disney for a day worked out nice too. We had plenty relaxing and family time. Only recommendation would be to upgrade the beds. I was nervous making the decision to stay there without a personal recommendation, but so glad I did. Property Manager Response: Response from Vacation Rental Pros Hi Janet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Great Stay Howard O. from Hudsonville, MI recommends this property. Stayed for 7 days in April, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Howard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Cinnamon Beach-Sandcastle House rental Anthony D. from Spencerport, NY recommends this property. Stayed for 7 days in January, 2011 Nice house located close to beach and pools with a nice few of the man made lake. Property Manager Response: Response from Vacation Rental Pros Hi Anthony - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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robert g. from cairo, GA recommends this property.
Stayed for 7 days in August, 2010 Property Manager Response: Response from Vacation Rental Pros Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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My family and I really enjoyed our stay here. We were a little bit surprised to know that the 2 pools were community pools but o Deidre P. from Birmingham, Ala recommends this property. Stayed for 6 days in August, 2010 Property Manager Response: Response from Vacation Rental Pros Hi Diedre - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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103 Ocean Way--Beach House Lisa C. from Knoxville, Tenn recommends this property. Stayed for 7 days in July, 2010 This property was great. The home was beautiful and the location was outstanding. The only issue was this property advertises 4 bedrooms. Well, the 4th bedroom is a room with a bed, but does not have a closet or a place to put your clothes--and the heat/air conditioning unit is in this room. There are no windows in this room. It looks like something that used to be the garage. We would have stayed somewhere else had we realized the issues with the 4th bedroom. It really made the person staying in that room feel like they were in the dungeon. We were also the first to rent the property so there were issues with the WI-FI and the DVD player. Both of these issues were rectified within 24-48 hours. Property Manager Response: Response from Vacation Rental Pros Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and glad we were able to fix them. I also apologize for your issues with the 4th bedroom. I did look at the bedroom personally and talk to the owner of the property and he has relatives stay there all the time. I will email you a discount directly. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. |
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