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Full Kitchen
Balcony
Blender
Coffee Maker
Dishwasher
DVD Player
Microwave
Refrigerator
Toaster
Biking
Boating
Fishing
Golf
Hiking
Surfing
Swimming
Tennis
Walking

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Dirty Condo Marcel F. from Vlijmen, NB does not recommend this property. Stayed for 3 days in April, 2013 This condo was not clean during our stay. One of the beds was slept by someone else. So we were very unsatisfied. For this reason we were moved to another condo at Surfclub 1 |
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surf club 1307 A guest from charleston, SC does not recommend this property. Stayed for 7 days in March, 2013 need to hire a professional exterminator-my friends grandson kept finding the roach traps that had placed throughout the condo--you need to let people know there is no beach-kitchen appliances need to be updated-the ice maker decided to work 4 days into our vacation-the rust on the frig. is very unsightly--for the price of this condo -we were very disappointed Property Manager Response: Response from Vacation Rental Pros Hi Kay - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Surf Club 1307 A guest from Ajax, ON recommends this property. Stayed for 28 days in March, 2013 The condo was exactly as described in your ad. The location is perfect. There is lots to do in the area. It is perhaps time for a new fridge, as its condenser seems to be very noisy from time to time. Also the sofa cushions could use a cleaning. Aside from those minor details, it was definitely a ten! Property Manager Response: Response from Vacation Rental Pros Hi Diana - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Will Not Use Vacation Rental Pros again Deborah S. from Hollywood, FL does not recommend this property. Stayed for 7 days in August, 2012 We came here to be on the beach, we were NOT told that the beach was NOT usable. I called the property management office on the day we arrived and told them the one of the door keys did not work, I was told that someone would call me back to replace ONE called me back. One key for two people was a PAIN. There was one major problem with the condo... the glass door in the living-room took two hands to open and close, we had to use the door in the bedroom to go in and out from the patio. Property Manager Response: Response from Vacation Rental Pros Hi Deborah - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Our Surf Club vacation Paul M. from Jacksonville, FL recommends this property. Stayed for 7 days in May, 2012 My husband and I really enjoyed our relaxing stay with ocean views. It was wonderful to hear the ocean and to go to sleep with that background. There were only two problems, one was the condo should have been aired out ahead of time, it had a musty smell. The master bath was not very clean and the shower was filled with mildew. They did come up and clean it, but she did not get it all. I would suggest that bleach be sprayed in the bathrooms to keep down the mildew and the condos opened up from time to time; this would help the stay to be nicer. That being said it was one of the most relaxing vacations we have had in a long time!!! Property Manager Response: Response from Vacation Rental Pros Hi Paul - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Lovely location, would definitely return to Palm Coast Ian W. from Nepean, Ontario recommends this property. Stayed for 59 days in February, 2012 We enjoyed the view of the ocean every morning. Condo was fine for able-bodied guests, however it was totally unsatisfactory for a handicap guest in wheelchair, with no walk-in shower, toilets hidden in tight areas, no access to balcony. On this matter, we were misled by description of "handicap accessible with some limitations". Also, very disappointed that SurfClub I did not have a gym, and no arrangement with the other two facilities that did have gyms. Service at office on Oceanshore was confused and disorganized, with poor coordination with head office. We would only consider dealing with VacRentalPros, if there was a guarantee of fully adapted handicap accessible unit in its overall inventory of managed properties Property Manager Response: Response from Vacation Rental Pros Hi Ian - Thank you for taking the time to share this information with us. I apologize that the condo was not up to your needs. The condo is privately owned and is not handicapped equipped. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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We were very desappointed with the beach. Louise S. from St-Pie de Bagot, Quebec, Canada does not recommend this property. Stayed for 11 days in August, 2011 You never said thath there was a lot of rocks on the beach and we can't go there when the flood was high. Also your indications for the condo was wrong and it taked us a long time to find it. Property Manager Response: Response from Vacation Rental Pros Hi Louise - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with the beach and the coral on the beach. During high tide, the beach is not that wide. We do manage many condos up and down the coast - many with different and much wider beaches. You and your family are welcome back any time. |
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A guest from Laval, Quebec recommends this property.
Stayed for 7 days in July, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Pierre-Philip - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Love the Surf Club! Teresa P. from Walland, TN recommends this property. Stayed for 7 days in June, 2011 We really like our unit other than the fact that we would have preferred to have a full-sized bed in the 2nd bedroom instead of twins. Other than that it was great. Property Manager Response: Response from Vacation Rental Pros Hi Teresa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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A guest from West Bath, ME recommends this property.
Stayed for 82 days in January, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Ed - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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We enjoyed our stay, the property was generally clean. But the fire alarm system was tested Monday morning 17 times with ear pie A guest from Jacksonville, FL recommends this property. Stayed for 7 days in July, 2010 the locks need to be sprayed with silicone to help the keys work better Property Manager Response: Response from Vacation Rental Pros Hi Jenny - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the fire alarm and tree trimming. I will email you discount. You and your family are welcome back any time. |
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This year I had several complaints. No key for pool for 4 or 5 days; manager came in with his asst. using their key and were su Catherine B. from Limerick, PA does not recommend this property. Stayed for 21 days in February, 2010 and it took me 4 days to find it on the property; the gate people couln't help, the lady in the clubhouse was vey rude, etc. The phone number on my long letter was wrong - two numbers transposed and my children could not undestand why they couldn't reach me. Property Manager Response: Response from Vacation Rental Pros Hi Catherine - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the problem with the pool key. We have corrected this situation. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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We really enjoyed our vacation at Surf Club. Our condo was clean and nicely decorated. A+ condition. We'll be back!!! Raymond K. from Lexington, SC recommends this property. Stayed for 8 days in August, 2009 Property Manager Response: Response from Vacation Rental Pros Hi Dwain - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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A great vacation Angela C. from Macclenny, FL recommends this property. Stayed for 7 days in June, 2009 Overall, the condo was wonderful! The community itself was beautiful and peaceful, the actual unit was very nice too. We had a few minor issues: the sliding class door to the balcony was really hard to open, so we just used the other one (there are two sets of sliders). One of the t.v.s kept going out, but would eventually come back in picture. We really didn't watch much t.v. We loved the location!!! The rocky beach is beautiful, but renters should be prepared for it- the website showed a picture of a flat sandy beach, definitely not accurate! The kids loved the beach it was a jackpot of cool sea creatures. The pool was one of best things about the condo- no crowds! The balcony and view were amazing, where we spent all of our time! Location is perfect! Being a from Florida, we really enjoyed this unique beach and great area!! We love St. Augustine, but can do without the crowds. Surf Club I allowed us to enjoy the best of both worlds! Property Manager Response: Response from Vacation Rental Pros Hi James - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. I wanted to apologize for the sliding doors and the tv. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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