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Full Kitchen
Coffee Maker
Dishwasher
DVD Player
Microwave
Oven
Refrigerator
Toaster
VCR Player
Biking
Boating
Fishing
Golf
Hunting
Swimming
Tennis
Walking

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satisfied, not thrilled Katherine P. from Ellicott City, MD recommends this property. Stayed for 7 days in May, 2013 The unit we stayed in was adequate. It was not super clean, but ok. And things like dead batteries in the t.v. remotes were annoying, in that they were not checked by housekeeping for the next guests in. We shouldn't have had to buy those to be able to watch t.v. with a remote. The air conditioning unit/ fan is LOUD..but it drowned out the noise from the elevator shaft running all day. The kitchen needs improving in that it is VERY limited in glassware, etc. and is very small..can't have two people in at at once. The location is perfect, but in the actual unit you hear every trip of the elevator..up and down..all day and night. The bathroom is very outdated, and when you open the sliding glass window in the dining area, the neighboring building fan is extremely loud 24/7. We had a wonderful time in siesta key..how could you not?? but the condo is just OK. The management company in the front office were just OK as well..not super friendly or conducting themselves like they REALLY cared you had a wonderful vacation. But ok. |
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Functional unit - but some minor issues Colin B. from Toronto, ON recommends this property. Stayed for 14 days in April, 2013 -Great location-Well kept grounds-Functional condo - not luxeury. Needs TLC-Liked the Wi Fi-No BBQ utensils-No Stereo-Not too clean-No cleaning supplies (except glass cleaner)-Palm trees obscure view of parking lot Property Manager Response: Response from Vacation Rental Pros Hi Colin - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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palm bay club unit G46 Dennis & Linda M. from Mansfield, PA recommends this property. Stayed for 7 days in March, 2013 the palm bay club was attractive but our particualr unit was dated and showed signs of wear. I thought providing only two small rolls of toilet paper was stingy. Pool was far from beach and our unit-closer ot the beach would be better. Hot tub was much too far away to enjoy without freezig when you got out. Property Manager Response: Response from Vacation Rental Pros Hi Dennis - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Great Beachs, condo not so much. Disappointed Thomas R. from Silver Spring, MD does not recommend this property. Stayed for 14 days in March, 2013 fine, no problems. We stayed in unit G46. The place needs repair sprucing up. There was no real view and should have been stated in the rental ad. Property Manager Response: Response from Vacation Rental Pros Hi Thomas - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Great location! A guest from Pleasant Valley, IA recommends this property. Stayed for 4 days in February, 2013 It was fun to walk out the lobby door and be just steps away from the beach. It would have been good to know that lounges were available on the beach from the Palm Bay Club. I would have preferred a unit with a washer/dryer in it. G46 could stand some updating especially in the bathroom. All in all a good experience. Property Manager Response: Response from Vacation Rental Pros Hi Kay - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080 |
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The unit needs bathroom updat A guest from Pittsford, NY does not recommend this property. Stayed for 7 days in February, 2013 We love the area, the access and beach are beautiful. Our unit was in urgent need of bathroom updating - the shower tile & ceiling were actually disgusting with grout mold. It was not well cleaned when we arrived (bath rug had not been washed). Disappointed that was told this was a ground floor garden view unit with place to sit out. In fact was a 4th floor overlooking the parking area with sliding window but no outdoor seating. I'm sure the person I spoke with just didn't know, but I should have been able to talk with someone who had actually been to that unit. Property Manager Response: Response from Vacation Rental Pros Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Vacation in Paradise! Tom G. from Shelby Twp, MI recommends this property. Stayed for 28 days in January, 2013 We stayed here for the month of January and really enjoyed the place. The furniture and bathroom needs updated but it works. No overhead lighting over the dinning table was different but again it worked. With only 4 bath towels, had to do laundry every week. Overall, great place that was clean and we will go back. Property Manager Response: Response from Vacation Rental Pros Hi Tom - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach, |
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Vacation on the beech. A guest from Maplewood, MN recommends this property. Stayed for 7 days in November, 2012 Great location on Siesta Beech. Property Manager Response: Response from Vacation Rental Pros Hi David - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, |
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Misleading description Astrida M. from Seattle, WA does not recommend this property. Stayed for 10 days in November, 2012 You advertised "private balcony", "fantastic views", "unending views" for "people watching", "large bathroom", "washing machine", "clothes dryer", "ice maker", "deck/patio", "balcony", "beach view", "oceanfront", "beachfront", "ocean view"; this unit had none of those. Imagine our disappointment, expecting an oceanfront unit with balcony and getting a view of the building's parking lot, and no balcony. Additional comments: The bathroom was in no way "large" and there was no ice maker. We also didn't expect a communal washer/dryer, down the hall (for which we had to pay extra); condos are supposed to be self contained. The floors were filthy, so I washed them. The bath towels felt greasy, so I washed them as well. Property Manager Response: Response from Vacation Rental Pros Hi - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the concerns of the write up. I think you reviewed another property, because I reviewed the photos and copy and it looks to me to be pretty accurate that this is not a property with a view. Of course, the price is lower as a result |
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Stay in Novemner 2012 Greg F. from Oak Park, IL does not recommend this property. Stayed for 5 days in November, 2012 The place is getting run down, it needs painting and some kind of remodling is well over due. Kitchen faucet malfunctions, paint is fading or peeling here and there, bathroom is in poor shape. Great location, very helpful managment staff. Property Manager Response: Response from Vacation Rental Pros Hi Greg - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Awesome A guest from Trelleborg, Sweden recommends this property. Stayed for 12 days in October, 2012 We had a great stay! Everything was good about the apartment. We were only two people and I think that if our teenage boys were with us, then we would probably want a place with separate bedrooms. But for the two of us, perfect!The location is awesome and very convenient just next to the beach. And what a beach! The best beach ever! Property Manager Response: Response from Vacation Rental Pros Hi Marie - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Fun in the sun A guest from Pasadena, MD recommends this property. Stayed for 9 days in October, 2012 The condo was very nice and in a good location. We enjoyed the beach and the surrounding community. The vacation was very enjoyable. Property Manager Response: Response from Vacation Rental Pros Hi Charles - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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$95 cleaning fee is unacceptable when the renter is expected to d Carol C. from Amston, CT does not recommend this property. Stayed for 7 days in September, 2012 I wasn't happy about the $95 cleaning fee when I was expected to run the dishwasher, empty the trash, do a load of laundry and vacuum or sweep the condo. I won't stay there again for those reasons. Also ,paint was needed on the baseboards and in the bathroom. The required 72 degree ac temp was much too warm for us. Property Manager Response: Response from Vacation Rental Pros Hi Carol - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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GREAT PLACE TO STAY!!! A guest from Hampton, FL recommends this property. Stayed for 7 days in August, 2012 You couldn't ask for a better place to stay! My husband and I were here for a week and loved every moment. Everything we needed was provided. This is a perfect condo for a couple. We highly recommend this condo and would return to rent again!!! Property Manager Response: Response from Vacation Rental Pros Hi Peter - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Siesta Key A guest from Chandler, AZ does not recommend this property. Stayed for 7 days in June, 2012 I have a mixed review of this rental experience. When we received information about how to get the key, we were concerned. After several phone calls not being returned by the "owner", we finally received an email thanks to Rental Pros forwarding on my email to her. Special arrangements were made for us to get a key and a parking permit from the night security guards since we were arriving so late. However, when we arrived at 2:00am, the guard had no idea what we were talking about. After scrounging through drawers, he found the key. The next problem was that the unit number listed for the rental, did not go along with the actual unit numbers. Luckily, we found the correct unit. The unit was generally clean; under the furniture there were some dust bunnies. We have stayed at a variety of rentals, all of which had some type of basic food products for us to use; syrup, spices, ets. This rental had nothing. I also found it strange that beach towels would not be provided at a beach rental. The actual location of the unit was not the best. We couldn't open our windows to enjoy fresh air, because the air conditioning units for the building are right outside the window, and that is all you could hear. I did love that we could walk out the front door of the condo building and the beach was right there. I also liked that there were lounge chairs available to use. I would not recommend this property to a friend, because I have stayed in better rentals. Property Manager Response: Response from Vacation Rental Pros Hi Lori - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Great time! Irene S. from North Royalton, OH recommends this property. Stayed for 7 days in May, 2012 This was our second time at this place. Loved it! Property Manager Response: Response from Vacation Rental Pros Hi Irene - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Maintenance Melissa J. from Springfield, OH recommends this property. Stayed for 7 days in May, 2012 Elevator was inoperable part of the time. Property Manager Response: Response from Vacation Rental Pros Hi Melissa - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Unit G46 A guest from Portland, OR does not recommend this property. Stayed for 4 days in May, 2012 Really dirty and old. Property Manager Response: Response from Vacation Rental Pros Hi Roman - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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vacation Michelle G. from East Longmeadow, MA recommends this property. Stayed for 7 days in April, 2012 Had a great time, good location. The unit nice,just not really kid friendly. We have two small children and concerned with all tile floors, glass tables and falling. Would of liked some outdoor patio for relaxing. Had a problem with laundry, inconsiderate people leaving laundry unattended for hours at time tying up the only washer/dryer on floor, had to find open washer/dryer on different floors. Minor concerns/complaints, we probably would return but look for a 2 bedroom and probably balcony. Property Manager Response: Response from Vacation Rental Pros Hi Michelle - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Just a few issues Anita H. from Loganscort, IN recommends this property. Stayed for 29 days in February, 2012 Our stay was overall very good. There were some cosmetic issues, like dated kitchen and bath, as well as bed linens, and halls that could greatly improve the enjoyment of the property were they to be updated. After being given the key we had no contact with Vacation Rental Pros, which we thought was a glaring oversight on their part. They could have - at the very least - contacted us to see if we needed anything. When one rents for an extended period of time, a little extra attention is appreciated. The Palm Bay office staff - which was not our rental agent - was very cordial and most helpful. We were led to believe that we had a view of the Gulf but it was of the roofs to the garages. The tower was right on the beach which was perfect, but our unit being in the back of the building with no view was not! Property Manager Response: Response from Vacation Rental Pros Hi Anita - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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We really liked being right on the beach. Coletta Z. from Reylonds, IN recommends this property. Stayed for 7 days in December, 2011 We did think from the website we would have an ocean view and we did not. However, it was a very nice condo, very clean, and the covered parking was nice even though it was tight getting in and out. Christina was awesome to work with! She is super nice! Property Manager Response: Response from Vacation Rental Pros Hi Coletta - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. |
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Perfect Place!! Sharon K. from West Hartford, CT recommends this property. Stayed for 8 days in November, 2011 The Palm Bay Club is a wonderful property with condos on Siesta Beach and also on the Bay side. we had a lovely vacation there enjoying not only the spectacular beach and sunsets, but the shopping in and around the area and the wonderful restaurants.Would highly recommend a stay there!!! Property Manager Response: Response from Vacation Rental Pros Hi Sharon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Siesta Key Condo A guest from Oshkosh, WI recommends this property. Stayed for 7 days in October, 2011 We liked the beach and location, and really had know complaints. Overall, we had a great stay. Property Manager Response: Response from Vacation Rental Pros Hi George - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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best beach in the usa Dennis B. from Cincinnati, OH recommends this property. Stayed for 7 days in September, 2011 very satisfied...minor suggestion.the condo did not have a channel guide for the took a long time to find my favorite chanels like ESPN,etc. Also, someone put the TV remotes in the wrong rooms, causing neither one to work. The FIOS remotes are programmed for a specific brand of television. Since the tv in the living room was a different brand than the tv in the bedroom, neither would work until we finally figured out that the bedroom remote only operated the living room tv,and the living room remote would only operate the bedroom tv.Once we made the switch, the remotes worked fine.Finally, the condo fan was way too loud. I have a 2400 square foot home and my fan can barely be heard. Property Manager Response: Response from Vacation Rental Pros Hi Dennis - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the television maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Fantastic location! A guest from Williston, North Dakota recommends this property. Stayed for 4 days in August, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Ann - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Very nice place! Irene S. from North Royalton, OH recommends this property. Stayed for 7 days in July, 2011 Great place:) clean and neat,right on the beach, definitely coming back next summer Property Manager Response: Response from Vacation Rental Pros Hi Irene - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Location great but unit needs some work A guest from Bowling Green, KY recommends this property. Stayed for 21 days in June, 2011 The rental group was very professional and efficient in all things related to the rental process. Nice unit in good location but needs improvements and repairs. Blinds in bedroom were in very poor condition - finally fixed day before we left. Problem with door lock but it was also fixed. Christina Johnson, the local contact was very helpful but why were these things not fixed prior to arrival? No ice maker in fridge and no DVD player in living room were inconveniences. General appearance of unit needs work. We have stayed in other units in this same property and all were in better condition than this one. Property Manager Response: Response from Vacation Rental Pros Hi Gayle - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. |
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Bob C. from Cumming, Georgia recommends this property.
Stayed for 7 days in June, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Bob - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Beautiful Stay A guest from Ringoes, NJ recommends this property. Stayed for 4 days in May, 2011 The place and location were perfect- I would highly recommend this condo! Property Manager Response: Response from Vacation Rental Pros Hi Jeff - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Phones not working A guest from St. John's, NL does not recommend this property. Stayed for 7 days in May, 2011 The phone was not working in our unit the entire week we stayed there and after days of asking to have it fixed we were provided with a cell phone which when we tried to purchase some airtime minutes there system was down as well, one would think the rental agent would have checked that before she provided us with the phone. Property Manager Response: Response from Vacation Rental Pros Hi Nancy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the phone isseu. I have already contacted my property manager and owner to get these fixed. You and your family are welcome back any time. |
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well its on the greatest beach A guest from Pöcking, Germany does not recommend this property. Stayed for 7 days in April, 2011 The unit is tattered - the refrigerator is rusty, the bathroom is in real need of update. The dishwasher had an odd burning smell when used - we shut it off. The door lock sticks. The unit overlooks the huge AC units and dumpster. The property manager did not escort us to the unit, just handed the key in the parking lot. BUT it is directly on the beach with nice chairs. Wifi was good plus. Property Manager Response: Response from Vacation Rental Pros Hi Victoria - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. |
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Great Beach, Dirty accomodations A guest from Chicago, IL does not recommend this property. Stayed for 7 days in April, 2011 The location on Crescent Beach is great...The property manager was very accomodating to get the keys for the condo. The furniture was okay. The bathroom had mold, the carpet was old, dingy and disgusting. The first day I dropped a pen behind the dresser and found an old advil bottle, empty water bottle and lots of huge dust bunnies. The blender was put back dirty and lots of spilled hard liquid on the front. If it was clean, this place would have been perfect. Don't stay here unless you want to clean it first! Property Manager Response: Response from Vacation Rental Pros Hi Athena - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance condition. I have asked my property manager to get it professional cleaned. You and your family are welcome back any time. |
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A guest from Indianapolis, Indiana recommends this property.
Stayed for 7 days in March, 2011 Property Manager Response: Response from Vacation Rental Pros Hi Julie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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Great location Peter G. from Appleton, WI recommends this property. Stayed for 7 days in March, 2011 A clean and nicely liveable property right by the beach. We had a great stay. Property Manager Response: Response from Vacation Rental Pros Hi Peter - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. |
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A guest from rochester, Minnesota does not recommend this property.
Stayed for 7 days in March, 2011 1 roll of TP and two towels for a week . Management is not on site so it is not easy to handle issues . Fridge was coroded on the outside only but a bad look . We bought towels and tp and called it done Property Manager Response: Response from Vacation Rental Pros Hi William - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. |
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Chilly temps in Siesta Key Sue U. from Ft Myers, FL recommends this property. Stayed for 4 days in December, 2010 Even though we had very cold temps while in Siesta Key, we enjoyed our stay. Our condo bldg itself was on the beach altho our condo view was of the parking. The condo itself has everything one needs altho it could use a little updating in certain areas. Size is perfect for family of 3/4 or a couple. Property Manager Response: Response from Vacation Rental Pros Hi Sue - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the weather. It was unseasonally cold and this is not normal. I will email you a discount. You and your family are welcome back any time. |
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Dieter R. from d-80999, Munich recommends this property.
Stayed for 32 days in October, 2010 It was not okey: The towels was old and brocken. The TV in the livingroom didn,t work.The remote control was broken over 32 days. Property Manager Response: Response from VacationRentalPros.com Hi Dieter - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issue with the remote control. I have already contacted my operations department to get this fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080 |
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Perfect Location- Great Accommodations A guest from Chicago, IL recommends this property. Stayed for 4 days in October, 2010 Property Manager Response: Response from Vacation Rental Pros Hi Courtney - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. |
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A guest from Denver, CO recommends this property.
Stayed for 7 days in May, 2010 Property Manager Response: Response from Vacation Rental Pros Hi Harry - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. |
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Very tired unit, facing A/C & garage, needs deep cleaned & updated. A guest from Canal Fulton, OH does not recommend this property. Stayed for 7 days in May, 2010 We made the best of room G46, but would NEVER stay or recommend this unit again. Lucky for them it was cleaner when we left than when we arrived! A good scrub, paint, a new bathroom are definitely needed. It smelled and when we opened the window we heard the melodious A/C unit! We missed not having a patio or grill; the grills are on the beach. We were checked into the wrong unit upon arrival which enabled us to see a much nicer unit. Book directly through the P.B. Club & not a broker; they had morning newspapers, we did not. The manager was very kind in nature & moved our belongings. The front desk staff is lax; terrible listener, made excuses for faults, unclear explanation of laundry card etc... Pray for nice enough weather to run the beach, the work out rooms are hideous! They are separate & the women?s equipment faces a WALL! Can you imagine a 45 min. run staring at a stall wall 2' away? The beach was fabulous and that is where we spent our time! Kindest regards, Deborah Property Manager Response: Response from Vacation Rental Pros Hi Richard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. This was not up to standard. I have already sent my operations manager to fix these issues. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. |
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A guest from Fishers, IN recommends this property.
Stayed for 7 days in March, 2010 Palm Bay Club is very nice-I would even stay in the units not directly on the beach like our tower was--overall great place and location. Property Manager Response: Response from Vacation Rental Pros Hi Amy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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Elaine J. from Iroquois, ON does not recommend this property.
Stayed for 14 days in March, 2010 Missing a number of generally accepted amenities for a property at this price bracket. No kettle and when one was requested a cheap non whistling stove top was supplied. An electric kettle would have been safer and a superior item. The tv converter didn't work. there was no TV guide, either on the TV or in the suite. A new converter was supplied when requested, but no guide. The selection of dishes and cultery was minimal to lacking in basics ( no coffee mugs, eg.many missing pieces) The ice maker in the fridge did not work and had to be repaired. The iron was non functioning and had to be replaced. The manager did not offer the telephone number of the suite, making it difficult to notify family of accessibility. The number was obtained by the manager by looking at her cell#'s call display! It appeared the relationship between the management office at Palm Bay Club was strained with the property manager who was responsible for the unit #46. She didn't know how we were to access the washer and dryer units, where they were located, etc. I strongly suggest the owner take note of the suggestions made in this review. Property Manager Response: Response from Vacation Rental Pros Hi Elaine - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I want to apologize for the supply issues. This is a new unit for us to manage, but still this is not up to standards. I have already communicated with my property manager. I am emailing you personally an additional discount. Once again, I sincerely apologize. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. |
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On arrival NO hangers, NO Phone, office was closed until Monday so could not get in touch with anyone. Finally got a cell phone Claire S. from Milton, Ontario does not recommend this property. Stayed for 7 days in March, 2008 The complex was very nice, pool was great,very happy with location, but our 51A was very disappointing not worth the 185. per day. Only two patio chairs, other two were phone until Tuesday and then just a cell, Furniture was clean and comfortable... |
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Vaughn Z. from Fort Wayne, IN does not recommend this property.
Stayed for 14 days in January, 2008 There was no gated entrance as stated in the property description. We got to the property on a Saturday but there was no one in the office until Monday. They basically were very unhelpful since we did not rent thru their office. Once we found the right condo and got in, it was filthy. Dishes and glassware in the cupboard were dirty and everything had to be washed before we could use them. Many lights were burned out with no replacements. The TV/DVD remotes did not work. The grille was dirty. Mildue in bathroom. The garbage disposal sounded like it was ready to fly apart. There were no kitchen linens. On the positive side, the bed was OK, the location of the property was good with a good view from the lanai. This would be a great property with a good cleaning and attention to detail. |
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