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Ocean View 3 Bedrooms Condo at The Ocean Club at Seven Seas - Reviews

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Home Caribbean Puerto Rico East Fajardo Property ID: 115052  Add to Favorites
 Property Reviews 
aires aicondicionados
Carlos T. from Florida, Puerto Rico recommends this property.
Stayed for 1 days in November, 2009
todo estuvo muy bueno,pero,los aires acondicionados de la sala y el comedor lo tenian con candados,o sea que pase calor y que es eso de que los aires de los cuartos lo mas que pueden estar prendidos son 12 horas por que si no se lo cobran a uno,entonces si uno los prende a las 7p.m. los tiene que apagar a las 7a.m. o sea que voy a estar con calor el resto del dia!!!!!!!en cualquier hotel uno los puede tener prendidos siempre.otra cosa yo pague $80 dolares por limpieza y dentro de la reglas que estaban escritas en el apartamento es que tenia que dejar los zafacones limpios o sea que yo tuve que botar la basura y la cocina recojida con los vasos guardados por que si no me cobran,o sea que le hice el trabajo a la que limpia se gano los chavos bien ganados,y tenia que dejarle la ropa de cama que use en una canasta por que si no te cobran tambien,entonces para que uno paga los $80 de limpieza?pero por lo demas es muy comodo el apartamento y muy bien localizado,buenas piscinas y buena seguridad

Property Manager Response:
Response from Near to Disney Resort
Agradecemos sus comentarios. Recuerde cuando usted se hospeda en una habitacion de hotel cuenta aproximadamente $250.00 la noche y exactamente usted renta solamente una habitacion aproximadamente de 200 sq., en The Ocean Club usted esta rentando toda una villa vacacional de 3 habitaciones, dos banos, sala, comedor, cocina, balcon que son 1,250 sq. a un costo sumamente accesible, menos que lo que paga en un cuarto de hotel. Por otro lado el cuarto de hotel es regulado para dos personas solamente y nuestro condo acomoda comodamente 6 personas. En relacion a su comentario de los aires acondicionados se le coloca el letrero para que personas inescrupulosas no abusen del consumo de electricidad, ya que en la Isla de Puerto Rico es sumamente costoso. Si usted utiliza los aires acondicionados correctamente, no tendran ningun problemas. Nuestros precios por noche incluye el aire acondicionados en las 3 habitaciones, es por eso que si usted desea tener aire en la sala y el comedor tiene un costo adicional como se le indico. Si usted abre las ventanas y puertas hacia el balcon, el aire de la playa confortablemente circula por la villa si usted no desea pagar por el servicio del aire acondicionado para la sala, ya que el apartamento esta localizado frente al mar. El cargo de limpieza incluye el lavar toda la ropa de cama, los banos, pisos, cocina, etc. pero se le solicita a nuestros huesped que dejen el aparamento en condiciones razonables para no incurir en cargos adicionales de limpieza. Esperamos esto clarifique sus comentarios y estamos para servirle. 		 
Overall Satisfacation
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Property Noisy!
A guest from Rio de Janeiro, Brazil recommends this property.
Stayed for 7 days in October, 2009
There was a permanent noise in the building, day and night, and the owners didn't solve the problem. Also, the telephone that should exist, never worked. Instructions given by the owners didn't solve the telephone problem, and nothing was done to solve it. We stayed without telephone the whole time.

Property Manager Response:
Guest contacted us at her arrival (Sunday) to inform about these 2 issues. We immediately, first thing in the Monday morning, reported the noise coming from another unit to the Ocean Club Management. We follow up in the afternoon with Ocean Club Administration and we were informed that the reported incident was taking care of. In regards to the telephone service, we informed the guest to follow the reset instructions to fix the telephone service. In either of the cases the guest contacted us to indicate that either of her claims were not corrected, even thought they stayed in our unit for a period of seven nights. It is until the date of their departure in which we received an email claiming that none of these were corrected and asking for a credit. Unfortunately we were not given the opportunity to correct. We encourage any guest to follow up with us any concern in order to correct any problem during your stay. 		 
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A guest from Utuado, Puerto Rico recommends this property.
Stayed for 3 days in July, 2009 		 
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Excelente!!!!
Jennifer V. from Caguas, Puerto Rico recommends this property.
Stayed for 2 days in July, 2009
Resido en Puerto Rico y he tenido la oportunidad de quedarme en varios hoteles y paradores, y definitivamente este es uno de los mejores lugares para ir de vacaciones en familia. El apartamento tiene todo lo que necesita, solamente llevas la ropa y la comida! Las facilidades son espectaculares y la vista desde el apartamento es hermosa. Se lo recomiendo!!! 		 
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Wonderful time in Puerto Rico!
A guest from Mechanicsville, Virginia recommends this property.
Stayed for 7 days in June, 2009
Overall our stay at the Ocean Club was wonderful. The view was amazing and we swam every morning at the large pool facility. Only two complaints: an alarm went off in an adjacent building for over 24 hours and the property manager was not available to fix the problem. Eric was very responsive. He did follow up and eventually turned the alarm off. The second minor issue was that the main living area in the condo did not have AC so it got a bit hot during the day. There were fans and windows we opened so it was fine. 		 
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Safety and Order-Job One
A guest from Chilliwack, Canada does not recommend this property.
Stayed for 2 days in May, 2009
Unfortunately the atmosphere at the resort/unit overshadowed the wonderful time we had in Fajardo. Fajardo is a great location to visit. Bio Bay, the Estation and Blue Iquana Restaurants, the trip to the islands were outstanding. Tons to do but a car is a must. The resort looks beautiful. The views magnificent, the pool nice, but the security was excessive and the site very hilly and spread out. However, it was the listing of all of the 'fines' posted in frames all over the unit that generated a very negative attitude within our group (6 adults). $50 fine for this..$75 dollars off your security deposit for that infraction. To the point that we found dirty dishes hidden under a clean dish on top becasue of the fine for leaving dishes in the sink. Even a fine for leaving unopened/untouched food in the fridge! We did anyway. Couldn't throw out and couldn't take home on the plane. No basic amenities in the kitchen beyond one dish towel and one garbage bag. Every other Owner Direct stay we have had, included at least garbage bags and dish soap! The bed in the master room was fine but the other two beds were very uncomfortable for our adult children travelling with us. The couch in the living room was also uncomfortable. Definitely will recommend Fajardo to friends but until the owners lighten up around the 'rules and fines' and provide some basic amenities..we will not recommend the resort to anyone. 		 
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Anisa D. from Woodside, NY recommends this property.
Stayed for 3 days in April, 2009 		 
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Super stay at The Ocean Club at Seven Seas
Maris L. from Riga, Latvia recommends this property.
Stayed for 3 days in April, 2009
We had a wonderful stay at this place! We stayed there for 3 nights and that was too short.. because everything was perfect! The home was in perfect condition, everything was clean! There was a great swimming pool, basketball cort, volleyball cort, teniss cort. We didn't met any staff people except security at the gate, but if we had any problem i m sure they would help as they can! Really a great place to stay! Thank you for our beautiful vacation! 		 
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