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East Hawaii's finest oceanfront vacation rental estate, H... - Reviews

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Home North America United States Hawaii Hawaii (Big Island) Pahoa Property ID: 111375  Add to Favorites
 Property Reviews 
Beautiful location and grounds. Home not well maintained and severely needs updating, ventilation and cleaning!!!
A guest from Winterhaven, FL does not recommend this property.
Stayed for 7 days in October, 2009
House has beautiful, well maintained grounds with a beautiful view of the ocean. The photos that we saw on the internet of the house are not the same house that we stayed in for 1 week. There are several areas that need repair and are actually rotted out and dangerous. There were only 3 out of 7 working sliders to allow ventilation upstairs and with no a/c it was hot. Downstairs, there is no a/c at all. You have to run dehumidifers and a small fan. Also, since you have to leave the doors open to ventilate, all the little bugs come in the home to swarm you at night. By the way good luck following all the rules of the house and if you dont the owners come in and turn off all your ceiling fans while you are gone. The Big Island is beautiful though.

Property Manager Response:
Response from Hawaii Holiday Vacation Rentals
This review validates the old adage "you can't please everyone." Most Hale Kakahi guests (we have had over 300 since 2001) tell us the house looks even more spectacular in person than it does in the photos on the Internet. Plus we own Hale Kakahi and pour our hearts and souls into it. So when this guest called on arrival to say she didn't like it, we couldn't help but take it personally. We certainly don't want anyone to stay who isn't happy, so we offered her a full refund. She refused. Instead, for the remainder of the week, 24 hours a day, even when they were out all day sightseeing, the guests proceeded to leave every fan in the house on and the air conditioner running in the master bedroom with the doors and windows open! After several days of this, of course we shut off the a/c and the fans when the guests were gone, which is what they should have done themselves out of common courtesy. Hawaii has the highest electric rates in the nation and we estimate the guests wasted several hundred dollars of energy by their thoughtless actions. We're sorry the guest was not happy here but she should have accepted the refund and stayed somewhere else rather than be unhappy for a week and misuse this beautiful home. 		 
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Hawaiian Escape Home
Debbie M. from Lodi, CA recommends this property.
Stayed for 7 days in September, 2009
The house was beautiful. The beachfront location was awesome although it was too rocky to swim there. The kitchen appliances were a bit dated and needed to be replaced. The lighting in the kitchen was very dim so we had to move a light into the cooking area. The wood floors and walls were beautiful, but the wood sliding doors tended to stick or come off the hinge. The master bedroom had air conditioning, but the rest of the house did not and at times it was a little warm. I was not sure why there were no stairs in the home to get down to the first floor. You had to go out the side door and down the outside stairs to get to the downstairs bedrooms. The huge lanai was great. Had some meals out there, coffee in the morning, played cards, had drinks. The lanai was very enjoyable. The pool was great, in very good condition as was the grounds. Very lovely. Our biggest concern was that it was quite a drive into Hilo. We spent a lot of time in our car driving. There was a market in Pahoa, but most of our trips required we start in Hilo. I would rate the home overall, a 4 star out of 5. 		 
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Ed A. from Tracy, CA recommends this property.
Stayed for 7 days in September, 2009
I wish I was back there right now 		 
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Unbelievably beautiful place!
Becky P. from Jensen Beach, FL recommends this property.
Stayed for 10 days in August, 2009 		 
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Paradise
Mary C. from Milton, VT recommends this property.
Stayed for 3 days in August, 2009
A family with small children might worry about rooms being downstairs. Rough, rocky shoreline butts backyard. Other than that... this is THE place to stay on the Big Island. The owners, housekeepers, gardeners, pool cleaner are all fantastic to the guests. Absolute paradise. Five stars all around! 		 
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Our stay at Hale Kakahi was absolutely wonderful!! More beautiful than I could ever have imagined. The view of the grounds and
Reviewed by: Donna H. recommends this property.
Stayed for 4 days in July, 2009
I went to Hawaii to celebrate my 60th birthday and was not disappointed in Hale Kakahi. Sharene and Harrison were awesome hosts and excellent guides for our side trips. Hale Kakahi is very big and spacious, comfortable, and relaxing. The first turn into the driveway was unbelievable! Lush and green everywhere!! I would very highly reccomend a vacation here for an unforgetable vacation of a lifetime. 		 
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Vacation Perfection
A guest from Portland, OR recommends this property.
Stayed for 7 days in July, 2009
Everything about our week in Hale Kakahi was perfection. It was peaceful, the view was incredible, the hospitality could not be topped. After an exhausting year, this was exactly the holiday we needed. We hope to return for another in the near future. 		 
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Larry B. from Roseville, CA recommends this property.
Stayed for 4 days in July, 2009
Wonderfully relaxing, enjoyed use of the pool and golf hole. Loved watching the turtles and dolphins from the deck. 		 
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Salvatore M. from Antelope, CA recommends this property.
Stayed for 7 days in June, 2009 		 
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perfect vacation in paradise.
Andrew G. from Waukee, IA recommends this property.
Stayed for 7 days in March, 2009
Harrison and his partner touched base when the power went out - which we appreciated. It was a beautiful home in a quiet place on a wonderful island. We could not have hada better time. Just a note; the boys had fun feeding the fish every afternoon. All we can say is "Thank you". We would go back yesterday!!!!!! Drew and Katrina 		 
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Armanini 3/7-3/14/09
Ed A. from Tracy, CA recommends this property.
Stayed for 7 days in March, 2009
Fabulous, unusual weather including. Beautiful spot, beautiful house, beautiful grounds. Everyone we contacted was helpful, friendly, and nice as can be. We plan to be be back. 		 
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Robert B. from Leavenworth, IN recommends this property.
Stayed for 5 days in February, 2009
A great place to spend a relaxing vacation on the Big Island. Great local snorkeling at the tidal pools. A beautiful home. 		 
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Bill & Judy N. from Long Beach, CA recommends this property.
Stayed for 4 days in November, 2008
Wonderful relaxing setting on the ocean. Quiet (except for the frogs at night), and worth the distance from Hilo. Would go again! 		 
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Aarne H. from Los Angeles, CA recommends this property.
Stayed for 4 days in October, 2008 		 
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A guest from New Dundee, ON recommends this property.
Stayed for 4 days in October, 2008 		 
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Amazing property in Pahoa, HI
Gus A. from Whitehouse Station, NJ recommends this property.
Stayed for 3 days in October, 2008 		 
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Great, but no A/C
Emanoel R. from Boca Raton, FL recommends this property.
Stayed for 3 days in October, 2008
One of my main criteria was that the house have A/C. The web site and all the literature said that the house had A/C. Even the management company told me the same thing when I called and spoke with them directly. When we arrived however, we found out that only one bedroom had A/C. We were traveling with another couple and they had to sleep in a hot bedroom with a very noisy dehumidifier. I understand that most homes in Hawaii do not have A/C, but we should have been told the truth. For us, this took away from the beautiful house, gorgeous views and immaculate grounds.

Property Manager Response:
Response from Hawaii Holiday Vacation Rentals
We try very hard to provide complete and accurate information about our properties in all our written and oral communications. The last thing we want is a guest who is disappointed and writes a bad review like this one! The descriptions of Hale Kakahi in all our web listings clearly state that only the master bedroom is air-conditioned. We're pretty happy to offer air conditioning in the master bedroom -- it sets Hale Kakahi apart because, as the guest points out, most homes do not have A/C at all. (Most guests and residents find the weather here very comfortable without A/C.) We don't believe we ever said anything to imply that the whole house had A/C, and we sure didn't intend to. We are very sorry this guest somehow got incorrect information and was disappointed. 		 
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One week at Hale Kakahi
Curtis E. from Rancho Santa Margarita, CA recommends this property.
Stayed for 7 days in September, 2008
Very dramatic property. Much better than expected from the on-line pictures. Like living in the botanical gardens. Geckos very friendly as well as the frogs at night. Sunrise very spectacular every morning. Not too far from Pahoa so its easy to get provisions or dine at Luquins.Curt 		 
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