4 BR Gatlinburg Theater Room Cabin with Amazing Views of Mt Leconte
It's Almost Heaven atop Elk Springs Resort looking at unrestricted views of Mt. LeConte and the Great Smoky Mountains. You can enjoy views of the mountains from all 3 levels in this cabin. Enjoy a movie in your own private theater room with leather reclining theater seats and a 9 foot theater screen. 4 Bedrooms, 3.5 Baths, 6 DVD Players, 2 Large Flat Screen TV's, Gas Grill and Sauna! Perfect for adults and kids. With a lower level game room area and upper level loft, there is plenty of room to spread out for peace and quiet (especially when bringing the kids).
Enter on the main level and admire the view of Mt. LeConte through the 25 foot wall of glass in the great room. You'll appreciate the exposed beams and woodwork in this new cabin, especially in the great room with comfortable seating for 6. The adjoining dining area with breakfast bar and full kitchen with cherry cabinetry includes upgraded stainless steel appliances and dishwasher as well as most of the cooking utensils, pots and pans you'll need. (coffee maker, mixer, blender, toaster, microwave, ice maker).
The romantic master suite with king sized bed and high end mattress, full bath, stand up shower and heart shaped Jacuzzi tub to relax after a day of hiking. A washer/dryer and half bath finish out the main level.
Upstairs is a loft sleeping and sitting area with queen sofa sleeper and great views of the mountains. The second master suite with king sized bed, rain shower Jacuzzi tub and custom window for a panoramic view of the mountains as well as the kids bunk room are down the hall from the loft area. The kids bunk room features queen over queen bunk beds that can easily sleep adults.
Play Time! The lower level features a pool table, air hockey table, sauna, theater room with 9 foot screen, HD project and surround sound. Did we mention the full wet bar? Outside on the deck is the hot tub with great views of the mountains.
This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
A guest from Cordova, TN recommends this property. Stayed for 4 days in June, 2016 EVERYTHING WAS GREAT
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind review, Richard! We are excited to hear you had an exceptional stay. We hope you will make plans to come back and stay with us as often as your schedule allows. Please come back and see us soon!
A guest from , GA recommends this property. Stayed for 2 days in April, 2016 Had a great time with friends and family. The only suggestion I have is if you can put sign-boards from thea in road to the property would be helpful.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind review, Leena! We are happy to hear that you enjoyed your stay! Thank you for your suggestion, we will certainly look into it to see if this is something we may be able to do. We hope you will consider staying with Elk Springs Resort during your next visit to Gatlinburg. Come back and see us soon!
Kristie L. from Perry, FL recommends this property. Stayed for 7 days in November, 2015 We enjoyed our week long stay in almost heaven. The location was great with an amazing view! We loved the theater. It would be helpful to have the last row raised so when you sit down you still have the full view of the screen. All the rooms were comfortable. Several of the beds were hard to keep the sheets on and some towels were real thin. The company was excellent and addressed us in a very timely manner.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you Kristie. Your feedback helps us to improve our customer service. We appreciate your business and look forward to having you as a return guest in the future.
Randal M. from Oak Ridge, NC recommends this property. Stayed for 4 days in November, 2015 From the reservation to leaving, we had another wonderful time at Elk Springs. Our cabin was available early and exactly as promised. It is a pleasure to work with a group of people who always deliver what they say. We look forward to our next visit.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Randal, we appreciate your kind review. Your experience is a testimony of the excellent customer service we provide here at Elk Springs Resort. We value your feedback and are pleased to have repeat guests like you who enjoy staying in our luxury cabins. We look forward to your return!
Reviewed by: Scott W. recommends this property. Stayed for 2 days in October, 2015 Cabin was incredible. Everything was completely ready for us. The grill knobs had been burned out by a previous guest at our cabin. I notified management and there was a brand new grill waiting for us when we got back to the cabin. Above and beyond service! I would recommend Elk Springs to ANYONE.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for the 5 star review, Scott! It is our pleasure to provide you with an incredible cabin experience. We apologize for the problem with the gas grill and thank you for allowing us the opportunity to replace the grill while you were our guest. Customer satisfaction is very important to us and your feedback helps us to improve our services. We appreciate your business and would love to have you back for another stay soon!
Rick W. from Hendersonville, TN recommends this property. Stayed for 2 days in September, 2015 Overall it was a good experience. The coffee maker and both toasters did not work properly. And the gas grille was not functional. Other than those things it was great. For the money I paid, I expected everything to work.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Rick, we would have loved the opportunity to assist you with your minor issues while you were a guest here. We do regular maintenance walks to check for damaged items in the cabins. Our housekeeping staff also checks to be sure small appliances are working when they clean the cabins. For all of these items to stop working at once is rather unusual. We had no reports from the previous guests or from you during your stay to alert us to any problems. A quick call to Customer Service would have resulted in maintenance being dispatched and at your cabin within minutes. We keep small appliances on hand and would have gladly brought you new ones to replace the ones that weren't working. If we were not able to get your gas grill started for you, we would have brought you a brand new one. Customer satisfaction is very important to us and we sincerely apologize that you experienced these issues during your stay.
Lisa P. from Alvarado, TX recommends this property. Stayed for 3 days in August, 2015 Elk Springs was the perfect place to stay. The staff, although never met in person, was very helpful on the phone and the cabin was very clean. Aside from the stray dead ant (at least they were dead) everything else was in perfect condition. The only negative is the one tree top partially blocking a potentially perfect view. Not sure if there's anything that could be done, but if the one treetop was gone, it would truly be Heaven, not just almost. Elk Springs saved our vacation after a horrible experience with a Wyndham/Sugar Maple cabin.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Lisa, thank you for sharing your experience with us. We appreciate you letting us know that we provided excellent customer service and a clean cabin for your enjoyment. Unfortunately, you will get a dead bug or two in the cabin and this can't be prevented. There are future plans for some more development in the resort, so maybe one day, that amazing view will become a reality.
A guest from Louisville, KY recommends this property. Stayed for 3 days in July, 2015 The cabin was great. Everything there was above expectations. It was very clean, had nice beds, love the unique design of showers and one room did had the heart shaped red tub. You can sleep more than 12-16 people in this cabin as it had had sufficient beds. Its close to Gatlinburg downtown, so everything is convenient. What I didn't like was the fact that the Grill was dirty. A tree blocked our view for the lovely mountains. There is a steep hill to get to the cabin which is a gravel road. I always had the fear that my car tires are gonna burst somehow(although nothing happened).Overall, its a 9 out of 10. Loved staying over there.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your review and letting us know that you enjoyed your stay! I can assure you that car tires are very durable and can drive over the small stones in this gravel driveway without the tires bursting. We would never have conditions that might cause damage to people or their cars. I am sorry that you found a dirty grill upon arrival. Our housekeeping staff must have overlooked this and we would have surely sent them out to clean it for you if you had only called to let us know. Please remember this on your next stay. Customer service is just a phone call away and we will do our best to take care of any issues you report during your stay.
Richard S. from Cordova, TN recommends this property. Stayed for 4 days in July, 2015 ABSOLUTELY WONDERFUL.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We love to get wonderful reviews from guests who thoroughly enjoyed their stay with us. Thank you for choosing Elk Springs Resort for your vacation destination. Hurry back for another stay in the near future!
Laura P. from Boca Raton, FL recommends this property. Stayed for 6 days in June, 2015 This was our 1st cabin experience. There are no words that I can use to explain how our family feels about our vacation there. Everything was Perfect. Kids did not want to go home loved the cabin more than the sight seeing. Location was top notch. The cleaness and furniture was truly amazing. This will be our future vacation again next time 2016 Christmas!
Wilma S. from Louisville, KY does not recommend this property. Stayed for 2 days in June, 2015 I staywd at almost heaven & it needed several repairs. The biggest issue was My Jacuzzi did not work, they never repaired it nor did they offer us anything for compensation not even a gift certificate. I think that is very bad customer service!!
A guest from Livingston, LA recommends this property. Stayed for 2 days in June, 2015 This is a very nice cabin. The view is amazing. We had a great time. Property is maintained very well. Elk Springs has great customer service. They work with you. We had only one maintenance issue but was resolved quickly. Thank You Elk Springs and the employees. This is the best place to stay!
A guest from Avon, IN recommends this property. Stayed for 2 days in June, 2015 Beautiful cabin and beautiful view! Had 6 kids with my husband and I (each of our 3 brought a friend) and there was plenty of room. Kids loved the pool table and theatre room. Would stay again!
Phillip H. from Carrollton, GA recommends this property. Stayed for 6 days in May, 2015 Overall, it was good and I recommend Elk Springs Resort, but not this cabin.What did we like:Location, mountain views, hot tub, media room, pool table and air hockey, cleanliness, amount of space, and the easy check in and check out. The reservation agent was excellent.What could have been better?Pest control, noisy washer, squeaky floors, privacy between floors, showers, parking, and removal of big tree blocking the view.
Julie C. from Indianapolis, IN recommends this property. Stayed for 6 days in May, 2015 Almost Heaven was the perfect place for friends to gather to celebrate our 40th wedding anniversary. This was our second stay at Elk Springs Resort and once again we found the cabin clean and well appointed with everything needed for a perfect vacation. In fact the experience was so perfect we ended up extending our stay. When anyone says they are going to Gatlinburg I always recommend Elk Springs Resort.
A guest from Crestwood, KY does not recommend this property. Stayed for 4 days in April, 2015 This was our fourth stay at an Elk Springs Cabin and our least favorite. The cabin is showing age and wasn't as nice as our other cabins. Wine Down and Creek Song are spectacular so we were expecting a similar cabin because the cost was comparable. We were disappointed because we weren't able to get into our cabin until close to 5:00 because the cleaners had left their cleaner products behind but were not at the cabin.
A guest from Lithia, FL recommends this property. Stayed for 6 days in March, 2015 Cabin was beautiful. Property close to town. Was exceptionally clean when we arrived. Really enjoyed all the cabin had to offer. Only thing that was different than what is pictured was the movie room. It has couches instead of theater seating. The televisions in the bedrooms are very small. Otherwise no complaints! Excellent spot.
Cheryl G. from Smyrna, GA recommends this property. Stayed for 2 days in January, 2015 Our stay at Almost Heaven Elk Springs resort was absolutely wonderful the staff was even better the cabin that we first rented the heat went out and before we even left Atlanta the elk springs resort staff had already called us and upgraded us to a larger cabin. Cabin was clean cozy and fully loaded.
Traci H. from North Port, FL recommends this property. Stayed for 6 days in December, 2014 ENjoyed our stay, however the theatre room was not at all what was pictured and that is one of the main reasons we chose this cabin. The sauna did not work either.
A guest from Spartanburg, SC recommends this property. Stayed for 2 days in December, 2014 We had a wonderful time at the cabin Almost Heaven. My family and I could have spent the entire time in the cabin with nothing else planned and had a great time. The cabin was very clean and the customer service was superb. I was contacted several times before and during my stay to make sure that everything was satisfactory. I would definitely recommend Elk Springs Resort Cabin Rentals to anyone looking to vacation in the area.
A guest from Charlotte, NC recommends this property. Stayed for 2 days in December, 2014 I really had a wonderful experience at the Elk Springs cabin! The cabin was everything I hoped it would be and more! The cabin was clean and fully equipped to furnish all of my and guest needs! I definitely will be returning back soon!!!
Tammy D. from Moorhead, MN recommends this property. Stayed for 4 days in August, 2014 My family of 6 recently stayed at Almost Heaven. I was extremely impressed with how beautiful the large cabin was. We had so much fun hanging out in the outdoor hot tub, playing pool and air hockey, taking a sauna and watching movies in the home theatre room. The cabin was so roomy but so well decorated and furnished that you felt so relaxed and comfortable. We saved a lot of money on not having to eat out for 4 days because I enjoyed cooking in the cabin and the kitchen was very well equipped. The view from both the decks were amazing. We all sat out there one evening drinking wine and watching a thunderstorm roll over Mt. Laconte. The drive up to our cabin was a beautiful. Loved how the resort was laid out. I would highly recommend Elk Springs resort and especially the cabin, Almost Heaven.
A guest from Bowling Green, KY recommends this property. Stayed for 4 days in July, 2014 It was a nice cabin but for that price I was expecting more. The furnishings were nice and the beds were comfy but the bathrooms were just ok. There were cobwebs and millipedes EVERYWHERE! The windows were cheap and didn't work well. The sauna seemed to be added just to add to the cost. It didn't heat up well at all nor did it retain the heat as there was an open duct going into the downstairs bedroom. However the staff was friendly and gave us an hour later to checkout. It wasn't a terrible experience I just expected more.
Jessica H. from Piedmont, MO recommends this property. Stayed for 3 days in July, 2014 This cabin was very clean and spacious. The kids enjoyed the air hockey, pool table, and theater. The cabin was located very close to downtown Gatlinburg. The staff was helpful and friendly. Checking in and out was simple. We will definitely stay at Elk Springs Resort again.
Sunray C. from Franwood, TN does not recommend this property. Stayed for 6 days in June, 2014 2 things we lookef forward to the most turned out to be the biggest disappointment. The projector is of very poor quality. The sauna doesn't get hot enough. Besides, upstairs and main floor shares one AC. Upstairsgets hot if the main floor is at a comfortable temperature. The washing machine is extremely loud. The matresses are of poor quality too. I would never stay at this cabin againunless the owner fixes the above problems.
Ernest M. from LILBURN, Georgia recommends this property. Stayed for 7 days in June, 2014 Loved the location, on top of the hill overlooking the property with the mountains in the background. Great cabin with superb amenities, it was just right for our party of 11.
Munish G. from Columbia, MO does not recommend this property. Stayed for 3 days in March, 2014 We stayed as a group of 3 families. I was on the main floor with my family. In the middle of the night, the family on the top floor, spilled a glass of water, and it seeped through the roof, exactly on my face. That was the scariest feeling I had, in my life.The customer service rep. told me ?The cabins are supposed to have roofs like that, and I should have been aware of that?. I don?t live in a cabin, and I am sure most of the people don't. One can hear other people walking in any of the rooms in the property.Don't choose this property if you want a peaceful vacation. If you want action, and sleepless nights, go for it ....It was not "almost heaven", rather "definitely ****".
A guest from Columbia, MD recommends this property. Stayed for 3 days in February, 2014 It was great. Could have used more trash space outside. The cans filled up quickly. Also possibly cheaper transportation to and from downtown. about $60 each way.
A guest from Walls, MS recommends this property. Stayed for 3 days in December, 2013 We love the cabins at Elk Springs. This was our second family trip at Christmas. A few comments: the hot water was not sufficient for two showers at the same time, the cabin looked like it had not been recently swept when we checked in (leaves piled up in front of the door, dead lady bugs on the floors inside), also we didn't have enough garbage bags. We knew to come prepared to buy toilet paper and paper towels, but it seems like gqrbage bags should be provided by maintenance. Overall, our stay was fantastic, so the little inconveniences were not a big deal.
A guest from Jacksonville, FL recommends this property. Stayed for 4 days in November, 2013 a breath taking view, nestled in the mountains; but the cabin is not well insulated; temp may hit 88 in the upper level; those in the middle level can hear what's going on in the upper level (no privacy); the dishwasher was busted; the linen in the lower level was not changed; there was not enough supply of toilet paper or trash bags; the road to the cabin was full of holes. We had to call maintenance on different times. I think its overpriced for the expectations. But I must say, the view is priceless.
A guest from Bryant, AR recommends this property. Stayed for 2 days in September, 2013 Loved it! hated going up the hill to get to the house though. Only problem was that the dish washer was not working properly by the last night. It started leaking. Plenty of space for everyone.
Sonya C. from Boonville, IN does not recommend this property. Stayed for 6 days in August, 2013 We enjoyed the view of the cabin. The construction of the cabin was poor. We have never heard floors squeak the way "Almost Heaven" floors squeaked. It was awful. My husband and I were on the main floor, our daughter and her husband on the top and our son and his family in the basement. Whenever anyone on the top floor got out of their bed, it would wake us on the main floor and if we on the second floor got up, we would wake the family below. No matter how we tiptoed, it was unavoidable. I hope the Company that built that cabin, did not build the others. I enjoyed the process of renting the cabin, but as far as the cabin, I wouldn't recommend it to anyone, unless they would all stay on the same floor. The kitchen didn't even have pot holders and knives should be tossed and new ones purchased. We enjoyed the time as a family, but the squeaky floors made for sleepless nights. Thank you
Bob F. from Lutz, FL recommends this property. Stayed for 7 days in August, 2013 We just returned from a week family vacation! It was amazing. We ventured into this with 2 families. Ours has 4 children and the other had 5. "Almost Heaven" was perfect for these dynamics. It was large enough for everyone to have great accommodations.The bottom floor was fantastic for the kids. The games and space kept them entertained while we were at the cabin. Most importantly it gave the adults some decompression time from all of the daytime mountain activities.The following are not complaints but recommendations to enhance what was already a great experience.1) The Master Bath with heart tub is located directly below where we had all the kids. With the bare floor above you can hear EVERYTHING. Even whispers can be heard. I would strongly recommend carpeting with thick padding as we felt like we drew the short stick staying in that room.The Sauna did not hit any heat level that made it worth using that was a disappointment.Being a high end cabin it would be nice for the movie room to have more modern equipment. We couldn't understand why there were no Blue Ray players (Which is what we brought) or any modern connections to use Apple TV PC or other devices.We had a few minor issues when we arrived with a shortage of linens but the staff was great and ran it right over to us! One note to folks that are used to VRBO's. This is corporate which means a great service delivered. But there is not that personal touch of a private rental meaning: don't expect literature of the area or the Pantry stocked with leftover items of previous vacationers or games, toys etc.. for the kiddo'sThanks for a great location to make camp while we fully enjoyed the great Gatlinburg area!
Brittany D. from Indianapolis, IN recommends this property. Stayed for 3 days in July, 2013 Our stay at Almost Heaven was great. The view was breathtaking. The experience was peaceful. We would definitely visit again!
Lynn V. from Grand Rapids, MI recommends this property. Stayed for 6 days in June, 2013 Love, love, loved our stay at Elk Springs! We felt like we were in a cabin but with all the comforts of home! And we loved having a pool table and air hockey right there as well as the home theatre. Awesome!!!
Joyce W. from Statesboro, GA recommends this property. Stayed for 6 days in June, 2013 The 10 of us had an AMAZING time last week!!! The cabin was perfect in every way. The only thing that we found was there really was not enough towels and wash cloths for 10 people on a daily basis, and the ironing board is broken...but that would not stop us from coming back to Almost Heaven...and with the beautiful mountain views the name is so fitting!!!
Yolanda R. from Goodlettsville, TN recommends this property. Stayed for 3 days in May, 2013 My family had a beautiful time at Almost Heaven. The cabin not only lived up to its name, it also exceeded our expectations. The staff was extremely responsive to our requests. For example, I called with a question about the theater room projector and asked for a return phone call. Instead of just retuning my call, the facilities guy showed up within minutes. He answered all of our questions and made sure everything was up and running for our movie night. Finally, we are forever grateful to the staff for finding and returning my Grandfather's retirement ring!
Tim C. from Springfield, Illinois does not recommend this property. Stayed for 4 days in April, 2013 The house is not completely as described and is not nearly as big as it looks in the pictures. For the cost it was not worth the money. It was the most ill-equipped house we've ever stayed in. Towels were few and flimsy, gas grill was disgustingly filthy. Rocking chairs..says 8, we had 5. Not master suites, only one was a true master suite, the others were king beds with a bathroom next to them. That is not the definition of a suite. Pictures are outdated, funny that the one you sent in the email for the survey is one of them. No movie theater seating, but two couches. The noise was beyond belief. We could hear every movement of the two girls in the bedroom above us. Every time they went to the bathroom, even opening a dresser drawer. I honestly thought someone was in our room in the middle of the night, but it was the sound from the bedroom above us. I would never recommend this home to anyone. Especially for over $400 per evening. It was clean (other than the grill), that was a plus, but I would imagine you can get a clean house for $100 per night.
A guest from Montgomery, AL recommends this property. Stayed for 6 days in March, 2013 Great Property - Wonderful trip, we had a great time! Only issue we had was with the heat where the upstairs was always very hot and the basement was extremely cold. Also, we had to go buy spray because of issues with wasp in the upstairs area. Even with those issues, management was attentive and they did send someone out to look at the heat pretty quick. With all that being said, I would book again. :-)
Diane J. from Spring, TX recommends this property. Stayed for 6 days in March, 2013 We just took our first 'adult family vacation'. We had three adult couples and two preschoolers...this cabin was PERFECT for our group -- the top floor was great for the family of four.The location was an easy 10 minutes from town, a quick ride to the only grocery store in the area (way too far to get your regular supplies from Walmart). Trolley stop was also close by but the 'run times' are not very helpful during spring break week -- we saw them all over the place during the weekend when crowds were up.The cabin property was soooo nice and well maintained. Being one of the higher cabins, we could look down the hill and see a view not everyone could see -- many of the cabins have unique roof colors.We had one maintenance problem and we were taken care of within two hours. If we are lucky enough to do this again, we will CERTAINLY make our plans with ELK SPRINGS RESORTS.
Keyana W. from Cincinnati, Ohio recommends this property. Stayed for 2 days in March, 2013 This was my first time to Gatlinburg and I had an awesome time! The cabin was beautiful and spacious. I wish we could've stayed longer!!
Jason K. from Knoxville, TN recommends this property. Stayed for 2 days in February, 2013 We come to Gatlinburg every winter...but never stay at the same place twice. That changed this we chose to stay at the same cabin as last year due to the great experience. The cabins are the best in the Smokies for sure. The staff, whether working with me on reservations and cost, or the seamless check-in process, or just checking to make sure our stay was going well...was absolutely wonderful! We'll be back next year for sure!
A guest from Knoxville, TN recommends this property. Stayed for 3 days in January, 2013 Had a great long weekend catching up with some friends. The cabin is in a great location, just outside of the crowds of Gatlinburg, but easy enough to make it into town if you need anything or want to do some sightseeing. There were 8 of us total (4 adults and 4 kids) and the accommodations worked out pretty much perfectly. I hope that we are able to return sometime soon.
A guest from Moselle, MS recommends this property. Stayed for 6 days in December, 2012 Our family of 7 had a wonderful experience in Almost Heaven at Elks Springs Resort. The staff was helpful throughout the process; the cabin clean, and the location had an incredible view. The air hockey game didn't really work well and noise is a factor with all those wood floors, but those are minor issues. We hope to return!
Dana I. from Woodstock, GA recommends this property. Stayed for 4 days in November, 2012 We had a wonderful family renunion. Our home was called Almost Heaven, it could not have been named more appropriately. We hiked, played games, watched movies in our very own movie theatre, we relaxed in our very own hot tub. The scenary from our house was spectacular!!!
Pamela P. from Humbolt, TN recommends this property. Stayed for 3 days in November, 2012 We loved the cabin... it is great for families and youth groups. The only issue is noise. You can hear the bedroom below due to the flooring also being the ceiling.
A guest from Houston, TX recommends this property. Stayed for 2 days in October, 2012 Magnificent views, beautiful quiet resort, perfect location for arts and crafts lovers. Loved the express check-in and check-out, no need to go to the office.
A guest from Murfreesboro, TN recommends this property. Stayed for 3 days in August, 2012 The view is awesome from this cabin! We had 7 guests, plenty of space for everyone! Highly recommend this cabin and Elk Springs!
A guest from Scarborough, Tobago recommends this property. Stayed for 8 days in August, 2012 The cabin is perfectly located not too far from anything but secluded enough to make you feel like you are away from it all. The view is amazing from dawn to dusk and at night with the stars it is truly awesome. I have no complaints about Almost Heaven and Gatlinburg has so much to offer. Wish we had decided to spend longer. According to my 7 year old "this is awesome so why do we have to leave?"
Kenneth O. from Knoxville, TN recommends this property. Stayed for 3 days in July, 2012 The cabin was immaculate. However, the shower floors were filthy. The fridge did not keep cool and we had to put all meats in the freezer and drinks in a cooler with ice. the rooms without fans were incredibly hot at night. despite that, the views were amazing and the location was close to pigeon forge and shopping. Our family will definitely be returning.
A guest from Clinton, MD recommends this property. Stayed for 3 days in July, 2012 Overall, experience was very good. The game room area is nice, although the Air Hockey Game's table top needs replacing, the pool table, sauna room and hot tub are in great condition. Did have one problem with front office. Apparently, they (Office) scheduled movers to replace some of the old theater-room furniture. Unfortunately, the front office did not notify us - and the movers showed up on our doorstep, just when we where getting ready to venture out. I called the front office and inquired as to why we were not notified "at all". They made some week excuses, instead of apologizing. But I charge this ineptitude to inexperienced staff who forgot the definition of customer service. In spite of this problem, the overall stay was good.
A guest from Miami, FL recommends this property. Stayed for 7 days in June, 2012 Cozy and super comfortable. Great spaces for our teenage kids. Close to Gatlinburg but far enough from the hustle and bustle. We loved it and will return!
A guest from Huntsville, AL does not recommend this property. Stayed for 3 days in June, 2012 We rented 5 properties for 3 nights in the resort for a family gathering. I come to Gatlinburg/Pigeon Forge at least 3 times a year just to get away and this resort is similar to others I have stayed in with the exception of maintenance. Overall the cabins were "nice" BUT the furnishings and other cabin amenities desperately need to be replaced. PLEASE perform maintenance on ALL cabins. We had to go out and purchase blankets because those provided in the cabins were disgusting. I am not a picky person so if I think things should be replaced, they should. The carpets in most of the rec. rooms need to be cleaned and/or replaced. I am not talking about a few spots, but huge spills that are just grimy. These cabins are way too nice to be maintained this way. Some of the pull out beds were broken, many of the media room chairs needed repair or replacement. I took pictures of all houses before anyone stepped in so I know what they were like before our gathering. I called the front office to complain and a maintenance person was there within 24 hrs; however the beds could not be fixed and the resort did not offer to bring another. We went out and purchased air mattresses. When we arrived there were dirty dishes in the dishwasher from previous guests. There were centipedes in many of the lower level rooms. The refrigerators and bathrooms were not cleaned so we had to clean before we could even unpack. I was very disappointed in the lack of maintenance and care given to these cabins considering the amount of money & time we spent planning this vacation. I have stayed in many cabins in the area for less $'s and this was completely unacceptable...I will choose another resort for our family trip next year.
Brian E. from Lacon, IL recommends this property. Stayed for 4 days in June, 2012 The cabin was beautiful,the location was great with a nice view. Everything was clean and in good shape. We didn't have any problems at all with the cabin. I would recommend this cabin to my friends and family.
Jurgen K. from Tampa, FL recommends this property. Stayed for 7 days in May, 2012 We had a great time. This was a family bonding experience including 6 adults and our little 3 year old grandson. He loved the stairs, so constantly he was up and down.The cabin was as advertised, very spacious and with a name of " Almost Haven", I think it was the highest cabin in that development.Thank you for making our stay very special.
A guest from Knoxville, TN recommends this property. Stayed for 4 days in April, 2012 For the most part we had a great experience. There were a few things broken (one of the chairs in the Media Room) and the kitchen could have had more dish towels and other utensils but these were minor things. We loved the location in the arts community and closeness to both Pigeon Forge and Gatlinburg. The gravel road up to the cabin was steep and after it rained was slippery, but the view from the top was spectacular. Overall a great time was had by all.
A guest from Centerville, OH recommends this property. Stayed for 2 days in March, 2012 The Cabin we got was great, and well cleaned.The Theather is great but a maintainance is recomended as at least one Sofa is broken.A great place to spend a nice weekend.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We have repaired the sofa, we do apologize for the inconvenience. Should you have a maintenance issue during your stay please feel free to call us as we have maintenance on site.
A guest from Mason, Ohio recommends this property. Stayed for 3 days in March, 2012 All was well except for the check-in process. We were told we would be called (via cell phone) the code to get into the cabin by 3:00pm. However, we were never called. I called twice at 3:00 and 4:00 and left messages and never received a phone call back. We were on our way to the rental office when the people we were with called the number and finally spoke to someone to get our code for the door. It was a bit frustrating that no one ever did call me to let me know our code.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi Suzanne, it's very important that we get your mobile number that we request when you book your reservation. We also request it again just in case when we send our reservation confirmations and pre check in notifications. We had your home number on file so perhaps this caused the confusion as we left several messages on your home voicemail. We do apologize for the inconvenience and are glad this only slightly delayed you.
Julie A. from Greenville, SC recommends this property. Stayed for 2 days in February, 2012 Elk Springs Resort Cabins are amazing. The location is convenient, the views are beautiful, and the amenities are flawless.
Reviewed by: Andy G. recommends this property. Stayed for 5 days in February, 2012 Awesome! Best vacation ever as the kids played outside (on the property, hot tub), inside (game room, theater room) and we were very close to downtown yet away from it all. Top notch layout and furnishings...very comfortable beds!
Madonna B. from St. Louis, MO recommends this property. Stayed for 4 days in January, 2012 This was the best present I ever gave my kids and grandkids. 5 days in a beautiful log cabin with everything one could ask for. The town was spotless as well as the cabin and surroundings. Very friendly people. Weather perfect.
Jason K. from Knoxville, TN recommends this property. Stayed for 3 days in January, 2012 We stayed at "Almost Heaven" for a long weekend. The pictures on the internet site were very accurate and represented the cabin well. There was my wife and I, our two children (3 and 5), my parents, and my brother. We stayed on the top floor where there was a king bed and bath in one room and a bunk queen bed in the other (where the kids stayed). My parents (who are older) stayed on the main (walk in) level, where there is a king bed and bath. My brother stayed on the bottom floor in a king bed with bath. Everyone had privacy and slept well. Also on the bottom floor was a pool table, air hockey, sauna, and theater room. It was simply fantastic down there. The place was very clean upon our arrival...and the decor was tasteful and in great shape! We also had a wonderful view of the Mountains! If you're looking for a cabin experience in the mountains...and want to be impressed...go to Elk Springs Resort. We will definitely be back!
A guest from Danielsville, GA recommends this property. Stayed for 2 days in December, 2011 Nice place, beautiful view. The only problems were that the pull out bed fell in during the night and a chair in the theater room needed to be repaired. Otherwise, it was wonderful!
David A. from Murfreesboro, TN recommends this property. Stayed for 3 days in December, 2011 Great location with an excellent view if you enjoy the community feeling of guests next door. Searched a long time and expected a bit more for the price. The amenities were there but everything needed a deep cleaning. Dust everywhere, burns on countertops, matted carpet downstairs, broken theater chairs, burned out light bulbs, dead batteries in TV remotes, and hair all over the bed linens. My daughters insisted that the linens be washed before they would sleep on them. We stayed at an adjacent property two years ago without these problems. Appears that the cleaning and maintenance focus is lacking. Overall, we enjoyed our stay, but I expected better cleaniness for the price we paid - over $600/night.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi David, Thank you for your comments. First of all we are sorry for the issues you had. I am glad we were able to remedy all of them so quickly for you. We normally perform well with our cleaning, maintenance and quality control, however, that did not occur here. We did replace our cleaning staff on this cabin.
Tommy M. from Blountville, TN recommends this property. Stayed for 2 days in December, 2011 Almost Heaven is an accurate name for this cabin. The kids loved the theater room and the adults loved the views and the hot tub. The only issue we found was the jets in the jacuzzi tub did not work, but the rain shower with the view of Mt Leconte made up for it.
Caroline E. from Greeneville, TN recommends this property. Stayed for 2 days in November, 2011 This is the second year we have rented a cabin from elksprings resort. The cabins are beautiful and the location is great. It's away on the mountain in a quiet area, but its not a far drive from downtown which is very convient. I recommend these cabins to everyone. We are already planning a trip back soon : )
A guest from Mt Washington, KY recommends this property. Stayed for 4 days in October, 2011 We had a wonderful stay (4 nights)in Elk Springs "Almost Heaven" 4 bedromm, 3.5 bath cabin. It accomodated our 6 adult, 4 children party quite comfortably. The theatre room and the view were awesome. It was fully equipped and very clean. We had a few minor maintenance problems that we reported and the staff assured us they would be addressed. I hope they will do that because this beauty is otherwise flawless. Hot tub, sauna, wet bar, pool table, air hockey - great amenities. My husband and I have stayed in one of Elk Springs one-bedroom cabins before as well and it was equally fabulous. The staff is helpful and courteous. If you want a great stay in the Smokies these are the folks to work with. Won't stay anywhere else!
Brent H. from Ringgold, GA recommends this property. Stayed for 2 days in September, 2011 This was a great cabin and a great weekend with friends. There were only two problems. 1) no one could do anything about and that was the weekend wasn't long enough. We could have really stayed for a week or more if everyone had the time. 2) was something we had an issue with that could have been resolved better. We were unable to get into our cabin because the door code was not correct. We tried calling for an hour to get someone to let us into the cabin with no response. Finally we got someone to answer the phone to give us a new door code. Unfortunately, that was an hour of the vacation lost without any accomendation. The management should ensure that they have full coverage and the correct door codes prior to check-in to make sure this doesn't happen again.Other than that one issue, this was a great cabin and a great time!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Brent, glad you enjoyed your stay. With all due respect, and we know you were frustrated after a long drive, but we did respond to you within 10 minutes of your call. We did have a problem with the code and we do apologize, it does happen sometimes. We work very hard to get the cabin ready for you and we are sorry that you were slightly inconvenienced.We have 24 hour live coverage, but sometimes we have staff that are handling other maintenance calls. It's very infrequent that we ever have a door code issue and even if we do our express check in saves time from having to drive to a check in office.
A guest from Avon, IN recommends this property. Stayed for 3 days in September, 2011 Beautiful cabin and location! We liked the balance of the sense of community but also the seclusion of our own space within the "neighborhood." Staff was very helpful. Did not feel cramped at all with a group of 14 in "Almost Heaven." Probably the nicest cabin we have ever stayed in and very reasonably priced as well.
Christy M. from Lavonia, MI recommends this property. Stayed for 5 days in August, 2011 The cabin was awesome. I wouldn't change anything about the decor. The mountain view was spectacular. I would love to live in Almost Heaven.
A guest from Morgantown, WV does not recommend this property. Stayed for 7 days in May, 2011 Fine location. Have stayed in many other vacation homes that were significantly cleaner. Showers were small without any ledge to put soap or toiletries. Not a very sound-proof house - I could even hear my son rolling over in bed in the bedroom upstairs from me - not the most relaxing of situations. Love that you don't need to visit an office to pick up keys for check-in/-out!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Wow, we're sorry you didn't enjoy your stay. Please call if you have issues as we have housekeeping and maintenance on site and can address issues quickly for you. We do apologize that you are unhappy, but we can't help you after you depart. We love the opportunity to help out and respond quickly during your stay.
Carl S. from Bellaire, TX recommends this property. Stayed for 4 days in April, 2011 We did enjoy our stay and would recommend it but if you want comments to improve here are a couple...go thoughout all units and replace worn out filthy BBQ grates (not the whole grill, just the grates) and that will help the general feeling. Sweep all porches before each renter arrives...ours had not been swept in quite a while. Finally, there were many spiders in the unit to deal with and it was obvious there had been no insect spraying done yet for the spring season...that alone will turn a female off fairly quickly...anyway, just trying to help.
Cheryl P. from Chelsea, MI recommends this property. Stayed for 6 days in April, 2011 We had an awsome trip to the Smokeys for Spring Break. The Cabin we stayed at was named Almost Heaven and the kids said that it should have been named Heaven not almost. Will definelty come back and stay at Elk Springs Resort again. It was just a little outside of town which I loved being away from the hustle & bustle.
A guest from Wauwatosa, WI recommends this property. Stayed for 6 days in March, 2011 OVerall, wonderful home! Beautiful view! However,I would recommend that an owner spend a few days in the place to look at details. There were no hangers or vacuum. The dust pan did not meet the floor so difficult to even sweep. And the doors squeak quite loudly.
Carol M. from St. Augustine, FL recommends this property. Stayed for 4 days in February, 2011 This was our second trip to Elk Springs resort and we couldn't be happier! We stayed in Almost Heaven this time with our two small boys and parents and truly feel like we had a relaxing vacation. There was enough space so that everyone was not on top of each other plus so much to do in the cabin that we hardly left during the four days!
Mike S. from Cincinnati, OH recommends this property. Stayed for 3 days in February, 2011 Wow. I have been on dozens of cabin trips over the past 10 years and this was by far the BEST yet. Elk Spring was perfect in every way. Beautiful cabin, clean, updated, all the toys you could want (movie theater, pool table, grill, hot tub) and a very professional staff. Booked the trip with Marty who is simply put amazing. She was knowledgeable about the property, friendly and responsive. We will be back.
James B. from Lawrenceville, TN recommends this property. Stayed for 3 days in December, 2010 2 chairs in theater room broke and bed downstairs was not level. Other than this it was wonderful and we will be back next year.
Michael B. from Birmingham, AL recommends this property. Stayed for 3 days in December, 2010 We were very happy with the cabin and decor but the heating units are not good. It would be 89 degrees upstairs and cool main level but freezing in basement! ( we followed all instructions with that too)When someone took a shower upstairs it leaked through the floor to the bathroom below! Our sheets in master bedroom looked dirty or were just stained!!! The back 3 seats in media room need to be raised because you cannot see the screen so we could not watch a movie as a family in there!Other than those important things we had a wonderful time! I don't think we would stay in that cabin next time!Suzanne and Michael BlumOne more thing, I LIKED you on Facebook and did not get my $100 off!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We've resolved the heating issue but adjusting the volume in certain areas on the vents. sorry for the inconvenience! The shower leak was due to one of you guests not having the shower curtain in the shower and water spraying all over the floor, but we sealed the floor and even if this happens it shouldn't leak. We did apply the discount and sent the check to you, however, it was probably delivered to your home during your stay. Have a great holiday!
A guest from Lexington, KY recommends this property. Stayed for 4 days in October, 2010 Had a great couple of days. Four generations in the cabin. All enjoyed the amenities and the locations. Thanks for a great vacation.
Cynthia W. from Bybee, TN recommends this property. Stayed for 3 days in September, 2010 The driveway of Almost Heaven was a little rough for city dwellers who aren't used to the mountains but that was the only minor complaint.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thanks for the reivew Cynthia, it's a little bumpy, but the view is incredibile, isn't it?
Reviewed by: Andy G. recommends this property. Stayed for 4 days in August, 2010 It was clean, well maintained and the view was unbelievable. The sauna and the home theater room were incredible. We will be coming back soon and staying in Almost Heaven.
Our family of 11 people had a wonderful time at Almost Heaven. The property was well kept. An abundance of linens and towels w
Kathleen R. from Crofton, MD recommends this property. Stayed for 7 days in July, 2010 The home is situated at the top of a steep gravel driveway. After a rain storm during our stay, the driveway developed deep ruts, and it became difficult to drive the car safely down the driveway. The driveway needs to be paved!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We are in the process of paving the driveway. but we have put compacted gravel down and now have a catch basin, so the water should not longer be an issue, driving to the cabin is drastically improved! (we're sorry for the inconvenience)
A guest from Port Saint Lucie, FL recommends this property. Stayed for 7 days in June, 2010 WE had just a few minor problems. There were a lot of wasps and wasp nests attached to our cabin. It made it difficult for the kids to be in the hot tub. We also called one time for maintenence to come and fix the hot tub because it was heating up and noone ever came.
Gregory R. from Kingsport, TN recommends this property. Stayed for 2 days in June, 2010 The property was great. I only wish I would have known that there was a gravel drive the last 100 yards up the mountain to the cabin. It was very difficult to drive in my car. I would have brought an SUV or a bigger car.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Sorry about the inconvenience. We've isntalled a catch basin to steer the water away and the road should no longer be an issue
A guest from Weddington, NC recommends this property. Stayed for 3 days in April, 2010 This cabin had the best view in the resort. Went with the family of 10, including elders and kids, and everyone enjoyed it.
Lisa K. from Caledonia, MI recommends this property. Stayed for 8 days in April, 2010 We loved everything about our stay in Almost Heaven. The location is perfect - just far enough from the craziness of Gatlinburg's main street and close to the Arts and Craft communtiy. The whole family enjoyed movies in the theatre room. We loved the rain shower in the upstairs bathroom. The view was amazing. After looking at other locations, we found Elk Springs Resort to have a nice variety of cabins and more space in between lots than other resorts. When we complained about the dishwasher, a replacement dishwasher was installed in less than 48 hours! We look forward to returning to Gatlinburg in the future and will look at Elk Springs first!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Sorry about the dishwasher. We thought we have it fixed, but it was a controller board / controller chip that malfunctioned and caused it to only work sometimes. It was misleading. But i'm glad we were able to replace it while you were here.
Holly R. from Lowell, IN recommends this property. Stayed for 4 days in March, 2010 Almost Heaven is beautiful. I will definately be coming back to this resort. Thank you for the prompt responses to our needs.
A guest from McHenry, IL recommends this property. Stayed for 3 days in March, 2010 The home was just beautiful. The maintenance people were always very helpful. We definitely would return for a vacation there.
Donnie B. from Independence, KY recommends this property. Stayed for 4 days in March, 2010 Very Very Nice cabin. Would love to take family back there again. Had only three issues that we could find, 1. diswasher only worked half the time. 2. kids bedroom with bunkbeds the window did not have a screen and was real easy to open. 3. driveway going to cabin could use some blacktop. But overall it was a great stay and will go back. Beautiful cabin along with a great view!
A guest from Shepardsville, KY recommends this property. Stayed for 4 days in December, 2009 It is a really nice house with a beautiful view ,but it needed a good cleaning. There was a lot of dust on the furniture and the blinds. If you are staying downstairs bring a portable heater or close the upstairs vents so you don't freeze to death. Other than these things, we had a really good time.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for the review. We've reconfigured the heating at Almost Heaven to provide better air flow and heat to the lower level. As a repeat guest you automatically get 10% off your next stay!
A guest from Spartanburg, SC recommends this property. Stayed for 2 days in November, 2009 The facility was unbelievable. It made for a fantastic relaxing weekend in the mountains. I especially enjoyed the views and the home theatre.
A guest from Ruston, LA recommends this property. Stayed for 6 days in October, 2009 Floor plan was excellent for us (3 couples; 2 with small children). Both children and adults enjoyed the theater room and game room. Grocery store, Gatlinburg and Smokey Mountain National Park were easily accessible. The cabin is attractive; beds are comfortable. Maintenance issues were addressed in a timely manner. Almost Heaven is one of the newer cabins. Road to house was gravel and parking area needed improvement.
A guest from Nashville, TN recommends this property. Stayed for 3 days in September, 2009 A beautiful and large cabin. Very clean and beds very comfortable,nice amenities and an awesome view. We will stay there again!
A guest from Villa Hills, KY recommends this property. Stayed for 2 days in August, 2009 No one answered any of our messages to meet us to give us the key for over 3 hours, after which we were informed the property was not ready and that we should "find something to do" for two hours and we would be contacted upon it's completion. We never received that call so instead just went back to the cabin. The cleaning crew was cleaning another unit and gave us the combination to get in. Once we finally got in, our stay was wonderful.
A guest from Walker, LA recommends this property. Stayed for 7 days in May, 2009 My family and I had a great visit. The kids especially enjoyed the game room and the theatre room. The cabin was BEAUTIFUL and decorated very nicely, however, I felt the overall cleanliness could have been better. There was dust at least one ince thick under one of the beds. As a result, my husband and I both got a sinus infection. Also, we had to go out and buy pots and pans. The pots had teflon coating, well half of their teflon coating. I was afraid to try to cook in the majority of the pots. Overall, we had a great trip. And for the first time in three years, we did not wind up in an Emergency Room on our trip to the Smokies.
Brandi T. from Avon, IN recommends this property. Stayed for 2 days in May, 2009 We rented the Almost Heaven cabin for a girl's weekend getaway in celebration of my 30th birthday. There were 13 girls total and I was nervous about how the cabin would actually be, but to our great satisfaction the cabin was amazing! It is hard to satisfy 13 different women, but this cabin surely did! The amenities were great, the beds were comfortable, and there was something to do for everyone. Our first night, some people enjoyed the hot tub, others watched a movie in the home theater, while other played pool or just sat out on the deck. I would definitely recommend the Elks Springs Resort to my friends!
Clint M. from Knoxville, TN recommends this property. Stayed for 2 days in May, 2009 cabin was great more room and tvs than you can imagine. the driveway was not paved and it was all gravel some of my guests had trouble getting in the driveway which was disappointing considering the cost of the cabin. Also the maintenance person never gave us a call back hours later to fix a hot tub issue so we had to fix it ourselves.I have stayed with elk springs before and never got this kind of service normally they are easy to deal with. I will return due to their prices and the cleaniness of their cabins however.
Reviewed by: A guest recommends this property. Stayed for 3 days in February, 2009 This cabin was fantastic. The management company was easy to work with and everything was true to what we saw online. We traveled with adults and children and everyone had a fantastic time. Fantastic location with stores and shopping close by but still allowed the feeling of being in the mountains. Three issues for the management company to address- the kitchen was not as well stocked as we had hoped but it was manageable, I would guess that "leave behinds" will overtime lead to a much better stocked kitchen. Second, the hot tub didn't get very warm and the front door lock was tricky each time we had to unlock the door. Overall we totally enjoyed our stay, we would stronly recomend this location and would absolutely come back again!
Tracie L. from Shrezeport, LA recommends this property. Stayed for 6 days in January, 2009 This was our 3rd Gatlinburg trip with the whole family. We had previously stayed with another cabin rental company and the last time (DEC 2007) was not a good experience. I found Elk Springs Resort on the internet. Emailed back and forth with Andy and decided to reserve our cabin - Almost Heaven. It was absolutly gorgeous. The cabin was more than spacious and fitting for our family of 7. We could have brought more people. It was huge and the view is second to none. It was like you could reach out and touch the mountains! The driveway was steep and graveled, not paved and after 5 inches of rain 2 days before our arival it was a little slippery after about 2 days of traveling. No problem tho. Andy had someone come out witha big bulldozer and re-grated the drive. No problems from then on. He also told us that at the top of the drive in the lot next to Almost Heaven, they plan on building a chapel. Would be a great view for weddings! We plan to book the resort again, hopefully for a fall visit! Thanks Elk Springs Resort! You made our trip a wonderful lifetime memory!
A guest from Draper, VA does not recommend this property. Stayed for 2 days in December, 2008 When we read this quote in the reservation information - "It is our mission to provide you the cleanest cabin in the Smokies, so that you will become a guest for a lifetime," we had high expectations. We have stayed at several cabins in the area (usually stay 4 times a year) and have never been this disappointed in the cleanliness. We realized at midnight that the sheets on most of the beds were filthy (hair and toe nails). We had to wash the sheets before going to bed and the dryer took forever to dry. The heat in the lower level quit working, the hot tub had to be reset by management the next morning, the floors, tubs, and showers were filthy, there was food left in the freezer by previous guests, the comforters were filthy and dirt got on the sheets from them. Looked like the cabin had never been dusted. Management did send a cleaning crew, which meant we had to vacate the cabin during our 2 day stay. We did enjoy the amenities, especially the movie room.