Enjoy 2 Private Gazebos, pool table, jacuzzi tub and 2 BAs in this sign
Relax in this one bedroom cabin featuring 2 full baths and additional loft sleeping area. FREE wireless internet, 80 channels of digital cable including ESPN and ESPN2, pool table, hot tub, fireplace and 2 Gazebos. A classic heritage log home plan, Fontana features an 25 foot ceiling in the open living room looking up into the loft area with TV and pool table. Cozy up on the couch in this luxury yet rustic cabin and enjoy a warm fire in front of the stacked stone gas fireplace. You can watch your favorite DVD on the TV above the fireplace as you enjoy the intricate wood work throughout this real stacked log cabin. After a long day of hiking you can relax in the jacuzzi tub in the loft or in the 101 degree hot tub on the deck with 2 gazebos.
Bedding Configuration: 1 King, 2 Sleeper Sofa
Additional Features: * AMENITY: jetted tub, king, shower, sleep sofa /futon, toilet * ATTRACTIONS: autumn foliage, caves, churches, cinemas, festivals, forests, live theater, museums, recreation center, restaurants, theme parks, water parks, waterfalls, winery tours * Business: Nearby ATM, Nearby Bank, Nearby FedEx, Nearby Internet Cafe, Nearby Post Office * Convenience: Nearby Golf Course, Nearby Grocery, Nearby Medical Services, 20 Minutes to Dollywood, 8 Minutes to Downtown, 20 Minutes to National Park, 25 Minutes To Outlet Malls, 20 Minutes to Pigeon Forge * ENTERTAINMENT: DVD Player, Pool Table, Satellite / Cable, Television, 3 DVD Players, Cable TV, DVD Player, Pool Table, 26" TV, 2 - 27" TV's * GENERAL: Air Conditioning, Clothes Dryer, Fireplace, Heating, Internet, Iron & Board, Linens Provided, Living Room, Parking, Telephone, Towels Provided, Washing Machine * KITCHEN: Coffee Maker, Dishes & Utensils, Dishwasher, Kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, Blender, Coffee Maker, Cookware, Full Kitchen, Ice Maker, Microwave, Mixer, Refrigerator, Toaster, Dishwasher * LEISURE_ACTIVITIES: antiquing, bird watching, eco tourism, gambling casinos, horseback riding, outlet shopping, photography, scenic drives, sight seeing, walking * Living: Air Conditioning, Ceiling Fans, Central Air, Fireplace, High Speed Internet, Ironing Board, Jacuzzi Tub, Linens, Washer & Dryer, 2 Rockers, Comfortable Seating for 4, 1 King Sized Bed, King Sized Bed, 2 Sleeper Sofas, Gas Fireplace * Outdoor: Gas Grill, Gazebo, Hot Tub, 2 Chairs on the Deck, 2 Rockers, Outdoor Fireplace, Gas Fireplace * SPORTS_AND_ADVENTURE_ACTIVITIES: fishing, fly fishing, golf, hiking, ice skating, mountain biking, rafting, skiing, spelunking, whitewater rafting
This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
Jennifer L. from Birmingham, AL recommends this property. Stayed for 3 days in July, 2016 Overall, we really enjoyed the cabin. It was nicely decorated and having 2 bathrooms was great.The sleeper bed on the upstairs couch was very uncomfortable and you could feel the wire inside the mattress. I highly recommend that be replaced.the staff were very friendly and helpful.
Jerry W. from Marshall, MI recommends this property. Stayed for 4 days in July, 2016 EXCELLENT!!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your 5-Star review, Jerry! We are thrilled to hear your stay with us was exceptional. We hope you will make plans to come back and visit with us as often as your schedule allows. Hurry back!
A guest from Zeeland, MI recommends this property. Stayed for 3 days in June, 2016 The Fontana was a beautiful and comfortable cabin. It is a few minutes outside the busyness of town. We enjoyed the hot tub on the deck under the stars. We stayed so busy on our trip we didn't spend as much time at the cabin as we thought which was a bit of a shame because it was beautiful. Pictures online are true to what you get. The cabin is the first on the street, you can see the neighbors cabin through the trees on the deck, no mountain views. Overall a nice home away from home!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your wonderful review, Carrie! We are thrilled you enjoyed your visit. We certainly agree, Fontana is an exceptional cabin. It offers the perfect location. It is so close to town, yet just far enough away to make it feel like your own personal paradise. We hope you will consider coming back and staying with us during your next visit to Gatlinburg. Hurry back, your next adventure awaits!
Mark R. from Hanahan, SC recommends this property. Stayed for 2 days in June, 2016 It was a very wonderful stay great location cozy cabin we will definitely stay again
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for allowing us to be a part of such a wonderful celebration, Mark! Congratulations! We are excited to hear you enjoyed your visit. We hope you will consider making Elk Springs Resort part of a new tradition when visiting our beautiful Great Smoky Mountains. Come back and see us soon!
Karrie M. from Jeffers, MN recommends this property. Stayed for 6 days in June, 2016 The lodging was perfect. We really enjoyed the location and the peacefulness.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We are excited to hear your enjoyed your visit with us, Karrie! We hope you will take the opportunity to come back and see us as often as you can.
A guest from Asheville, NC recommends this property. Stayed for 2 days in May, 2016 We were delighted to receive this cabin rental as a gift and were equally delighted to see and stay in this cabin. The cabin was the perfect combination of rustic and modern making this stay wonderful.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind review, Kristie! We are excited to hear that you had such a wonderful stay. We hope you will come back and see us as often as possible.
Jacqueline S. from Center, AL recommends this property. Stayed for 2 days in April, 2016 wish could whole family could have been with us
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your wonderful review, Jacqueline. We are happy to hear that you enjoyed your stay with us. We would love to assist you in bringing the entire family on your next visit. Our larger cabins are perfect for family reunions or simply a weekend away to relax and enjoy some quality family time. Please contact us when you are ready to start planning your next trip to Gatlinburg. One of our friendly sales representatives will be happy to assist you in finding the perfect cabin.
A guest from Theresa, WI recommends this property. Stayed for 6 days in April, 2016 Our stay at Fontana was great! My wife and I checked-in on a Sunday and checked-out on the following Saturday. Personally, that's the way I would suggest doing it. It was unbelievably peaceful during the week - perfect honestly. Once Friday came along, some college kids checked into a cabin a few down and were very loud until around 7:00pm. Aside from some bugs in the window sills, the cabin was spotless and in great condition. There are some couch and seat cushions that could be re-stuffed, but those are minor in my opinion. The cabin was nicely equipped and the kitchen had everything we needed. If it had a couple more storage spaces, you could easily live here. We'll definitely be back!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals It sounds like you found your new home away from home while staying in the Great Smoky Mountains! We are happy to hear that you had a wonderful stay. Our goal is to provide luxurious cabins that will make you feel at home from the moment you walk in the door. We agree, you picked the perfect timing for your visit. It is quieter during the week, which is perfect for relaxing and getting away from the hustle and bustle of everyday life. Thank you for sharing your recommendation for the couch and seat cushions. We will send someone out to have these checked. We hope you will consider staying with us during your next visit to Gatlinburg.
Craig W. from Albany, GA recommends this property. Stayed for 2 days in March, 2016 Our stay was very relaxing. The cabin was clean. The check in/out was simple. My daughter loved her private loft. We will definately be back!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your recent stay with us. We are happy to hear you had an exceptional stay. We have several cabins to choose from that offer a private loft for future stays. Please keep in mind, as a returning guest you will receive 10% off all future visits.
Denise S. from Memphis, TN recommends this property. Stayed for 2 days in March, 2016 This was mee & my boyfriend's first time staying in the cabins at Elk Springs. It was so peaceful & relaxing. We enjoyed every bit of the Fontana cabin that we stayed in. The cabin had up to date features & appliances. The decor was nice, which gave us the Gatlinburg Mountain Cabin feel. Most of all, the staff was nice & made themselves available to us at all times. We have planned to come back & make it a yearly getaway. I loved loved loved the Fontana cabin!!!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind feedback. We are happy to hear that your stay was exceptional. We strive to assist you in making each stay memorable. Please keep in mind, as a returning guest you will receive 10% off all future stays.
Kevin W. from Austell, GA recommends this property. Stayed for 2 days in January, 2016 We enjoyed our stay
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We are happy to hear you enjoyed your stay at Fontana. We offer a great selection of luxurious cabins to make any visit to our beautiful Smoky Mountains truly memorable. We hope you will consider staying with Elk Springs Resort again in the near future! It's never too early to start planning your next get-away.
Emily B. from Nashville, TN recommends this property. Stayed for 2 days in December, 2015 My husband and I had an AMAZING stay at Fontana!! The cabin was perfect for us- cozy, clean, efficient and romantic! Our favorite features- the jacuzzi and grill! We were able to bring a cooler on our trip and cook a full meal right in the cabin. We felt right at home and didn't want to leave!
Sandra B. from Alexander City, AL recommends this property. Stayed for 2 days in November, 2015 The Fontana cabin was just the right size for me and my husband. One bedroom/two baths but has capability to sleep 4 more with the two sleeper sofas. Loved the decor - rustic but not too "mountain cutsie". Only drawback - wish it had a better mountain view and not so close to the other cabins.
Daniel S. from Richmond, KY recommends this property. Stayed for 2 days in November, 2015 The picture is from down on the creek and not the road leading to the cabin. So at first arriving we were unsure if it was indeed the cabin I had rented. The inside was awesome, it looked like a cabin and the decor was spot on. The first night the hot tub was not turned up all the way and as a result it was not hot enough to get in. The controls on the hot tub were very worn and it took some patience to get the controls to work. Also, we tried filling up the Jacuzzi tub inside but got a 1/3 way up and ran out of hot water. So the first night in using the amenities were a bust. The bed was very comfortable and having a pool table was fun.
Andrew C. from Charlotte, NC recommends this property. Stayed for 2 days in November, 2015 We recently had a baby 5 months ago and this was our first family vacation. The drive through the Foothills Parkway on our way in made an amazing start to our adventure. We were extremely impressed by the cleanliness of the cabin and loved the convient location. The amnesties were great and all worked as advertised. I can honestly say that it was one of the most relaxing vacation environments I have ever been in. Thank you Elk Springs for the wonderful memories. We will be back soon!!!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind review. We are pleased to hear that you had a very positive cabin rental experience. We certainly hope you will come back and stay with us again. All of our guests receive a 10% discount off all future stays!
Andrea A. from Johnston City, IL recommends this property. Stayed for 4 days in October, 2015 The Fontana was a beautiful cabin. It was very easy to find from downtown Gatlinburg. It is close enough to all of the shops downtown. The description of the cabin online was very precise and looked just as good in person. It was extremely clean. The staff called to check on us several times during our stay, which was very nice. The only thing we didn't care for was the bed. It was too hard for us. I recommend updating the mattress. We were married on the patio and it was a beautiful place for us to honeymoon also. I highly recommend this cabin. It is perfect for 2 people. We loved the hot tub outside and the Jacuzzi tub inside upstairs.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for choosing one of our cabins as your wedding and honeymoon destination! We are pleased that you had a wonderful time and enjoyed your stay. Our cabin furnishings are inspected on a regular basis and replaced as needed. We appreciate your feedback and will be sure to check the mattress for replacement right away. We hope you will return to celebrate your wedding anniversaries with us in the future. Congratulations and best wishes from all of us here at Elk Springs Resort!
David S. from Moultrie, GA recommends this property. Stayed for 3 days in October, 2015 We had a wonderful 3 night honeymoon in an absolutely perfect cabin just 3 miles north of Gatlinburg with a high temperature of a comfortable 63 degrees and a low temperature of a warm 42 degrees; we used the fireplace only to start each of our mornings with our coffee, all snuggled on the leather sofa.The secluded outdoor hot tub was my favorite amenity.Bring extra towels and extra washcloths because I promise you will enjoy your stay!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals David, thank you very much for the great review. We are so pleased that you chose one of our luxury cabins for your honeymoon destination. We hope you will return to celebrate many wedding anniversaries with us. Congratulations and Best Wishes from all of us here at Elk Springs Resort!
Marc W. from Elkhart, Indiana recommends this property. Stayed for 4 days in September, 2015 As always, an effortless check-in, wonderful relaxing stay in a beautiful mountain home, and an effortless check-out. The experience creates great memories every time it is tried...
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Customer satisfaction is very important to us at Elk Springs Resort. Our express check in process saves you the hassle of driving out of your way to an office to pick up a key to access your cabin. It is our goal to make your cabin rental experience as stress free as possible. We look forward to your return to make more Smoky Mountain memories. Thank you for your positive feedback Marc!
Debrah and Jarrod L. from Westerville, OH recommends this property. Stayed for 4 days in September, 2015 Spent our honeymoon at the Fontana and the cabin was absolutely beautiful. Staff was helpful and friendly and the location was close to Gatlinburg. We will definitely be back
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Congratulations Debrah and Jarrod! We are honored that you chose one of our luxury cabins for your honeymoon retreat. We hope you will spend all of your future wedding anniversaries with us. All of our repeat guests receive a 10% discount off their next booking. Thank you for the 5 star review.
A guest from San Clemente, CA recommends this property. Stayed for 2 days in September, 2015 We had a lovely, relaxing stay at the Fontana property. We do a sisters' getaway every year and this was one of the best. We loved the area for the food and arts shopping. We wished for tables on the deck and a teakettle, but otherwise we had everything we needed! Loved it.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for the great review Sharon. It is always nice to hear that everyone enjoyed their cabin stay and the local attractions as well.
Shaunta M. from Saint Louis, MO recommends this property. Stayed for 2 days in August, 2015 I want to thank the whole staff for accommodating me and my family. Even though it was for 2 nights I loved the cabin and town. Everyone was friendly. I'll be back next year with even more family. The onlything that was scary was i didnt have reception for my phone for your phone call to get the code to let me in. Maybe sending an email with a phone call. Thank you
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your great review Shaunta! As always, we enjoy hearing about happy family experiences with our cabin rental company. For the record, we have never lost a guest yet. We call you with your door code and leave a voicemail. If we are unable to leave a voicemail, we text and/or send an email letting you know your cabin is ready and give you the door code. Typically, if our guests have poor cell phone reception, they will call us once they get somewhere with service to get the door code. Our customer service department is open from 8 a.m. until 12 midnight, seven days a week to assist you with any questions or concerns. Rest assured, you don't ever have to be worried about being able to communicate with us. We do offer several larger luxury cabins to accommodate more family members. Be sure to check them out on our website and mention you have stayed with us before so you will receive a 10% repeat guest discount.
Lora S. from Crane, TX recommends this property. Stayed for 7 days in July, 2015 Beautiful Cabin and grounds. Had everything we need for a wonderful stay. Can't wait to go back!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for the great review Lora! We are happy to hear that you enjoyed everything with your cabin stay and had a wonderful time! Be sure to take advantage of your 10% repeat visitor discount when you book your next stay.
Alvin C. from Pewee Valley, KY does not recommend this property. Stayed for 2 days in July, 2015 I am 100% positive when I originally booked this rental, the description said it was secluded (which it is not) now that I look back at it, it no longer claims to be secluded. Spending that amount of money to have your neighbors 30ft away looking down on you in the hot tub or the people walking within 10ft of your deck is unacceptable when your trying to have a romantic getaway. On top of that the gas grill would not get any hotter then 250 degrees I had to cook my steaks under the broiler in the oven. There was supposed to be a DVD player at each TV when there was only 1 in the cabin and Lastly not only was we not able to enjoy the Hot tub because of the lack of privacy, the jacuzzi tub upstairs was filthy first there wasn't enough hot water to fill the tub even half way second as soon as you turn on the Jets the tub fills with a bunch of black gunk. I filled turned on jets then drained the tub 5 times to try and clean it out, did not work. Over all the cabin itself was beautiful, but we was not able to fully enjoy the amenities, very disappointed.
James C. from Saint Louis, MO recommends this property. Stayed for 4 days in May, 2015 This cabin is wonderful. Beautifully furnished and located in a wooded area. We had a wonderful time and walked these steep mountain roads each morning to enjoy the surrounding wildlife and fauna. We did not however, see one single bear. lolWe did experience a few problems though. The upstairs Jacuzzi leaked into the bedroom so we were unable to use it. When we arrived the code did not work, however, this was quickly resolved by the young lady who had given us the original.
Wesley G. from Marine, IL does not recommend this property. Stayed for 3 days in May, 2015 Our stay was very peaceful and quiet. We stayed there 3 nights. It is located in a nice location to the overall area. One issue that was never resolved was that our gas grill did not function properly. The gas flame that came out of the burner was about 1/4 of what it should have been to cook anything. Wanted to do salmon on the first night and steaks on the second. Contacted the management many times and maintenance tried to fix it but when we left after 3 days it still wasn't working properly. Can't blame maintenance because I think it was the grill. They even replaced the hose and connections. Did not use the hot tub, used the pool table. Spent most of our time in the park. Saw bear, fox, elk, and turkey. Bottom line, if you got the money and want an expensive stay, this is your place. We will probably try another place.
Laurie E. from Mt Juliet, TN recommends this property. Stayed for 2 days in May, 2015 The cabin was very clean, nicely decorated and well maintained. You have a very relaxing deck with a nice view, rockers and hot tub. Everything went very smoothly and the management company called to check if everything was okay. It is spacious enough for 2 couples or a family. The only negatives were that the pullout sofa bed in the loft is extremely uncomfortable and the only DVD player is in master bedroom. Other than that the place was great.
A guest from Hilliard, OH recommends this property. Stayed for 2 days in April, 2015 Stay was very nice, one downfall was the pull out beds were very uncomfortable. My huaband woke up in the middle of the night and ended up sleeping on the floor because his back hurt so bad.
A guest from Mooresville, IN recommends this property. Stayed for 3 days in March, 2015 Fontana was everything and more than we expected. I wish we hadn't planned activities everyday so we could have it enjoyed more. We will be back!
A guest from Liberty, IN does not recommend this property. Stayed for 2 days in March, 2015 We visited Gatlinburg for my children's spring break. The service was great the cabin was very nice and clean, location was perfect, however the BEDS were hooooorible. My husband and I were both tossing and turning all night in the king bed, so the next night we put our 3 year olds in it -- and we both took a sofa sleeper. They were even WORSE. You can literally feel the springs thru the mattresses, we even went as far as to fold multiple blankets we had brought from home to put between the mattress and our bodies,It helped some. I would not go back, unless they were replaced. It made for sleepless nights and exhaustion.However, the service, cabin, and the cabin location itself were beautiful! Our kids had a blast!
A guest from Saint Louis, MO recommends this property. Stayed for 2 days in March, 2015 We enjoyed the area, the decor, the building, the interior, the accessories we needed for our comfort and dining and of course, the hot tub under the stars! We would have loved excellent sheets to go with all the other beauty.
Betty R. from Winnfield, LA recommends this property. Stayed for 4 days in February, 2015 My husband and I were looking for a place to get away from the usual and relax. We were 100% satisfied with our stay at Fontana! It was a beautiful cabin, location was great, and it had everything we needed. It was such a relaxing and peaceful time. The cabin is more than adequate for two couples to stay, but it was absolutely perfect for my husband and myself. We had zero problems with the property. I would highly recommend it to someone looking for a beautiful place to vacation.
Sandy C. from Bluford, Illinois recommends this property. Stayed for 2 days in February, 2015 We had a great time. The cabin was wonderful. Very comfortable and had everything we needed. We will definitely be back.
Judy F. from Pendergrass, GA recommends this property. Stayed for 2 days in February, 2015 My husband and I had the best vacation getaway at the Fontana. The cabin was even better than we expected. Beautifully decorated, great amenities, private, perfect for a romantic getaway! Wish we could have stayed longer - we hated to leave!
Jennifer W. from Grand Rapids, MI recommends this property. Stayed for 3 days in January, 2015 We loved staying at the Elks Resort cabin. Next time we will cancel all activities and just stay at the cabin and relax
A guest from Raleigh, NC does not recommend this property. Stayed for 3 days in January, 2015 First night the bath tub on the second floor was leaking in our bedroom, so it was hard to sleep that night, we called the maintenance desk in the morning: they said we cannot do anything about if you dont call us at the moment of incident, second night same thing and no hot water, we called them right away they sent somebody that said that the bath tub need to be replaced. The next day we didnt hear from anybody so we called and asked for explanation refund, they said the manager will call us to refund us or change us to a different cabine, he never did call us and they ignored our calls later...we were really disappointed, so i think the next time we will choose another cabins company because for the price that we paid there are better service companies and well located in the mountains
James M. from Chapel Hill, NC recommends this property. Stayed for 3 days in December, 2014 Very nice experience. The cabin is just minutes away from downtown Gatlinburg and Pigeon Forge. And also just minutes away from the great Smoky Mountain national Park. The location was terrific.The cabin was beautiful. Jacuzzi, fireplace, Jacuzzi bathtub upstairs, pool table? Very comfortable and very nice.The entire place was very clean and organized and had all of the kitchen utensils necessary to stay home and cook some great meals.The whole cabin community was very peaceful and quiet.
A guest from Haddon Heights, NJ recommends this property. Stayed for 4 days in December, 2014 First time to Gatlinburg. The house was perfect. Charming, cozy and very comfortable. Nothing missing (except hangers for closets of all things!) Great location with complete privacy on both sides. Would definitely recommend to others.
Travis S. from New Orleans, LA recommends this property. Stayed for 4 days in November, 2014 It was a great vacation rental experience for me and my family. We was inlove with the cabin. We wanted to see snow but we still have a great time. We also had the chance to see a big black bear on the way back to the cabin. We will be back.
Charlotte S. from Germantown, MD recommends this property. Stayed for 2 days in November, 2014 My husband and I decided to take a mini vacation and the Fontana was perfect! The cabin was just as it was described and looked just like the pictures. We had a few questions regarding the hot tub and called property management and they responded quickly and were very courteous. I look forward to coming back and staying again.
Talia C. from Akron, OH recommends this property. Stayed for 5 days in August, 2014 My husband and I stayed in the Fontana cabin for our first visit together to the Smoky Mountains. We loved having all the space and comforts of an entire house. The cabin would have been perfect for two couples, because the upstairs loft bedroom actually was quite private, tucked around the corner from the common area with pool table. The cabins are situated in a development on a wooded hillside, which is very quiet, and only a 5 minute drive to town. We did have a sense of privacy there, even on the deck, because the trees blocked the view from the cabin next door. Our only disappointment was the lack of outdoor furniture. There is no where to sit outside to eat meals. The wooden rockers are very uncomfortable. A picnic table would be sufficient, and there is plenty of room. If you are staying at the Fontana, we recommend bringing some folding lounge chairs for the deck. The cabin is absolutely spotless! We really were able to relax here, and we especially enjoyed sitting in the hot tub at night under the stars. We would definitely rent the Fontana again.
Marvin G. from Springfield, MO recommends this property. Stayed for 1 days in August, 2014 We were very impressed with the cabin. It was our 40 the anniversary get away. Every room was very nice. Thanks for leaving coffee filters. Little things like that salt pepper. Really make a difference when we forget something. I feel it was thoughtful. The bed was very comfortable. We would recommend the FONTANA
Nadia T. from Hamburg, NJ recommends this property. Stayed for 2 days in August, 2014 Wonderful new clean cabin! Booking was easy, great customer care from Marty! We can't wait to return and starting to plan next years return!
Christian B. from Clarksville, TN recommends this property. Stayed for 3 days in August, 2014 Very relaxing, enjoyable and plenty of space. A little too close to other cabins but still a nice place to be.
A guest from Olathe, KS recommends this property. Stayed for 2 days in August, 2014 My husband and I loved the cabin. We had trouble at first getting into the cabin because they gave us the wrong door code. It was frustrating and took about 30min to get a hold of someone to get the correct code. The place was pretty clean but a couple things to note: 1. the upstairs I don't think was cleaned because there was hair EVERYWHERE, which is gross. 2. both mattresses were terrible. They definitely need to be replaced. 3. There is a timer for the wifi (which is weird) but luckily we found it and were able to override it to use the wifi in the morning. Other than those minor details, we enjoyed our stay immensely and plan on returning.
Abby C. from Saranac, MI recommends this property. Stayed for 5 days in August, 2014 The cabin was very beautiful and clean. The only thing we were disappointed with was there was no view of the mountains. But then we drove up through all the cabins and none of them have a view because all the images were taken when they were first built. But other than that we had a wonderful stay. The cabin had everything we needed except for the few things we had to bring ourselves.
A guest from Bryan, OH recommends this property. Stayed for 6 days in July, 2014 Fontana, is the very first cabin in the resort, surprisingly the traffic was not too bad, not really much of a view. For us it was far from places where we went. It was pretty small for our family of 5 with teens 17, 15, 13. It did not have a master bath (not a big deal, just not what I had expected). Thankfully we brought 2 air mattresses due to our experiences elsewhere; the sofa beds were not too good as we expected. The kitchen was well equipped, the hot tub was nice. Kinda strange there was no DVD player in the main room. It was a nice cabin, but I would recommend it more for a couple or family with small children.
A guest from Jacksonville, FL recommends this property. Stayed for 3 days in June, 2014 The pictures on the website is great but seeing this property in person is breathtaking. Every accommodation was available and some...I am looking forward to visiting again with some more family and friends. Love it!!!
A guest from Dublin, OH does not recommend this property. Stayed for 6 days in June, 2014 The Fontana is in a good location, the cabin is clean, & the service is great, but a few correctable things are about due. The sleeper sofas need new mattresses. They are pretty uncomfortable, even for kids. Also, the master bed mattress was pretty worn-it had "dips" in it. The family room tv is an old CRT with a poor picture. There are no blinds on the rear window or doors to the deck or upstairs by the pool table. Thus, sunlight will probably awaken anyone sleeping on the sleeper sofa. We (6 of us) stayed in the resort last year at a different cabin; it was much nicer (but more expensive). So we probably got what we paid for. Without new mattresses, the Fontana is really only fit for 2, not 6. Maybe pack an air mattress or 2. Also, the deck has access from the cabin & an outside set of steps. Thus, it felt less secure than a cabin that has access to the deck only thru the cabin.
Rebecca H. from Columbus, OH recommends this property. Stayed for 5 days in May, 2014 My husband and I really enjoyed our stay at the Fontana cabin with Elk Springs. The cabin was absolutely beautiful and in great condition. The staff was very kind and reachable by phone. The cabins were appropriately far enough apart that we felt we could have a private honeymoon. The cabins were close enough to the national park and downtown Gatblinburg to still feel close to the action. We had an incredibly relaxing and fun time, and can't wait to come back and try one of the other cabins!
Erica B. from Brandon, MS recommends this property. Stayed for 3 days in May, 2014 We've rented thru Elk Springs in the past and we've never been disappointed. Our recent visit was in Fontana and it was simply breathtaking. The cabin was well laid out and we had plenty of room for the 2 of us. We definitely enjoyed our stay and will always use Elk Springs Resort!! The staff were very helpful in scheduling and gave us a discount for being a repeat customer. Hands down this is the best place to stay if you need a secret get-a-way.
Scot M. from Laotta, IN recommends this property. Stayed for 5 days in April, 2014 This was our first experience with cabin rental and vacation in Gatlinburg. Cabin was cozy and well maintained. We will definitely stay at Elk Springs Resort in the future.
Joseph H. from Fort Mill, SC recommends this property. Stayed for 4 days in March, 2014 Tlhe directions to the house are misleading. Nowhere in the handout did it say go to 3A. The directions were from 3 and if you come into town from the East, you pass the road to turn. My wife had to look up the neighborhood on a Gatlinburg handout.
James W. from Roanoke, VA recommends this property. Stayed for 1 days in January, 2014 First time to Elk Springs Resort after hearing about it from a co-worker. The cabin was fantastic. Well appointed and very comfortable. The location outside of the main flow was perfect. we will definitely be back.
Stephen M. from Johnson City, TN recommends this property. Stayed for 2 days in January, 2014 We had a wonderful time at Fontana cabin! The cabin was very cozy with nice amenities and a great location. The staff was wonderful and we look forward to our next stay at elk springs resort!
Nice cabins but poor customer service if you have an issue
A guest from Athens, TN does not recommend this property. Stayed for 2 days in December, 2013 We rented 2 cabins for our office staff to attend meetings in Gatlinburg. The large cabin we rented was great for them which is why I didn't give this review 1 star. The second cabin was definitely not what I requested. I spoke on the phone with them to make the reservation and specifically requested a cabin that was private and secluded. I was told "Fontana " would be great for us. Fontana was a beautiful cabin but unfortunately it was located as the first cabin at the entrance of the resort so every car entering or exiting the resort drove by our bedroom window and they could see our back porch which prevented privacy. We had a late arrival that night and an early meeting the next morning that left little time to call and complain. Although I did call them I did not make personal contact with the person I was told to speak with until the morning we checked out. When I explained our issues I was told they were sorry we were unhappy. Poor, poor, poor, customer service. Marty is the lady I spoke with. It's possible she is just a weak link in the company. But her attitude towards our complaint ( she told us some people actually like the things we complained about!) was poor enough that we will use another company on our next trip.
Glenn B. from Hattisburg, MS recommends this property. Stayed for 6 days in November, 2013 Great experience overall . We had a great time and loved the cabin. Only negative thing I can say is the bed sofas were painful and the living room tv was outdated. But no biggy!
Rick J. from Middleburg, FL recommends this property. Stayed for 4 days in November, 2013 We enjoyed our stay in the Fontana very much, the home was beautiful. I just wish the cabin was located further up the mountain with a better view.
Marla M. from Chicago, IL recommends this property. Stayed for 4 days in October, 2013 Besides giving us the wrong code, and the dining room chairs being worn out the Fontana was a great escape. Nothing not even salt & pepper was left in the cabin as far as condiments so we had to buy everything but no big deal. We would stay there again.
Taylor F. from Rossendale, Lancashire recommends this property. Stayed for 4 days in October, 2013 Fontana cabin was perfect and everything was set up well and working as required.Sitting out on the decking in the evening was beautiful and peaceful.
A guest from Slidell, LA recommends this property. Stayed for 3 days in August, 2013 Very enjoyable cabin. You may consider putting blinds on the back window of the family room, too much glare on the tv. An upgrade to the tv in the family room would be nice. Also the hot-tub could be an option in the pricing. We didn't use it, didn't plan on using it but it would save the hassle of set up and clean up thus could reduce those fees, (just an idea). We really enjoyed out time there.Regards,Tom Stein
A guest from Birmingham, AL does not recommend this property. Stayed for 3 days in August, 2013 While the property was well maintained and in good condition, the pictures are misleading. This cabin is not nearly as secluded as the pictures would have you believe. It is at the very entrance to all other properties and there's a good deal of traffic there with both guests and construction. If I decide to go back to Elk Springs, I will be getting a more secluded cabin. Still, the cabin itself was wonderful and I would recommend it to anyone wanting to be in the mountains but still close to the local shopping and attractions.
A guest from Somerville, OH recommends this property. Stayed for 2 days in August, 2013 Our first vacation without the kids! Had a wonderful stay in your cabin. It looked exactly like the pictures on your website without any unpleasant surprises! Everything was beautiful and we hope to stay there again.
A guest from Lexington, KY recommends this property. Stayed for 4 days in August, 2013 The cabin was wonderful! We enjoyed the pool table and hot tub! It was very relaxing and peaceful. Would recommend it to others
Rishabh J. from Camp Hill, Pennsylvania recommends this property. Stayed for 3 days in July, 2013 This is a really great place to stay. Enjoyed the hot tub, pool table and the grill. Everything was clean and tidy. The pool table could use a little more space but was quite amazing and had a some real fun time.
A guest from East Bend, NC recommends this property. Stayed for 6 days in June, 2013 We had a wonderful time at Fontana cabin! The place was beautiful, clean, and overall relaxing! We can't wait to come back.
A guest from Gross Pointe Farms, MI recommends this property. Stayed for 3 days in June, 2013 We had a family reunion and rented 3 different cottages for the event. There were activities available in the area for our family's varied interests and age levels. We hiked, white water rafted and enjoyed the Dolly Parton park.
Daniel L. from Jackson, KY recommends this property. Stayed for 13 days in June, 2013 We loved staying at Elk Springs Resort and the Fontana cabin for our honeymoon. The cabin was very nice and very clean. The towels and wash cloths were folded in creative designs (elephants, swans, etc.) and we felt very welcome and wanted. The kitchen had everything we needed to bake and make our own meals, which we did a lot of. We had a few issues at the cabin (lights and the air conditioner quit one day) but the service personnel responded very quickly (within minutes of when I called) and were very professional and friendly. They also got the issues corrected quickly. We were very happy with our stay and very impressed overall. The cabin is close to other cabins but it feels very secluded (trees, etc. block the view). The resort is in the perfect location - it's easy to get to where we wanted to go but it was in a secluded area with not many people. Only minutes away from the Arts and Crafts Community, too. We loved our stay, the cabin, and the service we received while there!
Jerry B. from Shelbyville, IN recommends this property. Stayed for 4 days in May, 2013 We had a great time. We will be back. We loved the cabin. We hope to book it again this year. We got married while we were there. The cabin was very clean.
David H. from Springfield, OH recommends this property. Stayed for 2 days in April, 2013 We stayed initially at Bear Den, another wonderful cabin, and then decided to stay a few days longer at Fontana. The facilities were slightly better at Bear Den and we had a bee problem outside (hardly Elk Springs' fault though). Other than that Fontana was gorgeous and well worth the money. Indoor Jacuzzi was bigger than previous cabin.
A guest from Largo, FL recommends this property. Stayed for 4 days in March, 2013 Everything was just as it was shown online . Trying to get time off to book another trip back great location tons of things to do. Cabin was great place to relax at the end of the day
Reviewed by: Kevin H. recommends this property. Stayed for 3 days in March, 2013 This was our first time staying at Elk Springs, but it will not be our last. The cabin was absolutely amazing. Everything we needed was there to make us feel at home, and relaxed. I highly recommend vacationing here. Thank you Elk Springs for a wonderful stay.
Holly B. from Foxworth, MS recommends this property. Stayed for 6 days in January, 2013 My husband and I took a vacation after a very stressful holiday season. We had an amazing time. The management helped my husband plan a romantic get away for us that will never be forgotten.
Annette V. from Roanoke, VA recommends this property. Stayed for 3 days in January, 2013 The Fontana was an adorable cabin. Highly recommend for a relaxing getaway. The location was ideal. We didn't get to enjoy the great outdoors due to the relentless rain. However, all the amenities of the cabin made our stay picture perfect. We will diffently stay again.
Mary H. from Orange Park, Florida recommends this property. Stayed for 9 days in November, 2012 My husband and I both had issues with the furniture, neither one of us could sit on the sofa in the living room or the dining room chairs as they had NO support. The outside lights didn't work and we were in the dark when we came in at night. We had to change out light bulbs and the plumbing upstairs was UNSAT, we bought liquid plumber so the sink would drain and the toilet never flushed correctly. We loved the overall property but the issues prevented us from having a truly 100% enjoyable stay.
Emily C. from Rienzi, MS recommends this property. Stayed for 3 days in October, 2012 My husband and I rented the cabin in order to have a very small wedding ceremony on the balcony of The Fontana, followed by our honeymoon. The property was beautiful and clean. Due to weather we actually said our vows at the bottom of the staircase. The staff of Elk Springs were fantastic, our ordained minister was late and unsure if he was going to make it. One phone call to the staff and a replavement, in epeak season I might add, was on his/her way. Luckily, ours decided to join us but it meant so much there willingness to help out in such short notice. We did leave early due to my getting sick but I would recommend this location for many, many reasons
A guest from Pine Knot, KY recommends this property. Stayed for 6 days in October, 2012 My husband and I stayed here for our honeymoon. We were genuinely upset when we had to leave Friday morning. Our time spent at Fontana was incredible. Our only complaints were a ladybug problem (but nothing we couldn't handle), the air conditioner is limited in temperatures (would've brought our fan had we known), and the directions from exit 435 had us thinking our turn onto Glades Rd would be soon- not several turns to keep on 321 later. That might need to be made more clear. But, none of these things were issue enough to ruin, or even put a damper on, our stay. We plan on returning as often as we can for anniversaries!!
Rip off totally, Do NOT Old stay at Elk Springs Resort
A guest from Golden Beach, Qld. does not recommend this property. Stayed for 2 days in August, 2012 Misrepresented property in their ads & pictures, NOT a luxury cabin or resort, It was disgusting, sheets on bed were used, rusted out filthy barbecue, old junky furniture, poorly equipped, no hair dryer.Management co. don't care once they get your money, full of excuses, " we just manage it " it the owners responsibility " ruined our holiday.
A guest from Seattle, WA recommends this property. Stayed for 4 days in August, 2012 Delighted w everything. Kitchen sparsely equipped but we think some of the dishes, bowls, etc, had migrated to the next cabin, which our son used. No bowls, jugs, potato peeler etc. Suggest 2 coffee filters be included in the starter kit. We will come back and prefer Fontana for light and cleanliness to the other 2 cabins we rented
Jim T. from Washington Court House, OH recommends this property. Stayed for 5 days in July, 2012 Couldn't have asked for a better honeymoon location. Quiet setting, an close to Gatlinburg and Pigeon Forge. Hated to leave, can't wait to come back!!
Rodney M. from Pascagoula, MS recommends this property. Stayed for 4 days in July, 2012 overall a nice cabin, the air conditioning does not cool the upstairs even when the thermostat is set to lowest setting.
Jerry W. from Prairieville, Louisiana recommends this property. Stayed for 3 days in June, 2012 Go relax in the hot tub at night. Cut off all the lights off in the cabin, sit back and gaze at the fireflies and stars while the crickets and frogs lull you with their song.
Matt F. from Nashville, TN recommends this property. Stayed for 3 days in June, 2012 We were so pleased with our trip! The check-in process was smooth, the facilities were comfortable and luxurious, and the overall experience was lovely. The only thing that would take this cabin to the next level is recycling!! Otherwise, great experience, would recommend to anyone.
A guest from Shepherdsville, KY recommends this property. Stayed for 5 days in May, 2012 My boyfriend and I stayed here for 5 days and really liked it. The down side is that the cabin is not as secluded as we thought it would be. There are neighbors on one side and the road is on the other side. The neighbors have a view of the hot tub, so that was a letdown. Although, the cabin was very nice, clean, cozy, and tastefully decorated. The kitchen was nice with new appliances but only had the bare essentials for cooking, (I brought quite a bit to cook with just in case and glad I did!) The jacuzzi was wonderful, it had plenty of room for us both to get in and snuggle! And the hot water was plenty hot and filled to tub up just fine! The cabin was tucked back in the Arts & Crafts District, and was a welcome reprieve from the hussle and bussle of downtown. There are some really nice shops down the hill and we enjoyed visiting them. Over all, we really enjoyed our stay at Fontana and would like to say at another of Elk Spring?s cabins; hopefully one more secluded!
Kaity B. from Charleston, SC recommends this property. Stayed for 6 days in May, 2012 My new husband and I stayed here for our honeymoon and it was perfect! I was worried that it wouldn't be as nice as the pictures online, but to our surprise it was even better in person. Everything was so beautiful and very clean! The hot tub was so well kept (looked brand new) and all the appliances in the kitchen were very modern and nice! It is the perfect romantic bungalow and my husband and I plan on going back for our 1 year anniversary. We could NOT have been any happier. It is was so cozy when we were rained in one afternoon and it's a very close drive to downtown Gatlinburg and Pigeon Forge! We even had a picnic out on the gazebo on the back porch! Stay here and you won't regret it!
Jonathan L. from Muncie, IN recommends this property. Stayed for 4 days in April, 2012 My wife and I stayed at the Fontana for a week for our first anniv. We had a blast and our cabin was nice and clean. We had no problems during our stay and plan on coming back.
James B. from Naylor, GA recommends this property. Stayed for 6 days in April, 2012 The cabin was very nice and clean. The location was perfect. Grounds personnel were very professional and speedy. Definitely gong to come back and spend another week with y'all.
Frescia P. from Mansfield, OH recommends this property. Stayed for 2 days in April, 2012 We were all very excited from the moment we pulled up to the beautiful cabin. It was very clean, surrounded by nature, close to pigeon forge and Gatlinburg. Romantic for my husband and I and fun for the kids
A guest from Chattanooga, TN recommends this property. Stayed for 5 days in March, 2012 Everything was great except the pull out beds were not very comfortable. Maybe some thicker mattresses would help.
A guest from Vinton, Virginia recommends this property. Stayed for 2 days in March, 2012 We stayed in the Fontana for our 21st Anniversary and had a wonderful time. Everything was just as we expected. Will come back to stay again.
A guest from Frankfort, OH recommends this property. Stayed for 4 days in January, 2012 Smaller than the photos lead you to believe;We are not used to such close quarters. Extremely well kept!Staff was great.Love the text check-in. Fantastic assortment of kitchen details-didn't have to bring anything and the space was well put together. Bedroom quite small w/ an intimidatingly low ceiling fan. Livingroom sofa too soft to be comfortable. Upstairs very nice, jacuzzi was uncomfortably small and the water got cold before the tub was half-full. Nice decor throughout-not Hokey. Neighbors have a great view of the hot tub and it needed a table for our beverages and robes. Would have liked dining on the balcony. Great view of the pool table area from the road-needs a cafe curtain. Overall we had a wonderful vacation in the quaint cozy cabin.Would recommend this resort- Fontana and the other cabins are beautiful.
A guest from Telford, Tennessee recommends this property. Stayed for 3 days in January, 2012 My wife and I rented this cabin for a few days just to get away for a little alone time. We loved it. The cabin is situated in such a way that anyone staying at the cabin next to you would have to go out of their way to disturb you while on the deck. The over all decor was very tasteful to the point that my wife ( who has a strong dislike for an all wood decor) was very pleased and even said she would not mind living there. Thanks for a wonderful get away!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thanks again for the review. Our return customers receive a 10% discount. Come back soon.
Heather L. from Risco, MO recommends this property. Stayed for 2 days in January, 2012 The cabin was very nice and with great amenities; including a pooltable, hot tub,5 televisions, and jacuzzi. My husband and I enjoyed a two night getaway for our anniversary. The cabin was extremely clean, the bed was big and comfortable, and decor was very tasteful. The only recommendation that I would make for improvement would be that the cabin needs a larger hot water heater. The hot water ran out before the jacuzzi could be filled above the jets; which was a real disappointment. Other than that, we had a fantastic time and we would go back.
A guest from Cumming, GA recommends this property. Stayed for 2 days in January, 2012 Had a great time relaxing. Excellent cabin, clean, exquisitely furnished with full size pool table. Up to date with flat screen tv's, digital cable, high speed wireless internet. Couldn't have been much better.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thanks again for the review. Our return customers receive a 10% discount. Come back soon.
Jeff G. from Miami, FL recommends this property. Stayed for 3 days in January, 2012 We loved the cabin. Very clean and quaint. My only complaint is that the jacuzzi ran out of hot water before we could fill it up and at night we heard mice in the ceilings which was a little annoying.
A guest from Vero Beach, Florida recommends this property. Stayed for 5 days in January, 2012 We had an amazing time and would go back in a heart beat. We were in the middle of everything and really enjoyed walking outside and feeling like we were away from everything.We will make sure to tell ALL of our friends and family. We hope to make another trip up there soon.
A guest from Loganville, GA recommends this property. Stayed for 7 days in October, 2011 We were very satisfied with our stay.Cabin was very clean,and close to places we like to go. Reservation process and check in/out was very professional. Had a great week, and would recommend this cabin to anyone.
A guest from Talbott, TN recommends this property. Stayed for 4 days in August, 2011 Have stayed at a number of cabins in the Gatlinburg area and Elk Springs is the best. Professional services and the cleanest, best kept cabins around. Never have been disappointed.
Laura R. from Cookeville, TN recommends this property. Stayed for 3 days in July, 2011 Had a very pleasant stay. Very quiet and peaceful. We were truly able to relax and enjoy some vacation time. The rental cabin was VERY clean, so appreciated. We would definitely recommend the resort and will return when we can.
A guest from The Colony, TX recommends this property. Stayed for 6 days in July, 2011 This cabin was everything that it promised and more than I ever expected. The location is perfect, the area is quiet and beautiful, and the cabin is clean and comfortable. The Fontana cabin, with one bedroom and a loft, was perfect for my husband, two young kids, and me. Everything was in perfect working condition and beautifully decorated.
David M. from Archbold, OH recommends this property. Stayed for 7 days in July, 2011 Very nice time. Cabin was very well kept and clean. Only minor problem was that the check in door code was left on our home phone and not our cell phone. Took an hour to get a hold of someone at the management office. Once we were able to speak the issue was quickly resolved. Thank you for the great stay.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi David, sorry for the mix up and glad you were able to get in the cabin and enjoy your stay.
A guest from Ralph, AL recommends this property. Stayed for 3 days in June, 2011 Tastefully decorated, not hokey like most cabins. Attention to detail, nicely done. We would recommend this cabin. Express check-in was very easy.
Jerry W. from Marshall, MI recommends this property. Stayed for 2 days in June, 2011 This was the most beautiful cabin I have ever seen. The location was very easy to find and to navigate (no narrow mountain roads) We could not have asked for a more beautiful vacation. Thank you very much Elk Springs!
Matthew P. from Athens, Alabama recommends this property. Stayed for 6 days in May, 2011 This past May my wife and I stayed in Fontana for six nights for our honeymoon. The cabin was by far better than any other cabin I've stayed in before. I've been to Gatlinburg numerous times and can say that Elk Spring Resort is the best place to stay. It was very clean, very private, and a great place for a Honeymoon. My wife and I didn't have to worry about our privacy a bit. It's a great place for a family vacation or couples? get away. Fontana is the perfect cabin for two. The cabin was clean and in great condition. I recommend Elk Springs Resort and will be coming back again in May next year. Thank you Elk Springs Resort!!!
A guest from Clanton, AL recommends this property. Stayed for 3 days in April, 2011 The cabin had a spider problem. We killed several little black spiders inside the cabin.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Please absolutely call us if you ever have an issue. We have housekeeping and maintenance and can address these issues within minutes! Sometimes the unexpected happens and our service rankings are very high due to our ability to respond. thanks for the feedback and we look forward to a future stay with us!
Justin K. from Frankton, IN recommends this property. Stayed for 2 days in February, 2011 Fire place never worked. Maintenance came, left note it was fixed. We followed directons listed in manual, and it still never worked. Also, we had a ant problem in master bathroom. I called and asked management to call us so we could discuss issue. Management never called.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi Justin, thank you for the review. We do apologize for the inconvenience. While rare, we do sometimes have an issue with ants and lady bugs. We do have monthly pest control but sometimes due to weather changes we have had some ants and ladybugs appear in cabins. The good thing is that we can address them very quickly since we have maintenance on site and I'm happy we were able to resolve the ant problem very quickly for you. After we got the fireplace working it appears that the safety mechanism did fail and shut off the fireplace. We prefer that the system errs on the side of safety. We did order the replacement parts for the fireplace but unfortunately we were unable to get them and fix the fireplace during your stay. We do apologize!
Joey D. from Easley, SC recommends this property. Stayed for 2 days in November, 2010 i would like to say that the cabin was very nice and the gas grill is a great bonus over the charcoal grill that most others offer. i ill stay with Elk Lodge again..and soon.
Naomi H. from Portsmouth, VA recommends this property. Stayed for 3 days in August, 2010 We LOVE Gatlinburg and Fontana. The only way it could have been any better is if we were unable to see our neighbors. We didn't realize it was right next door to another cabin. Otherwise, we absolutely LOVED it and look forward to staying with Elk Springs again.
George C. from Marietta, GA recommends this property. Stayed for 3 days in July, 2010 didn't have any furniture on the deck and no mountain view at the Fontina cabin that showed on internet pictures I felt miss led about that on the Manger never called back about request for deck chairs out side
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi George, thanks for your comments. We have rockers and tables on the fontana deck. Pictures are important for us. All the pictures on our website are accurate and to confirm it is a wooded view, not a mountain view out the back of fontana. Fontana is one of our most popular cabins due to it's cozy feeling, being a true log cabin and unique architectual features.
A guest from Gainsville, VA. recommends this property. Stayed for 5 days in July, 2010 The cabin was very clean, conveniently located just north of Gatlinburg and an easy drive to Pigeon Forge. The entire area is beautiful and Elk Springs sits right in the middle. Only dissatisfaction the wife and I had was the lack of a table and chairs on the deck and the DVD players didn't work very well.I would recommend this cabin again and again and again.
Saleena C. from Springfield, TN recommends this property. Stayed for 3 days in June, 2010 We would definately come back! We had our 4 kids and it was great but when we come back we plan on it just being the two of us for a romantic get away.
A guest from Cornell, WI recommends this property. Stayed for 3 days in May, 2010 My husband and I had a wonderful time. The cabin was clean and all the nessesities were there for a relaxing and enjoyable vacation. Both our visits to the resort were very refreshing.
A guest from Gainesville, TX recommends this property. Stayed for 4 days in April, 2010 My wife and I spent our honeymoon in Gatlinburg in the Elks Springs Resort. We were in Fontana. This cabin was beautiful and very clean. The area was very quiet and made for a great honeymoon getaway location. Many other cabins in the resort were also occupied. The larger cabins in this resort would be great for family vacations also. I'd definitely recommend this facility to others and would stay here again.
A guest from Greenwood, IN recommends this property. Stayed for 7 days in May, 2009 We enjoyed the cabin (great hot tub, gas grill), with a few exceptions -- ants EVERYWHERE!!! -- lots of dead bugs in light fixtures, lots of dust -- did not look like the cabin had been cleaned in a while -- very wobbly dining table.Lots of bees outside (no one's fault, obviously -- just an FYI for May visitors)
A guest from Lexington, KY recommends this property. Stayed for 2 days in March, 2009 It was harder to find the property office than the cabins... Would have been nice to have some shampoo in the cabins along with the soap, but not a deal breaker. Also, we had a couple of lightbulbs that were out and there was a problem with the toilet paper holder in the upstairs bath. Nice jacuzzi and hot tub. Very relaxing porch and rocking chairs. Overall, we were very pleased and would stay there again.
Tammy C. from Norton, Ohio recommends this property. Stayed for 2 days in March, 2009 everything was great and we enjoyed the cabin. There were, however, a TON of ladybugs inside the cabin that we were trying to get rid of all weekend.
A guest from Farmville, NC does not recommend this property. Stayed for 6 days in March, 2009 The Fontana Cabin at Elk Springs Resort was a very nice cabin with lots of amenities. However, we were disappointed in the lack of privacy with the cabins being situated so closely together. We also expected a "mountain" view but found that the cabin offered more of a "woodsy" view instead. Our stay was very nice overall but that was mainly due to the fact that the cabin next door was vacant during our entire stay. Otherwise, we would have been very disappointed with the spacing of the cabins since we were on our honeymoon and the Fontana cabin was listed as a "Romantic and Secluded" honeymoon cabin.
Jerry F. from Mt Juliet, TN does not recommend this property. Stayed for 7 days in January, 2009 no sauna as advertised,no privacy,mt view,broom,coathangers curtain on frontdoor,cd/radio,noisy kit lite,very dusty,dirty floor,full of ladybugs everywhere,broken pool cues,fire place had to be relite every 15 mins,broken tp holder,door frame,rocker,knives,no spatula. Secluded? private? very misleading advertisement
Lights out, hot water out, so rough it out. Jacuzzi dirty and cold. Too many things were broken,rusted, or dirty.
Durant B. from Nashville, TN does not recommend this property. Stayed for 3 days in January, 2009 My boyfriend and I stayed here for three days. At 4:15 p.m., 45 minutes before we arrived, we received a voice mail stating, currently, the lights in the 1st floor bathroom are not working, but the electrician is on the way to fix it. When we arrived at the cabin, it looked fantastic on the inside. But, only one light on the 1st floor worked, and it was in the kitchen. Also, the fire place would stay lit. So, we called the toll free number, and the people on the property was gone for the day. I unpacked our groceries to prepare dinner. ALL the dishes in cabinet and drawers were either dirty, broken, or rusted. I had to wash ALL, I mean ALL the dishes in the house upon arrival. Trying not to ruin our romantic weekend, I suggested we get in the hot tub until the electrician arrived. We got in the hot tub, and the water was COLD and DIRTY. This was extremely disturbing because you have to pay a $35.00 fee at the time of booking to have the tub drained and cleaned. Then, we went upstairs to get in the Jacuzzi and there was no hot water!!! Pist, I called the toll free number again. I requested to speak to someone on the property. I was given a FL #. I called and the guy was in Vegas. I told him about the lights on the 1st floor, fire place, hot tub, and Jacuzzi bath on 2nd floor. He said he call me back in 10 minutes. So, 15 minutes passed and I called him back. He had the audacity to suggest that we go outside, in the dark, use our cell phone as light, find the fuse box, and try to reset it. At this point I was , eventually someone came out and reset the fuse. It restored the lights on the first floor, but the lights in the bathroom was out the whole trip. We went to the office Saturday afternoon, and was told the manager our concerns. She stated everything would be fixed when we got back from town. Needless to say, it wasn't. Someone added more water to the hot tub and that's it.
Brent B. from Fishers, IN recommends this property. Stayed for 3 days in December, 2008 We stayed in Fontana. It was great. Very pretty. Easy access to Gatlinburg. Will definintely stay their next time we visit. Easily worth the cost for such a great place.
Mark d. from Nashville, TN recommends this property. Stayed for 2 days in October, 2008 The only problem was an infestation of ants in the bathroom. Reading the visitors book it looks like this is a recurring problem. I am not sure how you deal with this, but perhaps you should.
Jayne R. from Brazil, IN does not recommend this property. Stayed for 4 days in October, 2008 Their site says property is secluded. It is the first place in a row of homes..neighbors see all of your porch and yard. Drive by to get to their cabins. You are ON the main drive. Entries in guest book show since March show upstairs whirlpool leaks into downstairs bedroom- still does-no warning-glad we read book and were watching to move our things in case. Ants are all over the bathroom. Even with using the "raid" they provide. No millipedes in Oct. Phoone does not work. Hot tub was overflowing with bubbles on arrival-smelled like spa tx./couldn't have been cleaned. They cleaned partly- still oily after they serviced it. We have one at home- it shouldn't have been. Freezer had strong chemical odor- threw ice away and bought some, then open ice bag had odor too- needed a cooler. Tried 6 times to call and report check out-no return call and never did reach anyone. We will use another agency. This was our seventh year coming to G Burg and worst stay.
Property Manager Response:
We apologize for the bad experience. We have recently taken over the management of this cabin due to quality issues as these are unacceptable. We have remedied the problems you reported and have proactively put procedures in place to avoid these in the future.