Luxury 2 BR cabin in beautiful resort setting with 2 master suites
Beautiful 2 bedroom cabin featuring 2 master suites, hot tub, gas grill, pool table, 3 TV's & 3 DVD players. Enjoy the private hot tub on the upper deck or relax in front of the gas fireplace in the great room with 25 foot vaulted ceilings. Located in Elk Springs Resort, this quiet location is 10 minutes to major attractions and downtown Gatlinburg.
Fully equipped kitchen and adjoining dining area to enjoy in cabin meals. A true cabin experience you will enjoy the high ceilings, wood beams wall of glass to enjoy views of the outdoors. 2 covered decks and plenty of outdoor seating.
Washer / Dryer, iron and ironing board, fully equipped kitchen, Free wireless internet!
Bedding Configuration: 2 King, 1 Sleeper Sofa
Additional Features: * AMENITY: jetted tub, king, sleep sofa /futon, toilet, tub * ATTRACTIONS: autumn foliage, caves, churches, cinemas, festivals, forests, live theater, museums, recreation center, restaurants, theme parks, water parks, waterfalls, winery tours * Business: Nearby ATM, Nearby Bank, Nearby FedEx, Nearby Internet Cafe, Nearby Post Office * Convenience: Area FitnessCenter, Nearby Bowling Alley, Nearby Golf Course, Nearby Grocery, Nearby Medical Services, Outlet Shopping, 20 Minutes to Dollywood, 8 Minutes to Downtown, 20 Minutes to National Park, 25 Minutes To Outlet Malls, 20 Minutes to Pigeon Forge, 20 Minutes to Pigeon Forge, 25 Minutes to Ober Gatlinburg * ENTERTAINMENT: DVD Player, Pool Table, Television, Cable TV, DVD Player, ESPN & ESPN2, Free Wireless Internet, 2 DVD Players, 4 Flat Screen TV's * GENERAL: Air Conditioning, Clothes Dryer, Fireplace, Heating, Internet, Iron & Board, Linens Provided, Living Room, Parking, Telephone, Towels Provided, Washing Machine * Geographic: Close to Town * KITCHEN: Coffee Maker, Dishes & Utensils, Dishwasher, Kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, Blender, Coffee Maker, Cookware, Full Kitchen, Ice Maker, Microwave, Mixer, Refrigerator, Toaster, Dishwasher * LEISURE_ACTIVITIES: antiquing, bird watching, eco tourism, gambling casinos, horseback riding, outlet shopping, photography, scenic drives, sight seeing, walking * Living: Air Conditioning, Ceiling Fans, Central Air, Fireplace, High Speed Internet, Ironing Board, Jacuzzi Tub, Linens, Washer & Dryer, 1 Queen Sleeper Sofa, 2 King Sized Beds, 1 Queen Sleeper Sofa, Gas Fireplace, 6 Dining Chairs, 2 Bar Stools * Outdoor: 2 Rocking Chairs, 4 Rocking Chairs, Balcony, Deck, Gas Grill, Hot Tub, 2 Rockers, Covered Deck, Covered Deck, Outdoor Sofa & 2 Chairs * SPORTS_AND_ADVENTURE_ACTIVITIES: fishing, fly fishing, golf, hiking, ice skating, mountain biking, rafting, skiing, spelunking, whitewater rafting
This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
needs a couch
A guest from London, KY recommends this property. Stayed for 3 days in December, 2016 good -
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your feedback, Carla. We appreciate your feedback as it helps us to ensure that each stay is exceptional. We have forwarded your suggestion to our maintenance department. One of our technicians will go out to assess the condition of the sofa. Please do not hesitate to contact us during your stay should you find an item in the cabin that needs our attention. We provide 24/7 guest assistance as well as on-site maintenance to ensure that any need that arises can be handled quickly. We care about the quality of your stay and appreciate the opportunity to correct any issues. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
A guest from Jonesboro, GA recommends this property. Stayed for 2 days in November, 2016 The cabin was clean and as described online. Loved the hot tub outdoor grill and fire place. The tv was a little confusing to operate and Roku kept freezing. Overall great stay. Check in and out was convenient and easy.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind review, Nataki! We are pleased you enjoyed your stay. We are sorry to hear about the confusion with operating the television. Please do not hesitate to contact us should you find that you need our assistance. We are always happy to send out one of our skilled technicians to assist you. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will make plans to come back and stay often.
Mike P. from Hubbard, OH recommends this property. Stayed for 6 days in August, 2016 our stay at the cabin was awesome. it was very clean and had the comforts of home. it had everything u needed . it was so peaceful and beautiful. we totally enjoyed our stay there and will definitely go back. very romantic
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind words, Mike! We loved having you as our guest. We would consider it an honor for you to come back and stay with us again during your next visit to Gatlinburg. Hurry back, new memories are waiting to be made!
A guest from Apex, NC does not recommend this property. Stayed for 2 days in August, 2016 For a "luxury cabin resort" we were just too disappointed with too many things. The cheap quality sheets and thin towels, a broken ice maker, 4 burnt out bulbs, and a less than sparkling clean bathroom upon arrival, to name a few. The views are beautiful. The cabin was nice, the amenities were just sub par. With so many options available in the area, we won't be returning. When I wrote the management (after our stay to let them know the list of problems) they replied "after going back and looking for a maintenance report, we found no report on file". Right, because I don't go on a weekend getaway and want to do work- like calling in for all the things that needed repair. I wanted to get away! *sigh*
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for sharing your experience with us, Kimberly. We appreciate your feedback as it helps us to ensure each stay with us is exceptional. We are sorry to hear you experienced these issues. We can certainly understand your disappointment and sincerely apologize for any inconvenience experienced. We provide 24/7 guest assistance to ensure that you are taken care of during your stay. Please be assured, our team of specialized maintenance technicians are routinely scheduled to perform a preventative maintenance walk-through in each of our cabins. We try to make sure that every amenity is fully functional throughout the cabin. Even with our extensive, thorough process we can miss an item here or there. Please contact us during your stay should you find that any item has been overlooked and we will be happy to schedule a time for our maintenance technician to come out that is convenient for you to correct the issue. Please don't suffer, call us. We love assisting our guests, as you are truly the reason we are here. We appreciated having you as our guest and hope you enjoyed your time spent in Gatlinburg.
Gwendolyn W. from Beach Park, IL recommends this property. Stayed for 4 days in August, 2016 The cabin we rented was wonderful. It was like a home away from home. It had everything we needed for our stay and was a peaceful oasis in the mountains.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We are thrilled to hear your stay was exceptional, Gwendolyn! This cabin certainly has everything you need to relax and enjoy all that our area has to offer. We hope you will make plans to come back and stay with us again during your next visit to Gatlinburg. We hope to see you again soon!
A guest from Whippany, NJ recommends this property. Stayed for 4 days in August, 2016 Very nice cabin. Interior was really nice and in very good condition. Very clean kitchen and bathrooms. Kitchen fully equipped for meal prep. Gas grill on deck was in disrepair (broken grates, burners 75% clogged) and not very usable when we arrived on saturday. They setup a brand new grill on Monday which was nice. Not sure why the first grill was allowed to get so bad. Maybe no one complained before us. Inside 100% bug free. Outside pics on website don't reflect what it actually looks like. These pics should be updated. There really is not a mountain view. Just a few min drive to Gatlinburg and Smokies. Would be happy to come again.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for sharing your feedback with us, Richard! We are thrilled to hear you enjoyed your stay. Thank you for bringing the condition of the grill to our attention during your stay. It certainly was an oversight on our part and for that we sincerely apologize. We hope you will make plans to come back and visit with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back!
Chris B. from Powell, OH recommends this property. Stayed for 4 days in August, 2016 My children and I spent 4 nights in the Diamond Mine cabin. Overall it was a very nice cabin. Very clean and perfect for what we were looking for. There are 2 things that I think could be done to make the overall stay a 5 star rating as opposed to my 4 star rating. First, it is time for the sleeper sofa to be replaced. The cushions on the sofa are nearly flat from years of use. They do not offer good support at all. Also, it is time for the grill to be replaced. The grates were very worn and several had actually broken from heavy use.As I said the cabin is very nice overall. We enjoyed it very much. The view from inside is all woods. You only see the cabin next door if you step out on the back porch and loo to the left. It feels remote.I also want to say that I that we have stayed on Elks Springs properties several times before and they do such a nice job of having everything ready for you when you arrive. It takes to worry out of visiting for sure.Thanks again for everything! We will be back!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind review, Chris! We are happy to hear you enjoyed your stay. Thank you for bringing these items to our attention. We appreciate your feedback and apologize for any inconvenience experienced. We have forwarded this information over to our maintenance department. We hope you will come back and visit with us again as often as you can. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back!
A guest from Canton, MI recommends this property. Stayed for 5 days in July, 2016 Diamond Mine was a very cozy and nice cabin. The cabin had everything we needed.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your wonderful review! We are happy to hear you enjoyed your visit with us. We hope you will consider staying with us again during your next visit to Gatlinburg.
Ann S. from Alamo, TN recommends this property. Stayed for 2 days in July, 2016 Specialists Dan or Carole always book my stayIn the perfect luxury cabin & the Elk Springs staff on call 24/7 for your needs?? This isa service most of the rentals don't have--Elk Springs perfect ??
A guest from Zionsville, IN recommends this property. Stayed for 2 days in July, 2016 Clean and beautiful cabin. Super easy check-in and check-out process. Great location for hiking in the Smokey mountains. It was a perfect experience, definitely will stay there again!
John B. from Quincy, IL recommends this property. Stayed for 3 days in June, 2016 Very good. Great accomdations
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We are happy to hear Diamond Mine exceeded your expectations, John! We hope you will make plans to stay with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Charles F. from Raywick, KY recommends this property. Stayed for 2 days in June, 2016 Very nice, had everything we needed. Third time we had stayed at this cabin. Wish we could've stayed longer. Maybe since we are returning customers....along with 10% discount you can throw in an extra night for free! Look forward to going back next year.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your wonderful review, Charles. It sounds like you have found the perfect cabin! We have the perfect solution for wanting to stay longer, take advantage of our pay for 5 nights, get the 6th night free special. This special can be combined with our returning guest discount. We appreciate our returning guests! We hope you will consider making Elk Springs Resort part of a tradition when visiting our beautiful Great Smoky Mountains. We look forward to your next visit!
Nicole R. from Miramar, FL recommends this property. Stayed for 3 days in May, 2016 I had the most amazing time. I can't wait to go back!!!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for allowing us to be a part of such an amazing stay, Nicole! Please contact us when you are ready to start planning your next get-away. Keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
Nancy G. from Ovid, MI does not recommend this property. Stayed for 6 days in April, 2016 cabin is nice but the carpet in living room area is in really bad shape and you could slip as the backing as gone. the couch and other furniture is getting worn out alsowe would always rent from elk springs rental but, just not this cabin we already have a rental for july.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We appreciate your honest review, Nancy. Thank you for bringing these issues to our attention, we value your feedback. We will arrange for one of our maintenance technicians to go to the cabin to inspect the carpet to check to see if it needs to be replaced. We will have them check the couch and other furniture as well. We strive to ensure that the furnishings at each of our cabins are top-notch. If you find that any of the furnishings or amenities are not up to par, please let us know. We are happy to hear that you will be staying with us in July. Please do not hesitate to contact us during your stay if we can assist you in any way. We think you will be pleased with the furnishings and amenities at Cherokee Charm. They are exceptional! You will feel right at home from the moment you walk in the door. Thank you for choosing to stay with Elk Springs Resort. We hope to provide you with first class accommodations for many years to come.
Mark A. from Argilitte, KY recommends this property. Stayed for 5 days in April, 2016 Our families stay at Diamond Mine Cabin was exceptonal. The cabin was in great condition and secluded enough for a great getaway experence. I would recommend this cabin or any of the other ones Elk Springs Resort has to offer. The location of cabin was conventially located approximately 10-15 minutes away from all of the restaurants and tourist attractions in Gatlinburg. I look forward to making this a annual vacation for my family.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We would love to assist you in making this an annual event, Mark! With so many cabins to choose from, you can have a new adventure every time you visit! We look forward to spoiling you for many years to come. We hope to see you soon!
A guest from Vanleer, TN recommends this property. Stayed for 2 days in January, 2016 Perfect, clean and felt right at home. We were snowed in but it was a perfect cabin to be.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals We are pleased to hear you felt at home. As our guest, we want you to feel welcome staying at any of our cabins. We hope there was an opportunity to get out and enjoy the snow while there. Sometimes Mother Nature provides us with the opportunity to slow down and enjoy a little more than we plan for.
Tim J. from Lexington, KY recommends this property. Stayed for 2 days in January, 2016 Really great. Had a blast.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your kind review! We are always happy to hear that you enjoyed your time spent with us. Please keep in mind, as a returning guest you will always receive 10% off all future stays. Please come back to see us soon!
Jan H. from Plano, TX does not recommend this property. Stayed for 4 days in October, 2015 While the cabin was really nice, it was NOT what we would call luxurious! Thin bath towels, mediocre bed linens, 2 rolls of cheap toilet paper in the whole cabin, not a box of Kleenex to be found, no shampoo or conditioner in either bathroom, no make-up mirror, 3 light bulbs out...we were quite disappointed and would not recommend it to family or friends!
A guest from Brandon, FL recommends this property. Stayed for 5 days in October, 2015 The cabin was semi private compared to most of the other cabins in the area. The cabin was very clean and ready when promised. Some area of concerns for a luxury cabin where the pull out coach cushions needing to be replaced. The cushions were almost flat. The outside furniture and cushions could have used a cleaning. The property management was great at resolving an issue with the outside fireplace but, for an issue that I had with the hot tub I was not very satisfied. The hot tub seemed to me that it had not been cleaned. When I brought up my concern to the management service concerning the white particles and other floaters I was told that was normal. I would have preferred for someone to come out and double check vice assume. Over all I would rent this cabin again.
A guest from Menlo, GA recommends this property. Stayed for 2 days in September, 2015 My husband and I recently spent 2 nights at Elk Springs and very much enjoyed our stay. The cabin was exactly as pictured - tastefully decorated, well maintained. Beds were comfortable and staff was professional.One thing you will want to be aware of is that you may not have cell service at Elk Springs (we did not) so make sure you have your key pad code to access your cabin before arriving at the property. Also, I would not describe Elk Springs as a "resort" but rather a cluster of cabins in a residential mountain setting close to Gatlinburg. The term resort typically implies some type of shared amenities (pool, golf, fitness, tennis, spa, restaurant). Perhaps something of this sort is planned for a later phase.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you Sandra for your review. We are pleased that you enjoyed your stay. Elk Springs Resort has a plan in place to expand in the future and will have more things on the property than just cabins. We appreciate your patience during this phase of our development. It is not our intention to mislead anyone by our name. This simply prevents us from having to change our name at a future time.
Mark B. from Timberlake, NC recommends this property. Stayed for 2 days in September, 2015 The property was very nice, very clean, and well maintained. The checkin process was great with getting the door code via phone call instead of having to go to "front desk". It was quiet. Cabins were closer than I thought they'd be, but enough trees and foliage to give privacy. One drawback was the A/C would not go below 70.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your review Mark. Diamond Mine is tucked in among several trees to give you that sense of privacy and seclusion. We are pleased that you found our express check in to be a breeze. We don't allow our air conditioning units to go below 70* because the units will actually freeze up and quit working. We have had this happen and then you would be without this amenity for several hours while it thawed out and maintenance got it up and running again. We appreciate you letting us know that your first stay was a success. We hope you consider a future stay and take advantage of a 10% repeat guest discount.
Ashley V. from Elgin, SC recommends this property. Stayed for 2 days in August, 2015 Absolutely adored the amazing cabin. Had such a great time staying the with my family. The only thing I noticed was theshower curtain and tub not fully clean so we took care of it. Other than that it was great.thank you
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for your review Ashley. I am very sorry about the issue regarding the shower curtain and tub. I have addressed this with our housekeeping manager and she reprimanded her staff for the oversight. I can assure you that we normally do not get complaints about cleanliness issues and we take great pride in the excellent reviews we receive. We are pleased to hear that you enjoyed Diamond Mine and had a great time with your family. We hope you will consider a future stay with us and take advantage of your 10% repeat visitor discount.
Michele P. from Enterprise, AL recommends this property. Stayed for 4 days in July, 2015 We were pleased from the moment we walked in. Very nice cabin. Easy to find and convenient to Gatlinburg and Pigeon Forge. Very quiet. The staff was friendly and helpful. They even called to check on us. Overall very pleased with everything. I will definitely book with Elk Springs Resort again. Already planning our next trip.
A guest from Highland, IN recommends this property. Stayed for 6 days in July, 2015 The cabin was beautiful. I stayed with my parents and my boyfriend. There was plenty of space to have our privacy from each other as well as enjoy time together. However, my parents complained that the floor was very squeaky when we walked around upstairs. The cabin was not thoroughly cleaned from the previous guests. It appeared cleanly at first glance,but we found crumbs on the kitchen floor and old marshmallows covered with ants on the deck. The towels they give you for showering are very small-I would suggest bringing your own. Only a few minor things that we were disappointed in...overall the cabin and views were very relaxing. The cabin was about a 15-20 minute drive from Gatlinburg and Pigeon Forge,which seemed perfect to us.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thank you for taking the time to provide us with this feedback! It appears that the cleaners overlooked a couple of areas and we really are sorry about that. We use standard sized bath towels and you are always welcome to bring your own especially for using the hot tub. The next time you stay with us, don't hesitate to call customer service to report any issues you are having. Our response time is usually 15 minutes or less and we welcome the opportunity to assist you!
Justin T. from Port Saint Lucie, FL recommends this property. Stayed for 6 days in June, 2015 Excellent experience at the Diamond Mine cabin. The location is great and the cabin is in very good condition. I cannot comment on the comfort of the pullout couch since we did not use it.
Wendel F. from Louisville, KY recommends this property. Stayed for 2 days in May, 2015 It was my first time to Gatlinburg Tn but definitely not my last, it was the most AMAZING experience ever. The cabins are gorgeous and very clean. No hassle or headache or hidden fees. The only thing you have to worry about, is not wanting leave.
Dayana S. from Lakeland, FL recommends this property. Stayed for 3 days in April, 2015 The cabin was absolutely amazing it had everything we needed it was really clean and well maintained, management staff was great very efficient and kind i would definitely recommend elk spring resorts to my family and friends! ! Cant wait to come back! !
Stayed in 2 different cabins was beautiful and a great time!!!
Michael O. from Clarkston, MI recommends this property. Stayed for 2 days in April, 2015 We were only planning to stay for 2 nights but when we got here we didn't want to leave so we called to see if we could stay longer. We could we just has to move to a different cabin it was worth it still didn't want to leave but had too! We will be back in the furture!!
A guest from Bingham Farms, MI recommends this property. Stayed for 4 days in April, 2015 great cabin, well kept. well kept grounds. As described all amenities included, clean. Easy to get to the towns around and of course, the mountains !
Vervika L. from Mauldin, SC recommends this property. Stayed for 2 days in March, 2015 My family and I enjoyed living in your beautiful cabin that we enjoyed it as much as our vacation if nit more. The cabin was us as the pictures on your website but better. It was clean, modern yet it still captivated the cabin ambiance. my family and I Loved, Loved Loved your cabin. Thanks for a pleasant experience. I am a blogger and I will definitely recommend your resort on my blogs. Sincerely, A very happy customer.
A guest from Lake in the hills, IL recommends this property. Stayed for 3 days in March, 2015 A very peaceful setting. The cabin was very clean. Some minor issues with the fireplace but maintenance came over quickly to resolve the problem. A lack of blankets in the cabin. 3 blankets provided for a family of 6. You may want to request additional blankets for those that need them. Overall we were very satisfied with everything else.
Amber C. from Flower Mound, TX recommends this property. Stayed for 2 days in February, 2015 Everything was great just never had any TV or WIFI, although not a huge deal with not having it all weekend even for weather updates it was a little annoying.
A guest from Nashville, TN recommends this property. Stayed for 2 days in January, 2015 We had two wonderful days in the cabin. We were welcomed by two friendly kittens as soon as we got there. The cabin was beautidul
Doris H. from Memphis, TN recommends this property. Stayed for 2 days in August, 2014 Relaxing; breathtaking surroundings; every inch of the cabin was beautiful, clean, & comfortable. Check-in & out was easy & trouble-free. The staff was great! While no one ever disturbed us; when we called them with a request they acted fast & couldn't have been more accommodating! We will DEFINITELY be returning! THANK YOU!!
A guest from Lake Placid, FL recommends this property. Stayed for 5 days in August, 2014 Cabin was well stocked with supplies. Would suggest hot pads for the kitchen as there were none and luckily we brought some. There were water (sealed) and vegtables in the frige when we arrived. Very comfortable beds and furnishings. Thanks.
dont make a reservation you are planning to check in on that day
Rebecca B. from Smithville, TN recommends this property. Stayed for 2 days in July, 2014 The cabin was very nice. Our family loved it. But we called that day we where going up and was checking in that day. I got told cabin would be ready by five or five thirty at the latest. Well when we got there we had to sit in drivewAy and wait on them to finish cleaning and it was after six before we got in it. Other than that we loved the cabin. Very nice place.
Royce M. from Suwanee, GA recommends this property. Stayed for 4 days in June, 2014 What a delightful stay we had here. While we were right in the heart of the arts and crafts district and in a cabin community, the property was very private. We had everything we could have needed, the place was immaculate, and the check-in and check-out processes couldn't have been easier. We will definitely consider Elk Springs Resort for our next vacation rental.
Paul D. from Johnson City, TN recommends this property. Stayed for 2 days in May, 2014 It was very clean, private, and convenient to down town gatlinburg. Awesome hot tub and loved how it was tucked away on the upstairs balcony. We will definetly stay here again!!
April D. from Commerce Twp, Michigan recommends this property. Stayed for 2 days in April, 2014 Diamond Mind was just "Perfect"! Very clean, inviting and comfortable. We were very impressed with this resort from the start and will be returning in the future. Maintenance was called due to not being able to turn on the gas fire place on the porch - the service was prompt!!! We loved everything about it! We have already told all our friends how nice this was.
Tara K. from Nashville, TN recommends this property. Stayed for 2 days in February, 2014 Our stay at this cabin was fantastic! The cabin's located was angled and situated where it was near other cabins yet still maintained its own privacy. The inside cabin amenities surprised us! With filtered water, kitchen appliances and tools, wonderful gas fireplace that could be turned on by a quick turn of the hand dial, the comforting hot tub on the second floor balcony with a gorgeous and isolated view, outdoor patio furniture, and more! My boyfriend and I loved this cabin and said we would definitely come back! I highly recommend this cabin to others.
Paul S. from Indianapolis, Indiana recommends this property. Stayed for 2 days in February, 2014 This was a guys trip... My sons and my father. We relaxed, had fun, and made memories that'll last a lifetime!
A guest from Atlanta, GA recommends this property. Stayed for 2 days in January, 2014 Great location--less than 10 mintes from restaurants, shopping, etc. Cool if you take advantage of it. If not, too pricey when compared to larger, similarly furnished cabins in Blue Rigde
Michael W. from Pensacola, FL recommends this property. Stayed for 3 days in November, 2013 This was our second stay with Elk Springs Resort. We will not stay anywhere else ever again. ESR is goes above and beyond to make their clients happy. Cabin was ready before promised, super clean, grounds well maintained. Great location. We love it here. Highly recommended.
A guest from Alexandria, KY recommends this property. Stayed for 3 days in October, 2013 Our family had a great time on a recent 3 day weekend @ Diamond Mine in Gatlinburg, TN! I highly recommend Elk Springs Resort.
A guest from South Haven, MS recommends this property. Stayed for 3 days in October, 2013 This was our second stay. I would buy the place if I could. The location and view is second to none. They have added an outdoor fireplace and comfortable seating on the back deck. Tihe kitchen is showing signs of wear and tear, but it is not major. I will be back in the spring.
Ericka B. from Grosse Ile, MI recommends this property. Stayed for 7 days in September, 2013 We stayed at Diamond Mine with another couple. The cabin was perfect. It was clean, everything was in good working order. We were unable to light the fireplace on the deck and called for assistance. Help arrived in a matter of minutes. He was prompt, polite and professional.The commute into town was quick and easy.We would definitely return.
Mireille E. from Baden, PA recommends this property. Stayed for 3 days in August, 2013 One of the best vacations we ever had. The house was very clean, the location was amazing. We had a great time. Definitely going back...
Jenny H. from Moore, OK recommends this property. Stayed for 2 days in August, 2013 I don't want to tell people about this place because I want to keep it to myself! My husband and I had such a relaxing memorable time. For the first time in a few years I was completely relaxed. I am head over heels in love with this place. Thank you for providing my husband and I with a perfect 10 year anniversary.
A guest from Oswego, IL recommends this property. Stayed for 6 days in July, 2013 Our cabin was spotless and well stocked. Perfect location. Far enough away from the busy towns but close enough to everything you want. This was our second stay and we will definitely be back. We wouldn't think of staying anywhere other than Elk Springs!
Charles F. from Loretto, KY recommends this property. Stayed for 2 days in July, 2013 I had a great two night stay. Love that resort is located just a few minutes from downtown Gatlinburg. This was my second year in a row that I stayed at Diamond Mine, plan on going again next year. Only complaint...cost more this year than last year and I got a returning customer discount.(Stayed same amount of nights & same month as year before)
Michelle P. from Chesapeake, VA recommends this property. Stayed for 5 days in June, 2013 Perfection is one word to describe this cabin. It was definately the best part of our vacation! We can't wait to come back. Counting down the days until we can return!
Blaine R. from Indianapolis, IN recommends this property. Stayed for 4 days in June, 2013 Spending a long weekend at our Elk Springs cabin was great. The cabin was very clean and more comfortable than a hotel room. I highly recommend Elk Springs Cabins.
Margaret A. from Lewis Center, OH recommends this property. Stayed for 2 days in June, 2013 A good portion of the deck and some of the deck furniture was covered in bird poop, which made it unusable. There were corners of a rug turned up which we tripped over a few times (bedroom) and the hot tub had "stuff" floating in it. Don't even want to think about that. If the deck would have been clean, it would have been a much nicer experience.
Keith B. from Washington Court House, OH recommends this property. Stayed for 4 days in June, 2013 The only thing that we would have like more of was towels. We had 4 people in our family and we had 1 towel per person for the week. I know there was a washer and dryer would have liked more towels per week per family member. Other then that an awesome place to stay!
George B. from Forney, TX recommends this property. Stayed for 6 days in June, 2013 We absolutely loved the Diamond Mine! I rated everything 5 stars except for the property's condition but please let me explain. The property location was excellent and the cabin itself was amazing. However, the couch was very worn and needs to be replaced asap, the floor in the kitchen felt like it was going to collapse, and the kitchen counter top was loose. This property is in need of some maintenance but as soon as that is complete, it will be top notch! We had a great experience with a professional staff, easy check in, lots of great amenities and fantastic views! The beds were also very comfortable! Overall we are satisfied customers and can't wait to come back to Elk Springs Resort!
John W. from Jacksonville, AR recommends this property. Stayed for 2 days in May, 2013 This is our third time to come and stay at the Elk Springs resort, and every time it's Like returning home to our oasis in the Smokey Mountains.
Thomas W. from Louisville, KY recommends this property. Stayed for 4 days in December, 2012 Diamond Mine cabin is a great place to stay in Gatlinburg. It is close to town, but off the beaten path. You can enjoy shopping, hiking, etc. and then retreat to your own porch to sit and relax by the outdoor fire pit, or rest in the hot tub. The cabin was spotlessly clean and has all the amenities.
Keisha S. from North Chesterfield, VA recommends this property. Stayed for 2 days in November, 2012 The resort was easy to navigate to. The cabin is quaint, clean and feels like home. Most importantly it was CLEAN. Didn't know howto light the pilot on the gas fireplace,made a call and they volunteered do it! Didn't have to ask. They were accomodating and quick! Central location to sights. It just was a special place.
Amanda H. from Sherrard, Illinois recommends this property. Stayed for 5 days in October, 2012 What a great cabin to spend a wonderful week and family and relaxation time. We were not sure what to expect, but were thoroughly satisfied with our experience at Diamond Mine (Elk Spring Resort) and look forward to future visits:-)
Can't wait to return! Awesome cabin! October Delight!
Tonna P. from Missouri City, Texas recommends this property. Stayed for 6 days in October, 2012 We had the best time! My husband & I took our 25 year old daughter and her boyfriend on a mountain get away for her birthday. It was her first trip to Gatlinburg. We stayed a week and really did not want to leave! We'll be back - and we may bring the entire family next time. The staff responded to a request and helped light the fireplace in fifteen minutes. I'm not kidding! We called - they came and explained everything we needed to know about the gas logs. Very clean and comfy upgraded bedding. A real vacation, very relaxing.
Diane L. from West Monroe, LA recommends this property. Stayed for 6 days in August, 2012 My family and friends enjoyed the cabin and surrounding area. We would like some investment information on any of the cabins that are for sale in that resort. Also any lot of land that is for sale to build on in the elk springs resort area.
Vince C. from Naperville, IL recommends this property. Stayed for 4 days in July, 2012 When we arrived the kids were very excited and I was very pleased with the condition of the cabin. It was very clean and easy to find. GPS did get me to the entrance of the resort. Everything was in great condition and in working order. Everyone got a big kick out of the towels being folded into animal shapes. Only thing I would have changed was the TV's... Time to update to flat screens... But honestly, we watched one movie so not a big deal. Great stay and we will be back!
A guest from Powder Springs, GA recommends this property. Stayed for 6 days in June, 2012 Good location, just far enough from town. In good overall condition. Some minor imperfections, but nothing that impacted the quality of our vacation.
A guest from Mobile, AL recommends this property. Stayed for 4 days in June, 2012 Relaximg home away from home would love to own one go vacationing I would recommend elk lodge to all need a little quiet time
Fallon L. from Ocala, Fl. recommends this property. Stayed for 4 days in June, 2012 The experience was wonderful. The cabin was large and had everything I was told that it would. The instructions that were received prior to our arrival made it very easy to locate the cabin and check in with no hassel. We all loved the set up.Inside the cabin... my kids and I went on the balcony to get into the jacuzzi, and there were a couple small issues. First, the jacuzzi cover was not easy to deal with. The way it is positioned on the deck makes it very difficult to deal with. Second, when my kids and I were on the jacuzzi deck the 1st night, we got locked outside. Luckily my Mom was downstairs on the bottom deck and was able to let us in. I fear that may happen to one of your guests someday, and they wont have a way to get back in. I had no phone or any way to get help, besides my Mom. I hope this help you to maintain your beautiful resort.
ROBIN L. from LANCASTER, OHIO recommends this property. Stayed for 4 days in April, 2012 Had a great time, cabin was wonderful, would reccomend it to anyone.Property management team made everything so easy and communication was fantastic...........
Bryan V. from Grove City, OH does not recommend this property. Stayed for 3 days in March, 2012 We stayed at Moon struck and were incredibly happy with the view and all the items the cabin had to offer. The Diamond mine lacked a view which is understandable that each cabin will not have the same view however the Grill was terrible, the TVs were dated and the tubs had hair in them. A new grill would go a long way with some flat screens in the bedrooms.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi Bryan, we have replaced the grill at this cabin as they do tend to wear over time. You will find this cabin is a better value given it has less of a view, yet other than yours we have had very few if any complaints regarding the location. There is a large flat screen TV in the main room, the bedroom does has a traditional TV.
A guest from Newburgh, IN recommends this property. Stayed for 4 days in March, 2012 I would happily return to Elk Springs Resort. Beautiful spot. Great cabin! If you enjoy cooking like I do, bring your favorite knife and a good non-stick skillet. Grocery Store is just 7 minutes away.
Tina S. from , KY recommends this property. Stayed for 4 days in February, 2012 We enjoyed our stay so much. We did find some garbage uner the livingroom table and under the pillows on the couch, so it did not look like housekeeping was to through. But other than that it was awesome. We called about 15 other companies and this one offered us the best deal and we had a larger better quality cabin with more amminities than we would have gotten anywhere else at a much cheaper price. Saved about 50%
A guest from Lexington, KY recommends this property. Stayed for 2 days in January, 2012 My wife and I wanted somewhere to escape from our busy lives to enjoy a weekend alone and celebrate our anniversary. Diamond Mine did not disappoint! The process of renting and checking-in/out was very simple and the staff were pleasant and professional. The cabin was very nice and clean as advertised. The whole trip was perfect. We are already planning a return trip to Elk Springs Resort!
Gustavo L. from Wesley Chapel, FL recommends this property. Stayed for 3 days in December, 2011 We recently stayed in the diamond mine as two couples. Initially after reading some of the comments we were a little bit skeptical but when we got there we were thrilled and fell in love with the cabin. The cabin is just as described in the pictures. It was very clean and well maintained. The heater worked like a charm would only take seconds to heat up the entire cabin. This cabin has it's own driveway which others did not have. I was very happy with my stay, so much that I'm already beginning to save money for my next trip. One of the things I really liked was being able to check in without having to go to an office, they just call you and give you a code to enter in the door and it's that simple. There were only two cons, the grill didn't heat up properly only the back half of the grill worked and I wish the rear windows had blinds but that is just being picky. The cabin was definitely private, and had one of the most private Jacuzzi's out of the ones we drove past. We went in the 2nd week of December and the community was quiet. Sitting in the Jacuzzi it was hard to see the cabins to the left and to the right, making it very romantic and private. The house was also well stocked w/ plenty of silverware and plates and pots and pans. I would highly recommend this cabin, I have shown pictures to friends and they are now interested in going as well which says a lot for this cabin.
A guest from Columbus, OH recommends this property. Stayed for 7 days in December, 2011 This cabin is way more beautiful than the pictures. It's cozy, spacious, and in a quiet location away from the ridiculousness of Gatlinburg/Pigeon Forge. We reserved the cabin when they were updating the website, got it for $68/night for 7 nights. The next day it went to about 2.5 times the price, but they still gave us the ridiculously low rate. LOVED our time in the cabin...take a loved one and snuggle up with some bourbon and a good movie.
Suzanne P. from Eugene, Oregon recommends this property. Stayed for 7 days in November, 2011 I live on the West Coast and brought my mom with me on a business trip to Gatlingburg. We had no idea what an incredible place awaited us! We absolutely loved everything about the cabin and would love to come back sometime. I'm so glad we didn't settle for hotel room in town. For about the same price we got separate bedrooms and bathrooms and so very much more! Loved the setting, the furnishings, the fireplace, the decks, the squirrels in the trees right outside the upper deck. It was so peaceful and lovely.
A guest from Sandwich, IL recommends this property. Stayed for 4 days in October, 2011 I thought the place was very clean, although the floors could've been cleaner, I noticed after wearing my socks all day they were dirty. We did have a little trouble finding our cabin the first night because it was so dark and the signs were small. It would've been nice to have a few condiments in the cabin like salt and pepper. They need some nonstick pans, we tried to cook bacon and it didnt turn out too well. Overall the cabin was very nice and clean though and it was very beautiful there.
Dana W. from Louisville, Kentucky recommends this property. Stayed for 4 days in July, 2011 We really enjoyed our stay at Diamond Mine. The cabin was really clean and like new. I highly recommend staying at this particular cabin and in Elk Springs in general.
A guest from Jackson, MS recommends this property. Stayed for 6 days in June, 2011 Really enjoyed property. Nice view of woods from back porch. Beds were not the best and the gas grill is on it's last leg. Great kitchen. Comfortable furniture. favorite spot was rocking chairs on back porch; just wish there was a table to eat on at the porch. Right close to everything.
Daniel T. from Conway, SC recommends this property. Stayed for 6 days in May, 2011 The cabin was great and so was the setting. I had no problems with checking in or out. The place was very clean and comfortable. Only problem I had was my wife got a rash from the hot tub. Besides that her and I enjoyed the stay and will surely return to Elks Resort in the future.
A guest from Canal Fulton, OH recommends this property. Stayed for 3 days in February, 2011 Everything was great. My only complaint was we were getting last minute pictures and we were getting in our car right at check out time and whoever comes and cleans the cabins afterwards was very rude and impatient. My fiance and I loved our vacation and it was a great way to spend his birthday.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi Kara, thanks for staying with us! Sorry that our cleaning crew made you feel a little pressured, we certainly did not intend for that. They like to be a thorough as possible and probably felt a little too much pressure to get into the cabin so they would have enough time to get it ready prior to the next check in. Please come stay with us again, you get a 10% discount as a repeat visitor!
A guest from Cullman, AL recommends this property. Stayed for 3 days in December, 2010 We enjoyed our stay at the cabin! Everything about it was clean, relaxing, quiet, peaceful and close drive to every place we wanted to visit. If there is one thing that I would change about this cabin it would be the shower head(like more water spray). We definitely look forward to staying there again.
A guest from Milford, OH recommends this property. Stayed for 3 days in November, 2010 This is the third time in 3 years that we've stayed at Elk Springs Resorts. The cabin was beautiful, clean, and a great value. I would recommend Elk Springs to anyone planning a stay in Gatlinburg.
Bob H. from Gainesville, GA recommends this property. Stayed for 2 days in November, 2010 This was our first stay at Elk Springs (Nov. 2010). Everything was just as advertised on the net. Diamnod Mine is a neat little cabin, great for two adult couples. Cabin is just like photos on website. Highly recommend this place. WE WILL BE BACK!
A guest from Indianapolis, IN recommends this property. Stayed for 3 days in August, 2010 We stayed at Diamond Mine and it exceeded our expectations. The cabin was very clean and in good condition. We will definately return in the future. We would recommend this cabin to others.We stayed with two small children and they loved the cabin, also.
Kurt S. from Fishers, IN recommends this property. Stayed for 2 days in August, 2010 We were supposed to stay at the 5 bedroom Lumberjack Lodge in Elk Springs Resort for one week..However, the property was foreclosed on before we got there, so management moved us to another 5 bedroom called Misty Mt. Lodge for 5 days, then split us up into two groups- one group in The Diamond Mine, and another group in Mt. Fever. I didn't like the fact we were split up, but management was great on giving us a deal. The foreclosure was beyond Elk Springs control, so we understand their position and thank them for making the transition smoothly. All three cabins we stayed in were absolutely wonderful. The amenities each cabin had were really nice. The upkeep was top notch, and I really enjoyed the theatre rooms in the cabins, plus the pool tables, card tables, air hockey, etc. If we go to the Smoky Mountains again, no matter what size our group, I will absolutely go back to Elk Springs Resort.
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Thanks for the kind review, we do appriate it. We have had 1 or 2 cabins run into trouble due to the real estate market, but we're happy that the rest are in good standing. We look forward to you staying with us again - and remember, you get 15% off future stays.
James M. from New Brighton, PA recommends this property. Stayed for 2 days in August, 2010 Myself and my wife, thoroughly enjoyed our Romantic , relaxing and enjoyable getaway at your resort. We would highly recommend this experience to all that are seeking a awesome getaway. The price for this wonderful package we received was very reasonable for a beautiful log home in the quiet, serene setting of the Smokies. Again thanks and hope to return again to experience another great adventurious vacation getaway with Elk Springs resorts !!! James and Linda M. Pennsylvania
Tina R. from Clay City, KY recommends this property. Stayed for 4 days in July, 2010 I WANTED TO BUY THIS PLACE AS A VACATION HOME. IT WAS SUCH A BEAUTIFUL LOCATION AND HOME. I TOOK CLEANING SUPPLIES THINKING I MIGHT HAVE TO CLEAN AND IT WAS SPOTLESS AND EVERYTHING BUT WASHING DETERGENT WAS SUPPLIED (WHICH I TOOK ANYWAY). I EVEN TOOK DISHWASHER TABLETS AND THEY ALREADY HAD SOME FOR ME THERE. I HAD NEVER SEEN A PLACE SO CLEAN. ME AND MY FAMILY CAME HOME HEARTBROKEN AND WANTED TO GO BACK. USUALLY WE STAY GONE BUT WE STAYED ALOT AT THE CABIN AND SHOT POOL AND MY KIDS WERE LEARNING HOW TO SHOOT POOL ALSO BEFORE WE LEFT. THE HOT TUB WAS EXTRA CLEAN AND KIDS STAYED IN EVERY EVENING SO THERE WAS ALOT TO OCCUPY THEIR TIME. COULDN'T ASK FOR A BETTER STAY IN GATLINBURG... THANKS FOR EVERYTHING.
A guest from Shepherdsville, KY recommends this property. Stayed for 3 days in June, 2010 My husband and I stayed in the "Diamond Mine" cabin, and truly enjoyed our stay. The location and the cabin were absolutely beautiful. We definitely plan to return as soon as we can.
Kerra L. from Charleston, WV recommends this property. Stayed for 6 days in June, 2010 Brandy at the front desk was so helpful with reservations and if we had any problems she fixed them quick, This place is great!. . . . Thanks Brandy!
My cell reception was very bad, so I felt stranded. The wasp nests above the sittting area on the porch caused us to stay indoo
Bradica Family R. from Nokomis, FL recommends this property. Stayed for 7 days in June, 2010
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Sorry for the wasp issue. If you have an issue, please call the office and we can dispatch maintenance to resolve these issues.
A guest from Appleton, WI recommends this property. Stayed for 4 days in May, 2010 Elk Springs has beautiful cabins in the Mountains, can't say enough good things about this place, from the staff, to check in and out. The cabins are awesome, Best get away in a long time.Can't wait to return.
Beautiful house in beautiful Great Smoky Mountains
Joelle M. from Alexandria, VA recommends this property. Stayed for 4 days in May, 2010 I rented this house with 5 friends for a long weekend in the Smokies. It was perfect for us: easy access to the national park yet still in a quiet area away from the Gatlinburg strip; wonderful house in great condition; hot tub and grill; full kitchen; 5 minutes from a grocery store. The only thing I would change about the resort?s setup would be to increase the size of the lots so that the rental houses are not so close together. However, we visited early in the season (beginning of May), so the proximity of our neighbors was irrelevant?we didn't even see anyone next door. I hope to be back again very soon!
Property Manager Response: Response from Elk Springs Resort Cabin Rentals Hi Joelle, thanks for the review. It's usually pretty quiet even when we are totally booked. We've kept as many trees as possible to ensure privacy and keep the noise down. Remember, as a repeat guest you get 10% off all future stays above and beyond our specials.
A guest from Hammond, Louisiana recommends this property. Stayed for 6 days in April, 2010 Everything that was offered through the web site matched the property 110% The cabin was spotless when we arrived, it made you confortable to walk in & sit down before unpacking.The cabin is in a perfect location, close to all of the attractions. The maintenance workers are very friendly & show up shortly after calling for them (light the fireplace pilot, trash pick up). Also the property manager was very helpful when needed.I will return to this cabin for my next family vacation.
A guest from Lubbock, TX recommends this property. Stayed for 4 days in March, 2010 My wife and I booked this cabin company because it was new and had good reviews. We were not disappointed! Great cabin, great condition, decent privacy (not totally secluded, but not quite next door to the other cabins--but some of theirs are). We would definitely recommend to a friend and we'll be back.
A guest from Warrior, AL recommends this property. Stayed for 3 days in March, 2010 Nothing negative to say! We didn't have rocking chairs on the deck when we arrived, we simply contacted management and by the time we returned to our cabin from an outing, the chairs were on the deck! Awesome service!! Very comfortable and relaxing! Will be back for sure!!
AMAZING CABIN! We could not wait to get back to the cabin after a long day or hiking and skiing. The cabin was the best part of
Sarah A. from Raleigh, NC recommends this property. Stayed for 3 days in March, 2010 The only concern i had was that the windows in the front of the cabin did not have blinds. We ended up having to hang our towels to allow for privacy, especially since we had neighbors on both sides. Other than this, everything was excellent!
Melissa A. from Helena, AL recommends this property. Stayed for 3 days in February, 2010 There were a few maintenance issues with the cabin, loose outside door knob and loose dishwasher, but otherwise the property was spotless and just as great as it was last year when we stayed. Thanks again.
A guest from KISSIMMEE, FL recommends this property. Stayed for 4 days in August, 2009 Despite a leak that was discovered on the last night of stay, this was a marvelous resort. I plan to rent a 5 bed room unit next year 2010.
Property Manager Response:
Don't forget that you get 10% off your next stay as a repeat visitor!
A guest from COLUMBIA, SC recommends this property. Stayed for 4 days in July, 2009 My wife, two young children and I really enjoyed the cabin. It is more convenient and spacious than a hotel room - I wish I could find more cabins like this at other fun mountain towns like Asheville. It is a great way to "get away" from the kids at the end of the day instead of being cramped into a hotel room or worrying about them being in a separate room. The property was very clean and had sufficient amenities (pots, pans, kitchen towels, etc.). It was a bit noisy as the cabins are all wood (floors, walls, ceiling) and don't have much floor insulation. The cabin could also use some curtains. But the wrap-around porch, rocking chairs, hot tub on the porch and pool table were all a great way to relax. And maybe your son will keep saying, "Daddyman, it looks like a Lincoln Log house."
Charles D. from LaFayette, LA recommends this property. Stayed for 6 days in July, 2009 The last night of our stay I was awoken to banging sounds on the back porch. I thought someone was trying to break in, so I rushed down to see. What I saw was a large black bear. He had opened the trash can bin which was latched, and pulled the containers down the hill. I shined my light on him, thinking it would scare him away. Instead, he came back on the porch. He later left and went bother the next door cabin. In the morning, I went down the steep hill to get our trash cans. Near the lip of each can we could see holes left from the bite of the bear. A simple lock of some sort on the trash can bin would be wise.
The cabin was just as the it appeared on the internet. It was lovely and well equiped. I am very positive that we will be back.
Brenda B. from Augusta, IL recommends this property. Stayed for 2 days in July, 2009 The only two requests that we would have is that there be kitchen towels/dish cloths and a higher quality of linens as the ones on the beds were a bit rough.
Property Manager Response:
Hi Brenda, we're constantly adding new linens. sorry there was a set you were unhappy with. We're always happy to replace them too!
Karen O. from Burlington, WI recommends this property. Stayed for 5 days in June, 2009 I thought it needed a few stand-up mirrors. Otherwise the cabin was very nice. great location. would definately like to visit again.
Stacey B. from Longville, LA recommends this property. Stayed for 4 days in June, 2009 The cabins are amazing! We had a racoon come to our porch and eat out of our hands. My only complaint was the phones only dialed out for 911 and towels were limited.
A guest from Benton, AR recommends this property. Stayed for 6 days in May, 2009 Great Place. Excellent cabin. Only slight negative was that the hot tub had a lot of dust in it when the cover was removed for the first time. We had to clean it prior to use.
A guest from Chatham, Ontario recommends this property. Stayed for 7 days in May, 2009 Beautiful cabins and well maintained. Only complaint is upon arrival at office no one was there. We arrived at 3:00 p.m. and only a note on the door to call a #. Okay for customers from the Untied States who have a cell phone but our Candian cell phones do not work in United States so hard to find a phone in an already strange area. Same with checking out process. Could not call to say we were leaving as instructed as phones did not work. We never saw any representative our whole stay even though we ate in the plaza and shopped and never saw office open once. Had we had a problem who could we talk to about it? Only complaint though as all else was very enjoyable and relaxing and just as you had pictured on web site. Definately recommend it but you really do need to figure something out for contacting to check in and out if office is alkways going to be closed,for people from Canada who won't have working cell phones.Thanks Julie Hill
John B. from League City, TX recommends this property. Stayed for 3 days in May, 2009 The cabin we stayed at was as advertised and we were very happy with the location. Only 10 minutes from Gatlingburg. Check in/out was easy.
Kenny G. from Powell, TN recommends this property. Stayed for 2 days in May, 2009 What a blast. An excellent weekend get away from it all! We had a blast. Look forward to doing it again soon! Everything you need out in the middle of nowhere. So peaceful
WILLIAM B. from BAXTER, TN recommends this property. Stayed for 3 days in April, 2009 the main problem that i have to compline abot was the lack of extra tp i py 200 a night and they could not throw in one extra roll thanks
Stephanie M. from Robertsdale, AL recommends this property. Stayed for 6 days in April, 2009 beautiful all around watch out for the bears at night and early am they came up on our porch no threat just plundering tearing up trash bins ect. just be aware we are staying in their backyard.
matt h. from trussville, alabama recommends this property. Stayed for 2 days in April, 2009 Needs blinds in the kitchen and front door. Hill sides need dressing up looks like just cut into hill side
Property Manager Response:
We are in the process of our spring cleaning and are making progress. We do are concerned about the appearnce! We appreciate your feedback. Update on hillsides: We are still recovering from the drought conditions 2 summers ago. Our grass is finally starting to grow. Come May you will see much more green that should last all year. We are investing significantly in the natural landscaping and are addressing the excavated areas with seed, straw and hydroseed.
Hope to see you again and thanks for staying with us!
Stacy K. from Leroy, Indiana recommends this property. Stayed for 4 days in March, 2009 This is actually my second stay in a rental cabin in the smokeys. The Diamond Mine was a great choice! We found it easy to get to, clean and well supplied. Thank you for making a spring break vacation relaxing and stress free. Our son will be a senior in highschool next year and will do a senior trip so this last spring break vacation with him was very important to us.
Keith M. from Chattanooga, TN recommends this property. Stayed for 2 days in March, 2009 My answers noted above would be mostly 1's instead of 5's had it not been for the actions of your property manager. Here's what ocurred:On trying to check in at the office we found it was CLOSED. A note on the door gave 2 #s to call to get the security code. ist # went to "mailbox full".2nd # no one answered, left voicemail for callback. No callback for 30 minutes. Drove to property (Diamond Mine). Waited another 30 min. Prop manager called and gave us entry code. Went in to discover cabin was filthy, beds unmade, food on floor hottub putrid. (cabin had obviously not been cleaned). Called back Prop.Man.He was very polite and apologetic. He called back in 10 minutes and told us he was moving us to another cabin, MOUNTAIN FEVER (3 BR). Ratings above apply to this cabin. We had an incredible stay and have told everyone that Elk Springs property mangers know how to reverse a bad experience quickly. In fact I'm getting ready to call and reserve Mountain Fever again for my whole family in May.Keith Morgan
Property Manager Response:
Keith, thank you for the review. We do make mistakes and we always try to remedy them -- Thank you for being understanding and giving us the opportunity to have you come stay with us again! Diamond Mine is a great cabin, one of our most popular. For your check in this cabin was definitely not ready and we do apologize. Keith, we've setup an express check in. We will leave all your paperwork in the cabin and we will call you the day of your stay with your check in code. This way you don't even need to go to the office! We've provided this to all our guests to make the check in as easy as possible. thanks again for the feedback and for booking a future visit.
Melissa A. from Helena, AL recommends this property. Stayed for 3 days in February, 2009 I've been to Gatlinburg several times and have stayed in many different cabins. This was the best cabin by far. The location was convenient and the cabin was beautiful. We had a wonderful time. A perfect place for our 10th anniversary. Thank you.
Jamie W. from Springboro, Ohio recommends this property. Stayed for 3 days in February, 2009 We had SUCH A GREAT TIME!! It was exactly what we were looking for and Whitney/Jessica couldn't have been more helpful. The cabin was perfect and the location was just as perfect. We came with adults this time but would definitely consider making it a family trip the next time around. It is the place you can make anything work. Whatever you are looking for as far as a vacation goes, this is the place to do it!
A guest from connersville, IN recommends this property. Stayed for 2 days in February, 2009 The cabin and location was top of the line, would recommend to anyone interested in a trip. Will use next time I visit!
A guest from Bossier City, LA does not recommend this property. Stayed for 4 days in January, 2009 These cabins are brand new and VERY nice. I was surprised that it only cost $120 per night for the beautiful two-story, two bedroom,two bath cabin that we rented for a week (named diamond mine).The night we were driving in we were going to be arriving late. We had some trouble finding our cabin at first because there aren't any markers next to the driveways, and also no lighting on the roads inside the resort. The operator on the after hours help-line did not respond to our calls. We finally found the cabin and were able to get in with the key code given to us previously. Also, most of the cabins are not as secluded as the website describes. Our cabin's porch overlooks the porch of the cabin next to us (which is only about ten feet away). Then today I tried to contact the office again in order to find out where they were located in the resort because we have to check out in two days(still don't know where the office is located and haven't spoken to an employee since we arrived here days ago).
Ryan M. from Greer, SC recommends this property. Stayed for 2 days in January, 2009 Bed sheets were not clean upon arrival, cigarrete butts all over the yard, called manager for aid in lighting fireplace, he did not offer to come help.
Nicole B. from Paris, TN recommends this property. Stayed for 4 days in January, 2009 We loved it. The only issue was some of the cabins were a little close together but other than that, no complaints! Wonderful cabin.
Renee A. from Cornelius, NC recommends this property. Stayed for 3 days in November, 2008 The floors were very dirty, the inside of the trash can was very dirty. The kitchen could use maybe a few more cooking utensils and a better fry pan. Overall our stay was great!
Carol T. from Jackson, Missouri recommends this property. Stayed for 6 days in November, 2008 The only complaint I have is about the location of the cabin. It was a nice distance from Gatlinburg, however, the cabins were too close together. I didn't like looking off of our deck onto other cabin decks. There was not any privacy while we were out on the deck. Otherwise, we enjoyed our rental experience with Elk Springs.
Betsy R. from Danville, IN recommends this property. Stayed for 2 days in October, 2008 My husband and I just celebrated our first anniversary staying in Diamond Mine and we were both shocked at the beauty, quality and maintanence put into the cabin. Not only would we recommend Elk Springs, we are already planning another family vacation.
A guest from Kingsport, TN recommends this property. Stayed for 1 days in October, 2008 I would have liked the cabins to be a little bit more private than having them right next to one another. The cabin next door to us had alot of college students that had a party that night with very loud music. We could not enjoy our hot tub outside or our rocking chairs because of the music. Those were our only complaints though, because the cabin itself was great.
Amy G. from Chicago, IL recommends this property. Stayed for 4 days in September, 2008 We really enjoyed Diamond Mine for our vacation this past week. Everything was there for us to use and the cabin was beautiful and in a beautiful setting as well. You won't go wrong staying here.
A guest from Georgetown, Kentucky recommends this property. Stayed for 2 days in September, 2008 no trash cans in bathrooms, trash can in kitchen was very dirty and smelled. smaller kitchen trash can would be better so it could be put under the sink. Remote Controls didn't have good batteries in them.